Family Istanbul Hotel

Hotels
8.5 (530 reviews)
Kucuk Ayasofya Mah. Akburcak Sok. No:6 Sultanahmet/Fatih , Istanbul , tr

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Children allowed

Facilities

Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Poor breakfast quality
Some rooms outdated

Categories

Cleanliness
7.23
Several reviews mentioned cleanliness issues, such as dust and hair. The cleanliness of the hotel was disappointing.
Service
10
The staff received high praise for their helpfulness and hospitality, particularly Dogan's support.
Location
9.7
Great location within walking distance of major attractions, highly rated by guests.
Room Quality
8.74
Some reviews mentioned the rooms were a good size and included a clean room, but issues were noted in some comments.
Amenities
7.69
Amenities were average; breakfast was criticized and availability of certain facilities was not optimal.
Value for Money
8.72
Value was considered good for the price paid, but breakfast quality affected perception of overall value.
Food and Beverage
6.68
Breakfast quality received negative feedback, which impacted the overall satisfaction with food services.
Overall Experience
9.23
Despite some issues, many guests had a pleasant experience, attributing positive memories to the helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:24

Property Description

Central Location in Sultanahmet District
Nestled in the heart of Sultanahmet, Family Istanbul is a mere 300 meters from the iconic Blue Mosque. Immerse yourself in the rich history and vibrant culture of Istanbul with Hagia Sophia and Topkapi Palace just a leisurely 10-minute stroll away.

Comfortable and Well-Equipped Rooms
Indulge in our cozy, air-conditioned rooms featuring carpeted floors, heating, TV, and a minibar for your convenience. The private bathrooms are equipped with a shower and toilet, ensuring a comfortable stay for all guests.

Delicious Turkish Breakfast
Begin your day with a delightful open buffet breakfast showcasing a variety of traditional Turkish delights such as cheese, olives, tomatoes, pastries, and of course, a steaming cup of authentic Turkish tea.

Experience the charm of Istanbul at Family Istanbul - Book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 530 reviews
Cleanliness: 7.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 7.69
Value for Money: 8.72
Food and Beverage: 6.68
Overall Experience: 9.23
D
DADYLEDU • couple • fr
10
Pros:

we appreciated the hôtel, very good location and the very kind staff. Thanks for Gokhan

2026-03-25 • via Nuitee
T
Tatjana • extended_group • lv
10
2026-03-24 • via Nuitee
D
danny • couple • nl
10
Pros:

The staff/place/service everything was perfect

Cons:

Nothing… litteraly everything was perfect

2026-03-22 • via Nuitee
I
Izet • extended_group • us
10
2026-03-22 • via Nuitee
P
Patronelli • couple • it
8
Pros:

Accoglienza e posizione

Cons:

La colazione da migliorare

2026-03-21 • via Nuitee
M
Manuel Augusto • couple • ar
8
Gran opción para alojarse en Sultanahmet
Pros:

Muy bien ubicado, cómodas instalaciones, muy buena insonorización de la calle y calefacción, excelente trato del personal, muy servicial y dispuesto a ayudarte en todo.

Cons:

Sería genial si agregasen pasta de dientes y acondicionador de cabello en las habitaciones. También que solucionaran el tema del olor en el baño y agregaran opciones dulces en el desayuno.

2026-03-19 • via Nuitee
G
Giorgiana • extended_group • ro
9
2026-03-18 • via Nuitee
J
Jacob • couple • gb
9
Pros:

Staff are really friendly and accommodating. We had 3 bottles of water in our room and told if we need any more then just ask at reception free of charge. Very cheap stay considering the quality and in great location opposite restaurants and a short walk from the pubs.

2026-03-14 • via Nuitee
W
Wiktoria • extended_group • pl
9
2026-03-14 • via Nuitee
A
Amina • solo_traveller • it
7
2026-03-12 • via Nuitee
S
Sebastian • family_with_children • pl
9
2026-03-11 • via Nuitee
A
Abrahel • solo_traveller • fr
10
Perfect
Pros:

Personal was amazing and really helpful

2026-03-11 • via Nuitee
W
William • solo_traveller • ca
9
Pros:

Well located

2026-03-11 • via Nuitee
U
Umberto • couple • it
9
Pros:

Posizione e staff

Cons:

Colazione

2026-03-09 • via Nuitee
A
Aynur • solo_traveller • az
10
Her sey cox guzel gecti personelden ve her seyden cox memnun kaldim
Pros:

Temizlik ,rahatlik

Cons:

Asansor yoktu:((

2026-03-08 • via Nuitee
M
Marian • extended_group • es
10
Pros:

Ubicación en 5 minutos en el centro

2026-03-06 • via Nuitee
S
Salman • family_with_children • sa
10
I will come definitely come back in future
Pros:

Excellent Location & Hotel Staff

2026-03-05 • via Nuitee
V
Valeria • couple • it
7
Benissimo
Pros:

Posizione, personale cordiale. Pulito

Cons:

C’era un po di odore dai servizi ma lo staff è stato gentilissimo a farci accomodare in un’altra stanza.

2026-03-05 • via Nuitee
Z
ZOI • couple • gr
7
2026-03-05 • via Nuitee
M
Mario • couple • it
9
Ottima posizione. Personale gentilissimo. Ambiente familiare
Pros:

Posizione eccellente. Personale gentilissimo e disponibile. Colazione salata abbondante.

Cons:

Aggiungerei qualcosa di dolce alla colazione e magari qualche tisana o succo di frutta per chi non può bere te o caffè.

2026-03-03 • via Nuitee