Rydges Southbank Townsville

Hotels
•
Rydges
8.1 (2604 reviews)
23 Palmer St , Townsville , AU
+61 7 4726 5265

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good value for money
Cons:
Cleanliness issues
Outdated room quality
Noisy air conditioning

Categories

Cleanliness
7.48
Some cleanliness issues mentioned, such as hair in the shower and dated rooms.
Service
8.45
Staff described as courteous and helpful, contributing to a positive experience.
Location
8.99
Location consistently highlighted as excellent, with easy access to restaurants and attractions.
Room Quality
6.94
Concerns about outdated rooms, noisy air conditioning, and poor bathroom quality.
Amenities
7.97
Amenities such as free parking and breakfast were positively noted, though some areas need improvement.
Value for Money
8.43
Good value for the price paid, considering the location and amenities.
Food and Beverage
8.48
Breakfast offerings were well received, though coffee was noted as extra.
Overall Experience
8.05
Overall satisfactory experience with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:06

Property Description

Luxurious Accommodation with Stunning Views

A La Carte Restaurant and Bar

Pool, Spa, and Free Wi-Fi

Experience luxury with breathtaking views at Rydges Southbank Townsville. Indulge in our a la carte restaurant and bar, offering exquisite dining options. Relax by the pool, unwind at the spa, and stay connected with complimentary Wi-Fi. With friendly staff and attention to detail, your stay will be nothing short of exceptional. Book now to enjoy the perfect blend of comfort and affordability at Rydges Southbank Townsville.

Important information:

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that there is a 1.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

8.1
Based on 2604 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.05
I
Irene • couple • au
6
Pros:

Location for the soccer, had a great time.

Cons:

The smoke alarm going off, but I do understand, then there was the room service, I understand that the room didn't come with room service, but when I was ok to pay for it, I don't understand what the problem was.

2026-10-24 • via Nuitee
S
Smith • couple • au
10
2026-10-24 • via Nuitee
F
Felicia • couple • de
7
Pros:

- augenscheinlich gute Lage mit vielen Essensmöglichlkeiten in der Umgebug
- vielfältiges Frühstück
- sauberes Zimmer
- großer Parkplatz

Cons:

- beim Frühstück musste der Kaffe extra bezahlt werden. Nicht mal einfacher Filterkaffee war inkludiert
- etwas in die Jahre gekommen Zimmerausstattung
- Sehr laute Klimaanlage/Lüftung im Zimmer. Schlafen bei laufender Klimaanlage bei Lärmkulisse nicht möglich

2026-10-24 • via Nuitee
J
Julie • solo_traveller • au
8
2026-10-22 • via Nuitee
G
Gaye • couple • au
10
2026-10-22 • via Nuitee
B
Bianca • couple • au
8
2026-10-22 • via Nuitee
L
Lisa • extended_group • au
8
2026-10-21 • via Nuitee
M
Matt • solo_traveller • au
10
2026-10-21 • via Nuitee
J
Julie • couple • au
8
Pros:

I liked that we were early.and was going to store our luggage, but was told there was a room ready we were suppose to be on the 7th floor but the room on the 6th floor was ready, so we took everything up which was good as we were going to Sounds of Rock at lunch-time.

Cons:

No negatives really.

2026-10-21 • via Nuitee
M
Matt • solo_traveller • au
10
2026-10-21 • via Nuitee
A
Amy • couple • au
7
Location was good, most of the staff were friendly and happy to help. Beds comfy. Would stay again.
Pros:

Bed was comfy.
Room was a good size.

Cons:

The exhaust fan in the bathroom wasn’t working well - it was thick full of dust.
The body wash was empty, however they did replace it with a new one when asked which was good.

2026-10-19 • via Nuitee
C
carolyn • family_with_children • au
10
2026-10-19 • via Nuitee
R
Rebecca • family_with_children • au
7
Bit dated but good location
Pros:

Good location, free laundry and spacious rooms.

Cons:

Dated hotel and fire alarm woke us all up at 1am. Building was evacuated but only one staff member present and no instructions given - everyone standing around on the road for 30 minutes waiting to find out what was happening then just started going back to rooms. As we were entering some people only just coming out of building - lucky it was a false alarm.

2026-10-18 • via Nuitee
S
sinead • couple • au
10
2026-10-18 • via Nuitee
S
Sean • family_with_children • au
7
Wouldn’t stay there again, pay $20 more a night for a room at the oaks.
Pros:

Central to the city

Cons:

Outdated, needs a refurb especially if you’re charging drug money for a night’s accommodation

2026-10-18 • via Nuitee
M
Maurie • couple • au
7
2026-10-16 • via Nuitee
D
Dean • couple • au
10
2026-10-13 • via Nuitee
K
Kim Maree • extended_group • au
9
Pros:

Location

2026-10-12 • via Nuitee
D
Darryl • solo_traveller • au
10
2026-10-11 • via Nuitee
M
Matt • solo_traveller • au
10
2026-10-10 • via Nuitee