Holiday Inn & Suites Sapporo Odori Park by IHG

Hotels
Holiday Inn Express
8.8 (102 reviews)
6-1 Nichi-8chome, Minami 2-Jo, Chuo-Ku, Sapporo, Hokkaido, 060-0062 , Sapporo , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Good breakfast spread
Convenient facilities
Cons:
Limited parking
Expensive breakfast
Lack of spa services
Room maintenance issues
Varied opinions on value for money

Categories

Cleanliness
7.4
Overall, guests appreciated the cleanliness of the hotel, but there were some mentions of cleanliness issues, particularly in bathrooms.
Service
7.9
Service was generally well-received, with friendly and helpful staff, though some complaints about wait times were noted.
Location
8.4
The hotel's location near key landmarks and public transport was highly praised by guests for its convenience.
Room Quality
7.8
Guests found the rooms spacious and comfortable, but some mentioned minor maintenance issues and the need for updates in certain areas.
Amenities
7.2
The provided amenities were satisfactory, with some positive mentions of facilities like the onsen and gym, but some guests desired additional services such as a spa.
Value for Money
6.9
Opinions on value for money varied, with some guests feeling the price was steep for the services provided while others found it reasonable considering the location.
Food and Beverage
7.5
Breakfast and restaurant offerings were generally well-received, although some guests desired more variety in the food options.
Overall Experience
8.1
Most guests reported positive overall experiences at the hotel and expressed willingness to recommend it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 23:35

Property Description

Luxurious Spa Amenities
Dip into one of the 2 spa tubs or enjoy the sauna for a relaxing experience during your stay.

Gourmet Dining Experience
Savor a delightful meal at レストラン and indulge in buffet breakfasts to kick start your day, available daily.

Convenient Facilities and Services
Benefit from amenities like complimentary Wi-Fi, dry cleaning services, and a 24-hour front desk. Self parking is also available.

Experience luxury and convenience at Tenza Hotel & SKYSPA at Sapporo Central, book now for a memorable stay.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 102 reviews
Cleanliness: 7.4
Service: 7.9
Location: 8.4
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.5
Overall Experience: 8.1
A
Akio family
8
Pros:

部屋もお風呂も大変綺麗

2025-10-12 via Nuitee
D
Derek
10
Pros:

I had a very nice stay. The accommodations were very clean and so was the interior of the building. The staff were very kind and made me feel welcome.

2025-10-08 via Nuitee
C
Chisaki
10
Pros:

居心地よかったです

2025-04-03 via Nuitee
S
Seiko family
10
Pros:

3月末で閉店とあり残念です。スタッフの方々も感じよく、朝食も美味しかったです。

2025-03-31 via Nuitee
R
REIKO friends
10
Pros:

とてもキレイでした♪

2025-03-29 via Nuitee
H
Hiroko
10
Pros:

良いホテルで快適に過ごさせていただきました。
3月末でしまるとは、とても残念です。
お世話になりました。

2025-03-27 via Nuitee
A
Amanda family
6
Pros:

Bit walk to subway, area seems bit out of the way but close to the commercial shopping street. Hotel is bare-bone. Everything is self serve. Staff does not speak English. Maybe the language barrier make them seem unfriendly. I won’t stay here again. Paying CA410/night for a 2 star hotel or motel doesn’t make sense

2025-03-27 via Nuitee
K
Kiyoshi
8
Pros:

サウナが良かった。

2025-03-26 via Nuitee
K
Kathryn
8
Excellent baths
Pros:

Good- slept well, good selection of pillows, baths were great, room comfortable.

So so- the bathroom could have been cleaner, but I didn't complain.

2025-03-26 via Nuitee
S
Sayaka partner
10
Pros:

3月で閉館になるとのことで以前も泊まったこともあり、最後にと思い宿泊しました。
立地的に歩くので冬旅行の時のキャリーケースは大変でした…入り口も階段なのでスロープがほしいところ。
朝食は大変満足でした!
スタッフさん皆にこにこで優しくて対応も良かったです。

2025-03-23 via Nuitee
K
Ko partner
6
Pros:

良かった

2025-03-13 via Nuitee
H
Hiroto friends
6
Pros:

部屋の写真だけでは判断しづらく、実際入ってみて思っていた内装と違った。

2025-03-03 via Nuitee
M
makoto
10
Pros:

朝食おすすめ

2025-02-25 via Nuitee
K
Kam Ping friends
10
Pros:

Everything is nice and neat inside the hotel. Not located in the middle of the city center but it's walkable to the main shopping street in 15mins.

2025-02-18 via Nuitee
M
MAI family
8
Pros:

今回こちらのホテルを利用させて頂きましたが、行ってみて分かりましたが微妙に最寄りのバス停や駅が近かったのがちょっと不便で冬の雪の中だったので結局タクシーを高い、ちょっと割高になってしまったかなと。
そのほか、清潔感、スタッフの方々の御対応、朝食は良かったと思います。ただ一つ、備え付けのハンドソープが成分が強いのか水分を持ってから結構ガザガサになり、もう少し優しいハンドソープだと良かったなと。
お風呂サウナは最高でした。

2025-02-18 via Nuitee
Y
yi partner
10
Pros:

2分钟走到狸小路,非常方便

2025-02-15 via Nuitee
C
chinying
10
Need improvement on front desk service.
Pros:

Nice room and spa pool. But taxi service was terrible since they sent a small cab to fit 4 of us and our luggages bags even we already informed them we needed a big van.

2025-02-12 via Nuitee
V
Verified traveler
10
Perfect for the ice festival!
Pros:

Great location to enjoy the ice festival. Beautiful hotel with lovely staff.

2025-02-12 via Nuitee
K
Kathy Duyen
6
Pros:

I did not enjoy my stay here and I think this is the first time I didn't like a hotel in Japan. I find that most of the people who work at hotels are very welcoming and kind. I know that having to welcome foreigners isn't always fun so I tried to use the very limited Japanese I've learned to help but upon first check in, the front desk was unsmiling and unhappy. It was very offputting. She didn't handed me my keys but didn't mention that I got meal tickets and I assumed it was just information on the hotel and didn't think to check (that is my fault). I only saw later that I had free meal tickets. A couple of other times that i've tried to talk to other staff, they had the same demeanor except 2 of the staff members. One helped me get back into my room after I accidentally left my key inside and the other came in midway after another person was helping me ship a package.

The room itself was not great. Everything felt a bit outdated and gross. Because it's the winter, I've been soaking in my tubs since I have tattoos and can't go to the public baths. The tub at this hotel looked unclean and the sink as well. There was an orange ring around the drain. Everything looked like it wasn't cleaned very well. The room itself was fine and manageable although a bit small.

2025-02-10 via Nuitee
?
?? family
8
Pros:

女性大浴場のドライヤーが壊れてたり、サウナの時計が動いてなかったりしたので点検はしてほしい。


朝食は大満足でした

2025-02-10 via Nuitee