Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced

Categories

Cleanliness
5.54
Several reviews mention that the room wasn't clean and had maintenance issues.
Service
9.01
Some reviews had issues with staff responsiveness, but others describe staff as friendly and accommodating.
Location
9.55
Multiple reviews praised the great location of the hotel.
Room Quality
6.5
Rooms were described as dated with issues; however, some guests found them comfortable.
Amenities
6.53
Amenities such as the pool and restaurant received mixed reviews but had some positive mentions.
Value for Money
5.99
Many reviews noted that the hotel felt overpriced for the quality received.
Food and Beverage
8.54
Reviews positively mentioned the restaurant and breakfast offerings.
Overall Experience
7.51
Mixed reviews but some guests expressed an enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:30

Property Description

Convenient Location Opposite Albert Park Lake
Mercure Melbourne Albert Park offers stylish accommodation just minutes away from central Melbourne. Enjoy stunning views of Albert Park, the lake, or Port Phillip Bay from many rooms.

Dining and Recreation Options
Indulge in delicious meals at Windows Restaurant and unwind with a drink at Atrium Bar + Lounge. Stay active at the fitness centre or relax in the sauna.

Variety of Accommodation Choices
Choose from suites or a loft apartment, each featuring modern amenities like a flat-screen TV, refrigerator, and luxurious bathrooms.

Experience the perfect blend of comfort and convenience at Mercure Melbourne Albert Park. Book now to enjoy a memorable stay near the vibrant city of Melbourne.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 2487 reviews
Cleanliness: 5.54
Service: 9.01
Location: 9.55
Room Quality: 6.5
Amenities: 6.53
Value for Money: 5.99
Food and Beverage: 8.54
Overall Experience: 7.51
K
kaitlin • couple • au
2
it was ok
Pros:

the bed

Cons:

most of it

2026-03-14 • via Nuitee
B
Bianca • solo_traveller • au
3
2026-03-14 • via Nuitee
P
Parthvi • solo_traveller • in
10
Good, comfortable
Pros:

Clean, decent enough gym and location

Cons:

Minimal vegetarian options for breakfast - included roasted tomatoes, & potatoes . Can do something more final paying 25$ for the brekkie

2026-03-14 • via Nuitee
L
Louise • family_with_children • au
8
Pros:

Great location beds are very comfortable

Cons:

Room need a good clean.Pull the beds away from the walls and vacuum the dust up there was so much would not have been done for a very long time. A big cobweb on the wall.

2026-03-13 • via Nuitee
M
melissa • couple • au
8
Prime location for the Melbourne Grand Prix
Pros:

amazing buffet breakfast, great entertainment in the bar, good customer service and amazing location for the F1 Grand Prix

Cons:

windows needed cleaning, room was hot (needed to keep curtains closed to bring temperature down)

2026-03-10 • via Nuitee
S
Simon • solo_traveller • au
8
Adequate for the purpose
Pros:

Close to public transport and proximity to the the Alfred hospital and CBD.

Cons:

N/A

2026-03-09 • via Nuitee
M
Mel • couple • au
9
2026-03-04 • via Nuitee
E
Evan • family_with_children • au
10
2026-03-04 • via Nuitee
J
jaclyn • family_with_children • au
10
Quick with service and they go up and above with you need anything.
Pros:

Very happy with everything especially the indoor pool and spa.
They are quick with their room service.

Cons:

Nothing

2026-03-02 • via Nuitee
A
Anthony • solo_traveller • au
9
2026-02-28 • via Nuitee
N
Niels • family_with_children • dk
8
det var fint til os
Pros:

lækker morgenmad - der var dog ingen ost. Beliggenheden var lidt dårlig for os - vi troede vi havde valgt det som lufthavnshotel - men det er jo vores egen fejl

Cons:

udvalget til morgenmaden var ikke så stort - værelset var lidt slidt.

2026-02-28 • via Nuitee
R
Rosie • solo_traveller • au
10
Will happily stay again
Pros:

The most amazing, comfy bed, clean & very spacious

Cons:

Bottom of shower and grout could do with some bleaching and scrub

2026-02-26 • via Nuitee
G
Gayathri • extended_group • au
8
Overall the stay was very pleasant!
Pros:

The rooms were neat and comfortable. The staff were very friendly and efficient. The location was good.

Cons:

The Room Air conditioner wasn’t working and we had a very uncomfortable night.

2026-02-24 • via Nuitee
D
David • couple • au
2
Lousy, spreading the word to all my friends and relatives and I’m originally from interstate!!!
Pros:

Cannot fault the food, both room service first night and both mornings for breakfast..tho the coffee machine required “cleaning” and didn’t work until staff fixed it that happened both mornings and the urn was out of water for tea but to be clear, the food was excellent as were the selections.

Cons:

Bathroom no hand towels supplied until the 2nd day. Tub stained not white, silicon/grout around base of tiles at tub discoloured.
Bedroom no power points at all for charging phone over night therefore no clock. King bed made up from 2 beds pushed together “”badly “”
Living room Tv only local channels no available streaming service even for my own accounts. Windows needed cleaning for our - not so wonderful view of Albert park lake . Fridge supposed to stock complimentary water, empty, surprised milk was supplied , no pod machine only kettle! Limited power points also in the living room even the desk covered up some. Cleaning staff didn’t vacuum on 2 nd day and proceeded to leave our door open!! Ajar!! We were out for 4 hours!!!
Car park, couldn’t get out to go shopping as we were meant to have unlimited entry/exits, had to seek help. And parking not complimentary! Seriously! Should have one space complimentary come on guys why so cheap??!

2026-02-24 • via Nuitee
T
Tom • solo_traveller • au
7
2026-02-22 • via Nuitee
안 • family_with_children • au
6
2026-02-22 • via Nuitee
B
Belinda • couple • au
8
2026-02-22 • via Nuitee
M
megansC1889RV • Solo travel
6
I think I could have had a better experience somewhere else for the money I paid
Pros:

Basic amenities. Two pillows for a king bed, tiny water glasses and no complimentary water, no moisturiser or body lotion, old difficult to adjust air conditioning, very small tv, old bathroom which needs updating. View onto some old Astro turf?

2026-02-18 • via Tripadvisor
L
Lucas • family_with_children • au
10
2026-02-11 • via Nuitee
J
Josef • couple • ch
10
2026-02-09 • via Nuitee