The Westin Salgados Beach Resort, Algarve

Hotels
Westin
8.8 (21 reviews)
Herdade dos Salgados, Rua Boca da Alagoa, Guia, Albufeira, Algarve, 8200 424 , Albufeira , PT

Pets allowed

Facilities

Fitness facilities
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent customer service
Beautiful location
Multiple pool areas
Cons:
Inconsistent housekeeping
Slow restaurant service
Some amenities lacking in rooms

Categories

Cleanliness
8.56
Some reviews highlighted inconsistent house cleaning and hygiene issues with the pools.
Service
9.13
Customer service was frequently praised as excellent and the staff were friendly.
Location
9.07
Beautiful location near the beach with peaceful surroundings.
Room Quality
8.62
Rooms were spacious but described as spartan with some missing amenities.
Amenities
8.85
Multiple pools and dining options available, but some reviewers noted areas for improvement.
Value for Money
8.71
Mixed feelings about worthiness given the service issues, but overall experience was positive.
Food and Beverage
8.36
Food quality was good but service at restaurants was noted as slow.
Overall Experience
9.13
Overall, guests had a wonderful time and expressed intention to return soon.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:38

Property Description

Luxurious Relaxation
Indulge in massages, body treatments, and facials, along with 9 outdoor swimming pools and a fitness center for recreational activities.

Delicious Dining Options
Enjoy meals at restaurante bossa nova or opt for 24-hour room service. Unwind with a drink at the bar/lounge or poolside bar for a relaxing evening.

Convenient Amenities
Benefit from complimentary Wi-Fi, babysitting services, dry cleaning, and a 24-hour front desk. Guests can also utilize the roundtrip airport shuttle and self-parking.

To book your stay at NAU Salgados Dunas Suite and experience beachfront luxury, visit us now!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

8.8
Based on 21 reviews
Cleanliness: 8.56
Service: 9.13
Location: 9.07
Room Quality: 8.62
Amenities: 8.85
Value for Money: 8.71
Food and Beverage: 8.36
Overall Experience: 9.13
A
Adam family_with_children
10
Pros:

Usually when a new resort opens there are gaps in their processes. This was absolutely the exception. The management, lounge and bar staff, and the house keeping crews had everything dialled in flawlessly.
Grazie millé to the front of house and Abrigado to the entire team! Well done. Planning our return. Asap.

2025-10-05 via Nuitee
R
Raul
10
Pros:

Just as you would expect from a 5 star top-notch Marriott. Everything and everyone were excellent.

2025-09-26 via Nuitee
B
Beth friends
10
Pros:

This was the perfect getaway. The property is gorgeous and the customer service was the finest I have ever had at any hotel or resort.

2025-09-20 via Nuitee
R
Robert family
10
Pros:

Sehr schönes Hotel. Super Lage. Personal sehr freundlich und hilfsbereit. Sehr große schöne Pools umgeben von Palmen. Toller Urlaub. Kommen gerne wieder.

2025-09-18 via Nuitee
B
Beth friends
10
Pros:

Beautiful location. Peaceful, idyllic. Customer service was by far the best I have ever experienced in a hotel, resort of any kind. Absolutely amazing, relaxing and unforgettable getaway!

2025-09-16 via Nuitee
A
Adam
10
Great place
Pros:

Very nice. Great beach and pool areas with excellent dining options.

2025-08-25 via Nuitee
T
Thilo family
10
Pros:

Tolle Hotelanlage mit 3 Pools und genügend Liegestühlen!! Nähe zum Strand und Golfplatz (ca 10min Laufweg), große Zimmer (Junior Suite) mit Balkon. Tagesausflüge nach Lissabon (2,5std Fahrt) und Sevilla (2,5std Fahrt) möglich und lohnt sich! Leihwagen direkt vom Hotel buchbar. Einige Restaurants in der Nähe zu Fuß zu erreichen.

2025-08-16 via Nuitee
S
stephanie partner
10
Pros:

Five star property geared towards adults, lives up to its reputation of cleanliness, comfort, and luxury. The grounds are beautifully maintained and well landscaped. There are 6 outdoor swimming pools with an abundance of lounge chairs, umbrellas and daybeds- no need to reserve. Beach access with a lovely boardwalk from the hotel to the beach. The hotel has been renovated and is exceptionally clean. The only improvement would be the restaurant service. Though the food was very good, the service was extremely slow and unorganized. I would highly recommend. Lovely friendly staff.

2025-08-13 via Nuitee
J
Jeffrey family
8
Pros:

The hotel restaurants could be better for a Westin. Room cleaning was intermittent and often very late

2025-08-10 via Nuitee
T
Timo partner
4
Pros:

Das Hotel sieht von außen modern und gepflegt aus. Die Anlage ist ausreichend groß und der Strand befindet sich direkt dahinter. Die Lage ist ruhig und etwas Abseits, daher sollte man einen Mietwagen nehmen oder ein Bolt Konto haben.

Leider findet im gesamten Hotel kein Service statt. Zwar kann man am Pool übers Handy Speisen und Getränke bestellen, allerdings sind die Wartezeiten lange, da es für insgesamt drei Poolanlagen nur einen einzigen Kellner zu geben scheint. Pro aktiv wird gar nichts angeboten. Der "Service" am Pool wird auch bereits vor 18:00 Uhr komplett eingestellt. Aus anderen 5 Sterne Häusern kenne ich das anders. Dort werden z.B. bei Ankunft am Pool kalte Tücher und zumindest Wasser gereicht.
Wir hatten das Pech, dass während unseres Aufenthaltes zwei der drei Poolanlagen ein Hygieneproblem hatten (Wasser färbte sich grün), was jedoch in den Tagen behoben wurde.

Die Zimmer sind ausreichend groß, aber spartanisch eingerichtet. Es gibt keinen Tisch oder sonstige Ablagemöglichkeiten und keine Möglichkeit nasse Badekleidung oder Tücher zu trocken. Im Badezimmer liegen von Shampoo, Spülung, Duschgel (alles fest installiert) und Bodylotion keine weiteren Amenities wie z.B. Wattestäbchen aus. Diese können aber an der Rezeption abgeholt werden. Die Zimmerreinigung ist inkonsistent. Mal werden die Handtücher nicht komplett gewechselt, mal werden benutzte Gläser nicht abgeräumt und getauscht. Das Housekeeping kam oft recht spät am Tag. Insgesamt das Geld nicht wert.

2025-08-08 via Nuitee
M
Marvin family_with_children
4
Pros:

Pool was green and not safe to swim in. No signs placed from staff to prevent or warn patrons and their kids from going in. Rooms were very clean but only cold water for my family's showers during half my stay with no explanation. This should not be the standard when paying top dollar for a 3 bedroom suite at a "5 star" resort.

2025-08-05 via Nuitee
C
Chang Chow
10
Pros:

Nice view and walkable to beach.

2025-08-02 via Nuitee
V
Vinicius
10
Ótima opção em Salgados
Pros:

O hotel é muito bom, novo, com um café da manhã excelente, área fitness excelente. As piscinas são muito boas, embora em algumas horas do dia a água é fria, então poderiam ser climatizadas. O serviço ainda precisa melhorar nos bares, mas como o hotel abriu a pouco, faz parte.

Também seria interessante incluir um serviço de praia, com guarda-sóis. O acesso à praia é fácil, uns 7min de caminhada, a praia é bonita. Ao lado do hotel tem uma reserva com lagoa e um campo de golfe, onde se pode fazer uma boa corrida ou passeio.

A estrutura para crianças também precisa melhorar, e o kids Club é cobrado à parte. O que poderia ser incluído.

A área fitness é sensacional. Muito boa. Os restaurantes do hotel são bons com preços na média elevada da região. Mas se tiver carro, pode ir fazer refeições na região que tem ótimas opções.

O quarto é amplo e espaçoso, limpo diariamente. O banheiro é pequeno e a divisoria do quarto para a sala dá pouca privacidade, mas fora isso, estava muito bom.

Estacionamento normalmente é na rua, encontramos vagas todos os dias, mas se precisar tem interno com custo à parte.

Em suma é uma ótima opção que atendendo ao que mencionei pode se tornar excelente.

2025-07-24 via Nuitee
D
Domenico
10
Pros:

Great location

2025-07-18 via Nuitee
G
ghazaleh
8
Pros:

The property was clean, and the staff was genuinely friendly and accommodating, which we appreciated. However, I was disappointed to learn that the hotel is not actually located on the beach — there’s a bridge you have to walk across to reach it. Additionally, it’s quite a distance from the Old Town of Albufeira, which made exploring the area less convenient.

The dining options on-site were very limited, and what was available was surprisingly expensive given the mediocre quality of the food. As for entertainment, the resort offered very little — just two singers, one on Friday and another on Saturday night. The Friday performance was okay, but Saturday’s was honestly hard to sit through.

Had I known the property wasn’t truly beachfront and lacked amenities and entertainment, I likely would have chosen a different location. It’s a decent stay if you’re looking for something quiet and minimal, but not ideal if you’re expecting a full resort experience.

2025-07-14 via Nuitee
J
Judyta Anna
10
Pros:

Loved it as a wellness retreat. Perfect to relax and refresh.

2025-07-11 via Nuitee
M
Maximillian
6
Needs more staff
Pros:

Pool service terrible, not enough staff, and the staff that are there have communication issues.

2025-07-08 via Nuitee
M
Manuel
10
Pros:

Todas las instalaciones perfectas

2025-06-30 via Nuitee
S
Sergio
10
Pros:

The hotel was very nice, the room was big and very comfortable. The pool area was great with easy access and plenty of options to get relax and enjoy it

2025-06-19 via Nuitee
S
Shanna
8
Growing pains
Pros:

This hotel has just reopened as the Westin about a month ago so they’re going through a bit of growing pains as they establish new operations. For example- the kids club was open but there’s no AC so it gets quite hot and they don’t have proper sign in papers yet. I messaged several times ahead of arrival (and upon booking) that we need a crib but they didn’t read the messages and we had to wait a bit after checking in for a crib to be delivered. It’ll be great later this summer but for now expect a bit of growing pains and patience with a very kind staff.

2025-06-11 via Nuitee