Voyager Apartments Taupo

Hotels
8.3 (158 reviews)
9 Tui Street , Taupo , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Express check-in/check-out
Soundproof rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Cons:
Invalid phone number for host
Booking cancellation without notice
Inability to check-in
Additional expenses incurred

Categories

Cleanliness
1
Multiple guests experienced severe cleanliness issues.
Service
1
Guests faced significant service problems including lack of communication and booking cancellations.
Location
1
No positive feedback regarding the hotel's location.
Room Quality
1
Guests did not have a chance to experience the room quality due to check-in issues.
Amenities
1
No feedback provided on hotel amenities.
Value for Money
1
Guests expressed dissatisfaction with the value for money due to booking cancellations and unavailability of accommodation.
Food and Beverage
1
No specific feedback on food and beverage services.
Overall Experience
1
Overall experience was extremely negative with guests unable to check-in and forced to find alternative accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 10:38

Property Description

Luxurious Beachside Accommodation

Prime Location: Voyager Apartments Taupo is ideally situated just steps away from a safe swimming beach and a short walk to Taupo town centre along the picturesque lakefront.

Modern Amenities: Guests can enjoy complimentary Wi-Fi, a heated outdoor pool, and a relaxing hot tub. The fully self-contained studios and apartments feature king-size beds, air conditioning, and entertainment options like satellite TV and DVD players. Some units even boast a full kitchen and a luxurious spa bath.

Convenience at Its Best: With free on-site parking and BBQ facilities, Voyager Taupo ensures a hassle-free stay. Explore nearby attractions such as Huka Falls, Huka Jet, Taupo Bungy, and Taupo Golf Club, all just a short drive away.

Book your stay at Voyager Apartments Taupo for a memorable beachside retreat!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
This property will not accommodate hen, stag or similar parties.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TUO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 158 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Catherine young couple au
1
Bad
Cons:

We arrived to find no check-in details and the host phone number was invalid. We were unable to check-in and had to book elsewhere. Thus having to spend extra money on accommodation. Very dissappointed we have paid $370 for accommodation we did not get!

2025-04-12 via Nuitee
P
Paul family with young children jp
1
Bad
Cons:

They cancelled the booking on us & didn’t tell booking.con :(

2024-12-30 via Nuitee
L
Lisa young couple au
10
Wonderful apartment and location!
Pros:

Absolutely perfect for a couple or family, quiet location but still very close to everything you could possibly need. We loved that there was a washing machine, spa and complimentary bath salts. Manager was very quick to respond via text when we had questions. Clean, comfortable and has all the amenities you need.

Cons:

Nothing, no dryer but clothes horse is so big it easily fits a whole load of washing.

2024-09-01 via Nuitee
S
Steve family with young children nz
10
Thanks so much!
Pros:

Everything

Cons:

Nothing

2024-09-01 via Nuitee
J
Jeremy young couple nz
10
Exceptional
2024-09-01 via Nuitee
R
Richard group au
8
Very good
2024-08-28 via Nuitee
D
Dobson family with young children nz
8
Very good
2024-08-17 via Nuitee
J
Joshua young couple nz
10
Exceptional
2024-08-11 via Nuitee
T
Tim solo traveller au
9
My new Taupō go-to
Pros:

Huge apartment, great location, excellent amenities

Cons:

Nothing

2024-08-04 via Nuitee
P
Panckhurst young couple nz
7
Think apartments need to be aired if they havent been let in a while.
Pros:

Heat pumps x 2, bath salts, parking

Cons:

First apartment was very musty because water in dishwasher hadn't emptied but we were moved when requested
Didnt drink the water in the jug in fridge as I suspected it had been there a while

2024-07-28 via Nuitee
S
Sam family with young children nz
5
A bit disappointing to be honest.
Pros:

Convenient location and roomy

Cons:

The living area was cold and the tv sound was broken, all distorted. The shared bathrooms had no locks. It needs decorating, walls marked and paper peeling, floor grout needs a scrub- made it seem grubby despite good standard cleaning.

2024-07-14 via Nuitee
P
Peter family with young children nz
8
Very good
2024-07-13 via Nuitee
A
Andrew family with young children nz
9
Superb
2024-07-12 via Nuitee
H
Haide review category business travellers nz
8
Apart from above everything was spot on
Pros:

Spacious. Location, pretty good facilities washing machine/drier. Peaceful

Cons:

It was really cold when we got there and room 2s heat pump wasn’t very warm.
Also although the fridge/ freezer light came on it didn’t actually work and all our food we put in the freezer defrosted!!

2024-07-08 via Nuitee
M
Mikayla family with young children nz
8
Very good
2024-06-29 via Nuitee
R
Rachael family with young children nz
5
Kitchen jug was frustrating we had to keep holding the button for it to boil. Was overall a good room and all we needed
Pros:

Was a good size and well set out

Cons:

When we arrived it had a very bad smell in the room which we only got rid of by putting a towel over the drains and plugs and all toilet seats down. Was obviously a plumbing issue with the room.

2024-06-28 via Nuitee
O
Owen young couple au
8
Allowed us to thoroughly enjoy our stay in Taupo.
Pros:

All facilities were quality, the heated pool and spa were appreciated and the location was very quite.

Cons:

The location is a little inconvenient, requiring us to drive to most activities, which we knew when we booked.

2024-06-06 via Nuitee
S
Shirley family with young children nz
10
Stayed overnight as we attended a funeral
Pros:

Easy access to the unit

2024-06-04 via Nuitee
A
Apelaamo young couple nz
8
Very good
2024-06-04 via Nuitee
C
Chenae young couple nz
10
Beautiful weekend away 💚
Pros:

Beautiful set up, everything you need for a short weekend away. Access to my apartment was easy. Beds were comfy, bathroom products were a great choice and I loved the smell off them! Definitely will be back again.

Cons:

The sky remote volume button was stuck to a high volume and couldn't turn it down but we didn't make much use of downstairs anyways.

2024-05-20 via Nuitee