Rydges Southbank Townsville

Hotels
•
Rydges
8.1 (2604 reviews)
23 Palmer St , Townsville , AU
+61 7 4726 5265

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good value for money
Cons:
Cleanliness issues
Outdated room quality
Noisy air conditioning

Categories

Cleanliness
7.48
Some cleanliness issues mentioned, such as hair in the shower and dated rooms.
Service
8.45
Staff described as courteous and helpful, contributing to a positive experience.
Location
8.99
Location consistently highlighted as excellent, with easy access to restaurants and attractions.
Room Quality
6.94
Concerns about outdated rooms, noisy air conditioning, and poor bathroom quality.
Amenities
7.97
Amenities such as free parking and breakfast were positively noted, though some areas need improvement.
Value for Money
8.43
Good value for the price paid, considering the location and amenities.
Food and Beverage
8.48
Breakfast offerings were well received, though coffee was noted as extra.
Overall Experience
8.05
Overall satisfactory experience with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:06

Property Description

Luxurious Accommodation with Stunning Views

A La Carte Restaurant and Bar

Pool, Spa, and Free Wi-Fi

Experience luxury with breathtaking views at Rydges Southbank Townsville. Indulge in our a la carte restaurant and bar, offering exquisite dining options. Relax by the pool, unwind at the spa, and stay connected with complimentary Wi-Fi. With friendly staff and attention to detail, your stay will be nothing short of exceptional. Book now to enjoy the perfect blend of comfort and affordability at Rydges Southbank Townsville.

Important information:

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that there is a 1.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

8.1
Based on 2604 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.05
R
Robyne • family_with_children • au
8
Pros:

Breakfast was good & good value

Cons:

Communication was poor. Asked for wifi password didnt get it tol the next morning. I would of thought all that info would be in the booking

2026-09-19 • via Nuitee
D
Deborah • couple • au
9
Terrific hotel , would definitely recommend and would stay again.
Pros:

The location is great and the super helpful staff allowed us some latitude on our departure time due to our late flight.

Cons:

Facilities were a bit tired a few overlooked an ugly carpark.

2026-09-18 • via Nuitee
M
Megan • solo_traveller • au
9
Pros:

Friendly staff and comfortable accommodation close to everything

2026-09-18 • via Nuitee
L
Laura • family_with_children • au
9
2026-09-16 • via Nuitee
R
Renae • family_with_children • au
10
2026-09-16 • via Nuitee
L
Lyndley • family_with_children • au
5
good stay if you need to be in the city
Pros:

beds were comfy
location is good on palmer street
on site parking

Cons:

Rooms need some Reno's very dated
bathrooms with shower curtains aren't fun
needs some TLC compared Rydges in Brisbane this one needs some work

2026-09-15 • via Nuitee
J
Jeff Swann • solo_traveller • au
9
Pros:

Great location, easy access to the city. Pleasant staff and beaut cookies at the reception desk

Cons:

Maybe starting to show its age, although clean .

2026-09-15 • via Nuitee
G
Gary • solo_traveller • au
7
2026-09-13 • via Nuitee
G
Geoffrey John • solo_traveller • au
8
Pleasant
Pros:

Great location near the stadium and restaurants

Cons:

Would have liked a nicer bathroom

2026-09-12 • via Nuitee
D
Danielle • solo_traveller • au
10
Pros:

Amazing

2026-09-12 • via Nuitee
A
Anuradha • family_with_children • au
7
2026-09-11 • via Nuitee
V
Vicki • solo_traveller • au
8
I will be back
Pros:

Location, breakfast included. Friendly checkin

Cons:

I cant complain about anything

2026-09-11 • via Nuitee
M
Mark • solo_traveller • au
8
2026-09-09 • via Nuitee
V
Viscardi Enrico Renato • couple • it
8
2026-09-09 • via Nuitee
J
Judith • couple • au
8
Hotel is well located, staff are helpful, buffet breakfast is good, parking is easy.
Pros:

Hotel is well located. Free parking out the back was easy to access.

Cons:

I think the vacuum cleaning of the room had been rushed. It wasn't as thorough as it should have been.

2026-09-08 • via Nuitee
R
Reilly • solo_traveller • au
10
2026-09-08 • via Nuitee
R
Rily • solo_traveller • au
10
It was comfortable and very nice
Pros:

The area it was located the look and feel of the property

Cons:

Nothing

2026-09-07 • via Nuitee
T
Troy • solo_traveller • au
8
2026-09-07 • via Nuitee
S
Sarah • couple • au
10
2026-09-07 • via Nuitee
L
Lloyd • solo_traveller • au
9
2026-09-06 • via Nuitee