The Burrard

Hotels
8.6 (1820 reviews)
1100 Burrard Street , Vancouver , ca

Children allowed
Pets allowed

Facilities

Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ski storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Good amenities
Cons:
Noise issue
Cleanliness concerns
Parking limitations

Categories

Cleanliness
7.65
Several complaints about the cleanliness, including mold and dirt in rooms.
Service
9.15
Friendly and helpful staff, prompt assistance with check-in.
Location
9.15
Excellent location, convenient for activities in downtown.
Room Quality
8.15
Rooms were described as small but clean, and generally comfortable.
Amenities
8.65
Good amenities including USB ports and complimentary beverages.
Value for Money
8.65
Overall good value for services received.
Food and Beverage
8.65
Coffee shop was mentioned positively.
Overall Experience
8.75
A generally positive stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:07

Property Description

Outdoor Lounge and Coffee Shop
Experience the vibrant city of Vancouver from the comfort of our hotel's outdoor lounge and enjoy a freshly brewed coffee from our on-site coffee shop.

Modern Amenities
Relax in style in our guest rooms equipped with a 42-inch flat-screen TV, Nespresso coffee machine, and complimentary WiFi. Stay connected with free calls and keep your beverages cool in the in-room fridge.

Fitness and Business Facilities
Stay active with complimentary passes to the Steve Nash Fitness Centre, or catch up on work at our business center offering free printing and faxing services.

Book your stay at The Burrard in downtown Vancouver now to enjoy a perfect blend of convenience and comfort during your visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the property reserves the right to pre-authorize credit cards before arrival to ensure they are valid.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 29.50 per day.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 1820 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
K
Kerry extended_group au
9
Consistently good
Pros:

This is the third time I have stayed at the Burrard and it is still my go to when in Vancouver. It was great to see the streets have been cleaned up since I was last there three years ago, so unless you go down an alley way it now feels safer to walk around. Location is good with a nice walk to Burrard Station / easy to get to/from the airport by train. The front desk staff are always pleasant and welcoming. Standard of the room is always consistently good and is comfortable for a short stay. Better value compared to other hotel rooms in the CBD.

2026-03-13 via Nuitee
R
raphael extended_group be
9
Facile d'accès, bien organisé, propre et bien équipé.
Pros:

Localisation top

2026-03-13 via Nuitee
H
HsuanChen couple us
8
2026-03-12 via Nuitee
C
CARLA family_with_children fr
8
2026-03-12 via Nuitee
C
Carlos solo_traveller gt
10
Pros:

The location and the amazing help from the staff at the moment of storing my luggage. Everything was clean also

Cons:

The bathroom was a little small and it didn't had a good place to put the towels. Also it wasn't heated. But everything was clean and worked properly

2026-03-11 via Nuitee
J
Jonina Elisa solo_traveller is
8
2026-03-11 via Nuitee
A
Andrea solo_traveller ca
7
Quick and cozy stay
Pros:

Easy to find

2026-03-11 via Nuitee
J
Justine couple fr
10
Pros:

Very good, would highly recommand, clean, good location, lot of amenities.

2026-03-06 via Nuitee
D
Dawn solo_traveller ca
10
Fab, funky hotel with friendly staff. My second stay and I'll be back!
Pros:

Super cute hotel, with an very different vibe to the usual suspects around town. Funky, friendly and cozy at the same time. Great staff, and a coffee shop and restaurant in the same building (not related to hotel). Great location for downtown Vancouver, with transit close by and parking.

2026-03-04 via Nuitee
E
Emma extended_group ca
10
I stayed for one night at the Burrard and had a great time interacting with staff. I found the amenities like the outdoo
Pros:

I loved the outdoor space. The beds were comfortable. I enjoyed the friendly staff

Cons:

Nothing! Great time

2026-03-03 via Nuitee
B
Baaron couple ca
8
2026-02-26 via Nuitee
R
Robyn family_with_children ca
10
Robyn Seward
Pros:

The bed was so soft and comfy, i will be booking again for my next trip.

Cons:

Honestly the flooring in my room would make a loud sound when i would walk to the bathroom from my bed. Other then that a lovely place and will return.

2026-02-25 via Nuitee
A
Albert couple ca
10
2026-02-22 via Nuitee
M
Monika couple ca
9
Absolutely fantastic and helpful staff.
Pros:

Location.

Cons:

The bathroom window leading into the alley - loud at night, lots of traffic, people fighting and screaming, but I guess it’s coming with the location.

2026-02-14 via Nuitee
M
Margaret solo_traveller gb
9
2026-02-10 via Nuitee
M
Mirjana solo_traveller ca
5
OK hotel
Pros:

Good location and nice courtyard with palm trees.

Cons:

Small and plain room with bad smell, and even a smaller and dysfunctional bathroom. A noisy street in front, with the drug users sleeping. Would not stay here again.

2026-02-09 via Nuitee
G
grisg2026 Couples
10
All you really need and more
Pros:

The Burrard is not the "Westin or the Hyatt" nor does it pretend to be. We found it to be impeccably clean, with sufficient amenities to accommodate our stay. Staff were exceptionally friendly, yet professional and walked the extra mile to accommodate any of our wishes, of which there were few. The courtyard was warm and welcoming, no pomp and circumstance here, just travellers meeting travellers. Come as you are and enjoy the hospitality, the city and all the eclectic eateries within walking distance. We will be back!

2026-02-06 via Tripadvisor
D
Daniel solo_traveller au
8
Great value, quiet and relaxing. Will be my first pick if I'm ever in Vancouver.
Pros:

Staff were amazing and had my room availble at 8:30am, which was the most wonderful surprise after a long flight. Their unlimited complimentry bottled water was so helpful.
Room was simple and clean. Their comfy outdoor area with an open fire was a lovely addition.
Overall was a nice and relaxing place to come back to after a long day of walking around and sight-seeing.

Cons:

It was a shame the room didn't have a mircowave, literally the only thing that I found inconvenient.

2026-01-31 via Nuitee
A
Ariel solo_traveller ca
10
2026-01-31 via Nuitee
Z
ZOLTAN family_with_children ca
7
Decent price and location if you don't mind the noise.
Pros:

Reasonably priced, relatively clean and very good staff.

Cons:

Central location, but it's right opposite from the hospital so expect non-stop ambulances with sirens throughout the night.

2026-01-29 via Nuitee