Rydges Southbank Townsville

Hotels
•
Rydges
8.1 (2566 reviews)
23 Palmer St , Townsville , au
+61 7 4726 5265

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good value for money
Cons:
Cleanliness issues
Outdated room quality
Noisy air conditioning

Categories

Cleanliness
7.48
Some cleanliness issues mentioned, such as hair in the shower and dated rooms.
Service
8.45
Staff described as courteous and helpful, contributing to a positive experience.
Location
8.99
Location consistently highlighted as excellent, with easy access to restaurants and attractions.
Room Quality
6.94
Concerns about outdated rooms, noisy air conditioning, and poor bathroom quality.
Amenities
7.97
Amenities such as free parking and breakfast were positively noted, though some areas need improvement.
Value for Money
8.43
Good value for the price paid, considering the location and amenities.
Food and Beverage
8.48
Breakfast offerings were well received, though coffee was noted as extra.
Overall Experience
8.05
Overall satisfactory experience with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:06

Property Description

Luxurious Accommodation with Stunning Views

A La Carte Restaurant and Bar

Pool, Spa, and Free Wi-Fi

Experience luxury with breathtaking views at Rydges Southbank Townsville. Indulge in our a la carte restaurant and bar, offering exquisite dining options. Relax by the pool, unwind at the spa, and stay connected with complimentary Wi-Fi. With friendly staff and attention to detail, your stay will be nothing short of exceptional. Book now to enjoy the perfect blend of comfort and affordability at Rydges Southbank Townsville.

Important information:

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that there is a 1.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

8.1
Based on 2566 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.05
W
Warren • solo_traveller • au
8
Pros:

Location

Cons:

Slow lifts

2026-07-24 • via Nuitee
K
Keith • solo_traveller • au
6
Comfortable stay
Pros:

Staff were friendly except for one older lady who berated a younger staff member in front of us

Cons:

Breakfast finished to early for holiday makers. Would be better finishing at 10

2026-07-24 • via Nuitee
L
Lauren • family_with_children • au
8
Great comfy stay, kids enjoyes the buffet breakfast
2026-07-24 • via Nuitee
M
MacroMadam • solo_traveller • ch
8
2026-07-24 • via Nuitee
C
Chris • solo_traveller • au
10
2026-07-23 • via Nuitee
M
mick • solo_traveller • au
10
Pros:

Breakfast was lovely

Cons:

Everything was good

2026-07-23 • via Nuitee
J
John • solo_traveller • au
7
Pros:

Proximity to local food

Cons:

Not much

2026-07-22 • via Nuitee
H
Henderikus • couple • nl
8
Ideaal hotel voor bezoek Magnetic island
Pros:

Kamer, ontbijt, locatie

Cons:

Niets

2026-07-21 • via Nuitee
V
Venessa • solo_traveller • au
10
2026-07-21 • via Nuitee
M
Michael • solo_traveller • au
9
Very central
Pros:

The view

Cons:

Dirty carpets

2026-07-20 • via Nuitee
P
Philip • family_with_children • de
7
Sehr zentrales Hotel mit schöner Aussicht pber Townsville
Pros:

Sehr freundliches Personal, was mit allen Fragen zur Verfügung stand, Lage war super zentral in Townsville

Cons:

Badezimmer ist veraltet und renovierungsbedürftig, normaler Frühstückskaffee (kein Instant) kostet Geld

2026-07-20 • via Nuitee
N
Nicole Brianna • family_with_children • au
7
2026-07-20 • via Nuitee
O
Olurotimi • family_with_children • au
8
2026-07-19 • via Nuitee
M
Melissa • couple • au
7
Good location
Pros:

Room was comfy and clean

Cons:

That breaky stopped at 9am abit later would be good

2026-07-19 • via Nuitee
G
George • couple • au
8
Helpful staff great location clean .
Pros:

Location

Cons:

All good

2026-07-19 • via Nuitee
L
Linda • couple • au
10
Wonderful good value for money city escape.
Pros:

Buffet breakfast was varied, plentiful, and yummy!
The bed was supercomfy, and the shower was great!
The location was perfect for a city escape, with great bars and restaurants on the doorstep.

2026-07-19 • via Nuitee
L
Lesley • solo_traveller • au
8
2026-07-19 • via Nuitee
C
Christopher • couple • au
10
Staff wonderful.
Pros:

Great 10 /10

Cons:

Liked everything.

2026-07-18 • via Nuitee
A
Anne-marie • couple • au
4
not sure if would stay here again especially at 450 a night.
Pros:

Bed was comfortaable, great location, most of the staff was good,

Cons:

Room wasn't cleaned when requested, shower had no pressure and water stopped, shower pipes started rattling, overrated on price for the room

2026-07-17 • via Nuitee
C
Carol • couple • au
8
Rydges is the place we stay when travelling to Townsville. The staff are great,rooms are very clean.
Pros:

The Staff super friendly and helpful

Cons:

Nothing.
The rooms could be updated a bit more (especially the bathrooms) but the cleanliness was GREAT! Well done housekeeping

2026-07-17 • via Nuitee