The Gibson Hotel

Best selling point of this hotel is the location. Our dining experience was not 4*. Waiting for ages to order drink at our table and then having to wait approx. 15mins for it to be delivered. Most of the staff had difficulty understanding what we wanted to order - we had to show them on the menu. We were asking a waiter a question, obviously he didn't realise or understand what we were saying and literally just walked away🙄 Oh and the bill was dropped down to our table when we had just ordered our 2nd drink! Don't let 1st dates fool you, the dining experience in the restaurant was definitely not up to scratch.

Yazmin was a lifesaver at the hotel-I use a mobility device and was with a group tour. The room allocated was with a shower which is dangerous for me and she took the time and effort to get me a bathtub room which had an amazing view. She is an asset to the Gibson Hotel and we came back to the hotel as the food and drinks are soooo good. The best ceasar salad, and my blackberry fizz drink was so tasty. The highlight was my husbands steak sandwich with an onion jam that was fabulous and enough for two people. Love this hotel and will come back again!

We recently stayed at the hotel as we had an early morning appointment in Dublin and the weather was promised bad for travelling up to Dublin early in the morning. We arrived to check in late circa 11:30pm and checked in. We were not allowed to check in without ID, (which we didn’t have, but eventually found a photo on our phone). The reception area was freezing, our room was worse. Cranked up the heat, and went to bar to wait for room to warm up, an hour later our room was still only at 13.5 degrees. Should have complained at the time, but was after working a 13 hour shift followed by a 4.5 hour drive to Dublin, we were wrecked and had an early start so we just suffered it and went to bed! We mentioned it the following morning on checkout and the hotel were very apologetic, and gave us complementary parking, but the entire hotel was cold, even the bar. The hotel apart from this was good, room was a bit dirty, sort of wear and tear dirt and stains on walls, floor etc. the walls were paper thin, could hear our neighbours talking clearly, and lots of noise from people coming back from the bar following a show in the 3 Arena in the hall outside our room. Location is really handy, but I’ve stayed in much better hotels in the same area, that had working heat, and didn’t need to find ID to check in.

I had a great stay at the hotel and I must admit that the reception team made total difference, I went to several places that day and NOBODY smiled and wished me happy new year, I checked in kinda late on the Gibson must be around 8PM and the lobby seemed empty, so three of the receptionist seemed to be looking at something in one of the computers and the three of them looked at me and smiled and warmly welcomed me, I swear I’d be very mad to be working at this time but those folks seemed genuinely happy that I was checking in at the Gibson hotel, I have no words to describe how that made a difference in my last night of the year. After checking us in the man said happy new year to us followed to the girls at the reception.
Thanks the Gibson for the amazing stay !
The bar was also amazing that night, even tho it was busy the guys there did a great job, my last stay of the year turned out to be just the best.

I joined the bar for the nye night and the staff was absolutely lovely. Patrick was very nice, welcomed us and brought us two amazing pornostar martini! Highly recommended when you are in Dublin!

The service was excellent, the attendant Patrick was very cordial and provided excellent treatment; nothing was lacking. I really enjoyed it and highly recommend it for a date or a night out with friends.

I had a really good experience at Gibson Hotel. Patrick from the restaurant, was super nice, kind and helpful with us. Thanks all.

We stayed last night. My husband, daughter, and I stayed with you as we were attending a concert to celebrate my daughter’s 13th birthday, which was meant to be a special occasion for her.
Unfortunately, several aspects of our stay fell well below the standard we expected.
On arrival, the receptionist was not very friendly, which was a disappointing first impression. Our room itself was extremely cold. I asked a member of housekeeping for assistance and was told that the heating was not working.
We had dinner in the bar that evening, which cost €42, and the food was very poor. The meal arrived cold, the chips were undercooked, and my daughter’s chicken goujons were extremely hard. I did mention this to a staff member, but the response was simply an apology with no further action taken.

Breakfast this morning was the most disappointing part of our stay. We arrived at approximately 10:10am, and there was very little food available. There was no milk or bread available without asking, no pastries, the sausages were raw, and the scrambled eggs were watery and unappetising. I spoke to other guests in the breakfast area who were also very unhappy with the breakfast or lack off and especially food not cooked properly. At 18.50 per head its an absolute rip off

Sadly, this was the worst hotel breakfast we have ever experienced, and overall this stay was not a good one and we definitely wouldn't return. Very over priced rooms which were not kept that clean lots of marks in the wall etc.

we will not return or recommend this hotel. Only plus to this is location to 3 arena.

I was actually disappointed with this hotel. The location is good if you are on business in the IFSC area or attending a gig at the Three Arena but not great if you are visiting the city. The hotel lobby is very cold and clinical. I actually didn’t realise it was the hotel lobby at first. It was more like a hospital clinic. The rooms are actually quite basic. The beds are like hospital beds, on wheels and little storage in the room. The room was big though. The food in the restaurant / bar was very nice and we ate there more than once. Service was poor though I had to get up to get the attention of the wait staff on multiple occasions. They were also giving conflicting advice and guidance on gluten free options so more training needs to be given on that. The hotel was advertised as more luxurious than it was. I’d give it a good 3 stars, but not 4.

I recently visited the Gibson Hotel and had a wonderful experience at the bar. I would like to especially commend Patrick, the Bar Manager, for his outstanding service. He was extremely professional, attentive, and made the experience truly enjoyable. It’s clear that he takes great pride in his work and leads by example. Congratulations to Patrick and the team for such excellent hospitality.

Arrived late and was delayed with check in. However this was due to issues with the original hotel I had booked... once checked in I went to my room, opened the door and was surprised to see a man in what should have been my bed. To be fair I probably wasn't as surprised as him.

When I was given another room I was disappointed with the quality of it. The internal walls are mad of what appears to be MDF in what can only be described as I don't give a sh1te as long as we're paid, rip-off Ireland style. It's of a cheap, but not very cheerful, finish.

Hello,

I recently visited the hotel bar with a friend and wanted to share some positive feedback. Patrick provided us with an exceptional experience — he was attentive, friendly, and offered great suggestions for drinks, which were amazing. The food prepared by Chef João was also impeccable.

I wanted to make sure their excellent service is recognized.

Thank you for your attention.

We stayed here for one night after a concert.
Booked dinner ahead as well. Room modern and clean. Previous guests rubbish under seats at table though. Quiet corridors. Efficient and friendly reception. €25 car park overnight. Breakfast good and buffet type. Gluten free selection but no separate toaster!
Dinner 3 courses prebooked. Lovely food and excellent service from Julia. Unfortunately they forgot our dessert. GF brownie. Nevertheless our bill was adjusted and apologised for. Room hairdryer broken and dangerous, cables visible. Informed reception at check out.
An observation....laundry cleaning list in room but no pen!
Will return for definite as location unbeatable.

Lovely experience, food was superb.
Patrick is a gentleman treated us with the utmost respect.
Will definitely come back to the hotel.

Amazing experience!! The drinks were great, thanks Ricardo!!! Good atmosphere and lovely staff! I had an amazing dinner!!

Arrived for a cheeky pre concert drink. Checked in at the bar and was directed to take a seat. While I was at the bar, my wife was moved and told the table was now reserved. This resulted in us being moved to the worst seat in the bar beside the hatch. Terrible customer service and won't be back.

The place is easy to find, in front of the 3 Arena, the bar is amazing, very charming and welcoming, the place is exquisite, very clean and organised. The food was delicious, I had a delicious burger, the cocktails were fantastic! I was really surprised with it and price was appropriate to its presentation and taste. But what made the experience exceptional was the hospitality and kindness of the manager Patrick. So polite and helpful, gave us great recommendation and fenomenal service. 10/10 experience!

I had a great visit to the hotel bar. The atmosphere was inviting, and the staff was friendly, professional, and attentive. You can tell the place is very well managed — everything ran smoothly and the service was excellent. Highly recommend and would definitely return!

Lovely hotel. We stayed at The Gibson Hotel for a couple of days and our experience was amazing. The staff is so friendly, special thanks to Alvaro who recommended many great places for us to visit in the city and came to our room to explain how to use the AC.

My daughter & I stayed overnight for a concert in the 3Arena & I can honestly say it was a first class experience. On arrival we were greeted by a lovely member of staff that checked us in & chatted to us about the concert. The room was lovely, comfortable & spotlessly clean. We decided to order room service rather than go to the restaurant & we were pleasantly surprised to find an extensive menu to choose from & our food arrived in less than 20 minutes & was top notch. Every member of staff we interacted with - bar, reception, restaurant - were extremely helpful & courteous & we really did feel they went the extra mile to make our stay enjoyable. We will definitely be back.