The Burrard

Hotels
8.6 (1900 reviews)
1100 Burrard Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Parking
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ski storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Good amenities
Cons:
Noise issue
Cleanliness concerns
Parking limitations

Categories

Cleanliness
7.65
Several complaints about the cleanliness, including mold and dirt in rooms.
Service
9.15
Friendly and helpful staff, prompt assistance with check-in.
Location
9.15
Excellent location, convenient for activities in downtown.
Room Quality
8.15
Rooms were described as small but clean, and generally comfortable.
Amenities
8.65
Good amenities including USB ports and complimentary beverages.
Value for Money
8.65
Overall good value for services received.
Food and Beverage
8.65
Coffee shop was mentioned positively.
Overall Experience
8.75
A generally positive stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:07

Property Description

Outdoor Lounge and Coffee Shop
Experience the vibrant city of Vancouver from the comfort of our hotel's outdoor lounge and enjoy a freshly brewed coffee from our on-site coffee shop.

Modern Amenities
Relax in style in our guest rooms equipped with a 42-inch flat-screen TV, Nespresso coffee machine, and complimentary WiFi. Stay connected with free calls and keep your beverages cool in the in-room fridge.

Fitness and Business Facilities
Stay active with complimentary passes to the Steve Nash Fitness Centre, or catch up on work at our business center offering free printing and faxing services.

Book your stay at The Burrard in downtown Vancouver now to enjoy a perfect blend of convenience and comfort during your visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the property reserves the right to pre-authorize credit cards before arrival to ensure they are valid.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 29.50 per day.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 1900 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
S
Steven Bradby • couple • au
8
Overall, comfortable and handy to our needs. Excellent and responsive staff.
Pros:

Light breakfast was not The Burrard’s but was on-site and accessible, and light. Aside from building works next door, access good and the property is in a handy location within walking distance of a range of

Cons:

I suspect difficult to change, but the rooms at the back of the property were noisy, largely related to the homeless.

2026-06-04 • via Nuitee
J
Joan • solo_traveller • es
6
Pros:

Ubicación céntrica

Cons:

Relación calidad precio. Precio caro para una noche sin servicio de cafetería o desayuno propio.

2026-06-04 • via Nuitee
S
Stephen • couple • au
7
Pleasant stay with friendly staff in a good loc.
Pros:

Location

Cons:

Noise from out the back and ambulances

2026-06-02 • via Nuitee
L
Liz Borne • couple • au
8
Value for money accommodation in a central location with restaurants, supermarket, coffee close by.
Pros:

Value for money, central Vancouver location. Coffee shop downstairs. Helpful, friendly front desk.

2026-05-31 • via Nuitee
N
Nadine • solo_traveller • ch
8
2026-05-30 • via Nuitee
J
Jennifer • couple • de
7
2026-05-30 • via Nuitee
L
Lisa • couple • ca
8
2026-05-29 • via Nuitee
K
Karen • couple • au
10
2026-05-28 • via Nuitee
K
karen • extended_group • gb
8
Value for money, court yard garden a lovely surprise
Pros:

Very central to everything

2026-05-24 • via Nuitee
C
Carolee • couple • au
8
Lovely tropical gardens, staff v welcoming.
Pros:

Convenient location for the ship terminal

Cons:

Very noisy sirens from ambulance n fire brigades. Ive renamed Vancouver Siren City 🫣

2026-05-24 • via Nuitee
E
Eriko • solo_traveller • gb
8
Cons:

Ventilation in the bathroom could be improved

2026-05-24 • via Nuitee
S
Susan • solo_traveller • nz
7
Comfortable and well located
Pros:

Location was great and the staff were friendly and helpful. Room was clean and comfortable. Reasonably priced compared to others in Vancouver.

Cons:

Lift was slow and small and only one lift so often had to wait. Noise from the street below. Noisy portable air conditioner in the room. Lucky we didn't to use it much. Light ing consisted of lots of individual lamps which were on different switches. Took some time to switches to turn them all off on the first night but once we knew where they were it was fine.

2026-05-23 • via Nuitee
J
Janine • couple • au
8
Great value for your dollars
Pros:

Great location, clean, comfortable bed, quirky styling

2026-05-22 • via Nuitee
K
Karen • family_with_children • ca
10
Convenient, welcoming, comfortable.
Pros:

Breakfast at next door Cafe great! Location perfect for our needs. Staff very friendly and helpful. A very pleasant experience.

Cons:

Nothing

2026-05-21 • via Nuitee
C
Carol • solo_traveller • gb
9
2026-05-21 • via Nuitee
D
Diane • couple • nz
7
Was disappointed as what had been booked was not what we got and they were unable to give us what we booked. A bit of a
Pros:

It was nice and clean

Cons:

The shower no pressure

2026-05-21 • via Nuitee
A
Alfredo • solo_traveller • es
7
Pros:

Muy bien situado. Se puede ir andando tantos al centro como al Stanley Park. Tienes una cafetera Nespresso en la habitación y reponen diariamente agua, leche y cápsulas. Desayuno en una cafetería con acceso desde el propio hotel. Personal muy amable. Habitación sencilla pero muy limpia y con una cama muy amplia

Cons:

En general, bien. Es un alojamiento modesto pero muy cómodo y acogedor Muy buena relación calidad precio

2026-05-20 • via Nuitee
C
Colin • solo_traveller • gb
10
2026-05-20 • via Nuitee
M
matt • couple • au
5
Pros:

It’s a cute old school hotel. The room was a bit warm. There was a portable air conditioner that you could use but it made a lot of noise and did nothing. It’s only a top of 18oC outside but was uncomfortably warm in the room. Good location.

Cons:

Lack of built in AC.

2026-05-20 • via Nuitee
P
Philip • solo_traveller • gb
10
Pros:

Easy walking distance from downtown Vancouver attractions and train station, cruise terminal even with suitcases.

Cons:

Nothing to dislike.

2026-05-20 • via Nuitee