Albert & Victoria Hotel

Hotels
7.7 (2139 reviews)
38 The Promenade , Southport , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Karaoke
Non-smoking throughout
Cashless payment available
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Covered parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable common spaces
Cons:
Cleanliness issues
Cold rooms
Limited catering options

Categories

Cleanliness
6.41
Several comments highlighted cleanliness issues like cobwebs, no cleaning during stay, and overall dissatisfaction with the room's hygiene.
Service
8.88
Positive comments about friendly hosts and helpful staff; services like extra tea/coffee readily available.
Location
8.42
Great central location with proximity to shops, but some commented on noise issues from nearby establishments.
Room Quality
6.87
Negative feedback regarding cold rooms, uncomfortable beds with bad springs, and outdated furniture.
Amenities
7.4
Basic amenities provided, but issues reported with broken items and limited in-house catering.
Value for Money
7.86
Mixed reviews; some guests felt it was decent value while others expressed that the price did not match the quality.
Food and Beverage
7.41
Breakfast was noted as good by some, but overall food options were limited.
Overall Experience
8.38
Overall enjoyment expressed by several guests, but marred by issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:44

Property Description

Charming Victorian Hotel in the Heart of Southport

Prime Location: Nestled near Southport's promenade and a short distance from the beach, the Albert & Victoria Hotel offers a vibrant surrounding with various entertainment options.

Comfortable Accommodation: Enjoy a cozy stay in uniquely decorated rooms equipped with modern amenities such as free Wi-Fi, satellite TV, and private bathrooms. Some rooms even feature kitchen facilities for added convenience.

Convenient Amenities: Benefit from complimentary parking and easy access to nearby attractions like Lord Street's shops, Pleasureland, and multiple golf clubs. With Southport Rail Station close by, exploring the area is a breeze.

Experience the best of Southport at the Albert & Victoria Hotel - Book your stay now!

Important information:

Please note that the full cost of the stay must be paid upon arrival.

Children are welcome but cannot occupy a double room by themselves.

Please note that an extra fee will apply for any arrival after 10 pm.
Prior arrangements must be made if arriving after 11 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2139 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
L
Lynn • couple • gb
10
Pros:

The breakfast was absolutely delicious the staff are so lovely

2026-03-07 • via Nuitee
M
Myra • couple • gb
7
Great location
Pros:

Self catering with cute kitchenette. Off street parking

Cons:

Entrance to building is a bit shabby.

2026-03-04 • via Nuitee
L
Lindsay • couple • gb
7
2026-03-03 • via Nuitee
N
Nathalie • solo_traveller • be
7
2026-03-03 • via Nuitee
P
poole • solo_traveller • gb
10
2026-03-01 • via Nuitee
K
Kirsty • solo_traveller • gb
1
I left, I didn't even stay the night. Never again.....
Pros:

Free parking and location.

Cons:

Shower didn't work.
Mould all over the ceilings.
Bad smell
Dingy lighting
Carpet was sticky
Everything was tired and worn

2026-03-01 • via Nuitee
C
Christopher • solo_traveller • gb
4
I would stay again
Pros:

Location

Cons:

Bathroom was very small.

2026-03-01 • via Nuitee
N
Natalie • couple • gb
7
2026-02-28 • via Nuitee
G
Gary • solo_traveller • gb
7
2026-02-26 • via Nuitee
L
Lizidee • couple • gb
8
Returning guest.
Pros:

Lovely big clean bed. Plenty of hot water. Cute little kitchen unit.

Cons:

Car parking tight. Enough spaces but can be difficult to manoeuvre when a few cars parked.

2026-02-25 • via Nuitee
V
Victoria • solo_traveller • gb
4
Rather loud
Pros:

Location was lovely and the staff were helpful and polite whenever I saw them.

Cons:

The room was much smaller than anticipated, especially the bathroom which you could barely stand in to brush your teeth. Very old creaky beds in all rooms so you were surrounded by *ahem* rhythmic squeaking regularly. And very thin walls meaning the shouts and arguments from other rooms were very loud. Just not quite the relaxing break I'd hoped for.

2026-02-22 • via Nuitee
J
JOHN • couple • gb
5
Very budget hotel
Pros:

Location

Cons:

Uncomfortable bed , bedding and towels were clean but rest of the place was a bit grubby

2026-02-15 • via Nuitee
Y
yitschok • couple • gb
7
2026-02-14 • via Nuitee
M
Malek • couple • gb
10
Pros:

Everything 10 by 10

Cons:

Everything its good do I give rate for this hotel 10 by 10

2026-02-12 • via Nuitee
C
Chrissy • couple • gb
3
Wouldn't stay again
Pros:

nothing

Cons:

Could not access car park to start with, wasn't very welcoming, had cobwebs in the bedroom, breakfast area looked untidy

2026-02-12 • via Nuitee
L
Lizidee • couple • gb
8
Pros:

Lovely big bed with crisp bedding. Very hot water. Cute kitchen facility.

Cons:

Parking very tight.

2026-02-11 • via Nuitee
S
Scythian • solo_traveller • gb
7
Room was very warm. Clean bedding. Bathroom needs a good scrub. There are cleaning products to get rid of black gunge!!
Pros:

Could park

Cons:

Very tired everywhere - decor, carpets, paintwork etc

2026-02-11 • via Nuitee
H
Harrison • couple • gb
1
Cons:

No radiator in bathroom.
No toiletries.
Got cold in bedroom
Only decaf.
No view at all.
Felt like a dungeon.
No parking

2026-02-09 • via Nuitee
V
Verrall • solo_traveller • gb
8
Pros:

Warm comfortable and good location and very friendly staff

2026-01-31 • via Nuitee
D
David • couple • gb
8
Pros:

Friendly staff good value for money

2026-01-31 • via Nuitee