Château de Pourtalès

Hotels
9 (5551 reviews)
161 Rue Mélanie , Strasbourg , fr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful property and location
Cozy atmosphere
Cons:
No restaurant on-site
Limited breakfast options
Some accessibility issues due to stairs

Categories

Cleanliness
9.33
General positive sentiment regarding cleanliness and upkeep.
Service
9.8
Staff was mentioned as extremely friendly and helpful.
Location
9.34
Beautiful location, although parking and access might require a car.
Room Quality
8.79
Rooms were comfortable, though some mentioned they were a bit small.
Amenities
8.32
Lacks restaurant facilities, which was noted negatively.
Value for Money
8.78
Generally seen as good value, though breakfast variety could be better.
Food and Beverage
8.33
Breakfast was simple but satisfactory; additional dining options were missing.
Overall Experience
9.3
Overall very positive experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:36

Property Description

Historic Elegance and Modern Comfort

Luxurious Spa Facilities: Indulge in a rejuvenating experience at our spa area, complete with a Finnish sauna and serene garden access.

Unique Room Ambiances: Choose from rooms in the Château, Château Annexe, or Park building, each offering a distinct ambiance blending traditional and modern decor.

Tranquil Garden Retreat: Explore the picturesque gardens surrounding the Château, perfect for leisurely strolls and peaceful moments.

Experience a harmonious blend of history and luxury at Château de Pourtalès. Book your stay now to immerse yourself in the charm of this exceptional property.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 5551 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
C
Christine • family_with_children • fr
9
Belle expérience de l'endroit
Pros:

Le calme, la promenade extérieure,la chambre spacieuse,.
La possibilité de faire du vélo ,le café et thé à disposition, au salon .
Le tram est à 15 minutes à pied de l'hôtel.👌

2026-03-14 • via Nuitee
D
Daniel • couple • fr
10
Un lieu exceptionnel et calme.
Pros:

La situation proche de Strasbourg, le château est sublime, la chambre très spacieuse, l’intérieur de l’hôtel est superbe, le personnel très accueillant et serviable. Sur les conseils de la personne qui nous a accueilli, nous avons utilisé un parking relais proche de l’hotel, 4,20€ pour la journée et en prime le transport en tramway ou bus compris sans limite, top!
Une très belle expérience.

Cons:

Le bruit de la ventilation et de l’évacuation dans la salle de bain -toilettes mais pas certain qu’une autre solution soit possible.

2026-03-14 • via Nuitee
S
Sébastien • couple • ch
9
Magnifique découverte
Pros:

Emplacement au grand calme avec un magnifique parc! chambre vue sur le jardin et douche spacieuses confortable et propres.

Cons:

Rien

2026-03-13 • via Nuitee
A
Andreas • couple • de
10
Super Aufenthalt in einem wunderschönen Haus!
Pros:

Tolle Lage, nettes Personal, schönes Haus!

Cons:

Da fällt mir tatsächlich nichts ein…

2026-03-13 • via Nuitee
H
Havcarci • couple • de
10
alles sehr zufriedenstellend
Pros:

alles Bestens, rugige sehr schöne Lage

2026-03-11 • via Nuitee
A
Ana Maria • family_with_children • de
10
Pros:

The best place to stay overnight in Strasbourg.

2026-03-10 • via Nuitee
A
Anton • couple • de
10
Pros:

Hat sehr gut gefallen!

2026-03-10 • via Nuitee
D
Daniel • couple • ch
9
Pros:

Nice and quiet castle with no ghosts. Possibility to go for a walk, run and take your doggie.

Cons:

The room was equipped quite well, but missing an electrical kettle for tea / caffe since there is no restaurant in nearby.

2026-03-09 • via Nuitee
M
Marie-Aline • family_with_children • fr
10
Pros:

Emplacement, calme, confort

2026-03-09 • via Nuitee
P
Paul • couple • lu
8
2026-03-09 • via Nuitee
G
gianluca • family_with_children • it
9
Soggiorno piacevole
Pros:

Colazione ottima ed abbondante. Luogo molto piacevole immerso nella natura e nel silenzio

2026-03-08 • via Nuitee
R
Ramón • extended_group • es
9
Fantástico
Pros:

Todo

2026-03-08 • via Nuitee
C
Christina • couple • de
10
Top service im außergewöhnlichen Ambiente
Pros:

Etwas besonderes. Alles waren sehr freundlich

2026-03-08 • via Nuitee
P
Paula • solo_traveller • be
10
2026-03-08 • via Nuitee
N
Nathalie • solo_traveller • be
9
À refaire pour une durée plus longue
Pros:

La beauté des lieux, au calme dans un cadre idyllique.

Cons:

Disons que j’ai souri en voyant les étiquettes présentes sur la totalité des luminaires dans le bâtiment où j’étais située; ça démontre bien que tout est neuf 😂

2026-03-07 • via Nuitee
I
Inka • couple • de
8
Wohlfühloase im Grünen
Pros:

Das Schloss liegt sehr ruhig in einem schönen Park. Es gibt viele Parkplätze. In der Nähe gibt es Bus-und Tram-Verbindungen, Cafés, Restaurants..
Das Personal ist sehr freundlich und die Zimmer sehr schön eingerichtet.

2026-03-07 • via Nuitee
M
Michael • couple • de
8
2026-03-07 • via Nuitee
N
Natascha • family_with_children • de
10
2026-03-07 • via Nuitee
H
HArry • couple • ch
9
Super
Pros:

Lage, chateau , alles

Cons:

Kaffee und the im
Zimmer würde gut sein

2026-03-03 • via Nuitee
D
Didem • solo_traveller • tr
5
Hayal kırıklığı
Pros:

Temiz bir yer ve kibar çalışanlar

Cons:

Biz 4 kişilk küçük bir grup olarak bu otel sırf ambiyansı için tercih ettik. Turist olarak genellikle ulaşım kolaylığı nedeniyle merkezi otelleri tercih etmemize rağmen bir şatoda konaklama fikrinin cazibesine kapılarak ekstradan araç kiralayarak bu şato otelden şato odası seçerek yer ayırttık. Ancak otele varmamıza bir kaç saat kala bize bir tadilat olduğu ve bu yüzden otel yanındaki modern odalara upgrade edildiğimiz bilgisi verildi. Upgrade denilen şey sadece asansördü ve şehir merkezinde kalacağımızdan farksız bir otel odasında kalmak zorunda kaldık. Tadilatın ani gelişen bir durum olduğunu düşünerek anlayışlı olmaya özen gösterdik. Ancak bunun çok daha önceden planlanmış bir çalışma olduğunu öğrendiğimizde çok kötü hissettik. Orada konaklayamayacağımızı bile bile bize şato odası kiralanmıştı. Bu durumdan ötürü gerçekten çok üzgünüz.
Ayrıca harika diye tanımladıkları kahvaltı için de aynı fikirde olmadığımı söylemeliyim.

2026-03-03 • via Nuitee