Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Nice pool
Cons:
Cleanliness issues
Room quality outdated
Parking situation unclear

Categories

Cleanliness
7.75
There were reports of unclean showers with previous guests' hair and mould.
Service
9.25
Guests consistently praised the friendly and accommodating staff.
Location
9.25
Great location with ease of access to shops and activities.
Room Quality
7.25
Rooms were described as dated with some mentioning the need for renovations.
Amenities
8.75
The facilities such as pools and gym received positive remarks.
Value for Money
8.25
Good value considering the older apartments and location.
Food and Beverage
8.75
Positive experience reported about the cafe and amenities.
Overall Experience
8.75
Overall positive experiences reported by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:25

Property Description

Luxurious Accommodation Options

Bel Air on Broadbeach offers stunning one and two bedroom apartments, as well as three bedroom penthouses with breathtaking views. The bright and airy rooms feature floor-to-ceiling windows, satellite TV, and kitchen facilities. Some room types even include free WiFi, ensuring a comfortable stay for all guests.

Convenient Location

Perfectly situated across from Pacific Fair Shopping Centre and the Gold Coast Convention Centre, guests can easily explore the area. The new light rail system provides convenient transportation options, making it effortless to discover all that Broadbeach has to offer.

Impressive Facilities

Guests can indulge in a range of facilities including Roman style cascading outdoor pool, indoor lap pool, fitness centre, children’s wading pool, BBQ areas, meeting room, and onsite cafe. Whether you seek relaxation or recreation, Bel Air on Broadbeach has something for everyone.

Experience luxury and convenience at Bel Air on Broadbeach - book your stay now!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card, and a 2.5% charge when you pay with an American Express credit card.
Please note that there is a 3.5% charge when you pay with a Diners Club credit card and a 2% charge when you pay with an International credit card.

All clients under the age of 18 must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    People 4 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 2923 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
M
Monique • couple • au
10
2026-02-14 • via Nuitee
M
marianne • extended_group • nz
5
Great location but rooms need a refurb
Pros:

The location was great and the hotel was very clean
View from the balcony is amazing, short walk to cafes restaurants and mall

Cons:

Lack of atmosphere around the pool area like a bar would be great and the furniture in the room was a little dated and tired , had to move rooms because mattress had a peice of metal sticking out

2026-02-14 • via Nuitee
M
Magdalena • couple • us
8
2026-02-13 • via Nuitee
R
Risto • couple • au
8
2026-02-13 • via Nuitee
T
Tasha • family_with_children • au
8
Pros:

Great location, great views, good facilities

Cons:

Only 2 drinking glasses in a 2 bedroom apartment that could fit 4 adults. Furniture could do with an upgrade, just minor things.

2026-02-13 • via Nuitee
C
Cynthia • family_with_children • au
10
Pros:

Everything

2026-02-13 • via Nuitee
D
Deborah • family_with_children • au
10
2026-02-12 • via Nuitee
S
Sharon • family_with_children • au
9
2026-02-11 • via Nuitee
A
Alison • family_with_children • au
8
Great location & facilities
Pros:

Location & Facilities

Cons:

The bathroom taps leaked. The rooms are a little dated, but overall loved the stay.

2026-02-10 • via Nuitee
T
Tony • extended_group • au
10
Choice
Pros:

Great location magnificent view from room 1251 with huge balcony ,very nice huge apartment clean and full of everything you needed to cook and wash clothes all rooms with ac , lovely pool area with sauna and indoor heated pool as well very happy and good value for money stayed 4 nights

Cons:

Nil

2026-02-09 • via Nuitee
S
SC • family_with_children • au
7
Pros:

Loved the pools and location.

Cons:

Some dirty items in kitchen and not alot of choice if cooking a meal. Small bathroom. Unit a bit dated.

2026-02-09 • via Nuitee
D
Danielle • family_with_children • au
10
Great spot in Broadbeach
Pros:

Comfy bed, spacious, awesome pool, great location.

Cons:

Hallways had a weird smell, sort of like hot rubbish. But the rooms themselves smells perfectly normal.

2026-02-08 • via Nuitee
J
John • solo_traveller • au
7
Pros:

Location was perfect

Cons:

I’m 183cm shower in bath was very confined. Toilet was way to low for me

2026-02-08 • via Nuitee
B
Bradley • family_with_children • au
3
Pros:

Location was good.

Cons:

It's a very much old person place no good for families with children.

2026-02-08 • via Nuitee
F
Fleming • couple • gb
9
Had a great few days visiting friends which live close by
Pros:

Everything

Cons:

Nothing

2026-02-08 • via Nuitee
D
Dianne • couple • au
9
2026-02-08 • via Nuitee
A
Alycia • couple • au
7
Great location and amazing to have parking included in our stay.
Pros:

The location was fantastic, and the free car parking made such a difference. The facilities such as the parking, pool, spa, gym, and the book shelf were great and the staff were very friendly

Cons:

The smell in the hallway and the shower wasn’t very good. No service after 5pm so couldn’t get new towels or toilet paper, no housekeeping.

2026-01-31 • via Nuitee
A
Anastasia • couple • au
10
2026-01-31 • via Nuitee
S
Sue • couple • au
8
Overall great location and facilities
Pros:

The pools were great, however spa had heating issues

Cons:

Spa not working and not warm

2026-01-31 • via Nuitee
A
Allicia • family_with_children • au
7
2026-01-30 • via Nuitee