Albert and Victoria Hotel

Hotels
7.7 (2150 reviews)
38 The Promenade , Southport , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Karaoke
Non-smoking throughout
Cashless payment available
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Covered parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable common spaces
Cons:
Cleanliness issues
Cold rooms
Limited catering options

Categories

Cleanliness
6.41
Several comments highlighted cleanliness issues like cobwebs, no cleaning during stay, and overall dissatisfaction with the room's hygiene.
Service
8.88
Positive comments about friendly hosts and helpful staff; services like extra tea/coffee readily available.
Location
8.42
Great central location with proximity to shops, but some commented on noise issues from nearby establishments.
Room Quality
6.87
Negative feedback regarding cold rooms, uncomfortable beds with bad springs, and outdated furniture.
Amenities
7.4
Basic amenities provided, but issues reported with broken items and limited in-house catering.
Value for Money
7.86
Mixed reviews; some guests felt it was decent value while others expressed that the price did not match the quality.
Food and Beverage
7.41
Breakfast was noted as good by some, but overall food options were limited.
Overall Experience
8.38
Overall enjoyment expressed by several guests, but marred by issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:44

Property Description

Charming Victorian Hotel in the Heart of Southport

Prime Location: Nestled near Southport's promenade and a short distance from the beach, the Albert & Victoria Hotel offers a vibrant surrounding with various entertainment options.

Comfortable Accommodation: Enjoy a cozy stay in uniquely decorated rooms equipped with modern amenities such as free Wi-Fi, satellite TV, and private bathrooms. Some rooms even feature kitchen facilities for added convenience.

Convenient Amenities: Benefit from complimentary parking and easy access to nearby attractions like Lord Street's shops, Pleasureland, and multiple golf clubs. With Southport Rail Station close by, exploring the area is a breeze.

Experience the best of Southport at the Albert & Victoria Hotel - Book your stay now!

Important information:

Please note that the full cost of the stay must be paid upon arrival.

Children are welcome but cannot occupy a double room by themselves.

Please note that an extra fee will apply for any arrival after 10 pm.
Prior arrangements must be made if arriving after 11 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2150 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
M
Mark couple gb
9
Excellent, would stay again
Pros:

Good location and parking

2026-03-27 via Nuitee
B
Billington couple gb
8
Pros:

Absolutely great value for what we paid I will book again location great 👍

Cons:

The bathroom was small and compact

2026-03-27 via Nuitee
R
Reed couple gb
1
would not go again
Pros:

Location. Close to attractions cafes restaurants buses / trains

Cons:

Room cold and draughty.windows streaming with condensationon in the morning,furniture dated ,repaired with gaffa tape no support from cushions. Bathroom tiny shower cubicle mold all over tiles restricted access due to shower door opening onto sink, ( lager person would have difficulty getting in) no facilities in shower cubicle to put shampoo etc, mold in corner . Plus) side appears to have had new carpet, bed , curtains ( that required more hooks and fitting properly

2026-03-26 via Nuitee
J
J&KL couple gb
8
Pros:

Large size of room
Friendly staff
Free parking
Brilliant location

Cons:

Nothing, for the price this is a lovely little hotel.

2026-03-24 via Nuitee
M
Myra couple gb
9
Great place to stay
Pros:

Particularly liked self catering aspect. In a serviced room, a kitchenette allowed a mix of hotel service & self catering. Together with free on site parking, helpful staff and great location made this an ideal retreat at the end of a busy day.

Cons:

Initial impression of a jaded old building but the saying " don't judge a book by its cover" applies here. Better service here than at an old 'big name' hotel where we spent a few nighrs .

2026-03-23 via Nuitee
S
Slybeat solo_traveller gb
8
Very clean
Pros:

Clean

Cons:

Finding the propert first time

2026-03-23 via Nuitee
S
Stephen couple gb
8
Staff was very friendly location was great and the room was spotless
Pros:

Location was spot on

2026-03-22 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Brilliant location, excellent staff, lovely breakfast and very good value.

Cons:

Parking is limited but on road isn't too expensive

2026-03-22 via Nuitee
G
Gary solo_traveller gb
8
2026-03-21 via Nuitee
S
Steven couple gb
10
2026-03-21 via Nuitee
R
Robert couple gb
6
Three night stay
Pros:

Good value budget hotel in a great location

Cons:

Requested a ground floor room but was given a first floor room with stairs that were a problem for my disabled partner

2026-03-21 via Nuitee
A
Angela solo_traveller gb
10
Comfortable accommodation with a great location
Pros:

It was in a very good location. Central to everything. The gentleman who was at the reception desk was very friendly and showed me to my room.

Cons:

There was nothing to dislike

2026-03-20 via Nuitee
N
Ntemis couple gb
8
Pros:

We generally like visiting Southport
The location of the hotel is good

Cons:

Was bit cold in the room
We could not connect to WiFi but not sure if that was included in the cost

2026-03-16 via Nuitee
M
Malek couple gb
10
Pros:

Everything is 10 by 10

Cons:

.

2026-03-16 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Nice catering facilities

Cons:

I could not open the window

2026-03-15 via Nuitee
M
Mark solo_traveller gb
9
Pros:

Good value for Money

2026-03-14 via Nuitee
J
Joanne couple gb
7
It was ok the bed was low but comfy bed
Pros:

Bed was comfy and we had a fridge and kettle

Cons:

The man on the dress was a bit grumpy there was no soap for the shower

2026-03-12 via Nuitee
A
Alistair solo_traveller gb
7
Pros:

It's a very tired hotel that requires significant restoration. Being listed as grade 2 and I think new owners Rimmer Hotels have a big task. The picture of the front bears no actual resemblance to the actual building. The outside appearance is tired and requires maintenance both the the car park and to the facade of the outer building. I was in Room 8, the windows were rotten one could put their finger into the bare wood surround of the window and your finger without pressure sinks into the wood. Even with a grade two building new windows frames and double glazing can be fitted.
The room itself was clean and presentable containing a large cupboard with a key safe, microwave, and at some point a fridge would have been in situ.For the price I paid it was cheap and I only needed somewhere to sleep. The TV did cease to operate which I reported on the day of leaving.
Overall it is what it is a provision of cheap clean accommodation

Cons:

Clean

2026-03-11 via Nuitee
R
richard couple gb
9
2026-03-08 via Nuitee
L
Lynn couple gb
10
Pros:

The breakfast was absolutely delicious the staff are so lovely

2026-03-07 via Nuitee