Dunston Hall Hotel, Spa & Golf Resort

Hotels
7.9 (5298 reviews)
Ipswich Road , Norwich , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful setting
Comfortable leisure facilities
Cons:
Noise from adjacent rooms
Uncomfortable bed
Mixed food quality
High prices for dining

Categories

Cleanliness
6.73
Carpet had been cleaned in our room and it smelt quite bad (negative review).
Service
8.7
Friendly staff and good service noted in multiple reviews.
Location
8.74
Nice location and close to city center.
Room Quality
7.19
Mattress on bed needs changing; room was uncomfortable.
Amenities
8.72
Spa facilities and leisure facilities positively reviewed.
Value for Money
7.68
Prices are shocking for dining; general value perception is mixed.
Food and Beverage
7.23
Food was average but at top prices; breakfast has inconsistent quality.
Overall Experience
8.2
Overall enjoyable but noise and some inconsistencies noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:43

Property Description

Luxurious Accommodation
The Dunston Hall Hotel, Spa & Golf Resort, nestled in 150 acres of parkland, offers a blend of Elizabethan and Victorian architecture. Each room features modern amenities like TV with satellite channels, free WiFi, and on-site parking, ensuring a comfortable stay for guests.

Golf & Leisure Activities
With an 18-hole USA PGA championship golf course, a driving range, footgolf course, indoor swimming pool, and a rejuvenating spa, guests can indulge in various leisure activities. Whether you're a golf enthusiast or looking for relaxation, this resort has something for everyone.

Culinary Delights
Indulge in a delightful dining experience at the Brasserie Restaurant, serving a breakfast buffet and an a la carte menu. The Garden Terrace bar offers scenic garden views, while the Bunker Bar is perfect for enjoying drinks.

Experience luxury and leisure at Dunston Hall Hotel, Spa & Golf Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that dogs will incur an additional charge of GBP 25 per night.

Please note that a maximum of 2 small dogs is allowed per booking.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5298 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
J
Jenny • solo_traveller • gb
8
Pros:

Stunning location absolutely loved it . Our room was really clean and very comfortable and quiet. Amazing breakfast too .

Cons:

The evening food menu i felt needed better choices .

2026-07-18 • via Nuitee
J
Julie • couple • gb
7
Fabulous pool and spa. Excellent location and grounds. Disappointed with dinner.
Pros:

Breakfast - excellent.
Dinner - limited choice and expensive for quality and quantity of food.
Roon - comfortable and clean. Would have liked a safe.

Cons:

Dinner

2026-07-18 • via Nuitee
C
Cruickshanks • solo_traveller • gb
7
2026-07-17 • via Nuitee
C
charlotte • family_with_children • gb
9
2026-07-16 • via Nuitee
J
Jon • solo_traveller • gb
8
2026-07-16 • via Nuitee
D
Debbie • solo_traveller • gb
9
2026-07-16 • via Nuitee
A
Albert • solo_traveller • gb
8
Pros:

lovely location, good breakfast, rooms clean and tidy, excellent Spa facilities & Gym. Great location to stay if visiting Norwich or UEA (University).

Cons:

Did not like the very small plates used when self service for the breakfast. Food was great but plates were so small you could not fit your full English Breakfast without risking your eggs slipping off when walkimg back to your table. No.need for such small plates as you need room to separate your food not pile it on high. Sorry but the plate size was silly.

2026-07-16 • via Nuitee
A
anthony • extended_group • gb
9
Very comfortable bed, air con, friendly and helpful staff, huge choice breakfast, pool A1.
Pros:

Breakfast, great choices.

2026-07-15 • via Nuitee
P
PAUL • solo_traveller • gb
10
Lovely hotel
Pros:

Staff went above and beyond excellent

2026-07-14 • via Nuitee
S
Samantha • couple • gb
4
For a one night stay it was good value for us - we needed to be in Norwich for an event
Pros:

It was good value - for what we paid we expected something fairly basic and our room was fairly basic although clean and comfortable and best of all did have really good aircon. A decent sized room too with tea and coffee making facilities

Cons:

We were told our room was ready when it wasn't but to be fair they did offer us two complimentary drinks while we waited which was good. Our food in the restaurant was OK - nothing special. Unfortunately they forgot our room service breakfast the next morning and we didn't have time to wait for it however they have offered us a free breakfast if we would like to return - touble is we live 3.5 hours away so unlikely to use this but at least it was addressed.

2026-07-14 • via Nuitee
B
Benjamin • couple • gb
10
2026-07-13 • via Nuitee
I
Ian • couple • gb
8
Very enjoyable short stay in a lovely location
Pros:

Location. The property itself. Staff.

Cons:

Long walk to our room

2026-07-13 • via Nuitee
D
Dean • solo_traveller • gb
9
2026-07-13 • via Nuitee
K
Kelly • family_with_children • gb
4
2026-07-13 • via Nuitee
L
linda • couple • gb
9
Good
Pros:

Food very good

2026-07-13 • via Nuitee
F
Fiona • family_with_children • gb
4
Stunning hotel - has huge, but unrealised, potential.
Pros:

The hotel buildings, grounds and location were stunning. Slightly disappointed that there was a coach parked right outside the front door on our arrival - think I would ban that as first impressions count! Staff, on the whole, were friendly. Sitting on the terrace having drinks in the evening was lovely. Grounds and planting in beds and pots were lovely.

Cons:

We queued to check in - only one person on the desk and another running around and snapping at others in the queue who were getting frustrated. My bedroom overlooked the side of the building, my sisters' (opposite) overlooked the back of a host of air conditioning units (these could have been obscured with a screen or clever planting?) and seemed to be above the laundry with trolleys being wheeled about noisily from early morning. I tried to secure her another room, queuing AGAIN for reception (after having tried to call them with, predictably, no response), but to no avail. Room decor was disappointingly dark (stain resistant I imagine) and lacked any flair or imagination. Heavy wool check curtains needed re-hanging (by me) and the windows were so filthy that on a sunny day, you could not see out of them. Black mould was also present on the window sill. Dinner in the bar took a very long time to come and was hugely disappointing - one meal served without half of the stated items and the other, a stone baked pizza, arrived as two child-sized pizzas (could have been straight off the shelves of Tesco to be honest). Having drinks on the terrace was nice, but umbrellas were mis-matched and shredded and the few seat cushions available were in a terrible condition. This feedback is given in the hopes that management maybe look to make improvements for the benefit of all their guests.

2026-07-13 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-07-13 • via Nuitee
K
Kay • solo_traveller • gb
10
Lovely place to stay with good facilities and friendly professional staff.
Pros:

Everything- lovely place/setting. Comfortable clean room and comfortable bed. Friendly professional staff.

Cons:

N/a

2026-07-13 • via Nuitee
H
Helen • family_with_children • gb
10
Stayed for my sons wedding, very clean and staff very friendly
Pros:

It was very clean

2026-07-12 • via Nuitee
T
Tracy • couple • gb
9
Really lovely - service was exceptional.
Pros:

Comfort, cleanliness- service

Cons:

Just a small comment- the bar coffee was not good

2026-07-12 • via Nuitee