The Burrard

Hotels
8.6 (1820 reviews)
1100 Burrard Street , Vancouver , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ski storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Good amenities
Cons:
Noise issue
Cleanliness concerns
Parking limitations

Categories

Cleanliness
7.65
Several complaints about the cleanliness, including mold and dirt in rooms.
Service
9.15
Friendly and helpful staff, prompt assistance with check-in.
Location
9.15
Excellent location, convenient for activities in downtown.
Room Quality
8.15
Rooms were described as small but clean, and generally comfortable.
Amenities
8.65
Good amenities including USB ports and complimentary beverages.
Value for Money
8.65
Overall good value for services received.
Food and Beverage
8.65
Coffee shop was mentioned positively.
Overall Experience
8.75
A generally positive stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:07

Property Description

Outdoor Lounge and Coffee Shop
Experience the vibrant city of Vancouver from the comfort of our hotel's outdoor lounge and enjoy a freshly brewed coffee from our on-site coffee shop.

Modern Amenities
Relax in style in our guest rooms equipped with a 42-inch flat-screen TV, Nespresso coffee machine, and complimentary WiFi. Stay connected with free calls and keep your beverages cool in the in-room fridge.

Fitness and Business Facilities
Stay active with complimentary passes to the Steve Nash Fitness Centre, or catch up on work at our business center offering free printing and faxing services.

Book your stay at The Burrard in downtown Vancouver now to enjoy a perfect blend of convenience and comfort during your visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the property reserves the right to pre-authorize credit cards before arrival to ensure they are valid.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 29.50 per day.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 1820 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
M
Monika • couple • ca
9
Absolutely fantastic and helpful staff.
Pros:

Location.

Cons:

The bathroom window leading into the alley - loud at night, lots of traffic, people fighting and screaming, but I guess it’s coming with the location.

2026-02-14 • via Nuitee
M
Margaret • solo_traveller • gb
9
2026-02-10 • via Nuitee
M
Mirjana • solo_traveller • ca
5
OK hotel
Pros:

Good location and nice courtyard with palm trees.

Cons:

Small and plain room with bad smell, and even a smaller and dysfunctional bathroom. A noisy street in front, with the drug users sleeping. Would not stay here again.

2026-02-09 • via Nuitee
D
Daniel • solo_traveller • au
8
Great value, quiet and relaxing. Will be my first pick if I'm ever in Vancouver.
Pros:

Staff were amazing and had my room availble at 8:30am, which was the most wonderful surprise after a long flight. Their unlimited complimentry bottled water was so helpful.
Room was simple and clean. Their comfy outdoor area with an open fire was a lovely addition.
Overall was a nice and relaxing place to come back to after a long day of walking around and sight-seeing.

Cons:

It was a shame the room didn't have a mircowave, literally the only thing that I found inconvenient.

2026-01-31 • via Nuitee
A
Ariel • solo_traveller • ca
10
2026-01-31 • via Nuitee
Z
ZOLTAN • family_with_children • ca
7
Decent price and location if you don't mind the noise.
Pros:

Reasonably priced, relatively clean and very good staff.

Cons:

Central location, but it's right opposite from the hospital so expect non-stop ambulances with sirens throughout the night.

2026-01-29 • via Nuitee
D
Darren • couple • gb
9
Pros:

So close to where I wanted to be. Rooms were large and well equipped

Cons:

Nothing

2026-01-28 • via Nuitee
A
Allison • solo_traveller • gb
10
Warm, welcoming stay in Downtown Vancouver!
Pros:

Very modern & welcoming.

Cons:

No issues what so ever.

2026-01-26 • via Nuitee
M
MEGAN • family_with_children • ca
8
2026-01-25 • via Nuitee
T
Tomás • extended_group • ca
7
Bien
Pros:

Me gusto la ubicación y el personal atiende bien

Cons:

Primero nos querían cobrar 2 veces, porque no están conectados con Booking, después cuando llegamos a la habitación éramos 4 personas y solo habían cosas para 2, el personal resuelve bien y rápido, pero no nos gusto que no haya estado todo ok

2026-01-21 • via Nuitee
S
Samantha • solo_traveller • gb
10
Beautiful stay wish I could’ve stayed longer
Pros:

Beautiful room with amazing facilities
-USB ports
-Great lighting
-Comfy seating
-Massive telly
-Free, tea and coffee was a welcome treat
If I’m ever in Vancouver again in the future I’ll be definitely staying here 🤗

Cons:

I didn’t notice anything…

2026-01-20 • via Nuitee
A
Armstrong • couple • ca
10
2026-01-19 • via Nuitee
D
Donn • extended_group • us
6
It was clean but I wouldn’t stay again. Due to how small the space is, the air conditioner had to be on but then we cou
Pros:

Has character.

Cons:

Coffee wasn’t available until 8 on the weekends but we had to leave earlier for tours. The air conditioner on the floor. We had been traveling for 15 days when we arrived so we each had a large suitcase. We could not have them both opened -we put one in the ironing board by the bathroom. Take out the side chair. We stayed 2 nights.

2026-01-19 • via Nuitee
P
Pieta • couple • us
9
We had a very pleasant stay and hope to return in the future.
Pros:

Lot's of breakfast places to choose from.
Very nice that bikes are available and free.
Easy access to aquabus.
Love the garden and sitting area.
We liked that it's not a huge hotel, feels very cozy.

Cons:

Nothing comes to mind.

2026-01-19 • via Nuitee
E
Eugene • couple • us
8
2026-01-19 • via Nuitee
B
Badur • solo_traveller • ca
10
2026-01-15 • via Nuitee
S
suzanne • solo_traveller • ca
8
Cons:

provided a blanket the first night was very cold

2026-01-12 • via Nuitee
I
Inocenta • solo_traveller • fr
5
Séjour gâché par la musique imposée de bon matin, impossible de faire abstraction.
Cons:

Il était difficile de rendre la chambre obscure la nuit à cause du choix de rideaux isolants. Les vitres n'isolent pas correctement du bruit, cela m'obligeait à entendre la musique imposée de 10h à 21h tous les jours dans tout l'établissement, surtout dans la cour intérieure. Egalement le retentissement du piano mis à disposition dans cet espace extérieur retentissant fortement de bon matin, selon le bon plaisir de celui qui voulait jouer.
Aucun respect de l'espace sonore.

2026-01-10 • via Nuitee
L
Lakshmi • couple • ca
1
2026-01-08 • via Nuitee
A
Ana • family_with_children • ca
8
2026-01-06 • via Nuitee