Hope Lake Lodge & Indoor Waterpark

Hotels
•
Independent
8.4 (164 reviews)
2000 NYS Rt. 392, Cortland, New York, 13045 , Cortland , US
1-607-835-6300

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Good location
Spacious rooms
Fun water park
Friendly staff
Cons:
Issues with bed comfort
Noise disturbances
Limited restaurant choices

Categories

Cleanliness
7.85
Guests noted the property was relatively clean, but there were some issues affecting comfort.
Service
8.85
Overall great service praised by multiple guests.
Location
8.85
Conveniently located for visiting local attractions, especially praised for its proximity to ski slopes.
Room Quality
8.15
Rooms were described as spacious and cozy, but issues with the bed comfort were noted by some.
Amenities
8.35
Good amenities with a fun water park, although a few guests wished for more options.
Value for Money
8.25
Overall value was considered good, especially for families.
Food and Beverage
8.65
Restaurant service and food quality received positive feedback.
Overall Experience
8.25
Great experience overall, with many positive mentions about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:53

Property Description

Spa Services and Ski-In/Ski-Out Access
Indulge in massages and body treatments at the spa before making the most of ski-in/ski-out access and two indoor pools.

Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, an arcade/game room, and a ski shuttle for easy access to the slopes.

Dining and Accommodation
Dine at Acorn Grill or opt for room service. Relax in individually decorated guestrooms with fireplaces, kitchens, and premium bedding.

Book your stay at Hope Lake Lodge & Indoor Waterpark for a luxurious getaway in Cortland!

Important information:

  • Pool access available from noon to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 164 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 8.15
Amenities: 8.35
Value for Money: 8.25
Food and Beverage: 8.65
Overall Experience: 8.25
W
Wendy
10
Pros:

This is a timeshare property near ski slopes. Restaurant was very good. Had we known, we would have brought a few groceries with us, as the room has a kitchenette.

2025-10-09 • via Nuitee
L
Leanne
10
Pros:

Na

2025-09-28 • via Nuitee
A
Andrew
6
Pros:

I would've given it a good 5 stars overall but it seems that they had a wedding event that allowed their guests to stay out in their patio fireplace area until 1am in the morning.

2025-09-24 • via Nuitee
P
Phyllis • family_with_children
10
Pros:

Very rustic feel. The rooms were adequate and spacious. There could have been more restaurant choices.

2025-09-16 • via Nuitee
J
Joseph
10
Pros:

Great place

2025-09-14 • via Nuitee
K
Keith F
10
Pros:

Great place to stay near cortland

2025-09-12 • via Nuitee
M
Maribeth • friends
4
Pros:

Unexplained charge made on my Amex card eventhough I already paid in full using the one card from Expedia. No purchase was made during our stay but we were charge twice, so I have to dispute the charge

2025-09-09 • via Nuitee
P
PATRICIA • family
8
Pros:

The only thing we did not like was the noise of people partying across our room. It interrupted our sleep a lot. It went on until 4:30 am.
We finally had to go downstairs to complain. After that we could sleep though the morning ours.

2025-09-05 • via Nuitee
M
Michael • family
10
Pros:

Unexpected good place to stay, will be back again

2025-09-03 • via Nuitee
D
David
10
Great stay at Hope Lake Lodge
Pros:

Room was excellent - lots of space for luggage; clean and organized. Warm cozy setting. Will definitely stay again.

2025-09-03 • via Nuitee
N
Nilay
10
Pros:

.

2025-09-02 • via Nuitee
A
Araceli
10
Pros:

Beautiful place

2025-09-01 • via Nuitee
G
Gawayne • family_with_children
10
Pros:

We loved this place! We were a group of 8 people- 2 families. 5 adults two kids and one infant. The water park was small but so fun. No lines at all for the slides. The arcade was fun for the kids and we loved our room- the River Rock Suite. The first night we had dinner at the restaurant and had great service and the food was good. Service was great overall. We will definitely return!

2025-08-31 • via Nuitee
S
Sanjay
8
Pros:

Good facilities.

2025-08-31 • via Nuitee
H
HO YON • family
10
Pros:

Very nice place.

2025-08-27 • via Nuitee
S
Sang Hoon • family_with_children
10
Pros:

Very clean & great staff!

2025-08-26 • via Nuitee
B
Barbara
10
Pros:

Room size, cleanliness and decor.

2025-08-26 • via Nuitee
E
Elizabeth • family
10
Pros:

Beautiful Resort, Very Clean, Very Nice Accommodations! We Will be Back!

2025-08-24 • via Nuitee
J
Jennifer • family
10
Pros:

We love staying here to visit our kids at Cortland

2025-08-24 • via Nuitee
A
Annika • family
10
Pros:

great place for families. clean, friendly staff. The rugs are outdated but everything else was great free access to water park, nice fire pits and the food was great

2025-08-23 • via Nuitee