Bella Express

Hotels
6.3 (470 reviews)
336/22 M.9 Central Pattaya Nongprue Banglamung Chonburi Thailand 20150 , Pattaya Central , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety in breakfast
Cons:
Cleanliness issues
Uncomfortable rooms
Noise disturbances

Categories

Cleanliness
4.3
Several comments mentioned dirty areas and inadequate cleaning.
Service
7.8
Service was described as friendly and helpful, despite some issues.
Location
8.3
Location is very convenient and central, with easy access to the beach.
Room Quality
5.3
Rooms were mentioned as uncomfortable and noisy in several reviews.
Amenities
6.3
Amenities were acceptable, but some guests found them lacking.
Value for Money
6.8
Value is mixed, with some good aspects overshadowed by complaints.
Food and Beverage
5.3
Breakfast variety praised, but cleanliness and quality issues reported.
Overall Experience
6.3
Mixed experiences leading to an average overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:30

Property Description

Convenient Location
Located in central Pattaya, Bella Express offers easy access to top attractions like Pattaya Beach and Central Festival Mall.

Modern Accommodations
Featuring bright and contemporary rooms, each equipped with air-conditioning, cable TV, and free Wi-Fi, Bella Express ensures a comfortable stay for guests.

Dining Excellence
Indulge in Western and authentic Thai cuisine at The Circle Restaurant, open 24 hours daily, serving buffet breakfast, dinner, and à la carte dishes.

Book your stay at Bella Express now for a delightful and convenient experience!

Important information:

Please be informed that some debit cards cannot be pre-authorized and will be charged according to the booking policies. For more information, guests are kindly advised to contact the property directly using the contact details found on the booking confirmation.

We would like to inform you of an upcoming renovation project aimed at enhancing the surroundings of our beloved swimming pool.
Beginning on February 12, 2024, we will commence the renovation the swimming pool. The anticipated completion date for this project is February 29, 2024.
Renovation Details:
Start Date: February 12, 2024
End Date: February 29, 2024
Time : 10.00 am – 5.00 pm
Location: Swimming Pool Area
Impact on Pool Access:
During the renovation period, noise disturbance may occur during renovation hours. and we sincerely apologize for any inconvenience caused.
We appreciate your understanding as we strive to improve our facilities for your enjoyment.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for THB 150 per person per night when using an existing bed.
    People no matter the age stay for THB 600 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 470 reviews
Cleanliness: 4.3
Service: 7.8
Location: 8.3
Room Quality: 5.3
Amenities: 6.3
Value for Money: 6.8
Food and Beverage: 5.3
Overall Experience: 6.3
P
Prince solo_traveller th
8
2026-04-11 via Nuitee
T
Thomas couple au
10
2026-04-09 via Nuitee
V
Vasco solo_traveller pe
9
2026-04-07 via Nuitee
H
Henry solo_traveller gb
6
Reception staff are brilliant
Pros:

The receptionist was very helpful however the mattresses were awful and the shower was a very good at all in addition to that the air-conditioning is rather terrible

2026-04-06 via Nuitee
S
Stewart solo_traveller kh
5
Pros:

Nice swimming pool

Cons:

Too much noise in the dorm during the night, toilets kept flooding from the drain, both shower head rails damaged

2026-04-05 via Nuitee
E
Evren solo_traveller tr
9
2026-04-04 via Nuitee
S
SAIFI solo_traveller in
10
2026-04-04 via Nuitee
S
Shinji family_with_children jp
7
コスパ最高
Pros:

バスタブがあるのが良かった。

Cons:

インド人達がうるさかった。

2026-03-31 via Nuitee
R
Ravinder Pal family_with_children ca
9
2026-03-29 via Nuitee
D
Danny Oliver solo_traveller th
7
2026-03-26 via Nuitee
C
Candida Ruth Gregory solo_traveller in
10
I am definitely going to stay at Bella Express if I visit again
Pros:

The location was excellent, continuous running hot water, the massive spread at complementary (buffet) breakfast, top speed internet connection, pool was great and clean and a water dispenser to refill bottles when complementary water gets exhausted. The room sizes were very big. Helpful & honest staff at Reception especially Ms Kong who helped arrange a cab at the last minute as my cab driver (Bolt app) demanded a higher fare to Bangkok.

Cons:

I booked a Jr. Suite for my family of 5. I had two interconnecting rooms on the 4th floor (Room No. 409). The first bedroom lighting was extremely poor and the A.C. took longer to start cooling.
Kindly upload better photos of the property. The hotel is much better than the pics uploaded.

2026-03-26 via Nuitee
S
Shravan family_with_children mu
6
Pros:

The location was superb. Everything was nearby lots of shop and restaurant.

Cons:

The hotel badly need renovation. Tv was not working in my room.

2026-03-23 via Nuitee
J
Jamie solo_traveller gb
10
2026-03-22 via Nuitee
Y
Yishay extended_group il
1
I don't recommend this to anyone. The scammers don't provide the room that corresponds to your order
Pros:

Breakfast and location were not bad.

Cons:

Firstly, we were given a standard 20 m² room, even though we had booked a superior 30 m² room. Secondly, the room was cleaned irregularly, and never when we asked.

2026-03-17 via Nuitee
A
Alexa solo_traveller ie
8
Pros:

The hotel and staff were great, just as described
Good pool, sauna, gym, jacuzzi
The hotel care about your safety and will make sure you are comfortable in the hotel

Cons:

At the beginning when I checked in, they didn't describe where the room was and I had to go back and ask them before someone brought me down
I got moved to a private room from the hostel dormitory at some point cos there was a weird man in the dormitory and there was a lot of mosquitoes in the bathroom there. (No mosquitoes in the hostel part though)

2026-03-16 via Nuitee
S
Sharifi extended_group dk
1
It was a bad experience and I want to say never book a hotel here.
Pros:

Almost nothing was good.

Cons:

The bad treatment of the staff there was worse than anything else.

2026-03-09 via Nuitee
D
Duneaflore family_with_children de
7
Pros:

The location was perfect you can get anywhere fast.

Cons:

The breakfast it was very bad 👎

2026-03-05 via Nuitee
R
Rogers solo_traveller hk
6
2026-03-03 via Nuitee
M
Michael Gerhard solo_traveller it
8
Pros:

Un pool fantastico, un letto comodo, una posizione buona

2026-03-02 via Nuitee
I
Ibrahim solo_traveller tr
6
2026-02-28 via Nuitee