New Capitol Hotel - Jerusalem

Hotels
8.8 (311 reviews)
17 Salah Eddin Street , Jerusalem , il

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable bedding
Cons:
Cleanliness issues
Old room quality
Limited parking

Categories

Cleanliness
8.38
Some issues noted with the cleanliness, such as broken bathroom facilities and lack of regular maid service.
Service
9.35
Staff was helpful and welcoming; positive sentiment about service overall.
Location
9.39
Great location close to major attractions and easy to navigate.
Room Quality
8.34
Rooms were old; some upgrades needed for better comfort.
Amenities
8.87
Standard amenities offered; improvements were suggested.
Value for Money
8.83
Price reflects the overall experience; some value noted despite negatives.
Food and Beverage
8.38
Breakfast was average, sufficient for needs.
Overall Experience
8.85
Overall a good experience with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:14

Property Description

Terrace and Free WiFi - Enjoy the stunning views from our terrace and stay connected with complimentary WiFi throughout the property.

Comfortable Rooms - Relax in our non-smoking rooms, some with balconies, all equipped with air conditioning, private bathrooms, and free toiletries.

Concierge Service and Multilingual Staff - Our dedicated concierge service, tour desk, and 24-hour front desk staff fluent in Arabic, English, and Hebrew are here to ensure a seamless stay.

Experience the best of Jerusalem's attractions with us. Book your stay at New Capitol Hotel now for an unforgettable experience!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that all Special Requests are subject to availability and additional charges may apply. Reservations with more than 3 rooms may have cancelation fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ILS 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for ₪ 35 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 311 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
A
Ahmad • extended_group • il
10
הכל היה בסדר, הצוות התייחס לתיירים בצורה טובה מאוד, ארוחת הבוקר הייתה טעימה והכל היה נקי.
Pros:

הכל היה בסדר, הצוות התייחס לתיירים בצורה טובה מאוד, ארוחת הבוקר הייתה טעימה והכל היה נקי.

Cons:

הכל טוב ומסודר

2026-03-13 • via Nuitee
S
Sherren • extended_group • il
8
2026-03-13 • via Nuitee
Εύη • extended_group • gr
8
2026-03-10 • via Nuitee
E
elham • couple • il
8
השהיה הייתה טובה בסך הכל <<<תודה רבה לצוות בית המלון
Pros:

המיקום ממש טוב קרוב מאד לעיר העתיקה

Cons:

הדלת של המרפסת מאד כבדה וקשה להזיז אותה

2026-03-05 • via Nuitee
M
Mak • couple • gb
10
Pros:

The staff were super friendly and efficient, nothing was too much trouble for them, excellent hospitality

Cons:

All good

2026-02-22 • via Nuitee
A
Ahmad • extended_group • il
10
המלון נקי ומסודר, הצוות ידידותי ועוזר, הם מספקים אוכל טוב בארוחת הבוקר, והכל מסודר היטב
Pros:

הם מספקים אוכל טוב וטעים לארוחת בוקר, והכל נקי ומסודר היטב

Cons:

אין שום דבר רע או לא טוב

2026-02-14 • via Nuitee
K
Khaled • couple • il
8
2026-02-11 • via Nuitee
A
Anneli • extended_group • il
2
2026-01-31 • via Nuitee
A
Abed • couple • il
10
Pros:

פקידת קבלה בשם ארג'ואן בחורה מקסימה עם חיוך ענק

2026-01-29 • via Nuitee
N
Nader • family_with_children • il
1
חוויה מזעזעת בגלל בהלת הילדים ביום החופש שלהם
Pros:

קרוב לעיר העתיקה

Cons:

החדר שלנו ושל הילדים היה ממוקם מול בית עלמין ישירות מהחלון רואים בית קברות הילדים נבהלו

2026-01-24 • via Nuitee
D
Denise • extended_group • us
10
2026-01-19 • via Nuitee
N
Nataliia • couple • it
10
2026-01-17 • via Nuitee
E
ESTARITA LOPEZ • family_with_children • co
8
Volvería a Repetir a New Capitol Jerusalén.
Pros:

La ubicación, la cama muy buenas, el baño, las personas que nos atendieron, bien.

Cons:

Normal.

2026-01-15 • via Nuitee
M
Mihnea • couple • ro
7
2026-01-13 • via Nuitee
A
Averbuch • couple • il
8
Cons:

There was some constant noise from the hotel plumage that disturbed us at night.

The location is good for touring the old city, but the streets are dead after 8:30 pm

2026-01-12 • via Nuitee
V
Valeriu • family_with_children • ro
7
A big negative surprise.
Pros:

The location, nothing else.

Cons:

The condition of the hotel room with stained carped, stained walls, deteriorated shower and sealing.

2026-01-12 • via Nuitee
P
philippe • solo_traveller • ch
7
2026-01-11 • via Nuitee
A
Ameen • family_with_children • il
10
היה כיף ונחמד טוב להכיר 👌:)
Pros:

הכל

2026-01-10 • via Nuitee
C
Colleen • family_with_children • au
8
Vaue for money
Pros:

Locality to East Jerusalem old city, within walking distance.
Size of the room, spacious
The cleanliness of the bathroom. Hot water showers really good in the cold weather.
Staff were very friendly and helpful, special mention of Urrushiaan who helped me to book the tour and for giving me great information regarding the tour. Thank you very much.l!
Also the young lady in reception on the morning I checked out was very good, friendly and efficient
Man who managed cleaning was very friendlyband helpful

I would definitely recommend this hotel!

Cons:

Maybe the carpet need to be cleaned / replaced, bit worn and curtains.

2026-01-08 • via Nuitee
I
Iuliia • extended_group • ru
8
Pros:

Приветливый персонал и отличное расположение. здорово, что был обогреватель

Cons:

Полотенца не первой свежести

2026-01-06 • via Nuitee