Albert and Victoria Hotel

Hotels
7.7 (2273 reviews)
38 The Promenade , Southport , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Karaoke
Non-smoking throughout
Cashless payment available
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable common spaces
Cons:
Cleanliness issues
Cold rooms
Limited catering options

Categories

Cleanliness
6.41
Several comments highlighted cleanliness issues like cobwebs, no cleaning during stay, and overall dissatisfaction with the room's hygiene.
Service
8.88
Positive comments about friendly hosts and helpful staff; services like extra tea/coffee readily available.
Location
8.42
Great central location with proximity to shops, but some commented on noise issues from nearby establishments.
Room Quality
6.87
Negative feedback regarding cold rooms, uncomfortable beds with bad springs, and outdated furniture.
Amenities
7.4
Basic amenities provided, but issues reported with broken items and limited in-house catering.
Value for Money
7.86
Mixed reviews; some guests felt it was decent value while others expressed that the price did not match the quality.
Food and Beverage
7.41
Breakfast was noted as good by some, but overall food options were limited.
Overall Experience
8.38
Overall enjoyment expressed by several guests, but marred by issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:44

Property Description

Charming Victorian Hotel in the Heart of Southport

Prime Location: Nestled near Southport's promenade and a short distance from the beach, the Albert & Victoria Hotel offers a vibrant surrounding with various entertainment options.

Comfortable Accommodation: Enjoy a cozy stay in uniquely decorated rooms equipped with modern amenities such as free Wi-Fi, satellite TV, and private bathrooms. Some rooms even feature kitchen facilities for added convenience.

Convenient Amenities: Benefit from complimentary parking and easy access to nearby attractions like Lord Street's shops, Pleasureland, and multiple golf clubs. With Southport Rail Station close by, exploring the area is a breeze.

Experience the best of Southport at the Albert & Victoria Hotel - Book your stay now!

Important information:

Please note that the full cost of the stay must be paid upon arrival.

Children are welcome but cannot occupy a double room by themselves.

Please note that an extra fee will apply for any arrival after 10 pm.
Prior arrangements must be made if arriving after 11 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2273 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
G
Guilherme • solo_traveller • gb
9
2026-06-06 • via Nuitee
W
Wilson • solo_traveller • gb
10
Pros:

Everything apart from not haveing a fridge in the room like over rooms have

Cons:

The guy that greated us was un friendly didnt even tell us u have got to book a day in advance for ur breakfast

2026-06-06 • via Nuitee
S
Stephen • solo_traveller • gb
8
Great value hotel, clean & vg location
Pros:

Great location right on the Prom, free parking, friendly and helpful staff. Nice spacious room with a comfortable bed. Clean. Very good breakfast - will be staying here again.

Cons:

A little bit of internal noise in the evening and at night, but not really a problem. Very quiet in the morning.

2026-06-06 • via Nuitee
M
Michelle • couple • gb
10
Excellent loved the hotel
Pros:

Excellent location love everything

2026-06-04 • via Nuitee
P
Pamela Klein-Beckett • solo_traveller • nl
8
Great value comfortable stay
Pros:

Good price, location close to the pier, friendly staff and good breakfast.

Cons:

Windows on the ground floor room do not open making the room a little hot and stuffy in warm weather.

2026-06-04 • via Nuitee
L
Laura • couple • gb
9
Pros:

Good breakfast

Cons:

Need to display times breakfast is served

2026-06-03 • via Nuitee
H
Helen • family_with_children • gb
8
Fab - will stay again. Far better than the bigger chain hotels
Pros:

Clean, tidy, more room than we expected. Location was perfect for us and exactly where we wanted to be. Breakfast available to pay separately, only had 1 time as we self catered but very nice. Hot and freshly cooked. Staff friendly. Was really hot when we were there so fans were located and provided for us

Cons:

Beds were a little soft for our preferences but still got a good nights sleep

2026-06-02 • via Nuitee
S
simpson • couple • gb
5
Good size room
Pros:

Wasn't offered breakfast when entered dining room was told could not sit down as COOKED breakfast was to order was not offered cereal or toast or coffee felt embarrassed

Cons:

Larger tv it was computer screen size not suitable for size of the room, sink in washroom not suitable there was a rusty metal bar over the top of sink could not wash face and difficult to clean and rinse mouth also had lovely kitchenette but nothing to cook with no pots pans bowls spoons provided??

2026-06-02 • via Nuitee
C
Corbett • solo_traveller • gb
6
2026-06-02 • via Nuitee
L
Leslie • solo_traveller • gb
10
2026-06-02 • via Nuitee
B
Brown • solo_traveller • gb
6
2026-06-01 • via Nuitee
D
david • couple • gb
9
Very Enjoyable.
Pros:

Comfortable bed
Very good breakfast
Friendliness of the Staff.

Cons:

All OK

2026-06-01 • via Nuitee
R
Ronald • solo_traveller • gb
5
2026-06-01 • via Nuitee
J
John • couple • gb
9
Comfortable room in a prime location.
Pros:

We had a ground floor room with the entrance to the pier 50m away. Lots going on to see out of the window whenever we were in the property - which was basically for sleeping anyway. The bed was big and comfortable and the room was surprisingly quiet for its location. When the attractions closed the noise levels disappeared. Small but serviceable bathroom and shower. Good wifi.

Cons:

Nothing worth mentioning.

2026-06-01 • via Nuitee
B
Brown • solo_traveller • gb
1
Cons:

Owners were rude and lacked compassion and professionalism

2026-05-31 • via Nuitee
B
Brown • solo_traveller • gb
1
Cons:

The staff/owner was rude on arrival and didn't listen to anything that was said or cared. Showed no compassion or professionalism

2026-05-31 • via Nuitee
P
Patricia • couple • gb
9
2026-05-30 • via Nuitee
D
Dawn • solo_traveller • gb
10
2026-05-30 • via Nuitee
D
Dave • solo_traveller • gb
10
Pros:

Great location, Free parking, fantastic staff, lovely clean rooms and a great breakfast..

Cons:

Nothing.

2026-05-30 • via Nuitee
F
Fevzi Can • solo_traveller • gb
10
2026-05-29 • via Nuitee