Albert and Victoria Hotel

Hotels
7.7 (2150 reviews)
38 The Promenade , Southport , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Karaoke
Non-smoking throughout
Cashless payment available
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Covered parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable common spaces
Cons:
Cleanliness issues
Cold rooms
Limited catering options

Categories

Cleanliness
6.41
Several comments highlighted cleanliness issues like cobwebs, no cleaning during stay, and overall dissatisfaction with the room's hygiene.
Service
8.88
Positive comments about friendly hosts and helpful staff; services like extra tea/coffee readily available.
Location
8.42
Great central location with proximity to shops, but some commented on noise issues from nearby establishments.
Room Quality
6.87
Negative feedback regarding cold rooms, uncomfortable beds with bad springs, and outdated furniture.
Amenities
7.4
Basic amenities provided, but issues reported with broken items and limited in-house catering.
Value for Money
7.86
Mixed reviews; some guests felt it was decent value while others expressed that the price did not match the quality.
Food and Beverage
7.41
Breakfast was noted as good by some, but overall food options were limited.
Overall Experience
8.38
Overall enjoyment expressed by several guests, but marred by issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:44

Property Description

Charming Victorian Hotel in the Heart of Southport

Prime Location: Nestled near Southport's promenade and a short distance from the beach, the Albert & Victoria Hotel offers a vibrant surrounding with various entertainment options.

Comfortable Accommodation: Enjoy a cozy stay in uniquely decorated rooms equipped with modern amenities such as free Wi-Fi, satellite TV, and private bathrooms. Some rooms even feature kitchen facilities for added convenience.

Convenient Amenities: Benefit from complimentary parking and easy access to nearby attractions like Lord Street's shops, Pleasureland, and multiple golf clubs. With Southport Rail Station close by, exploring the area is a breeze.

Experience the best of Southport at the Albert & Victoria Hotel - Book your stay now!

Important information:

Please note that the full cost of the stay must be paid upon arrival.

Children are welcome but cannot occupy a double room by themselves.

Please note that an extra fee will apply for any arrival after 10 pm.
Prior arrangements must be made if arriving after 11 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2150 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
S
shelly solo_traveller gb
10
Pros:

Lovely hotel family room was great very clean and tidy great location and lovely views from the bay window

2026-04-18 via Nuitee
T
thomas solo_traveller gb
6
2026-04-18 via Nuitee
N
Natalie solo_traveller gb
9
2026-04-15 via Nuitee
L
Les solo_traveller gb
10
Pros:

Rooms was excellent

Cons:

Free parking

2026-04-15 via Nuitee
G
gary solo_traveller gb
5
2026-04-14 via Nuitee
J
Jonathan couple gb
10
Lovely friendly staff and I’ve already booked my next stay here.
Pros:

Great location

2026-04-14 via Nuitee
G
Gary solo_traveller gb
7
2026-04-13 via Nuitee
R
Robertson solo_traveller gb
5
Overall the stay was as expected, staff very friendly and bed was clean, tv and kettle worked. I would stay here again,
Pros:

Good location

Cons:

Single bed was uncomfortable and walls are quite thin, could hear people in other rooms and snoring kept me awake! 🤣

2026-04-13 via Nuitee
W
Wildette solo_traveller gb
9
Southport
Pros:

Great location, loved the kitchenette. Clean . good size tv.

Cons:

Could have done with a pan,utensils and side plates.pointless having a hob without things to use.

2026-04-12 via Nuitee
S
Sean solo_traveller gb
10
2026-04-12 via Nuitee
J
Jane solo_traveller gb
6
Pros:

Great location on the promenade. Having read the previous reviews, I was prepared for the run down look of the outside. It was a reasonable price and the rooms were clean. There was also parking available at no additional cost.

Cons:

Tired exterior and interior decoration. Needs a lot of tlc.

2026-04-12 via Nuitee
T
Thomas extended_group gb
10
2026-04-11 via Nuitee
D
David couple gb
1
Horrendous.
Pros:

Location would be ideal if property was massively improved.

Cons:

Very rundown, dirty (mould, damp, heavily spiked mattress), cold room.

2026-04-09 via Nuitee
L
Leslie solo_traveller gb
7
2026-04-09 via Nuitee
L
Lorraine family_with_children gb
10
Lovely stay , ideal location
Pros:

Fabulous location
Room clean

Cons:

The outside looked slightly worn and grim

2026-04-09 via Nuitee
P
Paul couple gb
9
2026-04-09 via Nuitee
P
poole solo_traveller gb
10
2026-04-08 via Nuitee
M
Moran couple gb
6
2026-04-07 via Nuitee
R
Robinson extended_group gb
10
2026-04-07 via Nuitee
G
Geoffrey solo_traveller gb
8
Pros:

Less than ten minutes from railway station. Very good value compared to Liverpool centre

2026-04-06 via Nuitee