Albert and Victoria Hotel

Hotels
7.7 (2231 reviews)
38 The Promenade , Southport , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Karaoke
Non-smoking throughout
Cashless payment available
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable common spaces
Cons:
Cleanliness issues
Cold rooms
Limited catering options

Categories

Cleanliness
6.41
Several comments highlighted cleanliness issues like cobwebs, no cleaning during stay, and overall dissatisfaction with the room's hygiene.
Service
8.88
Positive comments about friendly hosts and helpful staff; services like extra tea/coffee readily available.
Location
8.42
Great central location with proximity to shops, but some commented on noise issues from nearby establishments.
Room Quality
6.87
Negative feedback regarding cold rooms, uncomfortable beds with bad springs, and outdated furniture.
Amenities
7.4
Basic amenities provided, but issues reported with broken items and limited in-house catering.
Value for Money
7.86
Mixed reviews; some guests felt it was decent value while others expressed that the price did not match the quality.
Food and Beverage
7.41
Breakfast was noted as good by some, but overall food options were limited.
Overall Experience
8.38
Overall enjoyment expressed by several guests, but marred by issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:44

Property Description

Charming Victorian Hotel in the Heart of Southport

Prime Location: Nestled near Southport's promenade and a short distance from the beach, the Albert & Victoria Hotel offers a vibrant surrounding with various entertainment options.

Comfortable Accommodation: Enjoy a cozy stay in uniquely decorated rooms equipped with modern amenities such as free Wi-Fi, satellite TV, and private bathrooms. Some rooms even feature kitchen facilities for added convenience.

Convenient Amenities: Benefit from complimentary parking and easy access to nearby attractions like Lord Street's shops, Pleasureland, and multiple golf clubs. With Southport Rail Station close by, exploring the area is a breeze.

Experience the best of Southport at the Albert & Victoria Hotel - Book your stay now!

Important information:

Please note that the full cost of the stay must be paid upon arrival.

Children are welcome but cannot occupy a double room by themselves.

Please note that an extra fee will apply for any arrival after 10 pm.
Prior arrangements must be made if arriving after 11 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2231 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
A
Ann solo_traveller gb
8
2026-05-16 via Nuitee
R
richarddoncaster solo_traveller gb
6
Cons:

Had to check in via phone.Never saw any staff until checkout

2026-05-12 via Nuitee
S
Sarah solo_traveller gb
6
2026-05-11 via Nuitee
A
Andrew couple gb
8
Just what I needed.
Pros:

Convenient for town.
Free parking

2026-05-11 via Nuitee
S
Steve solo_traveller gb
5
2026-05-10 via Nuitee
M
Malek solo_traveller gb
10
Pros:

I like everything is good 10 by 10 even the staff they are friendly

Cons:

Everything i like in the hotel it's comfortable
I rate this hotel 10 by 10

2026-05-09 via Nuitee
A
Andrew extended_group gb
9
2026-05-05 via Nuitee
M
Malcolm solo_traveller gb
8
Happy 2 days
Pros:

Location spot on, free parking easy access to Lord St, quiet, updated room.

Cons:

Can't think of anything was very happy.

2026-05-05 via Nuitee
S
Stuart couple gb
8
2026-05-04 via Nuitee
M
Mark couple gb
7
2026-05-04 via Nuitee
M
Mark couple gb
8
5th time staying always good
Pros:

Room are good vwell equipped kitchenette’s a real bonus beds comfy and staff really helpful no dramas and a very good spot

Cons:

Nothing

2026-05-04 via Nuitee
M
mark solo_traveller gb
7
2026-05-04 via Nuitee
M
Mark solo_traveller nl
8
2026-05-04 via Nuitee
I
Ian solo_traveller gb
8
2026-05-04 via Nuitee
M
mooney solo_traveller gb
4
2026-05-03 via Nuitee
L
Lynn couple gb
10
Highly recommend
Pros:

Perfect couple of days,breakfast is beautiful staff are brilliant

Cons:

Nothing just perfect location

2026-05-02 via Nuitee
W
Wilson solo_traveller gb
10
Are new holiday hotel
Pros:

Great location friendly staff and value for ur money and quite comphy beds and had perfect sleep would deffo reccommend this hotel

Cons:

They is nothing to dislike about this place

2026-05-02 via Nuitee
J
John couple gb
8
Very enjoyable 👍
Pros:

Location and price

Cons:

Nothing really

2026-05-02 via Nuitee
E
Ella couple gb
8
2026-05-01 via Nuitee
D
Dean solo_traveller gb
10
2026-04-30 via Nuitee