Hotel Central

Hotels
Independent
8.6 (120 reviews)
8 Cumurija, Sarajevo, 71000 , Sarajevo , BA

Facilities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Nice pool and spa
Cons:
Noise from nearby bars
Cleanliness issues
Inaccurate hotel description

Categories

Cleanliness
6.93
Reports of dirty rooms and unclean carpets.
Service
9.4
Staff were friendly and helpful, especially Diana and Ivan.
Location
9.44
Excellent location in the heart of the old town, close to sights and restaurants.
Room Quality
7.89
Comfortable rooms but some reports of noise and small size.
Amenities
8.42
Basic amenities available; issues with the spa layout and some facilities.
Value for Money
8.88
Decent value considering location, though with some drawbacks.
Food and Beverage
8.93
Breakfast variety good but some items not well-maintained.
Overall Experience
8.9
Great stay overall despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:17

Property Description

Experience a luxurious stay in the heart of Sarajevo at Hotel Central, where comfort meets convenience.

Recreational Retreat: Dive into relaxation with our indoor pool, unwind in the hot tub, or rejuvenate in the sauna. Your wellness escape awaits!

Convenient Amenities: Enjoy complimentary Wi-Fi throughout the hotel, indulge in delightful meals from our on-site restaurant, or enjoy room service during limited hours. Don’t forget to quench your thirst at the cozy bar/lounge.

Comfortable Accommodations: Each of our 32 spacious rooms features LCD televisions and Select Comfort beds, ensuring a restful night's sleep. Stay connected with our high-speed internet and enjoy premium cable programming.

Escape to a delightful Sarajevo experience at Hotel Central – your ideal getaway awaits!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

  • Food & Beverage

    No alcohol allowed onsite

See all policies

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 6.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 8.9
D
Dev
10
Pros:

The Hotel, as the name implies, is close to many sights, and is literally next to the Old Town. There are many great restaurants nearby, including BarSa and Tapas Bar and Restaurant.

There was a variety of hot and cold items on the breakfast buffet. The staff that we dealt with were awesome, especially Diana and Ivan, who were very helpful. They were awesome!

2025-10-11 via Nuitee
A
Alex
8
Excellent Location
Pros:

True to its name, Hotel Central is right in the heart of the old town. All the sights, shops and restaurants are within walking distance.
Staff were lovely, very friendly and helpful. Room was comfortable if a little small. Great bed, plenty of tea/coffee and storage space. Ensuite was modern and clean, shower sprays at a bit of an odd angle though which floods the bathroom every time.
All in all a solid choice for Sarajevo.

2025-10-07 via Nuitee
S
Samantha Nicole
4
Pros:

Our room was above an incredibly loud bar. The music was thumping and it sounded like we were ataying in a nightclub on the Friday and Saturday night when they turned it up.

The gotel description is incorrect. There is no room service, no snack/deli bar, no bar or restaurant. There is a buffet breakfast until 11am, but dont expect to find any hot food left by 10am. Our rooms were quite dirty, especiallythe carpet. There were holes and stains on our sheets, the coffee and tea wasn't replenished for the 5 nights we stayed so we had to keep asking for more. The towels were hard and the cleaners didn't service the room until 5pm. This is the time we would come back to our room after a day of sightseeing and wanted to relax for an hour or so before getting ready to go out for dinner - we had to go and sit in the lobby until they had finished.

2025-09-22 via Nuitee
M
Mark
10
Pros:

nice breakfast.

2025-09-12 via Nuitee
F
Farhana friends
10
Pros:

Great location, friendly staff Dajana was extremely helpful making sure we got around to see the sights and arranging our taxis.
We received a warm welcome throughout our stay!

2025-09-03 via Nuitee
V
Valley friends
10
Pros:

Loved the room and location, so walkable in old town Sarajevo for shopping and dining.

2025-09-01 via Nuitee
D
Dzenata
10
Pros:

Love how central the hotel is, true to its name. The staff was helpful and polite. Breakfast with food to choose, tasty and fresh. The place has an amazing sauna and steam room, plus the whole area was super clean. Would recommend staying there

2025-08-29 via Nuitee
E
Emir family
10
Pros:

Top location, nice people

2025-08-12 via Nuitee
S
saad partner
10
Pros:

Location and staff were excellent

2025-08-08 via Nuitee
H
Helen
8
Pros:

Hotel was lovely and the pool was a real surprise- kids loved it. Breakfast was great.
Location is amazingly central but be aware that if you have one of the front bedrooms they overlook the street full of bars so it was pretty noisy on Friday and Saturday night.

2025-08-05 via Nuitee
V
Verified traveler
8
Ss
Pros:

Located on 'club street' not one for the light sleepers, rooms are tired and spa layout is silly, plus many uncovered drains in pool whixh are dangerous.

Walkable to everywnere, basic but tasty breakfast. Not sure if I would return to this hotel but i would recommend for location

2025-08-02 via Nuitee
S
Saadia
8
Very central but needs spa upkeep
Pros:

This hotel is bang in the middle of town right next to the bars, amazing location but not for a light sleeper.

The beds and basins are all very tall, not for shorter people.

The spa had most jets out of order and bo covers on the drains in pool which is dangerous. Also very strange layout.

Was a nice stay but probably wouldn't return to this hotel.

2025-07-21 via Nuitee
S
Sreeya
10
Pros:

I loved the pool and the room is lovely

2025-06-18 via Nuitee
M
Merita
10
Pros:

Very nice hotel. Excellent location. It does get loud at night as there are a lot of bars near by.

2025-05-25 via Nuitee
A
Arnold
10
Pros:

A wonderful older, well-maintained hotel in the heart of the city blessed with a caring, courteous, and helpful staff.

2025-05-20 via Nuitee
K
Kevin
6
Pros:

Room was quite hot despite the aircon which seemed to only have one temp. Laundry facility unavailable due to a broken machine. Front desk quite friendly. Breakfast ok depending on what time you went as items were not replenished if it was later in the morning.

2025-05-19 via Nuitee
J
JORGE
6
There is no accountability for taste.
Pros:

Our room was described as a balcony suite. There are no balconies in this hotel. The design was peculiar, to say the least. Staff was pretty unfriendly and the included breakfast has to be one of the saddest in the region. Location is good, though. There are better options around.

2025-05-09 via Nuitee
B
BURCIN partner
10
Pros:

Great location, amazing gym, pool and spa. Complimentary breakfast was good with many options. The only complaint is the hair dryer was not working and they didn’t have any solution until the next day when we were leaving.

2025-05-08 via Nuitee
V
Verified traveler
6
Good location and breakfast
Pros:

Hotel is in a great location and offers a good breakfast. Front desk staff are not very friendly - we were a group of eight and multiple people noticed this.
Hotel is in need of maintenance - terrible smell from bathroom drains noticed intermittently in 3 of the 4 rooms we had booked. Fan/AC does not work so very hot in the rooms.
Noisy outside but windows do offer soundproofing.

2025-04-23 via Nuitee
A
Alberto
10
Pros:

The hotel was great with clean and well appointed rooms. Excellent location very close to everything. Great breakfast. But the best was the staff Anes and Alma were amazing.

2025-04-16 via Nuitee