Royal Pacific Resort

Hotels
8.4 (922 reviews)
488 Marine Parade, Biggera Waters , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good amenities
Cons:
Room cleanliness issues
Some room discomfort
Need for upgrades

Categories

Cleanliness
7.76
Some guests reported cleanliness issues, particularly dust and issues with the vacuum.
Service
9.23
Many reviews praised the friendly and helpful staff, contributing positively to the experience.
Location
9.27
Consistently mentioned as a great aspect, with proximity to attractions being a highlight.
Room Quality
7.72
Mixed feedback with mentions of rooms being dated and some discomfort reported.
Amenities
8.75
Amenities like the pool and spa received positive feedback, though some functionality issues were noted.
Value for Money
7.21
Some guests felt the pricing did not reflect the quality of stay, especially in regard to amenities.
Food and Beverage
8.66
Not specifically mentioned, but typical for this hotel tier.
Overall Experience
8.63
Generally good experiences reported, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:14

Property Description

Stunning Waterfront Views

Luxurious Amenities
Experience the convenience of a fully equipped kitchen, a washing machine, and a private bath/shower in our beautifully decorated apartments. Enjoy the heated pool, secure parking, and proximity to top attractions like Movie World and Sea World.

Recreational Activities
Stay active at our exercise room, challenge friends to a game of ping-pong or pool, and relax in the hot sauna. Host a BBQ gathering at our shaded areas or book tours directly at the resort.

Ready to experience comfort and leisure by the waterfront? Book your stay at Pacific Resort now!

Important information:

Please note that a 1.5% surcharge applies to American Express credit cards.

Please note that reception times are as follows:
Monday to Friday 8.30am - 5.00pm
Saturday 8.30am - 4.00pm
Sunday 9.00am - 1.00pm
Please note if you expect to arrive after these times, please contact the property in advance to arrange key collection using the contact details found on the booking confirmation. If you do not contact the property in advance to arrange late check in, keys cannot be left for you and your booking will be canceled.

This property does not accept cash as a form of payment. A valid credit card must be provided at the time of booking.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 922 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.75
Value for Money: 7.21
Food and Beverage: 8.66
Overall Experience: 8.63
R
Rhonda • couple • au
7
2026-02-12 • via Nuitee
N
Nev • couple • au
9
Pros:

Great Location

Cons:

Nothing

2026-02-11 • via Nuitee
D
Day • couple • au
8
Awesome location, very comfortable bed
Pros:

It was right across the road from the river, had an awesome view of all the boats. Bed was very comfortable and the room was very clean.

Cons:

Could use more hooks to hang our towels on, but they do provide a clothes airer which takes up a lot of room in our little studio.
Could also use some teaspoons and water glasses.

2026-01-31 • via Nuitee
M
Mikara • family_with_children • nz
10
Pros:

it was close to everything we needed

Cons:

the lift had no aircon

2026-01-31 • via Nuitee
K
Kuruparan • family_with_children • au
10
2026-01-31 • via Nuitee
S
Samantha • extended_group • au
8
Pros:

This marks my third visit to this establishment, and once again, my experience has been nothing short of excellent.

The amenities, including parking for one vehicle, a heated pool, a spa, and a sauna, provide everything necessary for a rejuvenating stay in the apartments.

The staff consistently demonstrate exceptional friendliness and professionalism, while the location is highly convenient, with shops, restaurants, and supermarkets in close proximity, as well as a bus stop right outside.

I wholeheartedly recommend this place for anyone seeking a comfortable getaway.

2026-01-29 • via Nuitee
T
Tanya • couple • au
8
Good break away
2026-01-26 • via Nuitee
D
Daiane Aparecida • family_with_children • br
9
2026-01-25 • via Nuitee
J
Junnan • family_with_children • au
9
Hassle-free. Comfortable and convenient stay. Generally very happy.
Pros:

Two en-suites, ideal for privacy and convenience

Cons:

The pool was much smaller than expected. The living room felt a bit cramped

2026-01-23 • via Nuitee
S
Sandeep • couple • au
10
Fantastic
Pros:

Location

2026-01-22 • via Nuitee
L
Lawrence • solo_traveller • au
9
2026-01-20 • via Nuitee
S
Sorrell • couple • au
5
I won't be back.
Pros:

Spa pool down stairs.

Cons:

Lack of service from staff. I asked for a roll of toilet paper and they said I should have brought it from home to use in the unit. To open the sliding door to balcony, you need to put all your weight on the door to move it. I am a 100 kg guy and I found it difficult to open. The office hours are limited to access the towels to use the pool.

2026-01-20 • via Nuitee
N
Navdeep • family_with_children • au
8
Nice clean place. Great location! Metro market in walking distance:)
Pros:

Clean and safe

2026-01-20 • via Nuitee
M
Mark • couple • au
9
Excellent great view and comfortable bed
2026-01-19 • via Nuitee
V
Vidu • couple • au
10
2026-01-19 • via Nuitee
S
Sera • couple • fj
10
Pros:

Location and the facility itself

Cons:

I love evrything

2026-01-19 • via Nuitee
A
Angela • family_with_children • au
9
Apart from some aspects of cleanliness of room, our stay was excellent. Especially staff who are so
Pros:

This is the 3rd time we have stayed in the past year and the accomodation and staff are wonderful. The location is marvellous for myself and grandson.

Cons:

We loved our room re position and view but some aspects could have been a lot cleaner

2026-01-19 • via Nuitee
L
Lynn • solo_traveller • au
7
Great location.
Pros:

The location was fabulous. The view from the balcony, amazing. The gentleman caretakes/manager (not sure which) was extremely helpful and pleasant. Had an issue with the sliding door lock but he had this fixed pronto.

Cons:

Grumpy lady on reception. Apartment could do with a thorough clean. Appears only a quick-flick method of cleaning is undertaken.

2026-01-19 • via Nuitee
T
Thomas • solo_traveller • at
10
Pros:

Really nice appartment, fully equipped, clean. Very helpful and friendly staff.
To get to the beach just cross the street.
Underground carpark with direct access to elevator.

Cons:

Firstly, the gym is very basic. One multifunctional machine for exercises, one ergometer and one treadmill. No dumbbells.
But one can get by with it.
Secondly, be aware that heavy traffic can make the terrace a noisy place.

2026-01-19 • via Nuitee
M
Mark • couple • au
8
2026-01-19 • via Nuitee