Hotel Central

Hotels
Independent
8.6 (120 reviews)
8 Cumurija, Sarajevo, 71000 , Sarajevo , BA

Facilities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Nice pool and spa
Cons:
Noise from nearby bars
Cleanliness issues
Inaccurate hotel description

Categories

Cleanliness
6.93
Reports of dirty rooms and unclean carpets.
Service
9.4
Staff were friendly and helpful, especially Diana and Ivan.
Location
9.44
Excellent location in the heart of the old town, close to sights and restaurants.
Room Quality
7.89
Comfortable rooms but some reports of noise and small size.
Amenities
8.42
Basic amenities available; issues with the spa layout and some facilities.
Value for Money
8.88
Decent value considering location, though with some drawbacks.
Food and Beverage
8.93
Breakfast variety good but some items not well-maintained.
Overall Experience
8.9
Great stay overall despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:17

Property Description

Experience a luxurious stay in the heart of Sarajevo at Hotel Central, where comfort meets convenience.

Recreational Retreat: Dive into relaxation with our indoor pool, unwind in the hot tub, or rejuvenate in the sauna. Your wellness escape awaits!

Convenient Amenities: Enjoy complimentary Wi-Fi throughout the hotel, indulge in delightful meals from our on-site restaurant, or enjoy room service during limited hours. Don’t forget to quench your thirst at the cozy bar/lounge.

Comfortable Accommodations: Each of our 32 spacious rooms features LCD televisions and Select Comfort beds, ensuring a restful night's sleep. Stay connected with our high-speed internet and enjoy premium cable programming.

Escape to a delightful Sarajevo experience at Hotel Central – your ideal getaway awaits!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

  • Food & Beverage

    No alcohol allowed onsite

See all policies

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 6.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 8.9
F
Fatih couple fr
2
Vous pouvez trouver mieux
Pros:

Emplacement

Cons:

Manque d’air, la clim ne marchait pas, fait trop de bruit, l’ascenseur ne fonctionne pas, nous avons descendu 7 étages avec nos valises

2026-06-27 via Nuitee
T
Tonny solo_traveller nl
10
2026-06-26 via Nuitee
B
Bjarni solo_traveller is
8
Very good
Pros:

Lovely hotel. Professional staff. Great location

Cons:

Teenage disco too close to the hotel. Low standard bars operating on the same street

2026-06-26 via Nuitee
A
Aleksei solo_traveller ru
1
Cons:

Terrible attitude towards customers and incompetence on the part of the hotel staff.
I booked a hotel room in advance, I came from another country. On the day of arrival, they abruptly wrote that I had to pay for the room using my banking details within half an hour. I replied that at the moment I do not have the opportunity to pay the amount using the card details. When I arrived to check in, it turned out that the reservation was cancelled after half an hour. I had the card details that they could charge the room rate from. As a result, there was nowhere to spend the night, I had to urgently look for any other hotel. I spent extra money on it. As a result, after a couple of hours, a message arrives from this hotel: "there has been a misunderstanding, it seems we will be able to check you in." I ask you to deal with this terrible situation and take action towards the hotel staff.

2026-06-26 via Nuitee
G
Gorana couple au
8
2026-06-26 via Nuitee
S
samia solo_traveller fr
8
Bon séjour
Pros:

Emplacement au centre de ville.
Chambre bien isolée.
Salle de sport immense.
Personnel souriant.
Petit déjeuner magnifique.

Cons:

Chambre petite et avec une fenêtre très petite.

2026-06-25 via Nuitee
D
Dario Topić extended_group hr
10
Pros:

Sjajan hotel u samom srcu Sarajeva, na jednoj od najboljih lokacija. Svi sadržaji su u blizini, a doslovno cijeli centar je u krugu nekoliko minuta pješice. Čim se izađe iz hotela puca prekrasan pogled na katedralu. Hotel je velik i sjajno opremljen, posebice jako velik bazen i bogato opremljena teretana. Ponuda na doručku je raznovrsna, ali ono pravi posebnu razliku ovog u odnosu na druge hotele je ljubaznost i uslužnost domaćina. Recepcionerka, gospođa Alma, je najsimpatičnija i najljubaznija te je upravo ona i njezina susretljivost od samog check ina do odlaska ono što je učinilo ovaj boravak nezaboravnim i dalo vrijednost više zbog koje ćemo se svakako vratiti u ovaj hotel, ali i preporučiti ga prijateljima jer na kraju dana postoji puno sličnih hotela, ali samo u Centralu smo sreli tako uslužnu djelatnicu poput Alme. Sve pohvale još jednom, svojim pristupom pokazala je što znači da je gost na prvom mjestu, a želim vjerovati da će Almino zalaganje prepoznati i njezini nadređeni.

Cons:

Nema zamjerke

2026-06-23 via Nuitee
H
Haris couple no
10
2026-06-23 via Nuitee
C
Ciocan solo_traveller ro
9
2026-06-23 via Nuitee
I
Igor family_with_children hr
10
2026-06-22 via Nuitee
V
Valentina couple at
10
2026-06-21 via Nuitee
N
Nikolay couple ru
7
в целом нормально, но жесткая кровать
Pros:

Дружелюбный персонал, завтраки нормальные, расположение хорошее

Cons:

Очень жесткие матрасы, спать некомфортно

2026-06-21 via Nuitee
G
Gordana couple hr
10
Jako ugodan boravak u hotelu. Preporučujemo
Pros:

Lokacija je izvrsna, u blizini su svi sadržaji i gradski prijevoz. Soba je velika, balkon ugodan. Sve je čisto. Švedski stol za doručak, nema čega nema. Osoblje zaslužuje posebnu pohvalu za ljubaznost. Svakako ćemo opet doći.

2026-06-21 via Nuitee
N
Nikolay couple ru
7
2026-06-21 via Nuitee
K
kemo solo_traveller fr
10
2026-06-20 via Nuitee
Y
Yevgeniya couple me
9
2026-06-20 via Nuitee
A
Anđela solo_traveller si
10
2026-06-20 via Nuitee
R
Rudi couple de
8
Gutes Stadthotel
2026-06-19 via Nuitee
C
Carel solo_traveller za
9
Awesome stay in Sarajevo!
Pros:

It was wonderful to be welcomed by friendly helpful staff after a long flight. The location could not be better - close to the attractions and good restaurants! The rooms were comfortable and the facilities (swimming pool, sauna, steam room and gym) were fantastic. Highly recommend this property!

Cons:

Breakfast was basic.

2026-06-18 via Nuitee
Öner couple tr
10
2026-06-15 via Nuitee