Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Hidden charges
Room refurbishment necessary

Categories

Cleanliness
8.19
Multiple reviews indicated cleanliness issues, specifically mentioning a lack of deep cleaning and dusty rooms.
Service
9.66
Most reviews highlighted that the staff were friendly and helpful, enhancing the service experience.
Location
9.7
The location received consistent praise for being excellent and central.
Room Quality
8.15
Some reviews noted rooms needed refurbishment, while others appreciated spaciousness.
Amenities
8.18
Lack of basic essentials and comments on internet connectivity suggest areas needing improvement.
Value for Money
8.14
Mentioned hidden charges and inadequate value were concerns that impacted perceptions.
Food and Beverage
9.19
No direct mentions of food quality, but some positive sentiments about cafe options were provided.
Overall Experience
9.16
While some reviews were mixed, overall sentiment remained positive based on location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:30

Property Description

Historic Charm and Elegance

Royal Albert Boutique Hotel, a beautifully restored heritage-listed building from 1913, offers spacious accommodation with elegant mahogany furniture and original oil paintings. The wide corridors and high ceilings add to the historic charm.

Central Location

Situated in the heart of Brisbane CBD, guests are just steps away from Queen Street Mall, Albert Street restaurants, and a short walk to South Bank Parklands. With Roma Street Station nearby, exploring the city is convenient.

Modern Comforts

Enjoy modern amenities in every room, including air-conditioning, LCD TV, and kitchen facilities. The 24-hour reception ensures a seamless stay for all guests.

Book your stay at Royal Albert Boutique Hotel for a perfect blend of history and luxury.

Important information:

Please note that there is a 3.5% charge when you pay with an American Express, Diners Club or JCB credit card.

Please note that Royal Albert Hotel requires a credit card pre-authorization upon check in to cover any incidental charges.
These are as follows:
Deluxe Queen Room - AUD $200
One Bedroom Suite - AUD $200
Two Bedroom Suite - AUD $200
Penthouse Apartment - AUD $500

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that all vehicles must be no more than 5.9 feet high, and under 2 tonnes in weight (length restrictions also apply). If you are arriving by car, please contact Royal Albert Hotel for more information, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 5872 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
B
Barbara • couple • ca
9
2026-03-14 • via Nuitee
L
Linda • couple • au
9
2026-03-14 • via Nuitee
N
Narelle • extended_group • au
9
Pros:

Facilities were great. Location great. Although access difficult

Cons:

Access with the construction outside

2026-03-13 • via Nuitee
A
Aletia • couple • au
9
2026-03-13 • via Nuitee
G
georgefarah • family_with_children • au
8
2026-03-13 • via Nuitee
L
Lyndon • solo_traveller • au
10
Good
Pros:

Close to every thing

2026-03-13 • via Nuitee
A
Ash2449 • solo_traveller • au
10
Huge spacious comfy room
Pros:

The room was very comfy and spacious, a far bigger room than you usually expect from hotels which made the experience great.
It also included all important amenities in case you needed to heat up or cooks something small.

2026-03-13 • via Nuitee
T
Tracy • couple • au
9
2026-03-13 • via Nuitee
G
Gary Montagner • family_with_children • au
10
Great value city central stay
Pros:

Very Central, Comfortable old hotel at a great price

Cons:

Steps in the bedroom

2026-03-13 • via Nuitee
A
Adam • family_with_children • ca
9
Terrific Location
Pros:

Spacious room and central location

Cons:

A minor point but a small wash cloth would have been helpful for wiping the counter and table

2026-03-12 • via Nuitee
G
GRAEME • couple • au
9
2026-03-12 • via Nuitee
R
Robyn • family_with_children • au
10
Pros:

The staff were very friendly and helpful. The room was large and the location was perfect.

2026-03-12 • via Nuitee
F
Fang Chu • extended_group • au
9
We really enjoyed our stay here. The location is excellent—right in the city center. Both Central Station and Southbank
Pros:

Great location,useful staff,clean and comfortable

Cons:

None.

2026-03-12 • via Nuitee
P
Patricia • solo_traveller • us
10
I had a lovely quiet & comfortable three night stay in very pleasant surroundings.
Pros:

Charm of old style touches were unique & interesting while practicalities of ease & comfort were also present.

Cons:

Air conditioning was not in top working order.

2026-03-12 • via Nuitee
K
Kim • family_with_children • au
10
2026-03-11 • via Nuitee
P
Patti • family_with_children • au
9
Pros:

Proximity to most venues
Spacious comfortable rooms

2026-03-11 • via Nuitee
D
Debbie • couple • au
8
2026-03-10 • via Nuitee
M
Megan • couple • au
10
Top hotel. Love everything about it
Pros:

Brilliant location. Rooms are enormous, well equipped and quiet. The hotel has a wonderful old school vibe to it. Really rate this hotel.

2026-03-10 • via Nuitee
E
Emily • solo_traveller • au
5
Great location, but Insta if you suffer from asthma.
Pros:

Fantastic location and cleaners were amazing.

Cons:

There was a serious mould problem. I ended up having to change rooms due to coughing from the mould, and the new room had mould near the air con. There were also stains all over the carpet.

2026-03-10 • via Nuitee
J
Juraj • family_with_children • cz
9
2026-03-10 • via Nuitee