Dar Bensouda

Hotels
Independent
9.4 (76 reviews)
14 Zkak El Bghel, Elquettanine, Fes, 30202 , Fes , MA

Facilities

Free breakfast
Full-service spa
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited amenities
Varied perceptions on value for money
Mixed feedback on food and beverage offerings

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8
Guests highlighted the friendly and helpful service provided by the staff.
Location
8
The hotel's central location within the city was praised by guests.
Room Quality
8
Guests found the rooms comfortable and well-furnished.
Amenities
7.2
Mixed reviews on the amenities, with some guests enjoying the gym and pool facilities.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high.
Food and Beverage
7.3
Feedback on the food and beverage offerings was generally positive, albeit with some suggestions for improvement.
Overall Experience
7.6
Most guests had an enjoyable overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 03:31

Property Description

Luxurious Spa Services
Pamper yourself at the full-service spa offering massages and facials, ensuring ultimate relaxation during your stay.

Authentic Dining Experience
Indulge in delectable Moroccan cuisine at Restaurant Dar Bensouda or savor a local cuisine breakfast each morning, providing a true taste of the region.

Convenient Amenities
Benefit from services like complimentary Wi-Fi, concierge assistance, and 24-hour room service, making your stay both comfortable and hassle-free.

With a prime location near Place R'cif and Saffarin Madrasa, Dar Bensouda is the ideal choice for your Fes getaway. Book now to experience luxury and convenience at its finest.

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.4
Based on 76 reviews
Cleanliness: 7.5
Service: 8
Location: 8
Room Quality: 8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.6
A
ANTONIO family
8
Pros:

Property was nice but not overwhelming. austere would be the way to describe the decor. The rooms were a good size and service was good. But overall, there was nothing memorable about this Riad. Also, as is true for most riads in the Medina, one would have to be picked at the nearest car access and be transported by luggage service to the Riad itself. We are used to this, but Dar Bensouda was quite much farther than what would be typical. Good place, but given stiff competition of riads in Marrakech (so many great options at this price level), will likely not come back…

2025-05-14 via Nuitee
M
Michael partner
10
Pros:

A beautiful 16th Century Fes Palace. We had a comfortable room on the ground floor just off the central courtyard. Roof terrace with commanding views of the city.
Very helpful manager and staff. Good Moroccan breakfast and dinner available.

2025-04-06 via Nuitee
P
Pedro partner
10
Pros:

This Riad is lo ated i side the Medina so its advisable to call ahead 20 minutes prior to arrival so a porter can take you and your luggage directly through the maze that is the Fez medina. The hotel can book a private 4 hour tour of the medina with a local guide for $40 Euro and ask if Omar can guide for you. Well worth it! For dinner you can dine in or dine nearby Ruined Garden restaurant. Suggest downloading the Map.Me app to help you navigate around the Medinas in Morroco

2025-04-01 via Nuitee
A
Aboubakrine
10
Pros:

It was place to relax

2025-01-21 via Nuitee
M
Marilyn
10
Pros:

Dar Bensouda was a lovely oasis of calm in the middle of the Fes medina! When I say “in the middle”, I mean it - so definitely take the option to have a porter meet you with a cart to help you with your bags through the medina! It’s a gorgeous place and reception was super helpful with helping me get in touch with my upcoming desert tour operator to arrange pick up times at location when they initially weren’t answering. Also definitely try their in-hotel hammam and their restaurant too for dinner while you are staying there! I noticed some reviews mentioned a bad smell but that was not the experience for me, throughout the hotel they had that lovely scent infuser like you get in luxury spas which I really enjoyed. Only stayed for one night as I was travelling through from Chefchaouen but wished I could have stayed longer!

2025-01-10 via Nuitee
C
Christian P
10
Pros:

Et flott hotell i historiske omgivelser. Prima takterrasse og hotellrestaurant.

2025-01-06 via Nuitee
V
Verified traveler
10
Superb hotel in old Fes.
Pros:

New Years dinner and celebration was fantastic. Staff very friendly and professional. Highly recommended.

2025-01-01 via Nuitee
J
Julio
10
Eine Oase der Ruhe und Eleganz
Pros:

Das Haus ist EINE Oase der Ruhe und Eleganz. Es erinnert an ein Palace oder Minarett. Das Haus strahlt Ruhe aus. Die Zimmer sind perfekt dekoriert und sehr sehr sauber. Das Personal einfach freundlich und diskret. Ich liebe dieses Hause und deine Leute!!

2024-12-28 via Nuitee
S
Sanghyuk partner
10
Pros:

Very cool riad built in the 17th century

2024-11-18 via Nuitee
N
NIDIA DIAENE
10
Pros:

Love the place. Staff is the best. Views are great.

2024-11-10 via Nuitee
S
Saquib family
6
Pros:

This was dep in the medinah— not easy to get to and it was extremely noisy. A decent road but not a 5 star experience.

2024-06-22 via Nuitee
A
Alexander family
10
Pros:

A fabulous Riad. Stunning interior. Great location in the heart of the Fez Medina.

One thing to keep in mind is that there are lot of stairs. Fez is hard if you aren't fit. We were fine but my mother would have had difficulties.

2024-01-08 via Nuitee
J
Jacques partner
10
Pros:

Personnel courtois, toujours serviable et souriant. Ils sont tous ainsi! Belle chambre, bien décorée. Hôtel bien situé au cœur de la médina. Attention! Ayez un GPS pour vous retrouver dans la médina, sinon vous allez vous perdre!

2023-12-06 via Nuitee
G
Garrett partner
10
Pros:

We had a great visit. We stayed for a few nights. The hotel is technically two joined buildings. One side has a swimming pool that is great to use on a hot day. There is an extensive roof deck with good views of Fes and comfortable seating. The restaurant is good - we sometimes at breakfast, lunch and dinner there. The rooms are beautiful and comfortable. Also, the staff really went out of their way to help us. We used the spa and it was a highlight too.

2023-06-11 via Nuitee
F
Fidias family
10
Pros:

We were told by everyone this was the best Riad in Fez and they were right. It’s about a 10 minute walk from the drop off point but it’s worth it. It’s a beautiful place like traveling back in time. We had a suite and it was large and very comfortable. The staff was amazing, very helpful. The food was made to order and it was great. I would definitely recommend it to anyone traveling to Fez.

2022-10-07 via Nuitee
S
Stanley
10
Fabulous Dar Bensouda Fes Medina.
Pros:

Fabulous traditional Riad in the Medina of Fes, Morocco.
Lovely accommodations and fantastic staff especially manager, Yessin, and Medina guide Aziz.
I would highly recommend staying at Dar Bensouda to anyone going to Fes.

2022-04-28 via Nuitee
M
Mohammed family
10
Pros:

Wonderful staff and excellent place to stay.

2021-12-02 via Nuitee
C
Cindy family
10
Pros:

Fabulous time. Beautiful property. Warm, welcoming staff.

2021-11-30 via Nuitee
S
Stuart partner
10
Pros:

Wonderful stay, will come back again and again!

2021-11-26 via Nuitee
E
Elke partner
10
Pros:

The property was beautiful and very well maintained. The staff were excellent, particularly the GM, Yassine. He went to great lengths to make sure we were comfortable and felt welcome during a very busy week. We are grateful he was there and are glad to have met him.

2021-10-01 via Nuitee