Plantation Resort At Rainbow

Hotels
8.7 (529 reviews)
1 Rainbow Beach Road , Rainbow Beach , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
High pricing compared to competitors

Categories

Cleanliness
8.5
Several reviews indicated cleanliness issues, such as dirty floors in common areas and tired decor.
Service
9
Staff were described as friendly and responsive to guest needs.
Location
9.2
Location was frequently praised as exceptional and convenient to nearby attractions.
Room Quality
8.7
Rooms are spacious and well-presented, though some reported maintenance issues.
Amenities
8.7
Amenities were generally appreciated, with some requests for additional cooking items.
Value for Money
8.4
Some guests felt the pricing was high compared to other options in the area.
Food and Beverage
8.2
Limited comments on food; basic toiletries and rules on supplies noted.
Overall Experience
8.9
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:31

Property Description

Luxury Beachside Resort

Modern Self-Contained Apartments with Balcony and Spa Bath

Experience ultimate relaxation at The Plantation at Rainbow with apartment-style accommodation boasting modern amenities like a balcony and spa bath for a luxurious stay.

Heated Pool and Spa, Free Undercover Parking

Indulge in the heated pool and spa, perfect for year-round swimming, and enjoy the convenience of a free undercover security car park during your stay.

Book now to immerse yourself in luxury and comfort at The Plantation at Rainbow, the ideal beachside getaway in the heart of town.

Important information:

Please note that extra bed linen will attract an additional charge.

Please note that there is a 3% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 529 reviews
Cleanliness: 8.5
Service: 9
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.4
Food and Beverage: 8.2
Overall Experience: 8.9
P
Paul • family_with_children • au
10
Window with a breeze
Pros:

Everything

Cons:

N/A

2026-02-12 • via Nuitee
T
THU • family_with_children • au
9
2026-02-08 • via Nuitee
M
McDonald • couple • gb
9
Pros:

The resort was great. Right by the beach and the apartment was really nicely furnished.

Cons:

Nothing

2026-02-08 • via Nuitee
A
Ashleigh • couple • au
3
Pros:

Fantastic location, usually we rent the apartment out through the real estate and have a Fantastic experience. (Heavily encourage this optipn) This time we went through the resort direct and although the experience started good, unfortunately turned sour.

Cons:

The bed in our apartment was one of the most uncomfortable beds we have ever slept in. My husband and I both woke up with horrendous back pain.. We know this resort well, having stayed here for the past five years, and other apartments have always had sleepable beds. We even attempted to rotate the mattress, but it was unbearable.
We were more than willing to downgrade to another room simply to get a decent night’s sleep; however, despite multiple phone calls, this was apparently not achievable from the hotel staff’s perspective. Unfortunately, no refund or alternative solution was offered.
The situation turned sour when a older staff member (presumably a manager) actually yelled at and spoke down to my husband. This left us with no option but to vacate the hotel entirely, resulting in us having to abandon our yearly Rainbow trip.
Needless to say, we will never return to this hotel. The spa has not worked for years and the rooms are not particularly clean—issues we were previously willing to overlook. However, the lack of customer service and the unacceptable attitudes or lack of willingness to help we experienced, have turned us away for good. We have since read the reviews and wish we had done so sooner.

2026-01-30 • via Nuitee
M
Mikaela • family_with_children • au
9
2026-01-30 • via Nuitee
J
Jody • family_with_children • au
8
2026-01-26 • via Nuitee
J
Justin • couple • au
9
2026-01-23 • via Nuitee
J
Janice • couple • gb
10
A relaxing break
Pros:

Great apartment. Central to amenities. Close to the beach
Quiet.

Cons:

Nothing to dislike about this place

2026-01-23 • via Nuitee
C
chris • family_with_children • au
9
We had an absolutely great weekend. The weather was perfect and the accommodation was lovely.
Pros:

The location was perfect as it was so close to everything. The apartment was very impressive and we loved the view.

Cons:

It was a beautiful apartment my main quibble is that one of the bedside lamps in the main bedroom was unplugged and when I tried to plug it in I found a lot of old dust behind the bed. A bit of a turn off for me. And I didn't manage to get the plug in as I would've had to pull the bed out a lot. For some reason the socket or maybe my angle trying to insert the plug was off. Also, the couch was very uncomfortable.

2026-01-19 • via Nuitee
K
Karen • family_with_children • au
8
Pleasant
Pros:

Beautiful location.

Cons:

This is my family’s 3rd stay at the Plantation resort.
Rainbow beach.
The facilities are becoming dated and in need with an update.
Kitchen and Bathroom facilities.
This not a complaint.
Genuine feedback only.

2026-01-19 • via Nuitee
B
Blake • couple • au
9
2026-01-19 • via Nuitee
M
Michael • couple • au
10
2026-01-19 • via Nuitee
S
Sarah • couple • au
8
2026-01-19 • via Nuitee
S
Sarah • couple • au
9
Lovely resort, lovely staff!
Pros:

The view, being upgraded rooms

Cons:

Mattress was harder than we were expecting

2026-01-19 • via Nuitee
S
Sarah • family_with_children • au
9
Pros:

Location was great, pool facilities were great, room was great. Only thing was kitchen a little outdated and floors

2026-01-19 • via Nuitee
S
Steven • family_with_children • au
9
2026-01-18 • via Nuitee
M
Melanie • family_with_children • au
6
2026-01-15 • via Nuitee
D
Donna • family_with_children • au
7
We had a nice week away, the building was not as good as last time but the pool was good though busy
Pros:

The room was close to the shops, not too noisy as we were next to the pub but did not hear anything.

Cons:

The room and the complex could do with some maintaining. The sofa had holes in it and the walls were cracked as were some parts of the floor. General wear and tare but the complex had a faulty lift and needs some repairs. It is not as well taken care off as the last time we were there. Each apartment is individually owned so it may depend on which one you get but the complex itself is down to management.

2025-12-28 • via Nuitee
B
Brigit Steindl • family_with_children • au
9
Pros:

Perfect location and a lovely place to stay. Very comfortable and plenty of room for the whole family

2025-12-20 • via Nuitee
M
Matthew • couple • au
1
Wouldn’t recommend. It’s a shame because the spot is in a perfect location but not worth it for a dirty run down room, o
Pros:

Great spot to town, close to pubs and clubs, and good to have parking inside.

Cons:

Majorly needs a touch up, lots of maintenance issues (they appreciate a list) the room was very dirty stains on the couch, pillows, carpets and walls. Floors are putrid but that’s because they are close to one of the biggest sand blows so what do you expect …. Apparently the sand causes the stains too? The only staff member that was nice and acknowledged us the entire stay was the maintenance man. Reception ladies made you feel like an inconvenience it’s been weeks now and I’m still waiting for a signed form for a room upgrade charge I have questions with zero response phone called and three emails.

2025-12-16 • via Nuitee