Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful surroundings
Comfortable accommodations
High-quality food
Cons:
WiFi and TV signal issues
Door rattling issue reported

Categories

Cleanliness
9.13
Rooms were noted as clean and well-maintained.
Service
9.6
Staff is highly praised for being helpful and friendly.
Location
9.14
Conveniently located with lovely gardens and good access.
Room Quality
9.29
Rooms are spacious, comfortable, and well-equipped.
Amenities
9.12
Spa and pool facilities enjoyed by guests.
Value for Money
8.58
Generally considered good value given the experience.
Food and Beverage
9.13
Food quality received positive remarks overall.
Overall Experience
9.6
Guests had wonderful experiences and expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:45

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa, ensuring ultimate relaxation.

Recreational Amenities
Enjoy a health club, indoor pool, and sauna for your leisure. Stay active and pampered during your stay.

Fine Dining and Lounge
Savor meals at the hotel's restaurant, coffee shop, or with 24-hour room service. Unwind with a drink at one of the 2 bars/lounges.

Located in Norwich, Park Farm Hotel & Leisure offers a serene escape with top-notch amenities for a rejuvenating stay. Book now for a luxurious experience.

Important information:

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 131 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.29
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.6
J
John partner
10
Pros:

Excellent first rate property, room was perfect facing the quiet garden area. We sat out on the balcony and had coffee and tea in the morning. The night before had a swim and enjoyed the sauna, steam room and pool. Later had a wonderful meal in the ring room. If we’re in the region again, we’ll definitely stay, and hopefully for a little longer!

2025-09-28 via Nuitee
T
Tim
10
Pros:

Amazing hotel. 5*

2025-09-27 via Nuitee
I
Isla
8
Pros:

Lovely spacious room

2025-09-26 via Nuitee
R
Richard
10
Pros:

Excellant

2025-09-25 via Nuitee
C
Colleen family
8
Pros:

Good size accommodation in chalet building however rattling door when windy outside was very annoying. Reported to staff so no excuse if not now sorted out.
Helpful and friendly staff.
Shame gown not offered for use after using spa and waiting for treatment (which was great)
A pleasant stay

2025-09-22 via Nuitee
A
alan
10
Weekend away
Pros:

We stayed with friends for 3 nights. The staff service and environmental was only what I can describe as superb. Set down a long tree lined avenue only gives a clue as to the lovely gardens and setting.

2025-09-21 via Nuitee
K
Karen
10
Pros:

Lovely comfortable clean room, comfortable bed, food excellent, very attentive staff throughout the hotel, only observation the WiFi so TV signal could be improved out to the suites. Overall a wonderful stay to celebrate our wedding anniversary, thank you park farm.

2025-09-15 via Nuitee
Y
Yoshi
10
From a Returning Customer
Pros:

We were a returning customer couple, since we had a great stay with them a few years ago. This time, the room available was upstairs and smaller, but with a garden view. The gardens are still kept very tidy and added to our pleasant stay. We had the dinner at the hotel which was excellent again. It is very easy to access the Park and Ride to get into the city centre (we were there for the revamped castle just recently reopened this summer). I highly recommend the hotel, which is apparently run by a family (according to the locals) and it shows in their care in maintaining the standard of the legacy their ancestors built over years.

2025-09-05 via Nuitee
O
Olivia family
10
Pros:

We really loved our stay at Park Farm Hotel. The perfect balance of great service, excellent rooms and facilities but super relaxed and not stuff at all. The staff are a huge credit to this hotel - knowledgeable, genuinely friendly and nothing is too much trouble. The wonderfully maintained outside space with lots of lovely trees and shrubs really add to the atmosphere - looking out at the Japanese maples from the jacuzzi was a really treat. The only suggestion is make is to offer a non-dairy milk and yogurts at the breakfast buffet for drinks and cereal. The staff kindly went and got some non-dairy milk from the kitchen but it would have nice to help ourselves from the buffet. Thanks for such a lovely time - we will be back for sure!

2025-08-30 via Nuitee
P
Philip partner
10
Pros:

Comfortable and beautiful condition. Swimming pool and changing facilities also lovely

2025-08-29 via Nuitee
R
Robert
10
Brilliant!
Pros:

Our stay was amazing from the room to the staff and food. We ate in both the bar and restaurant, the food in both was plentiful and delicious! The staff were extremely polite and helpful. Our room was spacious, clean and comfortable. We will definitely be going back!

2025-08-29 via Nuitee
M
Mike friends
10
Pros:

Really nice hotel and facilities. Conveniently located a short drive from the A11.

2025-08-20 via Nuitee
R
Robert
10
A1 hotel
Pros:

A1 hotel i will return

2025-08-11 via Nuitee
J
Julie partner
10
Pros:

Just returned from a weekend stay with my boyfriend and it was just perfect from start to finish. Lots of free parking and huge outdoor areas to explore. We had such a warm welcome by Karen on Reception. Our room was fantastic, a super size bed with a lovely balcony, a huge bathroom with bath and walk in shower. It was very clean and spacious. The breakfast was good with all the options you’d expect from a cooked breakfast to continental. We used the spa facilities which were fab and not too crowded. All staff were extremely helpful and friendly and nothing was too much trouble. Would definitely recommend staying here and we will definitely be returning.

2025-08-03 via Nuitee
D
Denean
8
Pros:

The rooms without Aircon are at a disadvantage in the hot weather. I had some trouble getting an extra fan and the one that I was given had blades that hit the cover so it made a terrible noise. I managed to find a workaround but my first night there was not a good one. However, an extremely helpful member of staff on my second day sorted out a decent fan and some extra bottles of water. She really was so kind. The breakfast was delicious and the staff in the dining room were friendly and helpful. If you book a room with air conditioning you will probably have a 5* experience

2025-08-01 via Nuitee
J
Julie
10
Would recommend
Pros:

It has a tree lined drive up to the hotel which was nice. Book in was quick and easy. Our room was through the back of the hotel in a courtyard and was like a chalet. The room itself was large as was the bathroom which had a separate bath and shower. It also had a little patio area with table and two chairs which we used as it was a lovely day.
We arrived prior to the 3pm check in, but we were able to use the leisure facilities meanwhile. My only complaint was that we stood at the spa reception desk for a while whilst the staff finished their chat and even though they saw us they didn’t stop to ask if we needed any help ..we did we needed towels! The sauna and steam were good but they had a bit of a stale aroma. The pool itself was a good size for a swim and a pleasant temperature.
There was a good choice at breakfast. The traditional breakfast items were of good quality and was self serve. You could also have alternatives like eggs Benedict made to order. The Danish Pastries were full sized ones!
I would definitely stay again.

2025-07-26 via Nuitee
C
Caroline
10
quiet hideaway in Norwich
Pros:

lovely hotel and surroundings, staff always helpful, efficient and willing. Rooms excellent and food also very good, great breakfast too,

2025-07-26 via Nuitee
J
James
10
Pros:

Lovely Hotel for a relaxing break

2025-07-21 via Nuitee
M
Maria
8
Pros:

Lovely setting and rooms, nice breakfast. Only air conditioning would have been nice to have, and having to pay 10 pounds to use the gym was a bit excessive.

2025-07-16 via Nuitee
J
Jennifer
6
Pros:

Very disappointed with service at breakfast and the breakfast itself. Although eggs look very pretty only cooked on one side, undercooked egg white is very off putting

2025-06-13 via Nuitee