Excelsior

Hotels
8.2 (285 reviews)
193 Bd Felix Martin , Saint-Raphaël , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Restaurant quality
Outdated rooms

Categories

Cleanliness
7.91
Some reviews cited issues with cleanliness, such as mildew and outdated bathrooms.
Service
9.38
Generally positive, with many comments praising the staff's friendliness.
Location
9.92
Frequent mentions of great views and proximity to the beach and railway station.
Room Quality
7.37
Some rooms noted as old or needing refreshment, but many appreciated cleanliness and spaciousness.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding the restaurant and coffee machines.
Value for Money
7.86
Some guests felt the hotel was overpriced for the quality received.
Food and Beverage
6.91
Negative feedback on the restaurant quality and options available.
Overall Experience
8.88
Many guests expressed overall satisfaction, particularly with location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:17

Property Description

Beachfront Location and Convenient Access

Located opposite the beach in Saint Raphael town centre, The Excelsior offers a prime spot within a 3-minute walk of the casino and train station.

Comfortable Accommodation and Modern Amenities

The air-conditioned rooms feature free WiFi, flat-screen TVs with satellite channels, and are serviced by a lift for convenience.

Dining Options and Scenic Views

Guests can savor traditional and regional cuisine at the on-site restaurant, or relax at the brasserie and pub with a terrace overlooking the sea.

Ready to experience the charm of The Excelsior? Book your stay now for a memorable seaside getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 1 year old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 285 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.88
E
EvelynePC • solo_traveller • fr
8
Pros:

L'emplacement. Le personnel extrêmement gentil.

Cons:

L'hôtel est 4 étoiles mais ne vaut pas un 4. Ceux ci dit il n'est pas cher.

2026-05-23 • via Nuitee
D
Didier • couple • fr
10
2026-05-22 • via Nuitee
S
Sylvie • solo_traveller • fr
9
Pros:

Hotel traditionnel dans un beau bâtiment d’époque avec un veritable accueil,trés bien situé au coeur de la ville face à la mer avec une grande et belle terrasse. Le restaurant est excellent et trés soigné,nous y avons pris tous nos repas pendant 4 jours.
Nous reviendrons avec grand plaisir.

Cons:

Une bouilloire electrique dans la chambre serait vraiment bienvenue s’agissant d’un 4 etoiles.

2026-05-22 • via Nuitee
E
emilie • solo_traveller • fr
8
Pros:

L'emplacement de l'établissement.

Cons:

Les salles de bains sont à mettre au goût du jour .
Un paroie vitrée à la baignoire permettrait d'éviter d'arroser toute la salle de bain.

2026-05-21 • via Nuitee
S
SEBASTIEN • couple • fr
8
2026-05-21 • via Nuitee
C
Christele • solo_traveller • fr
9
2026-05-21 • via Nuitee
A
Anna • couple • it
9
Pros:

Posizione , vicinanza parcheggio.

2026-05-18 • via Nuitee
P
Philipp • family_with_children • at
8
2026-05-18 • via Nuitee
A
Alban Callet • solo_traveller • fr
8
Pros:

Hotel bien placé, confortable. Chambres correctes.

Cons:

Motos garées devant l'entrée, saletés au sol devant l'hôtel toute la journée. Pas de parking (même sil y en a a proximité).

2026-05-17 • via Nuitee
V
Vincent • couple • fr
10
Super séjour!
Pros:

Très bel hotel, la chambre correspondait parfaitement à nos attentes, et le personnel très sympathique. Nous recommandons

2026-05-16 • via Nuitee
L
Linda • couple • be
7
Pros:

De ligging

Cons:

Ontbijt was eerder sober

2026-05-16 • via Nuitee
T
Teresa • couple • ie
8
Old hotel, close to beach and promenade, pleasant breakfast. Nice receptionist.
Pros:

Old hotel, receptionist lovely. Breakfast decent, breakfast manageress seemed always stressed! Our room on first floor sea view, (103) above a coffee shop, people smoking/chatting below (if that's an issue for you) sea view room we had was not really as photos indicate. Children's musical carousel directly in our view on sea front. Appeared to be a permanent fixture. Also room directly facing restaurant room of hotel and hotel entrance ( if privacy an issue for you) rooms were big, bright and bathroom lovely. Great location for beach and promenade walks etc. Close to train station. I would recommend.

Cons:

Noisy motorbikes revving under hotel window late at night! And generally noisy motorbikes up and down promenade and side road of hotel. Public parking area outside hotel was noisy with cars coming and going. The paved area outside hotel is a public space. I felt hotel was a little overpriced for the time of year we stayed. Didn't see many guests during our stay and at breakfast times. If staying maybe ask for room over front bar area for full sea views. Maybe ask to see room before payment. Receptionist is obliging ( Brigitte) speaks good English.

2026-05-12 • via Nuitee
S
Servary • solo_traveller • fr
9
2026-05-12 • via Nuitee
F
Francine • couple • fr
10
Excellent séjour, nous reviendrons!
Pros:

Petit week-end reposant, Hôtel,très agréable très confortable. Les équipes très professionnelles. le Restaurant propose « du fait maison »

2026-05-05 • via Nuitee
S
Sandor • couple • hu
7
Pros:

The hotel location is superb. The prestige room was very comfortable and clean. Hotel staff is very nice and helpful!

Cons:

While advertised and booked through Booking.com as air-conditioned, after arrival, I was informed that aircon is not switched on yet in the entire hotel (after the stay I found similar comments from June and July - maybe there is no aircon at all). Breakfast was poor. No parking on site but there was plenty of parking just a 2-minute walk from the hotel - cost was 14 € per day.

2026-05-05 • via Nuitee
M
Matteo • couple • it
6
2026-05-04 • via Nuitee
K
Katharina • couple • ch
10
superschön auch dank schönem Wetter
Pros:

Nahe am Bahnhof,Strand und Restaurants

2026-05-02 • via Nuitee
I
Isolda • extended_group • es
7
Pros:

La ubicación y el desayuno.

Cons:

Sería recomendable una pequeña actualización los cuartos de baño.

2026-05-02 • via Nuitee
A
Alin Cristian • solo_traveller • ro
10
Pros:

Mâncarea foarte bună, condițiile excepționale! Personalul super simpatic'

2026-04-26 • via Nuitee
A
ardoullie • couple • fr
9
2026-04-25 • via Nuitee