Hotel Diana & Depandance

Hotels
Via Del Molinetto 11 (check in at Via Della Dogana 9 - presso Albergo San Martino) ) , Lucca , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Noise from outside
Small shower
Lack of sound insulation

Categories

Cleanliness
8.43
Guests mentioned that the room was clean, but there were some concerns about noise which may indicate a lack of thoroughness in soundproofing.
Service
9.3
Numerous reviews praise the friendly and accommodating staff, highlighting their helpfulness and attentiveness.
Location
9.14
The hotel is noted for its excellent location within Lucca, making it convenient for guests to explore the area.
Room Quality
8.59
Rooms are described as comfortable and spacious, although some issues with sound insulation were noted.
Amenities
8.62
Amenities are generally satisfactory with a good breakfast included.
Value for Money
8.58
Reviewers generally felt the prices were reasonable for the services and accommodations provided.
Food and Beverage
8.83
The breakfast received positive feedback, being described as the best part of the stay.
Overall Experience
8.9
Overall, guests had a positive experience with minor complaints, leading to a strong recommendation for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:04

Property Description

Central Location in Lucca's Historic Centre
Hotel Diana is perfectly situated in the heart of Lucca, just a stone's throw away from the majestic Duomo di San Martino Cathedral.

Comfortable and Convenient Accommodations
Experience a stay in vibrant, air-conditioned rooms at Hotel Diana, complete with modern amenities like a flat-screen TV and a private bathroom with a hairdryer.

Convenient Services and Nearby Attractions
Start your day with a delicious breakfast served daily at a partner hotel. Additionally, with Lucca Railway Station located less than 500 meters away, exploring nearby cities like Florence is a breeze.

Book your stay at Hotel Diana now and immerse yourself in the charm of Lucca!

Important information:

Please note that reception is open from 07:30 until 20:00 daily.

Please contact the property in advance if you are planning to arrive by car.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PSA

Location

Guest Reviews

Cleanliness: 8.43
Service: 9.3
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.83
Overall Experience: 8.9
S
Susan • solo_traveller • gb
10
Excellent hotel, with a first class service and welcome.
Pros:

After a long day travelling, the welcome I received on arrival from Nicholo instantly made me feel at home. His thoughtfulness meant alot. The room was spotless, the bed very comfortable and the bed linen helped me sleep very well.
The next day the staff were helpful and I would definitely stay there again and I will recommend it to my friends. It is very close to Lucca station and to anything you want to see in the walls of Lucca - ideal position.

Cons:

Nothing!

2026-10-17 • via Nuitee
C
CANAT • solo_traveller • fr
9
2026-10-16 • via Nuitee
G
Gary • couple • gb
10
When we come back to Lucca we will stay at the same place.
Pros:

Its location and standard of cleanliness as well as the helpful staff

Cons:

Nothing really

2026-10-16 • via Nuitee
R
Robyn • couple • au
8
Lovely stay in lovely Lucca
Pros:

Great traditional Albergo, with cosy rooms, lovely staff and breakfast room. Close to the railway station, and all points of interest within the walls are an easy stroll.

2026-10-15 • via Nuitee
S
Super-casi • couple • de
10
Pros:

Schönes großes Zimmer. Gutes Frühstück.

2026-10-14 • via Nuitee
A
Anthony • couple • gb
10
A diamond of a Hotel with amazing staff from reception, breakfast and housekeeping.
Pros:

Location excellent for old Lucca centre.
Hotel staff exceptional in every way, friendly, chatty and helpful.
Room good size and bathroom modern and very clean. Room very quiet location.
Breakfast cannot fault superb.
Car parking is secure and close by behind with security barrier access.

Cons:

Nothing at all.

2026-10-12 • via Nuitee
M
massimiliano • couple • it
10
Professionalità e funzionalità
Pros:

Posizione fantastica, nel pieno centro storico di Lucca. Stanza ampia, pulita e silenziosa. Bagno grande, dotato di tutto il necessario. Doccia bella spaziosa e funzionale. Letto e cuscini comodi.
Staff cordiale e molto disponibile: ci hanno fornito un tutorial per arrivare in hotel senza passare per la zona ZTL, e devo dire che è stato molto facile raggiungere la struttura.
Comodo quanto indispensabile il parcheggio per l’auto, a pochi passi dall’albergo. Lo staff vi accompagnerà fino agli stalli per lasciare l’auto e vi fornirà un biglietto da esporre sul cruscotto per tutta la durata della permanenza

2026-10-11 • via Nuitee
B
Bernice • extended_group • us
10
Fantastic location
Pros:

The room was very clean and modernized, even though it was in the old city. The beds were comfortable. The staff was friendly staff. We’re glad to hold her bags until check-in. Location instead of the city walls and close to the train station was exceptional.

Cons:

Liked everything about hotel.

2026-10-11 • via Nuitee
M
Mauro Hernan • couple • es
7
Good place is you are passing by Lucca
Pros:

Centric location. Spacios room with clean bathroom. Overall, an ok accommodation.

Cons:

-

2026-10-11 • via Nuitee
H
hiromi • solo_traveller • jp
10
Pros:

いままで泊まったホテルで最高です。
歴史あるホテルはおしゃれな内装で素敵です
スタッフも最高です。宿泊前に何度も連絡を取りましたが対応が素晴らしかったです。

Cons:

歴史ある建物のためエレベーターはないのは仕方ありませんが、スタッフに相談すれば運んで貰えるかと思います。

2026-10-10 • via Nuitee
C
Chris • solo_traveller • gb
9
Pros:

Great location, very clean

2026-10-09 • via Nuitee
J
Jean-François • solo_traveller • fr
8
Bon hôtel, bien situé et accueillant
Pros:

L'accueil, la localisation et les petits déjeuners

Cons:

Indépendant de l'hôtel principal et pas d'ascenseur

2026-10-08 • via Nuitee
J
Jessica • solo_traveller • gb
8
A Beautiful room and lovely stay
Pros:

I loved this beautiful room in the centre of Lucca. The room was furnished in a lovely style with high, pretty windows and although it was on the ground floor it was quiet and bright. Really this hotel is a simple annex to a nearby hotel... but staff were very kind, the space was beautiful, and the walk was wonderfully easy from the train station. Perfect.

2026-10-08 • via Nuitee
E
elisabetta • solo_traveller • it
10
2026-10-07 • via Nuitee
S
Suzanne • solo_traveller • gb
8
2026-10-07 • via Nuitee
F
Florian • solo_traveller • de
10
Pros:

Wirklich sehr zuvorkommendes und nettes Personal. Das Hotel selbst ist sehr gepflegt, liegt sehr ruhig in einer Nebenstraße und hat einfach Charme!

2026-09-19 • via Nuitee
M
Marianne • couple • nl
9
Pros:

Prachtige locatie. In oude centrum vlakbij station

2026-09-19 • via Nuitee
M
Marlene De Villiers • family_with_children • za
10
Great stay with convenient location in the historic center of Lucca.
Pros:

Excellent stay in Lucca. Great location with many cafes and restaurants nearby. We enjoyed a peaceful stay in a nicely decorated and clean room with a good size private shower and dressing room.

2026-09-18 • via Nuitee
G
GIUSEPPE • solo_traveller • it
8
2026-09-18 • via Nuitee
A
Astrae • couple • us
10
Warm and welcoming small hotel in a very accessible location.
Pros:

Excellent location, genuinely warm and helpful staff, spacious room and bathroom.

Cons:

Our room was in a noisier location just above the entrance on a particularly busy holiday. The staff were very accommodating when we let them know of our concerns. Would ask for a room further back next time, but would definitely stay there again !

2026-09-16 • via Nuitee