Plantation Resort At Rainbow

Hotels
8.7 (572 reviews)
1 Rainbow Beach Road , Rainbow Beach , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
High pricing compared to competitors

Categories

Cleanliness
8.5
Several reviews indicated cleanliness issues, such as dirty floors in common areas and tired decor.
Service
9
Staff were described as friendly and responsive to guest needs.
Location
9.2
Location was frequently praised as exceptional and convenient to nearby attractions.
Room Quality
8.7
Rooms are spacious and well-presented, though some reported maintenance issues.
Amenities
8.7
Amenities were generally appreciated, with some requests for additional cooking items.
Value for Money
8.4
Some guests felt the pricing was high compared to other options in the area.
Food and Beverage
8.2
Limited comments on food; basic toiletries and rules on supplies noted.
Overall Experience
8.9
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:31

Property Description

Luxury Beachside Resort

Modern Self-Contained Apartments with Balcony and Spa Bath

Experience ultimate relaxation at The Plantation at Rainbow with apartment-style accommodation boasting modern amenities like a balcony and spa bath for a luxurious stay.

Heated Pool and Spa, Free Undercover Parking

Indulge in the heated pool and spa, perfect for year-round swimming, and enjoy the convenience of a free undercover security car park during your stay.

Book now to immerse yourself in luxury and comfort at The Plantation at Rainbow, the ideal beachside getaway in the heart of town.

Important information:

Please note that extra bed linen will attract an additional charge.

Please note that there is a 3% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 572 reviews
Cleanliness: 8.5
Service: 9
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.4
Food and Beverage: 8.2
Overall Experience: 8.9
B
Brent • family_with_children • au
3
Very rude customer service reception lady with expensive disappointing accommodation but good location
Pros:

The location was very good

Cons:

The reception lady is VERY unhelpful and rude and made us feel very unwelcome and uncomfortable. We booked a two bedroom penthouse terrace apartment. It was for a special occasion and we asked if we could please get a quiet room with a good view as we came out of season when the town was quiet. Although other apartments were available we were given the worst one. There were no tissues and one toilet roll for four people for 4 nights stay in our room. We had to buy our own toilet paper. The main bedroom was VERY dark you couldn’t see without the light on. It was stuck at the back of the apartment with no view. The second bedroom couldn’t open the door more than 20 cm as it banged up against the bed. You had to enter through the bathroom. You couldn’t open the blind as it faces the main corridor. It was VERY small. We used the safe in the main bedroom but couldn’t get it to open on the last day. When we asked for help from reception we were treated as if we are a problem. The safe rusted and got stuck. We had to try and open it by ourselves which we eventually managed to do. We loved Rainbow Beach,but Plantation Resort has the worst customer service we have ever experience at any resort. It was a very uncomfortable and regrettable experience. We paid a lot of money to celebrate a special occasion but were treated with such rudeness that unfortunately our long awaited special break was a big let down. We specifically booked the best apartment but was very disappointed with the bedrooms.

2026-06-15 • via Nuitee
C
Cristian • solo_traveller • nc
9
Très bien
Pros:

Joli appartement en face de la mer. Équipement complet, même si un peu vétuste. Calme, bonne literie.

Cons:

Un équipement vétuste par rapport au prix

2026-06-10 • via Nuitee
A
Angela • family_with_children • au
3
2026-06-09 • via Nuitee
V
Vaughan • solo_traveller • au
10
Pros:

Great location and great staff

Cons:

Appartment was a little aged

2026-05-31 • via Nuitee
S
Sarah • family_with_children • au
8
Great location, spacious, well equipped. Felt luxe.
Pros:

Great location, roomy, spacious and well equipped apartment.

Cons:

There were no extra towels or face washers provided. We had three kids with us and 4 adults and were short one towel. Had two face washers between all of us. My bed was hard and lumpy. One night, when I was feeding my through the night, I looked up and saw a large cockroach on the wall above our heads. It crawled into the air-conditioning vent.

2026-05-28 • via Nuitee
L
Luther • solo_traveller • au
3
2026-05-24 • via Nuitee
C
Caron • extended_group • au
9
Fabulous
Pros:

Location fantastic! Walking distance to beach & shops & restaurants

Cons:

Spa working in pool area

2026-05-22 • via Nuitee
A
Amanda • family_with_children • au
10
2026-05-17 • via Nuitee
S
Skilton • couple • au
10
2026-05-17 • via Nuitee
J
Janelle • extended_group • au
10
2026-05-16 • via Nuitee
A
anton • family_with_children • au
7
2026-05-12 • via Nuitee
T
Toscan • solo_traveller • au
6
Pros:

Beautiful location but the standard of the room was poor and grubby

2026-05-11 • via Nuitee
A
Allisha • family_with_children • au
9
Loved it
Pros:

Staff were friendly, apartment was generous, excellent spot

Cons:

Resort spa was closed for maintenance the 4 days we were there, shower leaked and had to ask for extra towels to mop up the floor. Unfortunately the washing machine was full of dirt and sand. I had to run a rinse cycle, after I'd used it first to clean it, then hand rinsed my clothes and ran them through the machine again.

2026-05-04 • via Nuitee
S
Sarah • extended_group • au
8
Pros:

great location, beautiful views, easy check in process

2026-05-03 • via Nuitee
H
Hollie • family_with_children • au
8
Pros:

The location - it was walkable distance to everything

2026-05-01 • via Nuitee
P
Preston • solo_traveller • au
9
Pros:

How close this was to all the shops and restaurants

Cons:

WiFi wasn't strong enough

2026-04-27 • via Nuitee
S
Sorensen • couple • au
9
Great place to stay and be in walking distance to everything you might want to do and see.
Pros:

Fantastic view and location.

2026-04-26 • via Nuitee
S
Stacey • family_with_children • au
6
Pros:

great spot in town.

Cons:

appears the heating for pool and spa was down. pool was not heated (been there before and it was) and spa was 'under maintenance' and not hot. was a big factor for paying extra to stay there so was disappointing.

2026-04-20 • via Nuitee
C
Craig • family_with_children • au
8
Had a great stay at a good place in a magical location.
Pros:

Wonderful location - lots of space, pool was nice, rooftop was cool.

Cons:

Spa out of order - furniture outdated and not comfy.

2026-04-16 • via Nuitee
M
Melzy83 • solo_traveller • au
10
2026-04-15 • via Nuitee