Palmanova Suites by TRH

Hotels
7.9 (2590 reviews)
Martín Ros García,15 , Magaluf , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.11
Numerous complaints about stains and unclean conditions in the room.
Service
9.58
Staff were helpful in some situations, but overall service varied.
Location
9.62
Great central location close to bars and the beach.
Room Quality
7.07
Mixed reviews; issues with locked doors and cleanliness reported.
Amenities
8.1
Facilities like the pool were enjoyed, but parking issues noted.
Value for Money
8.06
Pricing raised concerns due to additional unexpected fees.
Food and Beverage
6.11
Buffet variety and quality were disappointing.
Overall Experience
9.58
Overall, a good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:05

Property Description

Hillside Location in Mallorca:
Palmanova Suites by TRH offers a picturesque hillside setting in Mallorca, providing guests with stunning views and a tranquil atmosphere.

Lagoon-Style Outdoor Pool:
Guests can relax and unwind by the lagoon-style outdoor pool, perfect for a refreshing dip or soaking up the sun on the spacious sun terrace with comfortable loungers.

Proximity to Magaluf Beach and Resort Centre:
Conveniently located just 150 meters from Magaluf Beach, and a short 10-minute walk to the vibrant resort centre with an array of entertainment options, Palmanova Suites by TRH is the ideal choice for a memorable stay in Mallorca.

To experience the beauty of Mallorca and enjoy a relaxing getaway, book your stay at Palmanova Suites by TRH today.

Important information:

Please note, when booking more than 6 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

When booking half or full board, please note that drinks are not included.



Please note the Full Board plan includes:

- Breakfast, lunch and dinner (buffet service)
- Snacks from 11 am until 12.30 pm and from 4pm until 5.30pm
- 3 alcoholic drinks at lunch and 3 more at dinner (wine or beer).
- Nonalcoholic drinks from 11am until 7 pm at Swimming Pool Bar
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2590 reviews
Cleanliness: 5.11
Service: 9.58
Location: 9.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 6.11
Overall Experience: 9.58
J
jasmina family_with_children at
2
2026-07-18 via Nuitee
D
Dardan family_with_children ch
3
2026-07-18 via Nuitee
O
Ondrej solo_traveller sk
5
Pros:

Pekny den vsetkym, personal, jedlo, upratovanie hodnotim poztivne. Poloha Hotela vzhladom k vzdialenosti k moru je cca 150m.

Cons:

Vyslovene sa jedna o party hotel pre mladych 17-25 rokov v drvivej vacsine z britskych ostrovov. V hoteli neexistuje nocny klud, ziadna Security. Kazdu noc od 3 AM- 7AM vracajuci sa z diskotek kricia, budia ludi, zvonia na zvonceky. Ked vyjdete a ozvete sa je to este horsie. Izby v ktorych sa spi su hned za chodbou ,dvere nie su absolutne oddizolovane. Odporucame Vedeniu Hotela dat do popisu , ze sa jedna prevazne o hotel pre mladych ludi . Bohuzial po tejto skusenosti to bolo nase prve a aj posledne ubytovanie v Magalufe.

2026-07-18 via Nuitee
M
Matteo extended_group it
3
Pros:

piscina ben curata e ottima musica

Cons:

Soggiorno decisamente deludente.

Appena arrivati abbiamo chiesto gentilmente di cambiare una moneta da 2 € per poter utilizzare l’armadietto dove riporre le bagnaglie, ma la signora alla reception si è rifiutata di aiutarci. Un gesto semplice che avrebbe fatto una buona impressione e che invece ha dato subito un’idea della scarsa attenzione verso gli ospiti.

Ho trovato inoltre assurdo dover pagare anche il deposito bagagli: un servizio che in molti hotel viene offerto gratuitamente, soprattutto il giorno della partenza.

La camera era pulita, unico aspetto positivo del soggiorno, ma l’aria condizionata funzionava molto male e non riusciva a rinfrescare adeguatamente l’ambiente.

Anche l’area snack, che sulla carta era gratuita, è stata una delusione: gli alimenti erano continuamente circondati da moscerini, una situazione poco igienica e decisamente sgradevole.

Il punto peggiore è stato senza dubbio il cibo. Buffet ripetitivo, con gli stessi ingredienti riproposti ogni giorno in modo leggermente diverso, ma senza qualità né varietà. La cosiddetta “serata italiana” è stata un vero insulto alla cucina italiana: piatti lontanissimi dalla nostra tradizione e preparati in modo davvero deludente.

Nel complesso è stata un’esperienza che non ha soddisfatto le nostre aspettative. Tra servizi carenti, poca attenzione al cliente e una ristorazione di basso livello, purtroppo non torneremo e non ci sentiamo di consigliare questa struttura.

2026-07-17 via Nuitee
I
Ikram extended_group it
10
2026-07-17 via Nuitee
K
Khalid extended_group sa
1
Overall, the service did not meet the standard expected for a resort, and the experience was disappointing. Disappointin
Pros:

Only a few staff members were friendly and helpful. Other than that, there was nothing that stood out positively.

Cons:

When we arrived, there were repair works at the door of our room, yet we were not informed in advance or offered another room. We requested a room upgrade because of the inconvenience, but the request was refused.

The air conditioning barely worked, and the room remained very hot throughout our stay.

Most of the staff were unfriendly and unprofessional, especially some of the reception staff. One receptionist even accused me of recording and told me not to film in a rude manner, even though I wasn’t recording anything.

2026-07-16 via Nuitee
J
Janhart62 solo_traveller gb
7
Lovely hotel wish could have enjoyed pool more.
Pros:

Lovely hotel, clean comfy rooms, nice staff, stunning balcony views, sadly located up a steep hill, disappointed as not what I expected, for quite expensive hotel, mainly groups of young boys/girls which made enjoying the lovely pool near impossible, taken over with boys playing volleyball most of the day, for this reason wouldn't book again.

Cons:

Hotel mainly for Young groups, can't enjoy the pool. B&B best option, location tough up a steep hill.

2026-07-15 via Nuitee
O
owen couple es
7
2026-07-15 via Nuitee
N
Nina couple fr
10
2026-07-15 via Nuitee
J
Jean Peggy solo_traveller re
1
Cons:

Hôtel trop bruyant. Pas approprié pour une famille. Beaucoup Beaucoup trop de bruit. Impossible de dormir. Très déçu.

2026-07-14 via Nuitee
L
Lucia extended_group de
10
Pros:

El personal andaluz lo mejor de lo mejor <3

2026-07-14 via Nuitee
N
Natalia couple gb
8
2026-07-13 via Nuitee
C
Cincinat solo_traveller fr
8
2026-07-13 via Nuitee
G
Giordano solo_traveller it
8
2026-07-13 via Nuitee
A
Ala extended_group us
8
2026-07-13 via Nuitee
G
Giorgina&amp;Andrea solo_traveller it
8
Pros:

Tutto bellissima struttura , posizione , pulizia

Cons:

Nulla

2026-07-12 via Nuitee
R
ROBERT solo_traveller gb
8
Good location clean tidy hotel great staff
Pros:

Location

Cons:

Aircon not great

2026-07-12 via Nuitee
M
Mohamed Amine extended_group fr
5
Médiocre et pas tres professionnel
2026-07-11 via Nuitee
I
Iulia Oana solo_traveller ro
5
NO FAMILIAR, NO TODO INCLUIDO, NO SEGURIDAD
Pros:

Habitacion amplia y completa
Comida poco variedad pero muy buena, personal de cocina muy amable y atento
Club infantil, mi hijo era el unico niño del hotel asi que maravilloso porque la chica jugaba solo con el y el encantado
Piscina de poca profundidad solo para nosotros ya que no habian mas familias con niños!

Cons:

No es un hotel familiar ya que eramos la unica familia con niños, 98% del hotel adolesentes maximo 20 años que estan 24h de fiesta!
TODO INCLUIDO no es todo incluido, entran las 3 comidas( en cada comida 3 bebidas TODO DE GRIFO incluso el agua), sanck o granizado o helado entre horas HAY QUE PAGARLO, entre las comidas puedes pedir bebidas de grifo es lo unico incluido!
Hemos comprado 2 cervezas 5€ una, calientes y nos querian dar vasos con hielo para la cerveza pero aun asi caliente la hemos tenido que pagar porque ya estaba abierta!
El primer dia de piscina( los 3 siguientes solo hemos estado el la poco profunda), hemos avisado 2 veces, la 3 nos hrmos ido a la habitacion, 2 jovenes muy pasados de copas, se tiraban al agua con zapatillas y ropa puesta, se empujaban y se tambaleaban los tenias que esquivar, insultaban y ya a ultima hora se pegaron e incluso se tiraron las hammacas estandp mi hijo de 5 años al lado con el peligro de caerse la sombrilla encima de el por los empujones!
Nos dieron la habitacion a las 15:20 y llegamos por la mañana con un bebe , no pasa nada, a las 11:00h de mut malas maneras la limpiadora nos llamo a la puerta que salieramos ya que le retrasamos el trabajo!
Limpieza en la habitacion muy superficial, no limpiaban ni el suelo, tendian la cama y hasta luego!
No podiamos ver el futbol por la noche , es el mundias, porque no era seguro dejar la tele con el futbol por el tipo de clientes( esto nos dijeron)
Y a todo esto , el hotel nos dijo QUE HABIAMOS ELEJIDO MAL EL HOTEL, porque ellos hacen lo que pueden!
Persobal de cocina y algunos camareros muy majos
No hay aparcamiento en la zona ni de pago

2026-07-11 via Nuitee
J
Jack extended_group gb
10
2026-07-09 via Nuitee