Hôtel des Arceaux

Hotels
7.1 (1993 reviews)
26, rue Port Neuf , Bayonne , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Charming atmosphere
Cons:
Cleanliness issues
Room size
Quality of amenities

Categories

Cleanliness
6.6
Guest mentioned cleanliness issues such as a shower with mold.
Service
8.1
Overall service sentiment is positive, with mentions of friendly staff.
Location
8.6
Repeated praise for the central location and accessibility to attractions.
Room Quality
6.1
Comments on the small size of rooms and lack of windows or soundproofing.
Amenities
7.1
Mentioned basic amenities but noted breakfast isn't worth the cost.
Value for Money
6.6
Some reviews mentioned that the hotel was expensive for the quality received.
Food and Beverage
6.6
Negative sentiment regarding the breakfast quality.
Overall Experience
7.1
General experience was mixed; some guests enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:26

Property Description

Historical Charm
Located in a pedestrianised area of Bayonne's historical centre, Hôtel des Arceaux offers a unique stay in a 17th-century building. Each room is beautifully decorated, providing a charming and cozy atmosphere for guests.

Convenient Location
With attractions of Bayonne just a stroll away, this hotel's central location makes it easy for guests to explore the city on foot. Whether it's the local shops, cafes, or historical sites, everything is within reach.

Ideal for Exploration
Perfectly situated for those looking to discover the Basque country, Hôtel des Arceaux is a gateway to the stunning mountains, beaches, and countryside of the region. Immerse yourself in the beauty and culture of this vibrant area.

Book now to experience the historical charm and convenience of Hôtel des Arceaux for your next adventure in Bayonne!

Important information:

The reception is open everyday from 08:00 to 19:00.

There is no elevator at the hotel.

Please note that for guests arriving after 19:00, a preauthorisation will be taken on your credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 1 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 8 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1993 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 7.1
D
Dominique • couple • fr
8
2026-07-18 • via Nuitee
G
gonzalez • solo_traveller • es
6
Pros:

La ubicación

Cons:

Que no tuviera baño en la habitación

2026-07-18 • via Nuitee
L
Lucia • couple • es
10
Muy cómodo y muy buena ubicación
2026-07-17 • via Nuitee
G
Gabriella H. • solo_traveller • de
7
2026-07-16 • via Nuitee
E
Estibaliz • solo_traveller • es
8
Pros:

La ubicación
El edicio en si y la decoración , es viajar al pasado. Introduciendote en la belle Epoce

Cons:

Se puede actualizar un poco las instalaciones
Mas enchufes y demas

2026-07-15 • via Nuitee
M
Mary • solo_traveller • es
9
Hotel con encanto
Pros:

El hotel tiene su encanto, es la segunda vez que me alojó en él. La ubicación sensacional, en una calle típica de Bayonne que sube a la Catedral. Te reciben en recepción dos perritos juguetones

Cons:

Si vas en época de calor, la habitación está provista de un ventilador nuevo y bastante potente, como muchos hoteles en el País Vasco tanto español como francés no dispone de aire acondicionado.

2026-07-15 • via Nuitee
J
Judde • solo_traveller • fr
8
Pros:

Non

2026-07-14 • via Nuitee
T
Timothy • family_with_children • us
9
Pros:

They were very accommodating, as I arrived after midnight. The room was clean, the hotel was safe, and it was extremely quiet, helping us sleep before our train ride early the following morning.

Cons:

It was all perfect for us.

2026-07-14 • via Nuitee
O
Odile • couple • fr
8
Pros:

L'accueil, bon emplacement, literie confortable

Cons:

Pour cette chambre, une trop petite fenêtre

2026-07-13 • via Nuitee
E
Eric • family_with_children • ch
6
2026-07-12 • via Nuitee
L
loiseau • solo_traveller • fr
8
Pros:

L'emplacement

Cons:

Rien

2026-07-12 • via Nuitee
B
Beatrice • couple • fr
9
Excellent séjour
Pros:

L’emplacement, la bienveillance des hôtes , la salle à manger et cet immeuble un peu désuète mais avec une âme .
Déjà venus et nous reviendrons avec plaisir.

Cons:

Pas de clim mais ventilateur qui finalement suffisent .

2026-07-12 • via Nuitee
S
Sarah • family_with_children • fr
8
Pros:

La chambre top.
Le personnels top.
L etablissement a un charme fou.
Le petit dejeune au top.

Cons:

Avec mes chaleurs meme avec me ventilateur ol fesait chaud

2026-07-12 • via Nuitee
A
Antonio • extended_group • es
6
Viaje al pasado.
Pros:

Curioso

Cons:

Antediluviano

2026-07-12 • via Nuitee
G
Gwendoline • couple • fr
3
Ne vaut pas le prix payé
Pros:

Personnel sympathique et bon emplacement

Cons:

Salle de bain et WC collectifs très limites au niveau hygiène. Literie très médiocre, et aucun oreiller en chambre économique, juste un pauvre traversin tout plat, mes cervicales n'ont vraiment pas apprécié. Sans oublié, qu'il faisait extrêmement chaud, et juste un petit ventilateur dans la chambre.

2026-07-12 • via Nuitee
D
Diletta • couple • it
6
2026-07-12 • via Nuitee
M
Michel • couple • fr
9
Très bien pour être au centre de la ville
Pros:

Bien situé dans Bayonne, au centre. Belle chambre, bon petit déjeuner.

Cons:

Le parking public est est un peu loin. Il manque un ascenseur quand la chambre est au 3ième étage.

2026-07-10 • via Nuitee
S
Sylvie • solo_traveller • fr
8
Pros:

L emplacement

2026-07-10 • via Nuitee
A
AKAHORI • solo_traveller • jp
8
広くて快適な部屋
Pros:

静かな環境で広い部屋。部屋には扇風機、トイレと洗面所があります。

Cons:

エアコンがあったらさらによかった。

2026-07-10 • via Nuitee
E
Emilienne • solo_traveller • fr
6
Pros:

L'emplacement

Cons:

Manque d’oreillés

2026-07-09 • via Nuitee