Albert and Victoria Hotel

Hotels
7.7 (2301 reviews)
38 The Promenade , Southport , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Cycling
Bowling
Mini golf
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable common spaces
Cons:
Cleanliness issues
Cold rooms
Limited catering options

Categories

Cleanliness
6.41
Several comments highlighted cleanliness issues like cobwebs, no cleaning during stay, and overall dissatisfaction with the room's hygiene.
Service
8.88
Positive comments about friendly hosts and helpful staff; services like extra tea/coffee readily available.
Location
8.42
Great central location with proximity to shops, but some commented on noise issues from nearby establishments.
Room Quality
6.87
Negative feedback regarding cold rooms, uncomfortable beds with bad springs, and outdated furniture.
Amenities
7.4
Basic amenities provided, but issues reported with broken items and limited in-house catering.
Value for Money
7.86
Mixed reviews; some guests felt it was decent value while others expressed that the price did not match the quality.
Food and Beverage
7.41
Breakfast was noted as good by some, but overall food options were limited.
Overall Experience
8.38
Overall enjoyment expressed by several guests, but marred by issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:44

Property Description

Charming Victorian Hotel in the Heart of Southport

Prime Location: Nestled near Southport's promenade and a short distance from the beach, the Albert & Victoria Hotel offers a vibrant surrounding with various entertainment options.

Comfortable Accommodation: Enjoy a cozy stay in uniquely decorated rooms equipped with modern amenities such as free Wi-Fi, satellite TV, and private bathrooms. Some rooms even feature kitchen facilities for added convenience.

Convenient Amenities: Benefit from complimentary parking and easy access to nearby attractions like Lord Street's shops, Pleasureland, and multiple golf clubs. With Southport Rail Station close by, exploring the area is a breeze.

Experience the best of Southport at the Albert & Victoria Hotel - Book your stay now!

Important information:

Please note that the full cost of the stay must be paid upon arrival.

Children are welcome but cannot occupy a double room by themselves.

Please note that an extra fee will apply for any arrival after 10 pm.
Prior arrangements must be made if arriving after 11 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2301 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
M
Matthew • solo_traveller • gb
1
Awful place.
Pros:

Nothing. Awful place. Didn’t stay. Booked another hotel.

Cons:

It was filthy. No reception. Did not feel secure.

2026-06-27 • via Nuitee
V
Val • solo_traveller • gb
10
Pros:

Lovely people .so near everything you need .clean lively breakfast.

Cons:

Nothing

2026-06-27 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

Excellent position with good parking. Very friendly and very good breakfast.

2026-06-26 • via Nuitee
G
Graham • solo_traveller • gb
8
2026-06-26 • via Nuitee
J
john • solo_traveller • gb
10
2026-06-26 • via Nuitee
C
Craig • extended_group • gb
7
Enjoyed it thanks
Pros:

Convenient. Parking

2026-06-25 • via Nuitee
S
Stephen • couple • gb
7
Good value hotel, comfy bed, central location
Pros:

Perfectly acceptable budget hotel in a good location. Friendly staff. Room clean, small kitchenette provided with fridge. Bed linen nice and fresh, and a comfortable bed. Surprisingly quiet, given the location. Delicious breakfast available, should you want it. Free parking is a bonus, and great, although it's not guaranteed.

Cons:

The towels were a little tired, and small. The only noise was a little internal noise, but nothing too late or excessive. You could not open the window in our room, so next time we stay I will request a room with a window that opens. The exterior and car park looked a little rundown, but this was being painted as we stayed.

2026-06-25 • via Nuitee
J
John • solo_traveller • gb
8
2026-06-25 • via Nuitee
M
Mr. O'Brien • solo_traveller • gb
8
2026-06-24 • via Nuitee
C
Charles • solo_traveller • gb
10
Pros:

Lovely people just kind

Cons:

All good

2026-06-24 • via Nuitee
J
jjjjjjane • couple • gb
7
value for money
Pros:

good

Cons:

bed

2026-06-23 • via Nuitee
K
Kayleigh • solo_traveller • gb
4
Pros:

How it was central to everything.

Cons:

Very disappointing stay. On arrival we were given a disabled room, which was not suitable for our needs. The room was dirty, with stains on the duvet and water marks on the ceiling, raising concerns about cleanliness and maintenance.
To make matters worse, there was no hot water during our stay or towels. Even basic facilities were poorly throughout – the kettle wouldn't fit properly under the hand-wash sink to fill it.
The overall condition of the room was so poor that a prison cell would have been more comfortable. Due to the number of issues, we ended up having to move to another hotel altogether.
This was one of the worst hotel experiences I've had. I would not recommend this hotel unless significant improvements are made to cleanliness, maintenance, and guest facilities.

2026-06-22 • via Nuitee
M
Mark • solo_traveller • gb
10
Albert and. Victoria stay
Pros:

We have stayed there before a few years back and appreciate the parking and facilities in the rooms. It is in an excellent location to the promenade and the town centre.

Cons:

We wished to stay longer but alas could not

2026-06-22 • via Nuitee
C
Craggy • couple • gb
9
Had great time
2026-06-22 • via Nuitee
R
Ricky Marc • solo_traveller • gb
9
gave me everything i needed
Pros:

it was a large room with a comfy bed it had a fridge and cooking facilities

Cons:

nothing it was a decent room for the price

2026-06-21 • via Nuitee
A
Arthur • solo_traveller • gb
8
Pros:

Hotel is in a great location on the promenade, a short walk from the shops and attractions. The rail station is only a short walk away and also for local busses.

2026-06-20 • via Nuitee
T
Tessa • solo_traveller • gb
3
Ok to tolerate for maybe a weekend out on the lash, nothing else. The room made me feel dirty.
Pros:

I stayed for 12 nights while I attended a course during which the bed wasn't changed, room wasn't cleaned nor did I receive any clean towels. I also had to buy loo roll. I didn’t spend much time in the room as the TV did not work almost every channel was pixelated and you could only turn it on and off via the TV as the remote did not work. The room had a microwave but no fridge. The hotel is drab and in dia need of a full refurbishment that’s probably why it’s so cheap. I wish I had paid a bit extra though and stayed somewhere else. Never the less it served its purpose.

Cons:

Get rid of the dreaded wood chip wallpaper, update windows and doors refresh carpets,beds and curtains to bring the rooms up to current standards, make sure your maids are checking in with people if the need their rooms cleaning or fresh towels, replenish loo roll etc,to me that’s basic stuff.

2026-06-19 • via Nuitee
S
Shilpa • solo_traveller • gb
9
2026-06-19 • via Nuitee
L
Lynne • solo_traveller • gb
8
Superb location and reasonable price
Pros:

Superb location and view overlooking the promenade. Spacious family rooms with adjoining large shower room and enclosed kitchenette. Comfy, clean beds. Free parking on site was a real bonus too.

Cons:

Reception area, outside paintwork and shared entrance areas could do with some TLC but overall an enjoyable stay at a reasonable price. Would stay again.

2026-06-18 • via Nuitee
A
Anthony • solo_traveller • gb
3
Pros:

The staff were lovely and the breakfast was wonderful

Cons:

Room 8 was a complete letdown. When sitting on the loo, your knees touched the opposite wall. My partner had a bit of trouble when he needed to go as he is tall. The mattress was old and uncomfortable, with no wardrobe. There was a huge self-contained kitchen in the room, which is not necessary 🤔

2026-06-17 • via Nuitee