Park Hotel Principe

Hotels
8 (1699 reviews)
Via Montalbano 19 , Lugano , ch

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Spacious and comfortable rooms
Good breakfast offerings
Cons:
Rooms could use refreshing
Some amenities lacking
Check-in process not smooth

Categories

Cleanliness
7.5
Multiple mentions of rooms needing refreshment and some issues with cleanliness noted.
Service
8.5
Overall friendly and accommodating staff, though some issues with check-in mentioned.
Location
8.5
Generally good location with multiple mentions of the calmness and scenic surroundings.
Room Quality
8
Rooms described as spacious and comfortable, though some have mentioned needs for updates.
Amenities
7.5
Some amenities were lacking, and items like the gym and sauna received mixed reviews.
Value for Money
8
Overall good value for the price, though some guests felt certain aspects did not justify the cost.
Food and Beverage
8
Good breakfast options were noted, but some guests found the offerings average.
Overall Experience
8
Overall positive sentiment with a few noted issues but still a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:38

Property Description

Luxurious Accommodations
Experience spacious and elegantly furnished units at Park Hotel Principe, each equipped with modern amenities like air conditioning and satellite TV. Some rooms even boast private terraces or verandas with garden views.

Relaxation and Recreation
Unwind by the heated outdoor pool or enjoy a game of tennis on one of the hotel's two courts. Guests can also make use of the fitness room, sauna, and solarium for ultimate relaxation. A courtesy shuttle service into town and bicycle rentals add convenience to your stay.

Delightful Dining and Services
Start your day with a delicious breakfast spread featuring homemade pastries. Enjoy complimentary WiFi, free parking, and access to premium facilities like the swimming pool. For added convenience, take advantage of the private car park and shuttle services during peak seasons.

Book your stay at Park Hotel Principe now for a truly indulgent experience.

Important information:

Reservations for the gourmet restaurant Principe Leopoldo and treatments at the DOT Spa, located in the main villa, are mandatory and should be arranged prior to arrival by contacting the hotel.

Please note that credit cards from third parties are not accepted. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly. Please note that they city tax is mandatory for children from 14 years upwards. Pet fee is CHF 35 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1699 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
M
Massimiliano family_with_children ca
10
2026-06-18 via Nuitee
P
Philip solo_traveller gb
9
Pros:

Space was great job

Cons:

Some paints falling of the walls in living room

2026-06-18 via Nuitee
M
Massimiliano couple ca
10
2026-06-18 via Nuitee
J
Janos couple us
9
Pros:

It is a bit of a blast from the past. Beautiful gardens, nice, big swimming pool, big room with a terrace overlooking the gardens, hand-painted elevator doors. Must have been one of the very top hotels in Ticino.

Cons:

More plugs in the room. 24 hour front desk. Did not subtract from a great stay.

2026-06-18 via Nuitee
R
Ralph solo_traveller lu
8
2026-06-17 via Nuitee
S
Sandra couple ch
8
Ruhig und entspannt
Pros:

Die Lage und die Grösse der Zimmer

Cons:

Bad im Zimmer und Pool sollten erneuert werden - schon sehr alt

2026-06-17 via Nuitee
A
Anna Sofia solo_traveller de
9
Top Hotel, immer wieder gerne
Pros:

Der Garten ist wunderschön. Das Personal super freundlich.

Cons:

Etwas in die Jahre gekommen, aber eigentlich schon wieder Retro (verzinkte Aschenbecher in den öffentlichen Toiletten)

2026-06-16 via Nuitee
M
Marianne couple ch
5
Pros:

Das Personal war sehr freundlich

Cons:

Das es kein Service gab beim Pool.
Das unser Lavabo unten nicht mehr dicht war und wir am Schluss nur noch das Wasser von der Badewanne benutzen konnten um Zähne zu putzen.
Das Bad ist renovierungs bedürftig.

2026-06-15 via Nuitee
M
Marcel couple ch
7
Dommage car mauvais temps
Pros:

Impeccable

Cons:

Odeur de moisi dans la salle de bain

2026-06-11 via Nuitee
M
Maria João couple ch
9
2026-06-10 via Nuitee
J
Jan solo_traveller nl
8
Pros:

Prachtige plek in grote tuin

2026-06-08 via Nuitee
K
Ksenija family_with_children de
9
2026-06-08 via Nuitee
A
Andrea Claudio solo_traveller ch
10
2026-06-08 via Nuitee
S
Sheila couple ch
7
Good to fair overall, price too high, facilities and restaurant are great.
Pros:

It’s a beautiful quiet location, with an easy walk to the city.

Cons:

Me and my friend were surprised about the self check-in. Plus the system didn’t work so we had to walk -in the rain- to the main building where we were helped in a friendly way. Which made up concerning our first impression. Without that first impression -a face, or a person- is needed I think, because for this price I imagine another price range per night. I’m quite travelled.

2026-06-07 via Nuitee
P
Paul family_with_children ch
10
Das Hotel, allgemein das Tessin und die Region Lugano kann ich nur herzlich empfehlen
Pros:

Wundervolles Hotel, kreativ und herzlich eingerichtet. Sehr nettes, freundliches und hilfsbereites Personal. Zentral gelegen optimal für Ausflüge oder für Lugano zu erkunden. Zimmer waren extrem sauber. Mega leckeres Frühstück. Und viele Parkmöglichkeiten vor allem eine grosse Tiefgarage

Cons:

Alles war in Ordnung

2026-06-07 via Nuitee
F
Frederic couple ch
7
Es war entspannend
Cons:

Das Mobiliar und die Ausstattung ist in die Jahre gekommen
Einige Renorvierungrn an Wänden und der Zimmer wäre nötig

2026-06-06 via Nuitee
P
Prof. Dr. Jörn solo_traveller de
5
Für eine Nacht okay. Schade, hätte deutlich mehr Potential.
Pros:

Nette Lage in einem kleinen Park

Cons:

Deutlichst in die Jahre gekommen und abgewohnt. Flecken auf dem Teppichboden, Türen und Türrahmen mit abgeblätterter Farbe. Billig wirkende Zimmertür und Schranktüren. Vollkommen defekter Korbstuhl auf dem Balkon. Rezeption nur rudimentär besetzt. Keine Bar.

2026-06-05 via Nuitee
B
blanc couple ch
9
agréable et reposant
Pros:

Nous aurions apprécié de vraies oranges pour le jus d'orange du matin et non des espèces de sirop

Cons:

le manque de personnel à la réception

2026-06-04 via Nuitee
G
Guy solo_traveller lu
7
Pros:

Fahrradverleih im Hotel

Cons:

Sauna sehr klein und spartanisch

2026-06-03 via Nuitee
M
Milena family_with_children ch
10
2026-06-02 via Nuitee