Rydges Southbank Townsville

Hotels
•
Rydges
8.1 (2450 reviews)
23 Palmer St , Townsville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good value for money
Cons:
Cleanliness issues
Outdated room quality
Noisy air conditioning

Categories

Cleanliness
7.48
Some cleanliness issues mentioned, such as hair in the shower and dated rooms.
Service
8.45
Staff described as courteous and helpful, contributing to a positive experience.
Location
8.99
Location consistently highlighted as excellent, with easy access to restaurants and attractions.
Room Quality
6.94
Concerns about outdated rooms, noisy air conditioning, and poor bathroom quality.
Amenities
7.97
Amenities such as free parking and breakfast were positively noted, though some areas need improvement.
Value for Money
8.43
Good value for the price paid, considering the location and amenities.
Food and Beverage
8.48
Breakfast offerings were well received, though coffee was noted as extra.
Overall Experience
8.05
Overall satisfactory experience with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:06

Property Description

Luxurious Accommodation with Stunning Views

A La Carte Restaurant and Bar

Pool, Spa, and Free Wi-Fi

Experience luxury with breathtaking views at Rydges Southbank Townsville. Indulge in our a la carte restaurant and bar, offering exquisite dining options. Relax by the pool, unwind at the spa, and stay connected with complimentary Wi-Fi. With friendly staff and attention to detail, your stay will be nothing short of exceptional. Book now to enjoy the perfect blend of comfort and affordability at Rydges Southbank Townsville.

Important information:

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that there is a 1.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2450 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.05
B
Bianca • solo_traveller • au
8
Pros:

I like how there was so many restaurants so close to where ridges was located all walking distance not far from the stadium and cowboys

Cons:

Probably the parking

2026-05-23 • via Nuitee
R
Rachael • couple • au
8
2026-05-23 • via Nuitee
K
KATHERINE • couple • au
7
Pros:

Very comfortable King bed and pleasant room. Location was great, as easy to walk to restaurants and pubs. Staff were very helpful and allowed an early checkin.

Cons:

The lack of coffee machine in the room, and only the dreaded Nescafe instant,. Breakfast was $25 each but did not include espresso coffee, only instant. You had to pay an additional $4.80 if you wanteed a decent cup of coffee. The bathroom had a tired shower curtain that was mouldy at the bottom which was too short for the shower recess so the usual bathromm mess with water on the floor. At $220 per night I expected a bit better.

2026-05-22 • via Nuitee
H
HAZEL GAYE • solo_traveller • au
10
Pros:

The position is excellent

Cons:

Nothing to dislike

2026-05-22 • via Nuitee
M
Mark • solo_traveller • au
10
Pros:

Location, price

2026-05-21 • via Nuitee
M
Margaret • extended_group • au
10
Pros:

location was perfect, facilities suited our group's needs. Easy check in etc

Cons:

the communication between booking.com and the property. our booking did not populate correctly

2026-05-21 • via Nuitee
C
Craig • couple • au
10
Beautiful view of harbour, great nights stay.
Pros:

Proximity to steak house

Cons:

N/A

2026-05-18 • via Nuitee
E
Elise • couple • au
7
2026-05-17 • via Nuitee
M
Mark • couple • au
10
2026-05-16 • via Nuitee
A
Ashley • family_with_children • au
8
2026-05-12 • via Nuitee
M
Melissa • extended_group • au
6
It was pleasant but I wouldn’t stay there again.
Pros:

The rooms need modernising

Cons:

I would have liked a balcony or at the very least a window I could open

2026-05-11 • via Nuitee
K
Kenneth • couple • au
5
Pros:

Becoming very dated

2026-05-11 • via Nuitee
D
Diane • solo_traveller • au
9
Pros:

The staff were great, breakfast was great value and the bed was very comfortable.

Cons:

I thought the pool could do with an update.

2026-05-11 • via Nuitee
S
Stacey • family_with_children • au
8
2026-05-11 • via Nuitee
H
haylee • solo_traveller • au
10
2026-05-10 • via Nuitee
R
Rowena • family_with_children • au
9
2026-05-10 • via Nuitee
C
Cathryn • family_with_children • au
10
2026-05-10 • via Nuitee
A
Account • solo_traveller • au
8
A great stay, comfortable and relaxing.
Pros:

The breakfast options were helpful and plentiful, the bathtub/jacuzzi was extremely relaxing and the bed was extremely comfortable.

Cons:

There were boot prints in the bathtub, possibly had some renovations/maintenance that they weren't able to clean up afterwards. The room was quite dark and it would have been good if there were some more lamps around the room.

2026-05-09 • via Nuitee
E
Evans • extended_group • au
9
I had an enjoyable experience at Rydges. Clean, cozy and comfy!
Pros:

Very well decorated

Cons:

Could’ve been a bigger room for the price

2026-05-09 • via Nuitee
S
Shayla • couple • au
8
2026-05-09 • via Nuitee