Hotel Nelson

Hotels
8.9 (2233 reviews)
1-7 Government Road , Nelson Bay , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location close to shops, restaurants and bay
Friendly, helpful staff
Very clean, spacious and well-appointed rooms
Great on-site cafe and excellent breakfasts
Nice pool and steam room
Comfortable beds and good room facilities (kitchenette, storage)
Cons:
Occasional lift/elevator outages and many stairs
Gym is small and closes early
Some bathrooms have ventilation/smell issues or older fittings
Parking is tight
One report of a less enthusiastic front desk staffer
EV charger access limited by office hours/flat-rate charging constraints

Categories

Cleanliness
9
Multiple guests specifically praised cleanliness — rooms described as very clean, tidy and well maintained.
Service
9
Staff repeatedly noted as friendly, helpful and welcoming; a single report of a less enthusiastic front desk interaction lowers perfect marks slightly.
Location
9.6
Consistently emphasised as an excellent location — close to shops, restaurants and the bay; many guests said it was central and convenient.
Room Quality
8.3
Rooms generally described as spacious, well appointed and comfortable (kitchenette, good storage) but some reports of beds being too soft for one guest, room size not matching photos for a family booking, and a few bathroom issues (ventilation, smell, older fittings).
Amenities
8.4
On-site cafe, pool and steam room received strong praise; however gym was described as small and closing early, EV charging has time limitations and occasional lift failures impacted access.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
9.1
Breakfasts and the on-site cafe were frequently singled out as excellent (Little Nell), with multiple guests praising the coffee and breakfast experience.
Overall Experience
8.9
Overall very positive experience with many repeat visitors and comments that they'd stay again; minor issues (gym, elevator, occasional front desk, some bathroom quirks) tempered an otherwise strong stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:34

Property Description

Luxurious Accommodation
Hotel Nelson, just minutes away from the beach and town centre, offers spacious rooms with modern amenities like kitchenettes and large balconies. Enjoy the convenience of free WiFi and parking, along with lift access to all rooms.

Relaxation and Recreation
Unwind at the heated swimming pool, fitness centre, and steam room. The proximity to the beach allows easy access to water sports like snorkeling and windsurfing. After a day of activities, indulge in delicious meals at the popular Little Nel Cafe or grill your own BBQ dinner.

Convenient Location
Located a short drive from Newcastle, Hotel Nelson provides the perfect blend of relaxation and accessibility. Book now for a memorable stay by the beach!

Important information:

Please note that there is a 0.9% charge when you pay with a Visa or MasterCard credit card and a 2% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.9
Based on 2233 reviews
Cleanliness: 9
Service: 9
Location: 9.6
Room Quality: 8.3
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 8.9
M
Mansoor • couple • au
8
2026-08-07 • via Nuitee
S
Shihhwa • family_with_children • tw
7
很舒服的小鎮入住地 周圍很安靜舒適 周圍很多餐廳
Pros:

早餐非常好 餐廳工作人員服務非常棒 很熱情熱心

Cons:

有個前台沒有那麼熱情 ，健身房結束時間太早

2026-08-07 • via Nuitee
M
Marnie • couple • au
9
Pros:

Area, close to everything you needed and nice view

2026-08-05 • via Nuitee
M
MARY • couple • ie
8
2026-08-05 • via Nuitee
C
Connie • couple • au
10
Always enjoy our stay there friendly staff
Pros:

Very clean and close to shops and restaurants

2026-08-05 • via Nuitee
K
Kenneth Leslie • couple • nz
10
2026-08-05 • via Nuitee
A
Anj • extended_group • au
10
Pros:

The location was great - Staff was very friendly and accommodating - The property in general was in amazing condition. If i'm to go back i wouldn't look at any other hotels and just go back here.

2026-08-04 • via Nuitee
A
Anna • solo_traveller • au
10
Pros:

Great position. Nice breaky area and pool. Staff were great.

2026-08-03 • via Nuitee
D
davide • family_with_children • it
10
2026-08-02 • via Nuitee
F
Frank • couple • au
9
Lovely rooms comfy bed, great location
2026-07-25 • via Nuitee
A
Andrew • couple • au
9
Great spot will come again
Pros:

Great location easy walk to everything in town. Comfy bed

Cons:

Everything was good

2026-07-25 • via Nuitee
P
Peter • couple • au
8
2026-07-25 • via Nuitee
S
Shelley • family_with_children • au
10
2026-07-25 • via Nuitee
G
Gini • solo_traveller • au
10
Pros:

Natural fibres. Festher doona, lots of wood. Tasteful but simple. View of water from oen balcony. Excellent cafe for breskfadt snd lunch. Central but not the middle of town.

Cons:

Nothing

2026-07-24 • via Nuitee
M
Margaret • couple • au
9
2026-07-22 • via Nuitee
S
So Fun • family_with_children • au
9
Great location, pleasant staffs
Pros:

Great location

Cons:

A bigger gym

2026-07-22 • via Nuitee
M
Michael • solo_traveller • au
10
Pros:

Great location awesome bed great view great staff

2026-07-22 • via Nuitee
B
Brendan • couple • au
10
2026-07-22 • via Nuitee
D
DAVID • couple • au
10
Pros:

Everything!

2026-07-20 • via Nuitee
I
ianina • couple • au
10
2026-07-20 • via Nuitee