Pets allowed

Facilities

Free breakfast
Boat tours nearby
Health or beauty spa nearby
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Beautiful structure despite being dated
Cons:
Terrible room conditions
Dirty environment
Poor food quality

Categories

Cleanliness
1.09
Numerous complaints about filth in the hotel, including garbage and dirty restaurants.
Service
5.56
Service was lacking due to language barriers and complaints about the room being insufficient.
Location
5.1
Parking was mentioned as being far away for handicapped guests; no explicit positives.
Room Quality
1.05
Reports of terrible rooms with missing sheets and mold.
Amenities
7.58
Not explicitly mentioned, but assumed standard for a hotel of this level.
Value for Money
7.04
Not explicitly mentioned; however, guests expressed dissatisfaction with food quality.
Food and Beverage
1.09
Food was described negatively, worse than that served to homeless people.
Overall Experience
5.06
Overall negative insights but clarifications received about room changes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:32

Property Description

Spectacular Views and Complimentary Amenities

Marvel at the serene views from the terrace and garden while enjoying complimentary wireless internet access. Take advantage of lifeguards on site and peruse the gift shops/newsstands. All-inclusive rates cater to your needs, covering meals, beverages, and more.

Dining Delights and Refreshing Drinks

Indulge in local and international cuisine at Restaurant Chaika, with a buffet spread and a cozy bar/lounge. For a quick bite or a caffeine fix, the coffee shop/cafe is at your service. Unwind at the poolside bar with your favorite drink and wake up to a delightful buffet breakfast daily.

Convenience and Comfort

423 air-conditioned rooms with private balconies await, equipped with cable TV and refrigerators. Additional conveniences include dry cleaning services, a 24-hour front desk, and multilingual staff. Self-parking is available for a fee, ensuring a hassle-free stay.

Embrace beachfront bliss at Chaika Beach Resort. 🌴 ⛱️

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOJ

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

  • Pets

    Pet max weight (per pet) in lb is 11

See all policies

Location

Guest Reviews

4.2
Based on 23 reviews
Cleanliness: 1.09
Service: 5.56
Location: 5.1
Room Quality: 1.05
Amenities: 7.58
Value for Money: 7.04
Food and Beverage: 1.09
Overall Experience: 5.06
V
Veselina Atanasova
8
Pros:

Struttura datata ma sempre bellissima !!!!

2025-08-31 via Nuitee
V
Vladimir family
2
Pros:

First night terrible rooms one with no bed sheets no towels. Mold all over . Parking far away ( I am handicapped)nobody spoke English that night . The all inclusive a bad joke . The restaurant dirty . Food cold . The food was worse than the one distributed for homeless people.Garbage everywhere.

2025-08-14 via Nuitee
S
sahin
2
Pros:

Otel genel.arak cok pis. Ilk verdiklari odada yataklarin ayagi kırıktı.cok pis kokuyordu. Otelde odayi bulmam 15dk mi aldi. 3 kisiye sorarak ancak bulabildim. Odanin kullanilamayacagini degistirmek istedigimi soyleyince hemen degistirdiler. Oteldeki tek olumlu yan bu bence.

2025-07-12 via Nuitee
V
Veselina Atanasova
8
Pros:

Da rinnovare

2024-09-12 via Nuitee
V
Veselina atanasova partner
8
Pros:

Albergo datato ma struttura bellissima rispetto al 2010/2015 ha perso tanto pero le camere vista mare sono bellissime con un po di lavori di manutenzione sarebbe perfetto!!!!!

2024-09-04 via Nuitee
T
Tormod family
2
Pros:

Vi hadde bestilt reise med Frokost men måtte betale ekstra for dette.140 Leva for 2 pers. Hadde bestilt rom med overbygd terrasse men fikk en som var 50 cm bred, dem vi reiste sammen med hadde std rom som hadde større terrasse om bedre std enn vårt. Badet var så skittent at vi brukte sko inne og Armaturet til Dusjen hang å slang. Måtte mase for å få Toalett papir og rene Håndklær. Rommet vårt var ikke vasket når vi ankom å det lå igjen matrester og søpla var ikke tømt😡😡
Kommmer ALDRI til å anbefale dette stedet til andre. Håper det går Konkurs. Burde stenges å total restaureres før det slippes inn nye gjester. Har bilder men får ikke lagt dem til.
Burde få igjen pengene så dårlig er opplevelsen med Hotellet.

2024-08-31 via Nuitee
E
Erdem
2
Pros:

Rooms are dirty and very outdated. Needs renovation. Balcony's are almost connected with each other room so people can tweek in your balcony or room and even break in its not safe. Room smells too. I was there for 4 nights and they cleaned 1 time and only the floor. Oh and there are too many gypsies.

2024-08-12 via Nuitee
J
Johanna
2
Varning för dåligt hotell!
Pros:

Fallfärdigt hotell. Ingenting som var helt. Personalen var nonchalant. Allmänna utrymmen så som korridorer, hiss och lobby var inte städat på läänge. Polen gick inte att bada i då den var helt mjölkig. Frukosten gick inte att äta, allt såg grått ut. Vi fick byta hotell för det kändes som en hälsofara att bo där med våra två barn.

2024-07-24 via Nuitee
F
Fabiola family
2
Pros:

I would not recommend this hotel to even my worst enemy. I can't believe Expedia even recognizes this as a safe place to stay. The hotel is unfinished, elevators and hallway lights didn't work, rooms did not have any electrical outlets, air conditioning was broken and bathroom had cockaroaches. There were also no towels, shower curtains, soap, sheets, or drinking cups in the rooms. It felt like I was staying in a construction site. There were only 2 staff members for the entire hotel. Thank goodness we only stayed 1 night and arrived late and left first thing in the morning. I won't even talk about the disgusting breakfast, it was a health hazard. It's a shame because the location of this hotel is great.

2023-07-27 via Nuitee
V
Verified traveler
6
Pros:

Hotel is very run down and not taking care of. We had a ocean view which was great except the bar at the bottom of the hotel on the boardwalk blasts music until 8am. Thankfully we aren't bothered by the noise and expect it in the area but I could see this being a big issue for a lot of people. Never tried the restaurant after seeing the state of the hotel. Location is good, hotel has 3 buildings but only one is currently being used.

2023-07-17 via Nuitee
J
Jari family
6
Pros:

The location was the best A1 quality. Just a few steps and you were on the promenade and the beach. The staff didn't speak any English, there was always something out of food and the toilet was dirty. The toilet pair was almost always out of stock, so it was worth buying your own from the store just in case. The hotel was built with good quality materials. The hotel would make a great destination and someone would invest in it. It was easy to get around and stay at the hotel because there wasn't much to customers. But we still had a great time thanks to the great location

2023-07-10 via Nuitee
M
maria
2
Elendig
Pros:

Har bodd på dette hotellet mange ganger tidligere og vært fornøyd, men dette blir siste gang. Hotellet og servicen har forfalt totalt. Det er slitt og skittent og holder ikke standard på noen ting. På rommet var det kun en stikkontakt som kunne brukes. Renholdet var ikke tilstedeværende. Vi bodde 8 netter på hotellet og rommet ble ikke vasket en eneste gang. Det ble ikke skiftet på sengen eller levert nye håndklær og toalettpapir. Søppla måtte vi ta ut selv. Måtte i resepsjonen for å be om dopapir og rene håndklær. Søvn ble det og lite av, renholderne gikk i gangene å ropte til hverandre konstant og i timesvis fra tidlig på morgen, noe som vekte oss daglig. Hva de gjorde der kan man jo lure på, for de vasket hvertfall ikke rommene.

2023-07-09 via Nuitee
H
Hanna family_with_children
2
Pros:

The hotel is very worn out. Water is dripping from the ceiling of the bathroom. The people who work are not smiling. The food is not good. There are no activities in the hotel. I don't recommend it to anyone

2023-07-08 via Nuitee
S
Sean
4
Unkept (reminded me of Faulty Towers)
Pros:

Unkept. Hotel is falling apart. Broken lounge chairs, dated, and the beach directly in front w lounge chairs isn’t even theirs so you have to pay for the lounge chairs. Tear it down and start over. Convenient opening in the fence that allows anyone to get into the property unsecured. Virtually no oversight. If I did Sunny Beach again (I won’t) I’d find a much cheaper option with a smaller pool (even). Not even worth the location. I’ve stayed in some Soviet era hotels in Kiev (but I knew that was going to be the case) and here I can attest I read the reviews and hoped for better, but they were spot on. I did at least have hot water. Bed was comfortable. If you can stay here for 35 a night I’d jump on it, don’t pay over 50.

2022-08-09 via Nuitee
V
Vladislav
2
Stay away from this place.
Pros:

I wish I paid more attention to other guests reviews and never booked this hotel. This is NOT a 4 star beach resort, it does not deserve even 2 stars. It feels like a dormitory on a college campus.
- There is no shampoo - teeny tiny bar soap is all you get.
- There are no hand or face towels.
- There is no hot water from 5 to 8pm, it is mildly warm.
- There is not a single glass or cup in the room - you will have to drink water from the bottle.
- There is no tea kettle or coffee maker in the room.
- There is no electrical outlet - I had to unplug their TV in order to charge my phone.
- Toilet is leaking so there is water on the bathroom floor.
- Bathroom shelf is half broken and hanging at 30 degrees angle, the sink itself is also installed at some angle, so whatever you put on it (toothbrush, soap) will fall. I had to keep my toothbrush on the table in the room.
- The key to your room is not a programable card like you might expect, it is a physical key attached to a huge metal rectangle with your room number written on it. When you go to a pool you just don’t know where to put it.
- The safe deposit box is old, doesn’t have a code combination, requires a physical key and probably can be opened with a screwdriver.
- Closet sliding doors are broken and opening them requires 2 hands and some physical exercise.
- You will hear loud noise (music from the bar and people screaming) until 2am, so if you are light sleeper it will be a problem.

2022-07-27 via Nuitee
R
Raducu
4
i will not come back
Pros:

parking 15 mins away
fridge not working

2021-08-03 via Nuitee
V
Verified traveler
6
Partyhotell som ikke ryddes
Pros:

Perfekt beliggenhet, rett på stranden og strandpromenaden. Gode madrasser og ok størrelse på rommet. Vannet rant utover hele badegulvet når man dusjet. Mye bråk på hotellet, og det fremstår som ett partyhotell for ungdommer.
Det ble ikke ryddet på bassengområdet, slik at det fløt over av beger med skvetter med all-innclusive drikke. Solsengene var gamle og ødelagte.
Kunne vært ett av de beste hotellene i Sunny Beach, både med tanke på størrelse og beliggenhet, men er dårlig vedlikeholdt og for mye rot og bråk.

2021-08-01 via Nuitee
D
Dima partner
2
Pros:

Sehr schmutzig, schmuddelig, abgewohnt, schlechtes Essen.

2020-07-17 via Nuitee
A
Angel
2
Disaster
Pros:

It was a disaster, there was no hot water, the tap was broken, the air conditioner was not working, the blankets were dirty, there was no WIFI, the phone was not working so every time I had to walk to reception to tell them that something is not working. And the answers I got was that there are no maintenance people, to talk to the manager in the morning because they have no one to contact right now. The manager in the morning also did not deal with the problems and just told me again and again that she had no way to deal with the problems and that she could not pay me the money back in any way because the order was made over the Internet. We were 2 families with 2 small children and both rooms had problems. A day after we just had to leave because they didn't change the room.They claimed everything was full. The booking was for 2 nights but we did not stay and spent a whole day to find another hotel. We were searching by walking and enttering every hotel because we were already afraid to book online for the reason we didn't get a refund.

2019-09-28 via Nuitee
V
Verified traveler family
10
Pros:

Swimming pool-dirty water and too cold, nice location, perfect food and everything else good, i recommend this hotel

2019-08-27 via Nuitee