Arbatax Park Resort - Telis

Hotels
7 (110 reviews)
Via Capri 49, Arbatax, Tortoli, NU, 8048 , Tortoli , IT

Pets allowed

Facilities

Free breakfast
Full-service spa
Area shuttle (surcharge)
Arcade/game room
Electric car charging station
Health club
Boat tours on site
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Large complex
Family-friendly but can be improved
Cons:
Poor cleanliness
High prices for average quality

Categories

Cleanliness
5.83
Reviews indicate poor maintenance with issues like dirt around pools and unclean rooms.
Service
8.3
There were mixed sentiments about the staff; however, some staff were noted to be friendly.
Location
6.84
Location is remote, and accessibility is hindered by parking distance and shuttle frequency.
Room Quality
6.79
Rooms were described as less fresh with issues such as mold smell and maintenance problems.
Amenities
7.32
Amenities were perceived as underwhelming with maintenance issues affecting overall enjoyment.
Value for Money
7.28
Prices were considered high compared to the quality of food and services encountered.
Food and Beverage
5.83
Food quality is below average with complaints about breakfast service and options.
Overall Experience
7.8
Overall experience is mixed, reflecting both enjoyment and significant disappointment in facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious Spa and Outdoor Pools
Indulge in massages, body treatments, and facials at the spa, and unwind in one of the 4 outdoor swimming pools or at the private beach.

Variety of Dining and Drinking Options
Enjoy international cuisine at one of the 8 restaurants or grab a drink at the bar/lounge, beach bar, or poolside bar. Complimentary buffet breakfast is served daily.

Convenient Amenities and Services
Benefit from a business center, 24-hour front desk, and multilingual staff. Free self-parking, an arcade/game room, and a hair salon are also available.

To book your luxurious beach getaway at Arbatax Park Resort - Telis, visit our website or call now!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAG

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7
Based on 110 reviews
Cleanliness: 5.83
Service: 8.3
Location: 6.84
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 5.83
Overall Experience: 7.8
R
Rimle family
2
Pros:

Exterm unfreundliches Personal, Zimmer extrem dreckig, alles voller Ameisen, Essen war ungeniessbar, einfach slles sehr schelcht mussten 3 Tage früher abreisen weil es nicht aushaltbar war.

2025-10-05 via Nuitee
D
Damien
2
Énorme complexe en très mauvais état
Pros:

Très loin du côté « paradisiaque » des photos, cet hôtel est catastrophique: énorme complexe impersonnel et très mal entretenu. Nous avons eu plusieurs problèmes avec la chambre et malgré les nombreux signalement, rien n’a été fait. Il n’y a aucune insonorisation entre les chambres et la propreté laisse vraiment à désirer.
Le petit déjeuner est servi dans une cantine énorme infestée de guêpes.
Les voitures doivent rester sur un parking éloigné (plus de 15min à pieds de la réception) et une navette passe toutes les 20/25 minutes pour vous déplacer dans le resort.
Enfin, le personnel n’est ni amical, ni aimable à part 3 personnes rencontrées (1 à la réception, le chauffeur de bus français et la dame pour le ménage).
Les plages sont minuscules et mal agencées pour les familles. Les piscines sont décevantes, vieillottes et mal entretenues.

2025-08-28 via Nuitee
V
Valentin
6
7 dagar i Arbatax park resort
Pros:

Tillbribgade 7 dagar semester med familjen! Anläggnngen stort och fint, rummet mindre fräsch - det luktar mögel, AC fungerar inte och vattnet rann i rummet. Har reklamerat men teknikern kunde inte fixa det, han sa att han själv toc hand om allt. Frukosten dålig och okunnig personal, brände äggen och toasten - flera blev irriterade på det. Maten på övriga restauranger var average till höga priser.

2025-08-08 via Nuitee
D
Davit
10
Pros:

Top

2025-07-31 via Nuitee
A
Andrii family
8
Pros:

I was quite disappointed with the maintenance of the Arbatax Park Resort’s territory. The hotel grounds are not properly cleaned—there are lots of fallen leaves and branches scattered across the pathways, and in various corners of the park, you can see old, abandoned furniture pieces, exposed wires, and pipes. The paint on many surfaces is chipped and peeling, which adds to the neglected appearance.

In our room, the towel warmer was coming loose from the wall, and the plastic chairs were visibly dirty. Overall, the lack of upkeep significantly detracts from what could be a beautiful resort experience.

2025-07-31 via Nuitee
D
Daan
6
Pros:

..
Excusion office are bad very people. High price and bad policy. Try not to pay in advance if you can

2025-07-29 via Nuitee
M
Maria-louise Bisgaard
4
Ikke tilfredsstillende
Pros:

Meget beskidt ved og i pools - blade og fugle klatter overalt. Værelserne var fine og pænt rene men alle udearealer var slidte og blev ikke vedligeholdt.
Maden i restauranterne var under middel og der var ingen indkøbsmuligheder overhovedet i nærheden eller på resortet hvilket man vil forvente af så stort et sted. Man var afhængig af en bil så man kunne køre til Tortoli by og handle og spise.

2025-07-19 via Nuitee
B
Birgit family
4
Pros:

Die Anlage ist veraltet und ungepflegt. Wichtige Infos bei Anreise werden nicht gegeben z.b. wie man Strandtücher bekommt. Tägliches kostenloses Wasser war nicht vorhanden. Meerblick wegen überwucherung bis 3 Tage vor Abreise nicht gegeben. Drei Tage vor unserer Abreise begann man die Anlage wohl wieder in Ordnung zu bringen. Wie hatten dann u. a Meerblick und auch insgesamt war es freundlicher. Frühstück Katastrophe! Jeden Tag alles gleich und eintönig. War Käse da, gab es keine Wurst. Gab es Eier war der Bacon aus. Säfte aus dem Automat. Wenn leer dann Pech gehabt. Zu wenig Personal für die Grillstation (Eier und Toast) und für das generelle Auffüllen. Das einzige was gut war der Café!
Jeden Abend Livemusik 😂 Ja da Stand jemand und hat das Band angespielt.
Nie wieder

2025-06-21 via Nuitee
A
Adam
4
Pros:

The hotel claims to be 4 star but in reality it's 1 star hotel. Also when we asked to please leave 1 day earlier because we were so unhappy they agreed to refund us for the final day as we checked out in time and they then told hotels.com they would not refund us. Horrible hotel.

2025-06-13 via Nuitee
K
Kristian
4
Pros:

Værelserne lugtede af mug og området meget beskidt.

2025-06-10 via Nuitee
A
Alexandru family
10
Pros:

Luxurious resort!

2024-09-13 via Nuitee
B
Bettina partner
6
Pros:

Für 2 Übernachtungen ist die Unterkunft okay. Essen ist leider Massenabfertigung. Keine Restaurants in der Nähe wo man wirklich gut Essen kann, wenn man nur mit Frühstück bucht. Man kann am Abend beim Buffet essen, wo auch das Frühstück angeboten wird. Pizzeria auch nicht empfehlenswert. Die Preise der Getränke sind mehr als überhoben. Die Unterkünfte sind in die Jahre gekommen. Strand bis auf 3 kleine Buchten total felsig. Personal und Schuttleservice lobenswert und sehr gut organisiert.

2024-09-06 via Nuitee
V
Verified traveler
6
Very big Sardenian resort
Pros:

The resort is huge, has a lot to offer, the down side is the food and I believe some of the rooms as you can hear noises from other rooms. If you are looking for conplete relaxacion better to go for the Villas as those offer more privasy and better views.

2024-07-28 via Nuitee
L
Luigi family_with_children
8
Pros:

Struttura meravigliosa immersa nel verde adatta per bambini, le aree comuni andrebbero però rivisitate perchè è da tempo che non vengono ristrutturate

2024-07-24 via Nuitee
D
Davit family
6
Pros:

Sauf la chambre le reste était sal le sol cassé les caca des oiseaux partout .les équipements dans la chambre ne fonctionnaient pas.malgré mes demandes la télé n’a pas marché.le bruit de la musique insupportable jusqu’à minuit avec un enfant de 5 ans c’était insupportable.

2024-07-12 via Nuitee
A
Anna
8
Pros:

Området är jätte fint och vacker omgivning men boendet ligger en bit utanför närmaste stad. Man behöver nästan ha bil för att ta sig någonstans. Väldigt stort hotell område och långt från parkeringen till rummet. Glöm att du kan springa och hämta något du lämnat i bilen.
Maten var katastrof. Buffén rent äcklig.

2024-07-08 via Nuitee
P
Per
4
Flot resort dårlig komfort
Pros:

Flot resort, hyggeligt og med muligheder for meget, men der mangler noget... komfort var for os en mangelvare, især værelser eller hvad vi skal kalde det var skuffende..møblement fandtes ikke, seng, skrivebrod og et skab... møbler på terassen u-komfortable...flisegulvet snasket og virkede u-rent...normalt plejer man at kan lave kaffe om morgenen før man går til morgen buffet..inen muligehed det...ingen service--glas, bestik osv. så man kan nye et glas vin om aftenen...møbler på terasse spartanske..vi kunne godt lide Arbatax området, men savnede som sagt simpel komfort...samt wi-fi i hele området, det er for mig standard i år 2023... er ellers glade for Sardinien og kommer her hvert år... foretrækker at leje lejlighed som vi altid har gjort...vort håb var at Resort ville give lignende komfort..især hvad angår udstyr på værelserne/lejligheden

2023-09-30 via Nuitee
M
Michele partner
8
Pros:

Beautiful beaches and staff was amazing. Beds were horrible and very uncomfortable. Buffet was ok at best. Resort was beautiful and great entertainment. Because the bed was uncomfortable I would not stay again.

2023-09-16 via Nuitee
D
Davit
10
Pros:

´

2023-08-03 via Nuitee
M
Megan E family_with_children
6
Pros:

As nice as this place could be,… It’s really not a 4 Star Resort! It’s run down, dirty, not kept up in cleaning nor landscaping. The location is amazing though!!! Sadly the breakfast was very basic and so were the rooms. You pay so much money for a very basic Resort (paying extra for towels and transportation etc)

2023-07-31 via Nuitee