Mercure Hotel Windhoek

Hotels
•
Accor
8.2 (14 reviews)
Corner Of Auas Aviation Road, Windhoek, 9000 , Windhoek , NA
264-612968000

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
All is fine

Categories

Cleanliness
7.78
The sentiment is neutral as there are no specific details; may need improvement.
Service
8.25
Standard quality for this hotel tier.
Location
8.29
Standard quality for this hotel tier.
Room Quality
8.24
Standard quality for this hotel tier.
Amenities
8.27
Standard quality for this hotel tier.
Value for Money
8.23
Standard quality for this hotel tier.
Food and Beverage
8.28
Standard quality for this hotel tier.
Overall Experience
8.25
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:26

Property Description

Welcome to Mercure Hotel Windhoek, where comfort meets convenience in the heart of Namibia's capital!

Relax and Rejuvenate
Indulge in tranquility at our full-service spa, offering a range of massages, body treatments, and facials designed to refresh your spirit.

Modern Amenities
Stay connected with complimentary wireless internet throughout the hotel. Our fully-equipped fitness center, outdoor pool, and sauna ensure you can unwind or stay active during your stay.

Convenient Location
Just minutes from the airport and local attractions like The Grove Mall, our hotel provides easy access to everything Windhoek has to offer, making it a perfect base for both work and play.

Your escape awaits—book your stay at Mercure Hotel Windhoek today!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.2
Based on 14 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
L
Leopardin • solo_traveller • na
9
Gordon stay in Windhoek City , before or after Safari .
Pros:

Was nice and clean. Every think ok. Friendly Rezeption. 3 Restaurants .
Pols. Bar ..
A wonderful stay .

2026-05-16 • via Nuitee
N
Niki • solo_traveller • gb
7
2026-05-15 • via Nuitee
J
Judith • solo_traveller • ke
8
Awesome and peaceful
Pros:

The staff especially the ladies at the receptiin

Cons:

The bed was woow, ots quiet tje breakfast was tops!!

2026-05-11 • via Nuitee
L
Leon • solo_traveller • za
7
Good
Pros:

Location to Eros

Cons:

Price a bit high

2026-05-11 • via Nuitee
W
Willem Hanekom • couple • za
8
2026-04-29 • via Nuitee
H
Hendrina • solo_traveller • na
10
I really enjoyed my stay at the hotel
Pros:

Breakfast was excellent, keep it up and may God bless you

Cons:

Nothing

2026-04-28 • via Nuitee
O
Oskar • couple • at
8
Convenient Hotel if you use GO 2 Shuttle
Pros:

Location for Truckport

Cons:

Pool is closing at sunset

2026-04-28 • via Nuitee
P
Pierre • solo_traveller • za
9
2026-04-27 • via Nuitee
E
Edgar • couple • pt
9
Pros:

Tudo

2026-04-16 • via Nuitee
B
Bistoquet • solo_traveller • sc
8
2026-04-07 • via Nuitee
E
Edna • couple • ao
10
2026-04-02 • via Nuitee
G
Gilbert • solo_traveller • ug
6
2026-04-01 • via Nuitee
F
Fatima • couple • es
7
2026-03-31 • via Nuitee
S
Stephanie • solo_traveller • gb
8
2026-03-31 • via Nuitee
M
muyenga • couple • na
6
Good
Pros:

We Liked the breakfast the most. It had a variety to choose from and the food was well prepared.

Cons:

The bathroom had a certain smell and the toilet seat had stains that we tried wiping off but seemed permanent.

2026-03-31 • via Nuitee
B
Ba • solo_traveller • ml
7
2026-03-29 • via Nuitee
Y
YETEMA DIEUDONNE • extended_group • bf
8
le cadre était agréable et m'a permis de réaliser ma mission avec beaucoup de sérénité
Pros:

la chambre etait parfaite ainsi que le diner

Cons:

le prix de la chambre était élevé pour moi

2026-03-25 • via Nuitee
K
Kevin • extended_group • bw
10
It was an awesome experience. I will like to visit again.
Pros:

The room was excellent.

2026-03-19 • via Nuitee
K
Kai • solo_traveller • za
7
Will visit again . Great location, super staff and very good breakfast.
Pros:

Breakfast very good ! Location excellent. Staff were efficient & friendly .

Cons:

General maintenance in rooms needs attention.

2026-03-19 • via Nuitee
H
Hilke • family_with_children • na
5
2026-03-14 • via Nuitee