Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Expensive amenities
Slight noise from the building

Categories

Cleanliness
8.35
Several reviews mention that the hotel is clean and well-maintained.
Service
9.85
Numerous mentions of the friendly and attentive staff.
Location
9.85
Many reviews highlight the central and convenient location.
Room Quality
8.85
Guests commented positively on the room quality and ambiance.
Amenities
8.35
Some amenities were mentioned, but concerns about pricing for the spa were noted.
Value for Money
8.85
Guests appreciate the breakfast options, but some find certain items overpriced.
Food and Beverage
9.35
Positive feedback about breakfast variety and quality.
Overall Experience
9.35
Overall positive experiences with high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:19

Property Description

Charming Hotel & Wellness Space in Biarritz

Convenient Location: Situated just 300 metres from the beach and in close proximity to major convention centres and the central market.

Luxurious Amenities: Enjoy free WiFi, Canal + channel, a terrace breakfast, sauna, massage services, and spa treatments.

Comfortable Rooms: Each room features a private bathroom, walk-in shower, and views of the interior courtyard. Some rooms even offer a balcony or terrace.

Experience relaxation and convenience at Hôtel & Espace Bien-être La Maison du Lierre. Book now for an unforgettable stay!

Important information:

If you need a baby cot, please contact the property in advance.

When booking 3 rooms or more . different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 14 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1349 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.35
R
Régis solo_traveller fr
10
Très bon séjour
Pros:

L’emplacement la propreté et la gentillesse du personnel

Cons:

Rien

2026-05-23 via Nuitee
C
Christophe extended_group fr
10
Super
Pros:

Chambres spatieuses
Personnels trés pro
Petit déjeuner typique

Cons:

rien

2026-05-22 via Nuitee
T
Teresa couple gb
7
2026-05-21 via Nuitee
S
Sarah extended_group gb
9
2026-05-21 via Nuitee
C
Cheryl solo_traveller us
8
Excellent. Would recommend. Walk to everything.
Pros:

Staff was very friendly and helpful, great location, charming, comfy bed, plenty of closet space.

Cons:

Slight downside was the toilet shower combination in the bedroom, but it’s an older building so they did make it so I didn’t have to share a bathroom with other rooms.

2026-05-21 via Nuitee
P
PIERRE solo_traveller ch
9
2026-05-21 via Nuitee
P
Patrice solo_traveller fr
10
2026-05-20 via Nuitee
C
Carol solo_traveller ie
8
2026-05-19 via Nuitee
P
Peter couple gb
9
I would return here.
Pros:

Very nice boutique style. Staff exceptionally friendly and welcoming.

2026-05-19 via Nuitee
F
François Xavier couple fr
10
Formidable
Pros:

La personne qui nous a accueilli au petit déjeuné est formidable .
Le petit déjeuné est très copieux et pour tout les gouts .

Cons:

Aucun point négatif .

2026-05-18 via Nuitee
N
Nadia solo_traveller fr
10
Pros:

L hôtel est très bien et l' emplacement idéal. La seule que je regrette c'est de n'avoir pas pu faire de massage, c'était complet. Peut-être une autre fois ?

2026-05-17 via Nuitee
T
Tali couple us
10
2026-05-16 via Nuitee
L
Leyre couple es
10
2026-05-16 via Nuitee
F
Frederique solo_traveller fr
10
2026-05-16 via Nuitee
M
Marc solo_traveller be
9
Pros:

La possibilité de mettre mon vélo à l'abri. Un service de massage de qualité à l'hôtel.

2026-05-13 via Nuitee
I
ildikok305 Friends getaway
8
Great hotel close to downtown Biarritz
Pros:

Pros: Amazing hotel, best location, Superior room on the top floor, super breakfast with great local products. I came to celebrate my special birthday and would come back anytime!

Cons: Service quality could be improved a bit: i was told to take bus the day before my arrival but they did not tell me about Marathon so bus dropped me off far from hotel and had to carry my suitcase for a few stops. When I made it to the hotel the receptionist (Sarah?) did not seem the care. Also when I checked few days before my arrival (I paid for flexible stay) that given the bad weather could i make any change to my 4 night stay..no answer. When I arrived I tried to change from 4 days to 3 days given bad weather but no help, i was told they can't refund any amount.

2026-05-12 via Tripadvisor
S
Sarah solo_traveller us
10
Pros:

Friendly staff, quiet location

2026-05-12 via Nuitee
V
Victoria solo_traveller fr
10
Je reviendrai
Pros:

Bel hôtel bien situé, très agréable, propre, accueil respectueux

2026-05-12 via Nuitee
M
Marta couple pl
10
2026-05-12 via Nuitee
C
cecile couple fr
10
2026-05-12 via Nuitee