Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Hidden charges
Room refurbishment necessary

Categories

Cleanliness
8.19
Multiple reviews indicated cleanliness issues, specifically mentioning a lack of deep cleaning and dusty rooms.
Service
9.66
Most reviews highlighted that the staff were friendly and helpful, enhancing the service experience.
Location
9.7
The location received consistent praise for being excellent and central.
Room Quality
8.15
Some reviews noted rooms needed refurbishment, while others appreciated spaciousness.
Amenities
8.18
Lack of basic essentials and comments on internet connectivity suggest areas needing improvement.
Value for Money
8.14
Mentioned hidden charges and inadequate value were concerns that impacted perceptions.
Food and Beverage
9.19
No direct mentions of food quality, but some positive sentiments about cafe options were provided.
Overall Experience
9.16
While some reviews were mixed, overall sentiment remained positive based on location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:30

Property Description

Historic Charm and Elegance

Royal Albert Boutique Hotel, a beautifully restored heritage-listed building from 1913, offers spacious accommodation with elegant mahogany furniture and original oil paintings. The wide corridors and high ceilings add to the historic charm.

Central Location

Situated in the heart of Brisbane CBD, guests are just steps away from Queen Street Mall, Albert Street restaurants, and a short walk to South Bank Parklands. With Roma Street Station nearby, exploring the city is convenient.

Modern Comforts

Enjoy modern amenities in every room, including air-conditioning, LCD TV, and kitchen facilities. The 24-hour reception ensures a seamless stay for all guests.

Book your stay at Royal Albert Boutique Hotel for a perfect blend of history and luxury.

Important information:

Please note that there is a 3.5% charge when you pay with an American Express, Diners Club or JCB credit card.

Please note that Royal Albert Hotel requires a credit card pre-authorization upon check in to cover any incidental charges.
These are as follows:
Deluxe Queen Room - AUD $200
One Bedroom Suite - AUD $200
Two Bedroom Suite - AUD $200
Penthouse Apartment - AUD $500

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that all vehicles must be no more than 5.9 feet high, and under 2 tonnes in weight (length restrictions also apply). If you are arriving by car, please contact Royal Albert Hotel for more information, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 5872 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
W
Wendy • couple • au
9
Pros:

Location

Cons:

Not the hotels fault but works being carried out on the street but could not hear it in the hotel room

2026-04-11 • via Nuitee
K
Kerrie • couple • au
10
Central, comfortable apartments, doesn't get better than that.
Pros:

Liked everything. So central. Comfortable and clean.

Cons:

The fact that you had to park in the shopping centre and walk a long way with your luggage.

2026-04-11 • via Nuitee
D
Dennis • extended_group • au
8
Pros:

Beautiful stately hotel in a great location and good setvice

Cons:

All good

2026-04-11 • via Nuitee
P
Pauline • solo_traveller • au
8
Great short term stay in the city ! Has everything !
Pros:

Very good stay every time

2026-04-10 • via Nuitee
M
Mel • solo_traveller • au
8
Pros:

Location

Cons:

Access

2026-04-10 • via Nuitee
A
Aus_Jay • solo_traveller • au
7
Great central location with room to move
Pros:

Central location with friendly staff. Big open rooms with separate bathroom. Euro laundry with washing machine included.

Cons:

Room and decor quite old and tired and in need of a refresh. Carpet was badly worn and needs replacement. No recycling bin provided in room.
WiFi did not work well.

2026-04-10 • via Nuitee
R
Rasika • family_with_children • au
7
Great location just need some improvements to make the stay better.
Pros:

The location was fantastic.

Cons:

The aircon in the room was very poor and we were feeling hot most of the time and found it hard to sleep.
We stayed for 2 nights and our room wasn’t serviced properly housekeeping staff done a very poor job.

2026-04-10 • via Nuitee
K
Ken & Tracey • couple • au
8
Good
Pros:

Central

Cons:

Bed needs updating

2026-04-10 • via Nuitee
P
Pauline • solo_traveller • au
8
Always an enjoyable stay at the Stanley
Pros:

Great hotel and great service . Staff are excellent !

2026-04-10 • via Nuitee
Y
Yvan • family_with_children • fr
7
Pros:

La chambre est très grande
L'emplacement est idéal, les magasins sont au pied du bâtiment. Les transport en commun pas loin.

Cons:

Le ménage n'est pas fait pendant le séjour
La chambre n'était pas très propre

2026-04-10 • via Nuitee
P
Peter • couple • au
8
Pros:

It was an older style hotel but it had everything you needed. What i liked about it was how spacious it was. It also had a kitchenette which is handy for breakfast. Also it is very centrally located and is good value for money.

2026-04-10 • via Nuitee
G
Glenda • family_with_children • au
10
Perfect Brisbane stop over!
Pros:

Everything is fabulous, always comfortable. We love it so we overlook some maintenance issues. This time no shower door in the penthouse.

Cons:

I like everything, couldn’t get a more comfortable stay anywhere else

2026-04-09 • via Nuitee
• couple • au
5
2026-04-09 • via Nuitee
S
Suzanne • solo_traveller • au
10
Clean, comfortable and convenient with a great view of the nearby park.
Pros:

It was the perfect location as my Daughter and her family live in Highton but unfortunately had no room for us to stay with them.

Cons:

The bed was too soft

2026-04-09 • via Nuitee
W
William • couple • us
10
Extremely comfortable and convenient. Excellent location. Very friendly and helpful staff
Pros:

Close to EVERYTHING! Had a living room and TV. The best, though, was the unit had a washer and dryer.

Cons:

The dryer would periodically stop after only a few minutes and not work. However, when I reported the problem, the hotel staff took our wet clothes, dried them on another dryer, and returned our dried clothes back to us.

2026-04-09 • via Nuitee
K
Karrin • family_with_children • au
7
2026-04-09 • via Nuitee
A
Anastasia • solo_traveller • ru
7
Pros:

Расположение, большой номер

Cons:

Отсутствие нормального wi-fi

2026-04-09 • via Nuitee
S
Sonia • couple • au
10
2026-04-08 • via Nuitee
K
Kouki • solo_traveller • jp
7
2026-04-08 • via Nuitee
V
Vicki • family_with_children • au
8
2026-04-08 • via Nuitee