The Flower Boutique Hotel & Travel

Hotels
9 (1918 reviews)
055 Nguyễn Trường Tộ , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Very helpful and friendly staff
Excellent location near Old Quarter/central Hanoi
Spacious, comfortable rooms (family suites)
Daily housekeeping and clean rooms
Comfortable beds and good room comfort
Laundry service available
Cons:
Breakfast often mediocre, sometimes not included
Noise from nearby school/construction and limited soundproofing
Occasional air-conditioning issues or breakdowns
Elevator out of service at times (building has many floors)
Musty bathroom smell due to humidity
Fridge/minibar not working in at least one room

Categories

Cleanliness
9.2
Generally praised: rooms described as clean with daily housekeeping and towel changes; one mention of musty bathroom smell due to humidity but overall consistently tidy.
Service
10
Very strong positive sentiment: multiple reviews highlight exceptionally warm, helpful and attentive staff, with specific praise for multilingual/front-desk assistance and helpful local recommendations.
Location
10
Excellent location repeatedly noted: near the centre/Old Quarter, ideal for sightseeing and very convenient for guests.
Room Quality
9
Rooms frequently described as spacious and comfortable (family suites highlighted), comfortable beds and good amenities; some notes about smaller bathrooms and occasional noise/insulation issues.
Amenities
8.3
Mixed: laundry service available and functional amenities, but reports of a non-working minibar/fridge, occasional elevator outage and air-conditioning issues for some guests.
Value for Money
8.5
Generally viewed as a solid, inexpensive option with good room quality for the price; some guests noted breakfast can be costly or not included which reduces perceived value slightly.
Food and Beverage
7
Mixed to negative for breakfast: several mentions of mediocre or poor breakfast service and quality, with one review noting good but slightly pricey breakfast — overall inconsistent and an area for improvement.
Overall Experience
10
Overall very positive experience: frequent return guests, strong recommendations, comfortable stays and praised staff lead to highly satisfied overall impressions despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:36

Property Description

Prime Location in Hanoi
Nestled in the Ba Dinh district, The Flower Boutique Hotel & Travel is conveniently located near major attractions like Quan Thanh Temple, Hanoi Old City Gate, and West Lake, making it an ideal choice for travelers wanting to explore the city.

Comfortable Rooms with Modern Amenities
The hotel offers air-conditioned rooms equipped with everything you need for a relaxing stay, from a flat-screen TV to a safety deposit box. Some rooms even feature a kitchen, perfect for guests looking for extra convenience during their visit.

Delicious Dining Options
Start your day right with a buffet, à la carte, or continental breakfast served every morning at the property. Whether you prefer a hearty meal or a light bite, the hotel ensures you're fueled up for a day of sightseeing.

Ready to experience the charm of Hanoi? Book your stay at The Flower Boutique Hotel & Travel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9
Based on 1918 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 10
P
Pauline • couple • nz
8
Good choice for space and location
Pros:

Really good space in the room (Exec Suite) that suited us for a longer stay. Wifi was good for working online. Location was fantastic- easy walk to Old Quarter and Hoan Kiem Lake but far enough away to be a different feel and less hectic. Nice helpful reception staff and doorman was lovely ☺️ Amazing restaurants nearby for famous Bit Tet steak, chicken noodles and desserts. We found a friendly Bia Hoi nearby so we were happy as pigs in mud. Would be happy to overlook the minor shortcomings of the property for the good value*, space and location.
** We stayed 18 nights and in low season

Cons:

Room had a kitchenette but it had nothing except two wine glasses- apparently no longer to be used for cooking (weren’t told until we arrived) which was fine but having basics like plates, cutlery and glasses would be nice for takeaways etc. Not very clean when we arrived- ended up purchasing our own cleaning products and giving kitchen and bathroom a good once over. Breakfast was adequate but underwhelming with two very disengaged staff who spent most of their time sitting in the kitchen floor on their phones.

2026-09-19 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Very friendly and supportive staff. Good location

Cons:

Breakfast, no aircon working, rather breakfast

2026-09-10 • via Nuitee
M
Mark • couple • us
9
2026-09-07 • via Nuitee
N
nidhi • solo_traveller • in
5
Pros:

The staff was polite and professional. Room is spacious and clean

Cons:

The a/c
It is old and does not produce cool air. Even after running for a long time, it just blows air without cooling. The bed is in the corner away from the ac which makes it worse. Left early because it was stuffy in the room. All their rooms have similar old ac so changing room didn't help. They should seriously revamp or atleast clean the acs. Missing such a basic thing in the hot weather makes it very hard.

2026-08-30 • via Nuitee
A
Anderson • solo_traveller • co
10
2026-08-26 • via Nuitee
C
carlotta • solo_traveller • it
8
Pros:

Struttura in generale e posizione

Cons:

La doccia all'interno della vasca da bagno

2026-08-24 • via Nuitee
K
Kelly • couple • au
8
A boutique hotel in the hustle and bustle of the old quarter. Wandering the nearby streets gave us a glimpse of older Vi
Pros:

The beds were so comfy and the air conditioning kept us cool in the hot humid weather.
The staff were very attentive and friendly. They organised a day trip to HaLong bay at the front desk.

Cons:

Probably could do with a refresh

2026-08-18 • via Nuitee
D
Deborah • couple • au
10
2026-08-17 • via Nuitee
M
Mohammed • solo_traveller • sa
10
Pros:

تعامل الموظفين والموقع

2026-08-14 • via Nuitee
Đăng • solo_traveller • vn
10
Pros:

Good hotel and staffs, near the central of HN

2026-08-02 • via Nuitee
A
Aurelie • solo_traveller • fr
9
Hôtel parfait pour visiter le vieux quartier d'Hanoï en famille!
Pros:

Chambre familiale très confortable ! Emplacement idéal pour visiter le vieil Hanoï et personnel aux petits soins
Chambre propre chaque jour et bouteilles d'eau à disposition chaque matin.

Cons:

Petit déjeuner pas fourni et pas qualitatif. Mieux vaut aller dans un café il y en a partout dans le quartier !
Climatisation compliquée à régler dans les 2 pièces.
Ascenseur en panne quand nous y étions. Il y a 14 étages...

2026-07-20 • via Nuitee
L
Laia • solo_traveller • es
10
2026-07-11 • via Nuitee
P
Phong • couple • vn
8
2026-07-08 • via Nuitee
K
Karimova • solo_traveller • ru
9
Отличный отель, рекомендую
Pros:

Персонал замечательны, располагающий. Завтраки вкусный, хоть и чуть дорого. Есть услуга постирать одежду в отеле. Всегда читать, уборка каждый день + смена полотенец. Помогают и подсказывают куда сходить что посмотреть в городе.

Cons:

Во вторую ночь сломался кондиционер, с него капала вода. На утро нас переселили. Больше проблем не возникало!

2026-07-02 • via Nuitee
M
Maeva • couple • gb
10
2026-06-28 • via Nuitee
A
Adelaide • solo_traveller • be
10
Super hotel in centrum Hanoï
Pros:

Personeel is superlief en zo behulpzaam!
De locatie is fantastisch, je zit

Cons:

Niets

2026-06-19 • via Nuitee
T
Tutku • couple • tr
10
2026-06-01 • via Nuitee
S
serhat • solo_traveller • tr
9
İlgili personel, temiz ve düzenli otel
Pros:

Çalışanlar ilgili ve otele vardıgımda oda temiz ve hazırdı

Cons:

Odamın buzdolabı çalışmıyordu

2026-06-01 • via Nuitee
D
Deniz Selçuk • solo_traveller • tr
7
2026-05-30 • via Nuitee
D
Denis • couple • ru
8
2026-05-26 • via Nuitee