Royal Pacific Resort

Hotels
8.4 (973 reviews)
488 Marine Parade, Biggera Waters , Gold Coast , au

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good amenities
Cons:
Room cleanliness issues
Some room discomfort
Need for upgrades

Categories

Cleanliness
7.76
Some guests reported cleanliness issues, particularly dust and issues with the vacuum.
Service
9.23
Many reviews praised the friendly and helpful staff, contributing positively to the experience.
Location
9.27
Consistently mentioned as a great aspect, with proximity to attractions being a highlight.
Room Quality
7.72
Mixed feedback with mentions of rooms being dated and some discomfort reported.
Amenities
8.75
Amenities like the pool and spa received positive feedback, though some functionality issues were noted.
Value for Money
7.21
Some guests felt the pricing did not reflect the quality of stay, especially in regard to amenities.
Food and Beverage
8.66
Not specifically mentioned, but typical for this hotel tier.
Overall Experience
8.63
Generally good experiences reported, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:14

Property Description

Stunning Waterfront Views

Luxurious Amenities
Experience the convenience of a fully equipped kitchen, a washing machine, and a private bath/shower in our beautifully decorated apartments. Enjoy the heated pool, secure parking, and proximity to top attractions like Movie World and Sea World.

Recreational Activities
Stay active at our exercise room, challenge friends to a game of ping-pong or pool, and relax in the hot sauna. Host a BBQ gathering at our shaded areas or book tours directly at the resort.

Ready to experience comfort and leisure by the waterfront? Book your stay at Pacific Resort now!

Important information:

Please note that a 1.5% surcharge applies to American Express credit cards.

Please note that reception times are as follows:
Monday to Friday 8.30am - 5.00pm
Saturday 8.30am - 4.00pm
Sunday 9.00am - 1.00pm
Please note if you expect to arrive after these times, please contact the property in advance to arrange key collection using the contact details found on the booking confirmation. If you do not contact the property in advance to arrange late check in, keys cannot be left for you and your booking will be canceled.

This property does not accept cash as a form of payment. A valid credit card must be provided at the time of booking.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 973 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.75
Value for Money: 7.21
Food and Beverage: 8.66
Overall Experience: 8.63
A
Anita • family_with_children • au
9
2026-07-03 • via Nuitee
B
Bob • couple • au
8
Enjoyable and relaxable
Pros:

Staff and view and location

Cons:

Nothing

2026-06-26 • via Nuitee
Z
Zac • couple • au
10
Lovely comfortable stay just outside the hustle of the city.
Pros:

Lovely clean property and extremely comfy bed. Staff were all lovely and happy to help with anything we needed! They have underground parking and some above ground spaces for bigger cars.

2026-06-21 • via Nuitee
M
Mchugh • couple • au
8
Excellent all around nice and comfortable stay
Pros:

Simon at reception was very friendly and very good

2026-06-15 • via Nuitee
V
Vanessa • solo_traveller • au
10
Pros:

We stayed in a room overlooking the bay, was beautiful. Comfortable and clean. The games room was also a fun addition!

Cons:

Nothing

2026-06-12 • via Nuitee
B
Brian • couple • au
8
OK
Cons:

Unfriedly receptionist

2026-05-22 • via Nuitee
J
Jessica • couple • au
10
Great location. Perfect stay!
Pros:

Perfect location

Cons:

.

2026-05-22 • via Nuitee
R
Rebecca • solo_traveller • au
10
5 stars
Pros:

Hot spa and sauna were fantastic, staff were friendly and the unit had everything we needed

2026-05-19 • via Nuitee
A
Austin-Eames • couple • au
8
2026-05-16 • via Nuitee
P
Philip • couple • au
9
2026-05-12 • via Nuitee
S
Samantha • solo_traveller • nz
8
2026-05-09 • via Nuitee
C
Claire • solo_traveller • au
10
2026-05-08 • via Nuitee
H
Harriet • couple • au
10
Pros:

Simon was absolutely lovely! 11/10 for Simon. Will be back for sure

Cons:

Tv and tv remote very hit and miss, hardly working

2026-05-04 • via Nuitee
M
Michelle • solo_traveller • au
10
Pros:

It was just what we were after

2026-04-21 • via Nuitee
K
Kim • solo_traveller • au
10
Pros:

Beautiful view Clean pool well keep place

Cons:

Smokers outside balcony

2026-04-19 • via Nuitee
P
PAT • solo_traveller • au
5
Pros:

Nil

Cons:

Nil

2026-04-16 • via Nuitee
P
Peter • solo_traveller • au
10
2026-04-07 • via Nuitee
• family_with_children • au
7
2026-04-07 • via Nuitee
D
David • couple • gb
8
Pros:

Close to the beach, spacious room and comfy pillows.

Cons:

Sharing wasing maching and dryer

2026-04-06 • via Nuitee
J
Julie • family_with_children • au
10
2026-04-06 • via Nuitee