HOTEL MYSTAYS PREMIER Narita

Hotels
Mystays Hotel Group
8.4 (6648 reviews)
Oyama 31 , Narita , jp

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient airport access
Friendly staff
Cons:
Cleanliness issues
High meal prices

Categories

Cleanliness
7.61
Several reviews mentioned issues with cleanliness, such as bad smells and mildew.
Service
9.08
Most reviews praised the staff's friendliness and helpfulness.
Location
9.12
Conveniently located near the airport with shuttle service.
Room Quality
8.07
Rooms were described as decent but had issues related to smoke.
Amenities
8.6
Good amenities like airport shuttle and convenience store.
Value for Money
8.06
Overall value was considered good; however, some fees were mentioned.
Food and Beverage
8.11
Reviewers found the breakfast enjoyable, though some meals were expensive.
Overall Experience
8.58
General consensus was positive, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:40

Property Description

Luxurious Amenities and Services

HOTEL MYSTAYS PREMIER Narita offers a fitness centre, indoor pool, sauna, and public bath for guests to unwind and relax. The property also provides a free airport shuttle service, making travel convenient for visitors.

Dining with a View

Guests can indulge in delicious meals while enjoying panoramic views of the city at night from the on-site restaurants and bar. From Western- to Japanese-style dishes, there is something to satisfy every palate.

Comfortable and Stylish Accommodations

The soundproofed guest rooms at the hotel feature modern amenities such as a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Each room is designed with comfort and convenience in mind.

Experience luxury, comfort, and convenience at HOTEL MYSTAYS PREMIER Narita. Book now to elevate your travel experience.

Important information:

Chinese cuisine restaurant 【Hourai】, Bar 【Pegasus Bar】 are temporarily closed until further notice.

Alipay is accepted at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 400 per day.

Location

Guest Reviews

8.4
Based on 6648 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.58
R
Robert family_with_children au
10
great value and place to stay
Pros:

close to narita airport
nice clean place
has 24 hr family mart which is helpful when we checked in late
Very nice facilities

Cons:

nothing but ideally would have checked in earlier to use gym

2026-02-14 via Nuitee
P
Pwu Sheng couple ca
7
Affordable stay in the area, room relatively dated.
Pros:

They have shuttles to the mall, train station, a convenience store and a public path downstairs. Price is relatively affordable compared to similar properties nearby.

Cons:

The a/c unit in our room seems to be inoperative, we had to open the window for cooling. The couch and seemed a bit dirty with stains and the room overall feels dated.

2026-02-14 via Nuitee
Y
YEH family_with_children tw
8
Pros:

從成田站有接駁車可以前往飯店,但一個小時才一班,飯店也有接駁車可以到AEON Mall,最後一班回飯店的是20:45,房間超大超便宜,一早也有接駁車前往成田機場,實在很方便!

2026-02-14 via Nuitee
B
Bill family_with_children ca
9
2026-02-14 via Nuitee
D
Denis solo_traveller ca
10
Pros:

The proximity to the airport and the train station. There shuttle service provided. The staff was very friendly and accommodating.

2026-02-14 via Nuitee
K
KEIJI solo_traveller be
9
2026-02-14 via Nuitee
J
Justine family_with_children ph
9
2026-02-14 via Nuitee
J
Jackson family_with_children us
9
2026-02-14 via Nuitee
E
Emma family_with_children au
8
Good value for money for one night after arriving late at Narita airport, exceptional staff, clean and comfortable.
Pros:

Easy access from Narita airport via shuttle bus. Very friendly and helpful staff. Easy check in, check out and breakfast.

Cons:

Pillows were a bit firm.

2026-02-14 via Nuitee
R
Rosebell Custaverde family_with_children au
9
This hotel serves well, I have no complain. Kids are happy.
Pros:

Mystays premier hotel is a nice hotel, room was big enough, though bathroom is a bit small, breakfast was good and they also have laundry services (you need coins) plus heated pool! Staff were very helpful and accommodating. A quiet location. Also they have free shuttle bus to Narita airport, AEON Mall and to Narita train station.

Cons:

If you wanted to go around the main attraction then this hotel might not be for you. It was a bit of travel (shuttle, train and taxi) going to Tokyo, Tokyo Disneyland and the tower.
But that was our mistake. Haha

2026-02-14 via Nuitee
M
MASARU couple jp
6
2026-02-13 via Nuitee
M
Manuel007 couple fr
10
Pros:

Les navettes vers le centre de Narita et l'aéroport.
Le family mart à l'interieur de l'hotel 24/7

2026-02-13 via Nuitee
Y
Yu-Jen family_with_children tw
8
性價比很高,飛至日本的第一晚很適合入住
Pros:

早餐很棒,含早餐的住宿非常划算,飯店很漂亮,接駁車服務很好。

Cons:

四人同住雙床房仍然偏小,
室內空調似乎帶點菸味,
設備較老舊

2026-02-13 via Nuitee
Y
Yi-Ting family_with_children tw
10
Pros:

地點離機場、永旺AEON、成田站都非常近,飯店也都有提供接駁車,非常方便;房間內物品設備齊全,飯店樓下還有全家超商。

Cons:

接駁車班次可以增加一些。

2026-02-13 via Nuitee
family_with_children tw
8
舒適環境讓我們可以好好休息
Pros:

親切的服務與入住
房間應有盡有
接駁車很方便

Cons:

2026-02-13 via Nuitee
F
Francisco family_with_children us
10
Pros:

Great room and breakfast buffet

2026-02-13 via Nuitee
直之 family_with_children jp
10
2026-02-13 via Nuitee
W
wenchingtainan family_with_children tw
9
2026-02-12 via Nuitee
L
Leanne extended_group au
9
Will definitely stay again
Pros:

Good size room , great breakfast excellent staff

Cons:

Nothing, all good

2026-02-12 via Nuitee
H
hideyuki couple jp
10
リラックスで快適
Pros:

とても清潔で洗面台浴槽も綺麗で照明も蛍光色で明るく良かった
防音効果が良いのも好ましかったです
朝食ビュッフェも大変満足しました

Cons:

悪い点見当たりませんでした

2026-02-12 via Nuitee