a&o Berlin Hauptbahnhof

Hotels
•
A&O Hotels & Hostels
7.4 (16657 reviews)
Lehrter Str. 12-15 , Berlin , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Unfriendly housekeeping
Cleanliness issues
Noise from rooms

Categories

Cleanliness
5.79
Some reviews mention unclean rooms and dirty linens.
Service
7.76
Generally positive service experience, though a few reviews note unfriendliness.
Location
8.3
Convenient location near main transportation and attractions, positively noted.
Room Quality
6.75
Rooms noted as modern but with noise issues and space concerns.
Amenities
7.28
Good amenities reported with a clean and modern bar.
Value for Money
7.74
Positive reviews on pricing relative to services offered.
Food and Beverage
8.79
Good breakfast options reported positively.
Overall Experience
6.76
Mixed experiences; some guests would not repeat their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:39

Property Description

Modern Rooms and Amenities
The hostel offers modern rooms with private bathrooms and free WiFi. Guests can enjoy a comfortable stay with 24-hour reception and daily buffet breakfasts.

Entertainment and Leisure Facilities
Guests can unwind in the games room with a billiards table and table football. The lobby bar is perfect for relaxing with a drink, and satellite TV with various sports channels is available.

Convenient Location and Services
Situated in a quiet street near Berlin Central Station, the hostel provides on-site parking, a souvenir shop, bicycle rental, and free luggage storage. The multilingual reception team is ready to assist with booking sightseeing tours.

Book now for a delightful stay at a&o Berlin Hauptbahnhof!

Important information:

Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.

Please note that all guests need to provide a valid ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 16657 reviews
Cleanliness: 5.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 6.76
D
Daniella Paiva • solo_traveller • br
9
2026-07-11 • via Nuitee
I
Ievgeniia • solo_traveller • ua
8
2026-07-11 • via Nuitee
R
Raed • couple • nl
10
2026-07-11 • via Nuitee
A
Arshdeep • solo_traveller • de
10
2026-07-11 • via Nuitee
H
Hugo • solo_traveller • de
1
Renovierungsarbeiten
Cons:

Dass man am Freitag nach check in, nach einer langen Anreise nicht zur Ruhe kommen kann, weil direkt über einem Renovierungsarbeiten passieren, von den man dann auch am nächsten Tag geweckt wird...diese waren nirgendwo angekündigt und erholsam war es auf keinen Fall.

2026-07-11 • via Nuitee
C
Chiara • extended_group • it
8
2026-07-11 • via Nuitee
S
Svitlana • solo_traveller • ua
10
2026-07-11 • via Nuitee
N
Nadine • couple • de
6
Cons:

Fenster konnte auch auf Nachfrage nicht geöffnet werden, obwohl es sehr warm war in dem Zimmer (wärmer als draußen). Allerdings würde uns ein Ventilator ausgehändigt

2026-07-10 • via Nuitee
Q
Qendrim • solo_traveller • xk
1
Pros:

Mitarbeiter Junky und ohne Verantwortung

Cons:

Fang von A an hör Z auf...alles Müll

2026-07-10 • via Nuitee
P
Patrick • couple • de
10
2026-07-10 • via Nuitee
O
Oliveira • couple • de
9
2026-07-10 • via Nuitee
V
Vladyslav • solo_traveller • ua
10
2026-07-10 • via Nuitee
H
hang • solo_traveller • cn
4
不会再入住
Pros:

工作人员不错都很耐心热情。距离火车站走路十分钟

Cons:

我分配的床铺上一个人的衣服和饮料都没收走，可想而知可能床单都没换没有清洁。非常失望，很热没有空调，只有两个风扇。

2026-07-09 • via Nuitee
R
Ruoyan • solo_traveller • de
10
2026-07-09 • via Nuitee
F
Fnu • solo_traveller • fi
10
2026-07-09 • via Nuitee
D
Daniela • solo_traveller • de
7
2026-07-09 • via Nuitee
M
MORGANA • extended_group • it
7
2026-07-09 • via Nuitee
H
Halina • solo_traveller • de
4
Pros:

В номере было чисто, удобные кровати, чистое бельё , минимальная необходимая мебель, недалеко от главного железнодорожного вокзала.

Cons:

Не работал фен, хотя в описании указано наличие фена. Я обнаружила это только после того, как помыла голову, волосы очень длинные и густые. Я обратилась на рецепшен, но работница не смогла мне ничем помочь. Не внимательный персонал. Она сказала, что бы я подождала хаусмастера, он придёт после 8.00. У них нет общих душевых с феном, нет запасного фена на стойке регистрации. Мне нужно было спешить в аэропорт. После 8.00 мастер так и не пришел. Мне пришлось уйти из хостела с очень мокрой головой. Это ужасно! Не рекомендую этот хостел.

2026-07-09 • via Nuitee
T
Tuna Sencer • solo_traveller • de
7
2026-07-09 • via Nuitee
R
Rudloff • family_with_children • de
7
2026-07-09 • via Nuitee