Holiday Inn Guadalajara Patria Universidad by IHG

Hotels
IHG
8.8 (199 reviews)
Av. Patria 999 Jardines Universidad, Zapopan, JAL, 45110 , Zapopan , MX

Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Noise levels
Cleanliness issues
Lack of amenities

Categories

Cleanliness
8.03
Reports of noise and unpleasant smells indicate a need for improvement in cleanliness.
Service
9.5
Many positive sentiments about the staff's friendliness and helpfulness.
Location
9.54
The location is convenient and well-situated for accessing local amenities.
Room Quality
8.49
Overall room comfort is good, though some noted issues with maintenance.
Amenities
8.52
Amenities were satisfactory but lacking in basic items like water.
Value for Money
8.98
Good balance of cost versus quality based on location and service.
Food and Beverage
8.03
Lack of availability of basic refreshments noted, impacting experience.
Overall Experience
9.3
A mix of positive and negative feedback, overall satisfaction remains high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:27

Property Description

Recreational Amenities and Services
Indulge in the indoor pool, fitness center, and complimentary wireless internet access offered by Holiday Inn Guadalajara Patria Universidad.

Dining Experience
Savor a delightful meal at the on-site restaurant and kickstart your weekdays with buffet breakfast from 6:30 AM to 11:00 AM for a small fee.

Event Spaces and Services
Host your events seamlessly with 3444 square feet of conference space, a meeting room, business center, and other amenities at your disposal.

Book now at Holiday Inn Guadalajara Patria Universidad, an IHG Hotel, and elevate your stay in Zapopan amidst convenience and comfort.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 199 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9.3
R
rsalvatierra77 family_with_children mx
8
Buen hotel
Pros:

ubicación, cuartos comodos, pequeños pero funcionales.

Cons:

Muy tardado el servicio a cuartos y los alimentos llegaron frios.

2026-04-27 via Nuitee
J
José Carlos solo_traveller mx
9
Pros:

La ubicación

Cons:

El estacionamiento es pequeño

2026-04-26 via Nuitee
D
Delzzie family_with_children mx
8
2026-04-16 via Nuitee
Y
Yolanda couple us
10
Muy segura la locacion, todo cerca
Pros:

Exelente la amamilidad de los empleados/ la comida limpia y muy rica.

2026-04-14 via Nuitee
B
Barquero solo_traveller cr
10
Pros:

Excelentes instalaciones y trato

Cons:

No tengo ninguna queja

2026-04-12 via Nuitee
extended_group mx
8
2026-04-10 via Nuitee
U
Ulises Adán family_with_children mx
9
Pros:

Ubicación

2026-03-21 via Nuitee
A
Ana couple mx
10
Buena atención.
Pros:

Atención del personal, Cuarto recién remodelado, Silencio. Buen colchón, limpieza.

2026-03-10 via Nuitee
M
MARIO family_with_children mx
6
Pros:

La cama

Cons:

Que llegamos y la habitación no estaba disponible, llegamos 1 pm y hasta las 2:30 pm no dieron la habitación si no hasta que preguntamos nuevamente de lo contrario hubiera pasado más tiempo, el baño no tenía bote para la basura, el restaurante cambió la forma de bufete y es cero práctico, se pierde la esencia del bufete,.se tardan demasiado en llevar los platillos.

2026-03-09 via Nuitee
V
VICENTE couple us
9
2026-03-06 via Nuitee
M
Matarrita solo_traveller cr
9
2026-03-05 via Nuitee
A
alvarez couple mx
10
todo excelente
Pros:

Limpieza

Cons:

Todo bien

2026-03-03 via Nuitee
C
Casas family_with_children mx
10
Pros:

Muy cómodo

Cons:

La alberca estaba cerrada

2026-03-03 via Nuitee
U
Ulises Adán family_with_children mx
2
Pros:

La ubicación

Cons:

Mal trato del personal de lobby; llegué a las 3 pm con reservaciòn previa y me hicieron esperar una hora para entregarme la habitaciòn

2026-03-02 via Nuitee
M
miguel family_with_children mx
10
2026-02-14 via Nuitee
P
Pérez solo_traveller mx
4
Pros:

Mala limpieza en la habitación toallas sumamente sucias y percudida. Pasillos sin aspirar todo aventado.
Aunque estén en remodelación tienen un tiradero.

Cons:

Mala higiene para mi es básico

2026-02-13 via Nuitee
K
Karla solo_traveller mx
9
2026-02-10 via Nuitee
P
Pedro family_with_children mx
10
Pros:

La ubicación

2026-01-31 via Nuitee
L
Laura Margarita family_with_children mx
8
Pros:

Las camas deliciosas

Cons:

Me.mandaron aun rincón sin vista y estaba en cisntruccion sucio

2026-01-29 via Nuitee
D
David couple mx
10
2026-01-25 via Nuitee