Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Exceptional Service
Beautiful Facilities

Categories

Cleanliness
9.51
Outstanding cleanliness of the rooms was frequently praised.
Service
9.99
Service was exceptional, with staff frequently mentioned for their attentiveness and friendliness.
Location
9.32
Location was conducive for a holiday experience, though not elaborated, positive sentiments imply satisfaction.
Room Quality
9.76
Rooms were described as huge and luxurious, indicating high quality.
Amenities
9.29
Amenities like the large pool and private beach were highlighted as fun and enjoyable.
Value for Money
9.25
Overall perception suggests value for service and experience received.
Food and Beverage
9.81
Food quality at restaurants was mentioned positively, notably Brunello.
Overall Experience
9.88
Overall experience was highly satisfactory based on repeated positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:47

Property Description

Luxurious Spa Experience

Indulge in rejuvenating massages and facials at the full-service spa, or bask in the sun on the private beach. Enjoy leisure time at the outdoor pool and 24-hour fitness center for a truly relaxing stay.

Culinary Delights and Entertainment

Savor delectable Italian cuisine at Brunello restaurant or opt for 24-hour room service. Unwind with a refreshing drink at the bar/lounge or poolside bar. Guests can also enjoy complimentary wireless internet access and shuttle services to nearby attractions.

Elegant Accommodations and Convenient Location

Stay in one of the 244 uniquely decorated guestrooms featuring well-equipped kitchens and private balconies. With luxurious amenities like pillowtop beds and Egyptian cotton sheets, enjoy a comfortable retreat. Conveniently located near popular attractions, this hotel ensures a memorable stay.

Book your stay at Kempinski Hotel & Residences Palm Jumeirah for a truly unforgettable experience.

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 202 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.32
Room Quality: 9.76
Amenities: 9.29
Value for Money: 9.25
Food and Beverage: 9.81
Overall Experience: 9.88
5
576sergeyk Solo travel Moscow, Central Russia
10
Fantastic
Pros:

I stayed at the hotel from February 8 to February 20, 2026, and once again had a wonderful experience.

At Brunello restaurant, Kamal stood out for his professionalism and attentive service. He was always welcoming, courteous, and genuinely focused on making each visit enjoyable. His thoughtful recommendations and attention to detail made every meal feel special.

Service like this truly enhances the overall stay and makes a lasting impression. Kamal is a great asset to the restaurant and the hotel.

2026-02-20 via Tripadvisor
L
leylag758 Family
10
Amazing
Pros:

Overall, our experience is amazing. I would like to point out one of the workers at Kempinski, whose name is Abdul Manan, the waiter, did a very good job. He is very attentive, dedicated, polite and good in the work he does. Thank you so much to him for making our experience better.

I will mention other workers later on, because the ones we interacted with so far, are doing a great job. Thank you so much ❤️

2026-02-19 via Tripadvisor
C
Cdougans Business London, England
10
Elegant& Effortless Palm
Pros:

Stayed at Kempinski Palm Jumeirah and it was a truly refined experience. The setting is superb — right on the beach with beautiful, uninterrupted views and a peaceful atmosphere away from the city rush.

Suites are generous, well appointed and ideal for families or longer stays. Everything feels spacious and properly maintained. Service throughout was warm, attentive and discreet.

A genuine 5-star stay in Dubai — calm, polished and very comfortable. Would happily return.

2026-02-14 via Tripadvisor
7
764amgada Couples
8
Our Honeymoon
Pros:

I’d give this hotel 4 out of 5 stars. The hotel itself is very nice, the room service is excellent, and the breakfast is really good with solid variety and quality. The staff were helpful, and the overall stay was comfortable and enjoyable.

The reason I’m giving 4 instead of 5 is the half board dinner experience. Dinner is not an open buffet — it’s a limited set menu from the two available restaurants — and the food quality at dinner was below expectations. This part definitely needs improvement, and I wouldn’t recommend the half board option for dinner.

A special thank you to the team members who made our honeymoon stay memorable:
Pupag from room service for his outstanding care and attention to detail, Susan and Judith for the honeymoon room setup and cleaning services, and Muhammad the bellman for his great help with our luggage and arrival service.

Special thanks as well to the receptionist Mohamed (overnight shift) for making everything easier and smoother whenever we needed assistance.

Also, special thanks to Chef Ahmed Amin, the kitchen manager, for his effort and professionalism.

Overall, it was still a very good stay with great staff and service.

2026-02-14 via Tripadvisor
S
Stay58140671845 Solo travel
10
Best beach with dubai skyline
Pros:

Spent the day at Kempinski Palm and it’s pure beachside luxury. Calm, pristine beach, comfortable loungers, attentive service and that relaxed Palm atmosphere that makes you forget you’re in the city. Perfect for a slow beach day with good food, great drinks and uninterrupted sea views. Definitely one of my go-to spots when I want to unwind properly.

2026-02-12 via Tripadvisor
P
paulinamH7641ZV Family
10
Best hotel ever!
Pros:

This is the best hotel we have ever been to! Everything is perfect. Service, food, staff. For sure we will back here in the fure :)
Thanks to mr. Sadik for taking care of our room ( greetings from 126 :))

2026-02-09 via Tripadvisor
3
377olegu Friends getaway
10
Weekend at Kempinski
Pros:

Great food at Villamore
Great service and very nice atmosphere.
Excellent staff, especially Ziko, Danny, Julius and Krishna

2026-02-01 via Tripadvisor
K
K1267LVnataliep Family
10
Holidays
Pros:

Amazing hotel Kempinski on palm🩷actially one of my fav place !! I was enjoyed with my family , we had nice evening at the l kwest bar , played billiard while enjoying delicious food ! Service is excellent! Thanks a lot to the manager Mina for such a gr@ hospitality!

2026-01-30 via Tripadvisor
A
anem965 Solo travel
10
little paradise
Pros:

Beautiful and serene location, perfect for a truly relaxing experience. The beach and pool area are peaceful and impeccably maintained, creating an exclusive and calming atmosphere. The food was excellent, refined, and full of flavor.
A special thank you to Julius and Manuela for their exceptional service — attentive, professional, and genuinely dedicated to making my stay perfect. Their care and warmth made a real difference.
A wonderful place that I would gladly return to and highly recommend.

2026-01-30 via Tripadvisor
W
Wanderer689355 Friends getaway Dubai, Emirate of Dubai
10
The best view and hospitality
Pros:

Villa More at Kempinski Hotel Palm Jumeirah offers a lunch experience that combines Mediterranean-inspired cuisine with a scenic beachside setting. The restaurant boasts a sophisticated yet relaxed atmosphere, making it suitable for a range of occasions, from casual meals to special celebrations.
Patrons often appreciate the diverse menu, which includes a selection of seafood, grilled meats, and vegetarian options, alongside a variety of refreshing beverages. The presentation of the dishes is typically elegant, and many guests enjoy the flavors and quality of the food.
The service is generally noted to be attentive and professional, contributing to a pleasant dining experience. Additionally, the restaurant's location provides picturesque views, enhancing the overall ambiance.
Overall, Villa More aims to deliver a memorable dining experience, appealing to both hotel guests and local visitors. As with any restaurant, experiences can vary, so it's advisable to check for the latest reviews and make reservations if planning a visit.

2026-01-30 via Tripadvisor
9
940didemg Family
10
Best choice for a vacation with the kids
Pros:

Good location, good facility, nice view, friendly staff, good food, best choice for vacation with the kids.
Special thanks to Dear Sadik, Ramandeep and Jashim, for the best housekeeping&hosting.

2026-01-26 via Tripadvisor
U
U9973YEibrahimg Family
10
Strongly suggested
Pros:

Hi everything was perfext housekeeping team Sadik, Ramandeep and Jashim were very helpful.
The cleaning and services were excellent.
İ strongly suggest this hotel and services.

2026-01-26 via Tripadvisor
M
Missolyalyaa Solo travel Dubai, Emirate of Dubai
10
Delicious lunch with the view
Pros:

Came here for pool day and lunch and had an amazing time! The location is absolutely stunning with beautiful pool and beach and all the greenery around 😍 Lunch at Villamore did not disappoint either - loved their seafood soup and sea bass 👌🏻 Knafeh cheesecake was a perfect end to a delicious meal! Last but not least - big thank you to Julius for taking the best care of me!

2026-01-22 via Tripadvisor
9
992azaank Couples
10
KEMPINSKI PALM JUMEIRAH REVIEW
Pros:

An outstanding stay at Kempinski Palm Jumeirah. From the moment we arrived, the welcome drinks and treats set the tone for a truly luxurious experience. The views of the Palm are absolutely stunning, and the rooms are very spacious, comfortable, and beautifully maintained — the perfect hotel for a relaxing and indulgent stay.

The restaurants, especially Brunello and Villamore, were delicious and offered excellent dining experiences, while the breakfast was amazing with a fantastic variety. The pool area is great, and the beach views are breathtaking. Exceptional service throughout — highly recommended and we can’t wait to return.

2026-01-18 via Tripadvisor
E
Explorer08217188997 Family Manchester, Greater Manchester, England
10
Brilliant stay at Kempinski Palm Jumeirah - Pregash, Manchester, UK
Pros:

Extremely good, opulence at its best, impeccable cleanliness in the room, service was outstanding, Sadiq - cleaning service was excellent, we had breakfast included, the best breakfast I have ever had since I started traveling ( I have been traveling for the last 20 years). I have to mention Brunello restaurant- Italian cuisine with masterchef service, 11 out of 10, big sized pool, worth spending family time here for X- mas & New Year

2026-01-02 via Tripadvisor
O
O417RFjayb Family
10
Amazing cleaning crew
Pros:

Amazing stay loved my time,thanks to sadik ramandeep anf jashim for the excellent service and accommodation from them.

2025-12-31 via Tripadvisor
A
anwarsS1094XX Family
10
Great Stay
Pros:

Every stay at Kempinski feels personal thoughtful service, elegant surroundings, and a team that truly cares. warm welcomes, and a true feeling of luxury from arrival to departure

2025-12-27 via Tripadvisor
M
MonaZgheib Family Dubai, Emirate of Dubai
10
Fun 5 * resort for whole family.
Pros:

Fun resort for families: great big pool with jaccuzzi, kids pool, kids outdoor playarea, ping pong table, green areas, beautiful private beach. Excellent service. Beach restaurant. DJ with dancer and cliwns during the weekend. Good fun vibes .

2025-12-26 via Tripadvisor
M
Mobile64363434038 Solo travel Dubai, Emirate of Dubai
10
Pool day and lunch
Pros:

A perfect day at Kempinski Palm Jumeirah relaxing pool, delicious lunch at Villamore, and friendly service. I highly recomended this place

2025-12-26 via Tripadvisor
G
G1839AMmariam Friends getaway
10
Excellent
Pros:

Great hotel with beautiful facilities and amazing staff. Shout out to Nataliya at the reception she was very helpful and kind went above and beyond our expectations. Thank you💞

2025-12-20 via Tripadvisor