Hotel & Wellness Royal Astrid

Hotels
7.7 (11075 reviews)
Wellingtonstraat 15 , Ostend , be

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Cons:
Noise disturbances
Additional fees for amenities

Categories

Cleanliness
7.2
The rooms are noted as clean and well-maintained, but there were noises and disturbances affecting the overall comfort.
Service
8.2
The staff is mentioned as kind and responsive, ensuring a good level of service.
Location
7.7
The location is praised for its proximity to the beach, which adds to the appeal.
Room Quality
7.2
Rooms are well-equipped but have complaints about noise from neighbors and construction.
Amenities
7.7
Good variety and quality of wellness facilities mentioned, although there were complaints about additional costs.
Value for Money
7.7
Mixed sentiment due to unexpected fees for wellness access leading to a perception of lower value.
Food and Beverage
8.7
The breakfast is frequently highlighted as a positive aspect, suggesting high satisfaction.
Overall Experience
7.2
Overall a good experience despite some issues with noise and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:47

Property Description

Luxurious Spa Experience
Indulge in a variety of treatments at our on-site spa, from herbal massages to relaxing spa baths, ensuring a rejuvenating stay.

Fine Dining at Mozart Restaurant
Enjoy a delicious continental buffet breakfast to start your day and savor seafood and meat specialties in the evening at our elegant Mozart Restaurant.

Prime Location
Located just 50 meters from Ostende's sandy beaches and surrounded by vibrant nightlife, Hotel Royal Astrid offers the perfect blend of relaxation and entertainment.

Experience luxury and comfort at Hotel Royal Astrid - book your stay now for an unforgettable seaside getaway!

Important information:

Please note that pets are not allowed in the breakfast room.

There is an additional charge to use the wellness facilities. Children aged 6 years and below are not allowed to use the wellness facilities. You can contact the hotel for more specific information.

The use of a bathrobe and slippers is required in the wellness area. They can be rented at Hotel Royal Astrid.

Guests who wish to book half-board, fixed menu, are required to reserve in advance. On 24 December and 31 December every year, half-board rates are not available and the spa will be open until 18:00.

Please note that guests must wear appropriate swimwear in the spa.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10.50 per person per night when using an available cot.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 23.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 11075 reviews
Cleanliness: 7.2
Service: 8.2
Location: 7.7
Room Quality: 7.2
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 7.2
M
Miranda solo_traveller be
7
Cons:

Verouderd, slijtage

2026-03-14 via Nuitee
K
Karine couple fr
9
Pros:

L'espace détente.
La chambre.

Cons:

Le service du restaurant. Très long, erreurs de commande.
L'insonorisation des chambres.

2026-03-14 via Nuitee
Y
Yoeri couple be
8
2026-03-14 via Nuitee
C
christ couple be
9
Super
Pros:

Super

Cons:

Geen opmerkingen

2026-03-13 via Nuitee
A
Alexandre couple fr
10
2026-03-13 via Nuitee
S
Stefaan couple be
7
2026-03-12 via Nuitee
H
Hervé extended_group fr
8
2026-03-12 via Nuitee
A
alens couple be
9
Pros:

Was perfect

Cons:

Niets

2026-03-12 via Nuitee
F
Franck couple pl
7
Pros:

L emplacement

Cons:

Les travaux des 08 h le matin et l odeur des solvants,la déconnexion entre l hôtel et les prestataires comme le parking payant par exemple

2026-03-12 via Nuitee
T
terry couple fr
8
2026-03-12 via Nuitee
S
Salvatore extended_group be
2
Cons:

Personnel très froid a l accueil, chambre qui fuit de l eau

2026-03-11 via Nuitee
B
Bart couple be
7
gewoon matig/goed - hopelijk volgende keer terug TOP!
Pros:

de ligging en de parkeergelegenheid is top - de wellness is eveneens een meerwaarde - de vriendelijke mensen aan de receptie -

Cons:

We komen al jaren in Royal Astrid<. Nu was er één van de 2 liften stuk. We namen dus regelmatig de trap. Het viel ons toen op, dat de trappenhal erg vuil en vies was. Vervolgens wil ik iets melden over het ontbijt. We gingen rond 09u10 de ontbijtzaal binnen. Het was er goed druk (weekend) Onze verwondering was groot toen we bonen met tomatensaus wilde nemen en er ons was gemeld dat de bak leeg was en NIET meer zou worden bijgevuld... om 09u??? Dan kwam er rond 10u een ober de tassen en borden aanvullen aan de koffieautomaat, naast onze tafel. Gedurende 10 minuten een zeer storend lawaai en plots viel ook nog een volledige plateau tegen de grond. (uit ober zijn handen geschoven) De stress was compleet en we hebben het ontbijt verlaten. Jammer maar helaas.

2026-03-11 via Nuitee
L
Laurence couple be
8
Un séjour de 3 jours détente bon rapport qualité prix
Pros:

La cuisine est excellente et le petit déjeuner est gourmand et complet.
L’accès au Welness est facile et tout est propre. Notre petit chien était le bienvenu. Ce qui avait été annoncé était au rdv et nous a satisfait.

Cons:

Vu la présence de notre compagnon, nous avons déjeuné dans la partie café /bar avec complète compréhension mais la table n’est pas accueillante. Pas de préparation…. Petite serviette et ou set de table. C’est très froid et le personnel passe l’aspirateur juste à côté de nous sans réfléchir à l’inconfort du geste. Pas de bonjour, c’est dommage.

2026-03-11 via Nuitee
B
BEATRICE couple be
7
2026-03-10 via Nuitee
T
Thierry couple fr
10
Très beau séjour avec de belles prestations.
Pros:

Toutes les prestations étaient OK, sauf le parking indisponible... alors que c'était une de mes exigences. Heureusement que l'appli "Seety" m'a proposé une place assez proche de l'hôtel.

Cons:

Le parking pour les clients qui viennent en voiture.

2026-03-10 via Nuitee
V
Valentin solo_traveller be
4
A part le spa, hotel moyen
Pros:

Couloirs en très mauvais état et sales. Chambres défraichies mal décorées, douche minimale. TV très petite et vieux modèle, petit déjeuner pas exceptionnel pour le prix

Cons:

Le Spa est un vrai spa, très spacieux, espace nudiste et espace habillé Dommage, pas de versements.

2026-03-10 via Nuitee
C
Christelle couple be
7
Pros:

Petit déjeuner wellness

Cons:

Le fait que de réserver par booking on a payé le welness en plus et par vavabid le petit déjeuner.
Jacuzzi limite froid et trop de monde.
Pour un couple avoir deux lit simple c est l horreur.

2026-03-10 via Nuitee
A
Alain couple be
9
2026-03-10 via Nuitee
R
Robby couple be
8
Pros:

Heel vriendelijk personeel
Heerlijk ontbijt
Ligging vlakbij zee en centrum Oostende

2026-03-10 via Nuitee
M
Manon couple be
5
2026-03-09 via Nuitee