a&o Berlin Hauptbahnhof

Hotels
•
A&O Hotels & Hostels
7.4 (16494 reviews)
Lehrter Str. 12-15 , Berlin , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Unfriendly housekeeping
Cleanliness issues
Noise from rooms

Categories

Cleanliness
5.79
Some reviews mention unclean rooms and dirty linens.
Service
7.76
Generally positive service experience, though a few reviews note unfriendliness.
Location
8.3
Convenient location near main transportation and attractions, positively noted.
Room Quality
6.75
Rooms noted as modern but with noise issues and space concerns.
Amenities
7.28
Good amenities reported with a clean and modern bar.
Value for Money
7.74
Positive reviews on pricing relative to services offered.
Food and Beverage
8.79
Good breakfast options reported positively.
Overall Experience
6.76
Mixed experiences; some guests would not repeat their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:39

Property Description

Modern Rooms and Amenities
The hostel offers modern rooms with private bathrooms and free WiFi. Guests can enjoy a comfortable stay with 24-hour reception and daily buffet breakfasts.

Entertainment and Leisure Facilities
Guests can unwind in the games room with a billiards table and table football. The lobby bar is perfect for relaxing with a drink, and satellite TV with various sports channels is available.

Convenient Location and Services
Situated in a quiet street near Berlin Central Station, the hostel provides on-site parking, a souvenir shop, bicycle rental, and free luggage storage. The multilingual reception team is ready to assist with booking sightseeing tours.

Book now for a delightful stay at a&o Berlin Hauptbahnhof!

Important information:

Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.

Please note that all guests need to provide a valid ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 16494 reviews
Cleanliness: 5.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 6.76
S
Silke • solo_traveller • de
7
2026-07-04 • via Nuitee
K
Katarzyna • solo_traveller • gb
5
If you like sleeping in saunas-this is your hotel
Pros:

Location was great! Room looked neat and clean and modern

Cons:

The windows barely opened and there was no AC and no ventilation so the room was a SAUNA.
They put a little fan in the room, it was on all night. LOUD. And honestly I don’t think it did anything to make the temperature bearable. It was a sauna.

2026-07-04 • via Nuitee
B
Bärbel • solo_traveller • de
5
2026-07-04 • via Nuitee
J
Josephine • solo_traveller • es
1
Surprisingly horrible
Pros:

There is no air con! To be fair this is on me for not looking through every description, but on every review I cannot see the fact mentioned that there is no aircon so I just want to state it for others.

The location is close to the station but the “city centre” is just full of hostels, hotels and no night life. But yes, it is close to the main station.

Cons:

The staff were not friendly, Im sure theyre fine but when I asked for help they were never in a good mood I guess and made me feel like a nuisance which wasnt the best.

2026-07-04 • via Nuitee
G
Giorgi • solo_traveller • ge
8
My stay was pleasant. Staff helped with check and printing my boarding pass. So in total it was OK.
Pros:

Location is fine. Close to Hbf but in a calm green area. Breakfast was basic but ample and healthy - good value for money, unreachable in the downtown.

Cons:

As always and everywhere, some points could be improved. For example, because of reconstruction works around Hbf it is not easy to figure out the right path to the hostel. Some signs/arrows along theroad would be helpful.

2026-07-04 • via Nuitee
L
Laure • solo_traveller • ch
5
Pratique et pas cher
Pros:

Localisation

Cons:

Température dans les chambres

2026-07-04 • via Nuitee
M
Melanie • family_with_children • de
8
2026-07-04 • via Nuitee
J
Johan van Heusden • solo_traveller • nl
2
Cons:

Erg hete kamer en erg krap
Veel scholieren en studenten

2026-07-04 • via Nuitee
M
Musalav • solo_traveller • de
10
Удобное расположение возле HBF
Pros:

Чистота

Cons:

Дополнительная плата за полотенца

2026-07-04 • via Nuitee
Y
yu • family_with_children • cn
1
差
Pros:

我就住了一天，同意我退一天的房费，结果没退

Cons:

非常差，订两天我就住了一天，同意我退一天的房费，也没有下文，环境隔音非常差，夜里一天还在吵闹

2026-07-04 • via Nuitee
J
Jessica Poliana • solo_traveller • br
8
Pros:

I love the reception, how nice and quick the check in is, the room was very clean as well, bed was comfy. And it's so close to Hauptbahnhof. That was a nice choice

Cons:

The fact the rooms doesn't have ventilation. The windows didn't open completely (guess for safety) but because of that the room was extremely hot, so I couldn't really sleep so well. Guess when it's cool or cold it's ok, but summer and heat, not so good .

2026-07-04 • via Nuitee
A
Annkatrin • solo_traveller • de
5
Pros:

Das Hostel befindet sich in Laufnähe des Hauptbahnhofs. Eine Bushaltestelle befindet sich fast direkt vom Haus.

Cons:

Für den Sommer würde ich das Hostel wirklich nicht empfehlen. Wir haben zwei Tage gebraucht um die Wärme aus dem Zimmer zu bekommen, weil man die Fenster nicht ganz öffnen kann. Es ist nett, dass es einen Ventilator hab, allerdings war der zu klein um wirklich was ausrichten zu können.

Der Wasserdruck in der Dusche war miserabel und die Temperatur konnte nie gehalten werden. Hatte man nach fünf Minuten endlich warm Wasser, war s nach dreißig Sekunden entweder wieder kalt oder zu heiß.
Ich bin mir sicher, dass sich das nicht so leicht beheben lässt, deswegen haben wir das Personal damit nicht beschäftigen wollen.

2026-07-04 • via Nuitee
H
Hanne • family_with_children • dk
7
2026-07-03 • via Nuitee
M
Marjeta • solo_traveller • de
8
Good value for a short stay near Hbf
Pros:

Good location, good price. I had a private room with bathroom and it's pretty basic but it's clean and has everything you need for a short stay.

Cons:

Can be very busy and loud with all the school groups etc. (it's also a hostel).

2026-07-03 • via Nuitee
M
Matvey • solo_traveller • il
2
2026-07-03 • via Nuitee
G
Giulia Lorisa • couple • de
6
Good for maximum one evening.
Pros:

Good location

Cons:

Not so clean, super warm, not worth the Price

2026-07-03 • via Nuitee
M
Martina • solo_traveller • es
4
2026-07-03 • via Nuitee
B
Behrens • solo_traveller • de
1
Unterkunft baut Scheisse und kassiert mit einer Unwahrheit gemäßen Deklarierung den Gast ab
Pros:

Gar nichts

Cons:

Das man deklariert hat,Ich hätte die Reise erst garnicht angetreten und mir im Nachhinein die kompletten Kosten abgebucht hat,obwohl ich schon eingecheckt hatte,die Zimmerkarte bekommen habe um kurze Zeit später festzustellen,das man mich auf ein Frauen Mehrbettzimmer eingecheckt hat was verboten ist und ich derjenige war,der den Irrtum an der Rezeption aufgedeckt und zur Sprache gebracht hat.Und nachdem kein anderes Zimmer mehr zur Verfügung stand habe Ich die Karte wieder abgegeben und musste mir ein anderes Zimmer Suchen.Größte Frechheit die ich je erlebt habe

2026-07-03 • via Nuitee
B
barati • solo_traveller • de
9
2026-07-03 • via Nuitee
J
Joachim • solo_traveller • de
9
2026-07-03 • via Nuitee