Albert and Victoria Hotel

Hotels
7.7 (2338 reviews)
38 The Promenade , Southport , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Cycling
Bowling
Mini golf
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable common spaces
Cons:
Cleanliness issues
Cold rooms
Limited catering options

Categories

Cleanliness
6.41
Several comments highlighted cleanliness issues like cobwebs, no cleaning during stay, and overall dissatisfaction with the room's hygiene.
Service
8.88
Positive comments about friendly hosts and helpful staff; services like extra tea/coffee readily available.
Location
8.42
Great central location with proximity to shops, but some commented on noise issues from nearby establishments.
Room Quality
6.87
Negative feedback regarding cold rooms, uncomfortable beds with bad springs, and outdated furniture.
Amenities
7.4
Basic amenities provided, but issues reported with broken items and limited in-house catering.
Value for Money
7.86
Mixed reviews; some guests felt it was decent value while others expressed that the price did not match the quality.
Food and Beverage
7.41
Breakfast was noted as good by some, but overall food options were limited.
Overall Experience
8.38
Overall enjoyment expressed by several guests, but marred by issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:44

Property Description

Charming Victorian Hotel in the Heart of Southport

Prime Location: Nestled near Southport's promenade and a short distance from the beach, the Albert & Victoria Hotel offers a vibrant surrounding with various entertainment options.

Comfortable Accommodation: Enjoy a cozy stay in uniquely decorated rooms equipped with modern amenities such as free Wi-Fi, satellite TV, and private bathrooms. Some rooms even feature kitchen facilities for added convenience.

Convenient Amenities: Benefit from complimentary parking and easy access to nearby attractions like Lord Street's shops, Pleasureland, and multiple golf clubs. With Southport Rail Station close by, exploring the area is a breeze.

Experience the best of Southport at the Albert & Victoria Hotel - Book your stay now!

Important information:

Please note that the full cost of the stay must be paid upon arrival.

Children are welcome but cannot occupy a double room by themselves.

Please note that an extra fee will apply for any arrival after 10 pm.
Prior arrangements must be made if arriving after 11 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2338 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
S
Simon • solo_traveller • gb
2
2026-07-17 • via Nuitee
M
Middleton • solo_traveller • gb
2
Pros:

Location

Cons:

Smelly shower room, room boiling hot w sun streaming in, no fan.

2026-07-16 • via Nuitee
S
sheri • couple • gb
4
Mediocre but clean
Pros:

Excellent location, close to all amenities and station

Cons:

The person who checked us in was not very welcoming. The place is dated and in need of attention.

2026-07-16 • via Nuitee
M
Margaret • solo_traveller • gb
4
Not good
Pros:

It was good location in southport

Cons:

Car park to small,!
Not very clean
Pulled the sheet back and the cover sheet had blood on it,
Which the cleaner must of notice when putting the sheet on bed 🛌 layed on top of the duvet untill complained in morning when they changed it 😳, also decor needed a lack of paint, NO wardrobe,
First and last will be staying there

2026-07-16 • via Nuitee
R
Robin • solo_traveller • gb
1
Absolute rip off at £150 a night!
Pros:

Location to sea front & station

Cons:

It wasn’t clean. Room wasn’t cleaned/bed changed/towels changed once in 4 nights

2026-07-15 • via Nuitee
N
Noel • solo_traveller • gb
2
Pros:

Location

Cons:

Room was really small. It was very noisy with slamming doors and I had a boiler in my room the was really noisy going off all night waking me up

2026-07-14 • via Nuitee
D
David • solo_traveller • gb
8
2026-07-13 • via Nuitee
K
Kristina • couple • gb
3
Clean, otherwise very tired and poor facilities.
Pros:

Location

Cons:

Parking was very tight. The room was tiny, the bed appalling, it collapsed in the middle when laid on. Should not be classed as a double, too short and basically in very bad order. The shower room was dingy, well quite frankly dreadful. The owners are obviously focussed on quantity not quality. Staff however were lovely. We were booked in for two nights but left after the first night.

2026-07-12 • via Nuitee
A
Arron • couple • gb
8
Pros:

Good location

Cons:

Parking

2026-07-12 • via Nuitee
J
Jill • solo_traveller • gb
10
2026-07-12 • via Nuitee
T
Terry • couple • gb
8
Great location
Pros:

Callie and David great hosts

Cons:

Lovely breakfast and great position on the promenade

2026-07-12 • via Nuitee
J
Jean • couple • gb
8
Value for money
Pros:

Central
Good value for money

Cons:

A little tired re decor

2026-07-12 • via Nuitee
S
Scott • solo_traveller • gb
8
Pros:

Having stayed in this hotel before, we were pleased to be able to book a room at short notice. We loved having the kitchenette in the room, which allows us to cook breakfast and eat in instead of going out for meals. The location is great, being close to the shops and promenade. This room we booked had a four-poster bed and was very comfy. There was constant hot water for the shower and washing facilities. There is only basic kitchen equipment, so make sure to take saucepans/frying pans and utensils as we found out on our previous visit.

Cons:

The toilet didn't flush properly, so sometimes, we had to try three times and hold the handle down until the water ran through. Disappointed that the room we had wasn't a front facing one like our previous visit but suppose that can't be helped for every room.

2026-07-12 • via Nuitee
J
Joseph • couple • gb
3
Not impressed, will not recommend or return.
Pros:

No breakfast

Cons:

Stained bed sheets, water stains to bay window ceiling, mould on sealant around shower.

2026-07-11 • via Nuitee
W
Woodward • family_with_children • gb
10
Lovely stay nice clean room
Pros:

First time coming here and was lovely great location and the receptionist was nice man showed us where to go for room and if we needed anything just go to him

Cons:

Nothing

2026-07-11 • via Nuitee
M
Mayar • couple • gb
10
Pros:

Hi we where with you 2 week ago and loved it you where kind help if we needed it would love to come back next Friday till Monday being in

Cons:

I did not ike the frew from our room ovey comfort bed but could we have a front fiew please

2026-07-10 • via Nuitee
D
denise • solo_traveller • gb
8
2026-07-10 • via Nuitee
S
Stephen • couple • al
5
2026-07-09 • via Nuitee
M
Michael • solo_traveller • gb
8
Not bad
Pros:

Quiet

Cons:

No microwave

2026-07-09 • via Nuitee
S
Steven • couple • gb
8
Pros:

Location and parking included

Cons:

No hairdryer in room

2026-07-07 • via Nuitee