a&o Berlin Hauptbahnhof

Hotels
A&O Hotels & Hostels
7.4 (15148 reviews)
Lehrter Str. 12-15 , Berlin , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Unfriendly housekeeping
Cleanliness issues
Noise from rooms

Categories

Cleanliness
5.79
Some reviews mention unclean rooms and dirty linens.
Service
7.76
Generally positive service experience, though a few reviews note unfriendliness.
Location
8.3
Convenient location near main transportation and attractions, positively noted.
Room Quality
6.75
Rooms noted as modern but with noise issues and space concerns.
Amenities
7.28
Good amenities reported with a clean and modern bar.
Value for Money
7.74
Positive reviews on pricing relative to services offered.
Food and Beverage
8.79
Good breakfast options reported positively.
Overall Experience
6.76
Mixed experiences; some guests would not repeat their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:39

Property Description

Modern Rooms and Amenities
The hostel offers modern rooms with private bathrooms and free WiFi. Guests can enjoy a comfortable stay with 24-hour reception and daily buffet breakfasts.

Entertainment and Leisure Facilities
Guests can unwind in the games room with a billiards table and table football. The lobby bar is perfect for relaxing with a drink, and satellite TV with various sports channels is available.

Convenient Location and Services
Situated in a quiet street near Berlin Central Station, the hostel provides on-site parking, a souvenir shop, bicycle rental, and free luggage storage. The multilingual reception team is ready to assist with booking sightseeing tours.

Book now for a delightful stay at a&o Berlin Hauptbahnhof!

Important information:

When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 15148 reviews
Cleanliness: 5.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 6.76
M
Magdalena.J solo_traveller pl
8
Pros:

Dobra lokalizacja, wygodny materac, czysty pokój i lazienka

Cons:

Trzaskające drzwi z klatki schodowej na korytarz, ogólnodostępna kuchnia taka sobie, w łazience w pokoju wypadająca szybka kabiny prysznica i odpadający uchwyt na prysznic.

2026-04-11 via Nuitee
O
OSCAR couple cl
2
Decepción en Berlín
Pros:

El espacio a la entrada en primer piso donde hay sillones

Cons:

La primera noche sonó alarma incendio 2 veces cerca d ellas 3 am y el griterío de las personas era mucho algo pasó pero no fue incendio. La segunda noche entró un persona a mi habitación con tarjeta yo tenía la puerta cerrada pero aún no me dormía y huyó. El personal no fue amable a pesar que si bien habló otro idioma no se esfuerzan por explicar, yo tenía traductor automático en el teléfono.

2026-04-11 via Nuitee
O
Oleksandr solo_traveller de
5
2026-04-11 via Nuitee
O
Oliviero family_with_children it
7
2026-04-11 via Nuitee
C
Cegłowska solo_traveller pl
7
2026-04-11 via Nuitee
N
Nurdhia Batriesyia solo_traveller de
4
never again
Pros:

it was close to the hbf and even has a bus stop nearby to the hbf but takes only 11 minutes to walk from from the hotel to the hbf

Cons:

the bed sheets were pilling like they were from centuries ago, the bed was so hard and the pillows were uncomfortable, the towels felt like hardened toilet paper. also the smoke alarm beeped very loudly TWICE at around 2 am but it was a false alarm. every sound in the hallway down to footsteps can be heard clearly from inside the room but that is to be expected i guess.

2026-04-11 via Nuitee
A
Asia couple it
9
2026-04-11 via Nuitee
C
Chumpitaz solo_traveller pe
10
2026-04-10 via Nuitee
M
Manon solo_traveller gb
10
Highly suitable for a weekend in Berlin
Pros:

Great location, conveniently located close to the main train station

Cons:

TV did not connect to WiFi

2026-04-10 via Nuitee
N
Nahla family_with_children de
3
Schlecht
Pros:

Zentral

Cons:

sehr dreckig hat gestunken sehr laut Bett dreckig und stinkt

2026-04-10 via Nuitee
M
Megan solo_traveller nz
10
2026-04-10 via Nuitee
M
Mark family_with_children ch
7
2026-04-10 via Nuitee
C
Chantal couple de
9
Jederzeit gern wieder
Pros:

Super Atmosphäre, nettes Personal und sehr gute Lage. Ich war schon öfter in diesem Hotel und wir sind immer sehr zufrieden.

2026-04-10 via Nuitee
C
Chumpitaz solo_traveller pe
10
2026-04-10 via Nuitee
W
Warzinger solo_traveller de
4
Pros:

Kurze Wege zu Sehenswürdigkeiten und Gute Verbindungen.

Cons:

Die Anmeldung im Hotel war sehr schlecht, alles Nur auf Englisch. Das sollte in Deutschland nicht so sein.

2026-04-10 via Nuitee
S
Sofi solo_traveller ua
1
2026-04-10 via Nuitee
H
HIPDI AHMAD couple id
8
2026-04-09 via Nuitee
S
Stefanie family_with_children de
2
Pros:

Die Lage ist super

Cons:

Das mitten in der Nacht durch einen angeblichen Defekt die Rauchmeldeanlage Alarm geschlagen hat. Das Personal unten in der Lobby jedoch nur auf Nachfrage Auskunft erteilt hat.

2026-04-09 via Nuitee
K
Katerina couple cz
8
Pros:

Location

Cons:

We had a little trouble successfully flushing stuff in the toilet:(

2026-04-09 via Nuitee
K
Kevin solo_traveller de
5
Good for school classes, not good for all others
Cons:

TV did not work
Firealarm went off at 02:00 in the morning. Staff did not explain the situation.
It’s damn loud!

2026-04-09 via Nuitee