Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable accommodations
Cons:
Higher price noted by some guests

Categories

Cleanliness
9.28
All reviews highlight that the hotel is very clean and well-maintained.
Service
9.75
Multiple reviews mention the friendliness and helpfulness of the staff.
Location
9.29
Centrally located with a nice view, per several reviews.
Room Quality
9.24
Guests noted that the rooms are spacious, clean, and comfortable.
Amenities
9.27
Standard amenities available as expected for this hotel tier.
Value for Money
8.23
Some guests found the price to be on the higher side, impacting perceived value.
Food and Beverage
9.28
Positive mentions of the quality of meals, both dinner and breakfast.
Overall Experience
9.25
General sentiment from guests indicates a high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:08

Property Description

Luxurious Renovated Hotel in Grächen

Central Location and Relaxation: Located in Grächen, the Matterhorn Valley Hotel Desirée is just a 3-minute walk from the cable cars. Unwind in the sauna and steam bath, or let the teens enjoy the Xbox and Playstation in their dedicated corner.

Comfortable Accommodation: Each room is elegantly furnished and equipped with flat-screen satellite TV and complimentary Wi-Fi, ensuring a cozy stay for all guests.

Delightful Dining and Ski Services: Indulge in Valais delicacies at the sunny terrace restaurant, offering fondue and grilled specialties. Additionally, benefit from ski services like ski storage with warmers and equipment.

Book now to experience the perfect blend of comfort and convenience at Matterhorn Valley Hotel Desirée.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 27 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.25
F
Freya-Merret • family_with_children • ch
9
2025-12-30 • via Nuitee
O
Olga • solo_traveller • ch
10
Pros:

Nice, very clean and spacious room, convenient for staying with children. Good breakfast.

2025-12-29 • via Nuitee
T
Tatiana • family_with_children • ch
9
2025-12-28 • via Nuitee
P
Philipp • solo_traveller • ch
10
Pros:

Sehr guter Service, sehr aufmerksame Gastgeber, Tiptop

Cons:

Nichts.

2025-12-10 • via Nuitee
S
Sandra • couple • ch
10
2025-10-13 • via Nuitee
J
JEROME ALEXANDRE • family_with_children • ch
9
Pros:

Sehr freundliches Personal, sehr sauber, ruhige und zentrale Lage, geräumiges und angenehmes Zimmer (Deluxe), feines Frühstück und Abendessen, Parkmöglichkeit im Parkhaus nicht weit entfernt.

Cons:

Nichts

2025-10-12 • via Nuitee
U
Ursi • couple • ch
9
2025-10-12 • via Nuitee
P
Paola • family_with_children • ch
9
2025-09-28 • via Nuitee
J
Jarre • family_with_children • fr
8
2025-09-19 • via Nuitee
A
André • solo_traveller • ch
10
2025-09-09 • via Nuitee
D
Dominique • family_with_children • es
10
2025-09-02 • via Nuitee
C
Chris • solo_traveller • ch
10
2025-08-31 • via Nuitee
S
Stefan • family_with_children • nl
9
Schoon en netjes met heerlijk eten en ontbijt en zeer vriendelijk personeel.
Pros:

Wij hebben een fijn verblijf gehad in Hotel Desirée. Alles was schoon en netjes en het eten, zowel ’s avonds als het ontbijt, was heerlijk en uitgebreid. Ook de service was vriendelijk en gastvrij. Al met al zeker een aanrader voor wie comfortabel wil verblijven in Grächen.

Cons:

Enige minpunt vonden wij de prijs, die wat aan de hoge kant is.

2025-08-27 • via Nuitee
B
Benoit • solo_traveller • gb
10
Great hotel on the Europaweg
Pros:

Great location, friendly staff able to accommodate last minute request. Big, clean and comfortable rooms.

2025-08-18 • via Nuitee
C
Cristina • family_with_children • es
10
2025-08-16 • via Nuitee
D
Dominique • family_with_children • es
10
2025-08-12 • via Nuitee
A
Andres • solo_traveller • ch
8
2025-08-11 • via Nuitee
P
Pedro • family_with_children • br
9
Very friendly staff, all the place was comfortable and clean
Pros:

Well located with a nice view. Liked the attention given and the place was comfortable. Convenient location

2025-08-07 • via Nuitee
H
Holly • solo traveller • hk
9
Superb
Pros:

Was switched to a nearby hotel of same group for to full capacity. Owner/ staff did their best to accommodate my needs, and was arranged to a very nice family room for the night. Lovely interior, spacious and clean!

2025-01-25 • via Nuitee
Y
Yanick • family with young children • ro
10
Exceptional
2025-01-10 • via Nuitee