Dunston Hall Hotel, Spa & Golf Resort

Hotels
7.9 (4740 reviews)
Ipswich Road , Norwich , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful setting
Comfortable leisure facilities
Cons:
Noise from adjacent rooms
Uncomfortable bed
Mixed food quality
High prices for dining

Categories

Cleanliness
6.73
Carpet had been cleaned in our room and it smelt quite bad (negative review).
Service
8.7
Friendly staff and good service noted in multiple reviews.
Location
8.74
Nice location and close to city center.
Room Quality
7.19
Mattress on bed needs changing; room was uncomfortable.
Amenities
8.72
Spa facilities and leisure facilities positively reviewed.
Value for Money
7.68
Prices are shocking for dining; general value perception is mixed.
Food and Beverage
7.23
Food was average but at top prices; breakfast has inconsistent quality.
Overall Experience
8.2
Overall enjoyable but noise and some inconsistencies noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:43

Property Description

Luxurious Accommodation
The Dunston Hall Hotel, Spa & Golf Resort, nestled in 150 acres of parkland, offers a blend of Elizabethan and Victorian architecture. Each room features modern amenities like TV with satellite channels, free WiFi, and on-site parking, ensuring a comfortable stay for guests.

Golf & Leisure Activities
With an 18-hole USA PGA championship golf course, a driving range, footgolf course, indoor swimming pool, and a rejuvenating spa, guests can indulge in various leisure activities. Whether you're a golf enthusiast or looking for relaxation, this resort has something for everyone.

Culinary Delights
Indulge in a delightful dining experience at the Brasserie Restaurant, serving a breakfast buffet and an a la carte menu. The Garden Terrace bar offers scenic garden views, while the Bunker Bar is perfect for enjoying drinks.

Experience luxury and leisure at Dunston Hall Hotel, Spa & Golf Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that dogs will incur an additional charge of GBP 25 per night.

Please note that a maximum of 2 small dogs is allowed per booking.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4740 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
E
Evelyn • couple • gb
7
Lovely, comfortable rooms. Poor food.
Pros:

Bed really comfortable. Room lovely. Staff lovely and helpful. Stunning building and grounds and the pool was beautiful. We got a free room upgrade which was very kind.

Cons:

Changing rooms for the pool were dirty. The breakfast was really poor quality - definitely not worth the price. The saddest ‘continental cheese and meat breakfast platter’ I’ve ever seen.

2026-03-07 • via Nuitee
W
Wendy • couple • gb
8
Stunning house set in beautiful grounds. Everything was clean well maintained with friendly staff
Pros:

The food was excellent and we were upgraded to a suite which was lovely. As we were really only there for 15 hours (8 of them asleep!) we didn't have time to investigate the house and grounds more thoroughly.

Cons:

Everything was fine for us.

2026-03-06 • via Nuitee
R
Ricky • family_with_children • gb
10
2026-03-06 • via Nuitee
A
Andrew • family_with_children • gb
10
Long
Pros:

Service and the food amazing 😍 and the price out of this world 🌍

Cons:

There was nothing wrong or I didn't like

2026-03-05 • via Nuitee
I
Iain • couple • gb
6
2026-03-04 • via Nuitee
M
Martin • family_with_children • gb
1
Pros:

The staff are absolutely brilliant. So kind anx lovely. They went above and beyond dealing with the problems with the rooms.

Cons:

The rooms need rooms be better cleaned. The first room had a dirty pair of socks left in the room. Mould around the bath and dust and general filth on the room. We were moved to another room which was so kind, but again mould on bath, bath water wouldn't drain away.
The standard of food is bad. My ceaser salad had unwashed lettuce with grit, my daughters bread was stale on her toastie. Breakfast, I was so disappointed with. They serve cheap produce. The sausages were the cheap cheap sausages.
The whole experience was poor.

2026-03-04 • via Nuitee
P
Paul • couple • gb
8
Enjoyable visit yet again. Will definitely return.
Pros:

Staff very attentive and friendly
Dining room
Bathroom in bedroom

Cons:

Problem with bedroom window which needs to be fixed. Reported to reception.

2026-03-04 • via Nuitee
E
ELAINE • extended_group • gb
6
Pros:

Buffet breakfast good quality and could order porridge.

Cons:

Room thermo didn’t work; duvet too heavy/hot

2026-03-04 • via Nuitee
W
wendy • family_with_children • fr
8
Pros:

Le personnel etait excellent !

Cons:

les travaux est panneau qu'indique le mauvaise étage quand on sort de l'ascenseur

2026-03-03 • via Nuitee
M
mark • couple • gb
7
2026-03-03 • via Nuitee
M
Melanie • couple • gb
6
Average
Pros:

Is in a nice setting

Cons:

There were a few things on the menu that weren’t available.
The staff in the restaurant when we had the evening meal weren’t very good

2026-03-03 • via Nuitee
C
Clair • couple • gb
3
As above
Pros:

Grounds

Cons:

Eclectic style of decoration.
Chaotic dinner and breakfast service
All food served at dinner appeared and tasted pre frozen.
Poor substandard quality of toiletries in room tea and coffee and biscuits for the price of the room.
Over priced poor quality
Not informed of renovation works prior to booking.
Staff were polite and friendly

2026-03-02 • via Nuitee
L
Lisa • couple • gb
9
2026-03-02 • via Nuitee
K
Karen • solo_traveller • gb
9
2026-03-02 • via Nuitee
M
Michael • solo_traveller • gb
1
Didnt stay
Pros:

Didnt have breakfast

Cons:

We didnt go to dunston hall,cancelled stay

2026-03-02 • via Nuitee
S
Sean • couple • gb
7
Had a lovely weekend
Pros:

Very family friendly

Cons:

Very nis

2026-03-02 • via Nuitee
R
Ross • family_with_children • gb
8
2026-03-01 • via Nuitee
K
Keith • solo_traveller • gb
8
Enjoyed my stay, but do improve the heating set up, the room should be warm on checking in.
Pros:

The location was great, as were the friendly staff.

Cons:

The bathroom was cold, the heated towel rail was inadequate,this should be reviewed. Also, I suggest providing instructions in the room to explain the use of the AirCon unit and the timer on the towel rail. I found the room cold until I worked out how to use the unit. Breakfast service on the Sunday was chaotic as there were far too few staff given the demand, apparently several staff had called in sick,however my guest and I waited over 20 minutes to be served our welcome coffee and nobody came to take our hot food order at all. I had to catch a waiter who was clearing tables to take our requests.

2026-03-01 • via Nuitee
K
Kelleigh • family_with_children • gb
10
2026-03-01 • via Nuitee
S
Sharna • couple • gb
7
Good because of the company I attended with
Pros:

Location

Cons:

Cold pool and Spa
Being woken up on a Saturday morning at 8am by building work, drilling. Not ideal when you come for a relaxing weekend away.

2026-03-01 • via Nuitee