Crown Promenade Perth

Hotels
8.2 (7068 reviews)
Bolton Avenue and Great Eastern Highway , Perth , AU
+61 8 9362 8888

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Convenient location
Cons:
High prices
Limited breakfast options
Dated facilities

Categories

Cleanliness
8.06
Guests found the rooms clean, but noted some areas could use improvement.
Service
8.73
Staff were described as friendly and accommodating, with several positive experiences noted.
Location
8.97
The hotel’s location was favored for convenience to events and attractions.
Room Quality
8.22
Many found the beds comfortable, though some rooms were noted as dated.
Amenities
7.55
Limited dining options and some amenities were not available, affecting guest satisfaction.
Value for Money
7.81
Higher prices were highlighted by guests as a concern compared to what was offered.
Food and Beverage
7.66
Breakfast quality received mixed reviews; fresh options were desired over packaged items.
Overall Experience
8.63
Overall enjoyable experience, with particular mention of comfort and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:21

Property Description

Luxurious Accommodation
Experience modern and comfortable rooms at the 4.5-star Crown Promenade Perth, located within the renowned Crown Perth complex. Each of the 291 guest rooms boasts contemporary décor and en suite bathrooms for a truly luxurious stay.

Entertainment and Dining
Indulge in a plethora of entertainment options right at your doorstep. With 7 restaurants, 8 bars, a night club, and a 24-hour casino on-site, guests can immerse themselves in a world of culinary delights and vibrant nightlife.

Convenient Location
Conveniently situated just a 25-minute drive from Perth's International and Domestic Airports, and a mere 5-minute drive to the city centre, Crown Promenade Perth offers a prime location for both leisure and business travelers.

Book your stay at Crown Promenade Perth now for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note, a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

8.2
Based on 7068 reviews
Cleanliness: 8.06
Service: 8.73
Location: 8.97
Room Quality: 8.22
Amenities: 7.55
Value for Money: 7.81
Food and Beverage: 7.66
Overall Experience: 8.63
V
Vanessa • couple • au
10
Pros:

The location

2026-10-17 • via Nuitee
P
Peter • solo_traveller • au
10
Have stayed before and staff were great as usual.
Pros:

Bar fridge was well stocked.

Cons:

Needs a bigger shower screen.

2026-10-17 • via Nuitee
L
Leon • family_with_children • gb
6
Would not recommend for families.
Pros:

Staff were very helpful, room was clean.

Cons:

Asked if we could use a breakfast bowl for our daughter in our room and was told we would be charged $7 just to use an empty bowl for delivery.
Asked if we could use sister hotel for indoor pool as it was too cold for outdoor and was told we would be charged $45

2026-10-17 • via Nuitee
J
Jason • couple • au
8
2026-10-16 • via Nuitee
M
Michelle • family_with_children • au
9
Cons:

room service wasn't automatically added to pay at checkout when I wanted to use crown gift cards

2026-10-16 • via Nuitee
N
Nicole • couple • au
10
I’d like to return again!
Pros:

Great price I thought, room comfy and aesthetically pleasant, staff very polite and pleasant, in room dining which was nice, shampoo etc smelt good.

Cons:

Nothing was negative

2026-10-16 • via Nuitee
M
melanie • solo_traveller • au
10
Pros:

Parking was easy, room was ready clean

Cons:

Nothing

2026-10-16 • via Nuitee
K
Kyra • couple • au
10
2026-10-15 • via Nuitee
E
Edey • family_with_children • au
9
2026-10-14 • via Nuitee
R
rebecca • family_with_children • au
8
2026-10-14 • via Nuitee
K
Katidjah • couple • au
10
2026-10-14 • via Nuitee
R
Russell • extended_group • au
7
2026-10-13 • via Nuitee
S
Stehli&Partner GmbH • couple • ch
7
2026-10-13 • via Nuitee
M
Mabel • couple • au
8
2026-10-13 • via Nuitee
W
Wanding • couple • au
5
The location was amazing and very convenient. However, a few basic amenities were missing. There was no Smart TV, no sli
Pros:

Location is nice

Cons:

There were no basic amenities provided, such as body lotion, hand-wash soap at the sink, slippers, or bathrobes. Although there was a TV in the room, it was not a Smart TV and was limited to the hotel’s in-house movies.

2026-10-12 • via Nuitee
C
Craig • solo_traveller • au
6
Poor, service was under average I won’t stay there again
Pros:

Location

Cons:

The staff where rude and grumpy,

2026-10-12 • via Nuitee
E
Euan • solo_traveller • au
7
Pros:

I’ve stayed here before and it suits my need but compared to other hotels, the bathroom is a bit dated.

2026-10-12 • via Nuitee
J
Julie • couple • au
9
2026-10-12 • via Nuitee
D
David • solo_traveller • au
8
Very satisfying
2026-10-10 • via Nuitee
C
Colleen • couple • au
6
Too expensive for not much
Pros:

Location

Cons:

Always stay here but it’s getting a bit tired and little things aren’t the same the safe was not in use we needed. Asked for slippers needed and they never arrived 🤷‍♀️

2026-10-10 • via Nuitee