Dunston Hall Hotel, Spa & Golf Resort

Hotels
7.9 (4852 reviews)
Ipswich Road , Norwich , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful setting
Comfortable leisure facilities
Cons:
Noise from adjacent rooms
Uncomfortable bed
Mixed food quality
High prices for dining

Categories

Cleanliness
6.73
Carpet had been cleaned in our room and it smelt quite bad (negative review).
Service
8.7
Friendly staff and good service noted in multiple reviews.
Location
8.74
Nice location and close to city center.
Room Quality
7.19
Mattress on bed needs changing; room was uncomfortable.
Amenities
8.72
Spa facilities and leisure facilities positively reviewed.
Value for Money
7.68
Prices are shocking for dining; general value perception is mixed.
Food and Beverage
7.23
Food was average but at top prices; breakfast has inconsistent quality.
Overall Experience
8.2
Overall enjoyable but noise and some inconsistencies noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:43

Property Description

Luxurious Accommodation
The Dunston Hall Hotel, Spa & Golf Resort, nestled in 150 acres of parkland, offers a blend of Elizabethan and Victorian architecture. Each room features modern amenities like TV with satellite channels, free WiFi, and on-site parking, ensuring a comfortable stay for guests.

Golf & Leisure Activities
With an 18-hole USA PGA championship golf course, a driving range, footgolf course, indoor swimming pool, and a rejuvenating spa, guests can indulge in various leisure activities. Whether you're a golf enthusiast or looking for relaxation, this resort has something for everyone.

Culinary Delights
Indulge in a delightful dining experience at the Brasserie Restaurant, serving a breakfast buffet and an a la carte menu. The Garden Terrace bar offers scenic garden views, while the Bunker Bar is perfect for enjoying drinks.

Experience luxury and leisure at Dunston Hall Hotel, Spa & Golf Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that dogs will incur an additional charge of GBP 25 per night.

Please note that a maximum of 2 small dogs is allowed per booking.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4852 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
T
Tracy • couple • gb
10
Comfortable stay and friendly staff
Pros:

Friendly staff, excellent service, comfortable rooms and excellent choice at breakfast.

Cons:

We had drinks in the bar and a lovely meal in the brasserie, but as everything we signed for was on a hand held terminal we were never given a breakdown or copy. In the bar this wasn't so bad, but the meal in the brasserie we had no idea of what we signed for.

2026-03-28 • via Nuitee
J
Jonathan • solo_traveller • gb
9
2026-03-28 • via Nuitee
J
Janet • couple • gb
9
Enjoyed my stay
Pros:

Would go again

Cons:

Ladies toilets

2026-03-28 • via Nuitee
R
Raluca • solo_traveller • gb
10
2026-03-27 • via Nuitee
C
Carl • couple • gb
10
Short stay In Luxury
Pros:

Stately hotel and grounds, professional courteous staff at check in and restaurant.
Large clean equipped room.
Inviting bar and restaurant.
Fully equipped gym and pool area.
Ample parking

Cons:

Couldn't think of a thing.

2026-03-27 • via Nuitee
A
Angie • family_with_children • gb
5
2026-03-27 • via Nuitee
C
Christine • couple • gb
10
2026-03-26 • via Nuitee
B
Bella • solo_traveller • gb
5
Nice hotel, needs more care on details
Pros:

Lovely location and building

Cons:

Room service food was inedible
Unable to then get copies of receipts for room service from reception staff, took multiple phone calls and emails
Bathroom had tiles falling off the wall
No glasses in the room
No phone signal

2026-03-26 • via Nuitee
C
Claire • extended_group • gb
8
2026-03-26 • via Nuitee
S
sharon • solo_traveller • gb
10
2026-03-25 • via Nuitee
G
Gary • couple • gb
10
2026-03-25 • via Nuitee
C
Cindy • family_with_children • gb
10
2026-03-24 • via Nuitee
K
Karen • couple • gb
5
Not the hotel experience I expected.
Pros:

The room was spacious and quiet; Reception was very professional and plesant.

Cons:

The spa felt very dated and in need of refurbishment, and the changing rooms required a much more thorough clean. On our first evening, we had a pleasant meal in the Bunkers Bar, which was a highlight of the stay. Breakfast, however, felt more like a holiday camp canteen than a hotel dining experience.
We also booked the Brasserie for an evening meal, which was unfortunately disappointing. I ordered the crab dish, only to find the shells were completely empty. When I raised this with the staff, the cost of the dish was removed from our bill, which I appreciated — however, the response I received was that it "isn't for everyone," which I found quite dismissive and surprising.
Sadly, we would not return. I had been looking forward to visiting what I remembered as a lovely, intimate adult-only restaurant previously housed in the hotel, and it was a shame not to find that experience still in place.

2026-03-24 • via Nuitee
A
Abigail • couple • gb
8
2026-03-23 • via Nuitee
T
Tony • couple • gb
10
2026-03-23 • via Nuitee
K
Kim • family_with_children • gb
8
Pros:

Staff were really friendly on reception as we're the waiting staff in the bar and at breakfast. Breakfast selection was fantastic. Food was delicious and service was quick. Stunning location

Cons:

It's a bit of a maze so takes a bit to figure out where your room is. There was a lot of dust on the shelf where the tea and coffee facilities were

2026-03-22 • via Nuitee
B
Ben • solo_traveller • gb
8
Good stay for business, would use again
Pros:

Food was excellent
Staff overall kind and helpful

Cons:

Good gym and health facilities

2026-03-22 • via Nuitee
J
Janet • couple • gb
8
2026-03-22 • via Nuitee
D
David • family_with_children • gb
9
Best stay out of three :-)
Pros:

This was our third visit to Dunston Hall since 2024 and it was the best. My boy always likes to go back to 'Hogwarts' but this time it was really a nearly perfect stay. At the start we had first a smelly (smoking) room but after we mentioned this we got (I guess and upgrade?) things went on from there very well :-).
Especially the staff are now more attentive and on time - in comparison - with our former visits (see my review from 2024).

Cons:

All good this time :-)

2026-03-22 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-03-21 • via Nuitee