Family Istanbul Hotel

Hotels
8.5 (618 reviews)
Kucuk Ayasofya Mah. Akburcak Sok. No:6 Sultanahmet/Fatih , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Poor breakfast quality
Some rooms outdated

Categories

Cleanliness
7.23
Several reviews mentioned cleanliness issues, such as dust and hair. The cleanliness of the hotel was disappointing.
Service
10
The staff received high praise for their helpfulness and hospitality, particularly Dogan's support.
Location
9.7
Great location within walking distance of major attractions, highly rated by guests.
Room Quality
8.74
Some reviews mentioned the rooms were a good size and included a clean room, but issues were noted in some comments.
Amenities
7.69
Amenities were average; breakfast was criticized and availability of certain facilities was not optimal.
Value for Money
8.72
Value was considered good for the price paid, but breakfast quality affected perception of overall value.
Food and Beverage
6.68
Breakfast quality received negative feedback, which impacted the overall satisfaction with food services.
Overall Experience
9.23
Despite some issues, many guests had a pleasant experience, attributing positive memories to the helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:24

Property Description

Central Location in Sultanahmet District
Nestled in the heart of Sultanahmet, Family Istanbul is a mere 300 meters from the iconic Blue Mosque. Immerse yourself in the rich history and vibrant culture of Istanbul with Hagia Sophia and Topkapi Palace just a leisurely 10-minute stroll away.

Comfortable and Well-Equipped Rooms
Indulge in our cozy, air-conditioned rooms featuring carpeted floors, heating, TV, and a minibar for your convenience. The private bathrooms are equipped with a shower and toilet, ensuring a comfortable stay for all guests.

Delicious Turkish Breakfast
Begin your day with a delightful open buffet breakfast showcasing a variety of traditional Turkish delights such as cheese, olives, tomatoes, pastries, and of course, a steaming cup of authentic Turkish tea.

Experience the charm of Istanbul at Family Istanbul - Book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 618 reviews
Cleanliness: 7.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 7.69
Value for Money: 8.72
Food and Beverage: 6.68
Overall Experience: 9.23
G
Grzegorz • solo_traveller • pl
10
2026-06-27 • via Nuitee
R
REEM • solo_traveller • fi
9
Really the property deserve experience👍🏻
Pros:

I liked the location near for every where
Location is perfect
Staff worker are awesome
Breakfast is good
Room is clean and comfortable
Reasonable price

Cons:

Nothing

2026-06-26 • via Nuitee
J
Jeongkwon • solo_traveller • kr
8
Pros:

관광지와 가깝다.
아침식사를 제공한다.
저렴하다.

Cons:

방이 생각했던 것보다 좁다.
엘리베이터가 없다.

2026-06-26 • via Nuitee
D
Dhanush • couple • in
10
Great stay. Value for money
Pros:

For the money paid, the property is great value for money. Ahmed was amazing and professional, he helped us a lot

2026-06-24 • via Nuitee
M
Muhammad Ahsan • family_with_children • es
10
It was superb
2026-06-24 • via Nuitee
S
Sohail • extended_group • ie
7
2026-06-22 • via Nuitee
M
Mohammad Ali • family_with_children • nl
10
I do definitely recommend this hotel
Pros:

Basically, everything went well in our stay, even much beyond our expectations!
The location is amazing. Room was clean and had everything we needed, also breakfast was very good.
The most important part, the staff were amazing and really friendly people!
We will definitely rebook this hotel for our next trips.

2026-06-21 • via Nuitee
I
ion • solo_traveller • de
10
2026-06-21 • via Nuitee
A
Audrey • couple • mt
4
2026-06-20 • via Nuitee
A
Anna • extended_group • au
5
Would not recommend
Pros:

Okay location - 15 minute walk from sultanahmet. Breakfast was good. Friendly staff

Cons:

Bathroom sink pipe wasn’t attatched properly so bathroom stank of sewerage. There was mold in bathroom and no ventilation. Air conditioner in room also turned off every 20 minutes which was annoying.

2026-06-19 • via Nuitee
M
Marina • couple • cl
9
Buena ubicación. Personal muy amable. El aseo pésimo!
Pros:

La ubicación excelente. Cerca de todo, a pasos de la Mezquita Azul

Cons:

El aseo. Debajo de la cama había hasta fruta seca!

2026-06-16 • via Nuitee
M
Misu • couple • ro
6
2026-06-16 • via Nuitee
A
Anna • solo_traveller • de
10
Pros:

Sehr zentral. Für mich ist Sultanahmet der schönste Ort gewesen.
Für mich als Alleinreisende ist das kleine Hotel sehr angenehm gewesen. Die Ruhe beim Essen. Nettes Personal. 24/7 Getränke umsonst zur Verfügung.

Cons:

Ausstattung könnte stabiler sein.

2026-06-16 • via Nuitee
S
Salman • couple • sa
8
2026-06-15 • via Nuitee
A
Arianny Janine • solo_traveller • es
8
Pros:

La atención fue muy cercana y la ubicación es inmejorable

Cons:

Las instalaciones estaban un poco descuidadas

2026-06-11 • via Nuitee
M
Muhammad • extended_group • kw
10
Pros:

The staff was really nice. They really helped us out by keeping our luggage for free. We wanted to explore other cities of turkey but we didn't want to carry our suitcases. Even tho we had one day of stay with them but they kept our luggage for couple of days.

2026-06-10 • via Nuitee
D
Diogo • couple • pt
10
2026-06-10 • via Nuitee
A
Andrea • solo_traveller • ar
8
Muy pequeña la habitación
Pros:

La ubicación

Cons:

Muy pequeña la habitación para 3 personas, el cielorraso muy bajo.
Mucho calor ahí dentro.

2026-06-10 • via Nuitee
A
Andrei • couple • ru
10
Pros:

Отличное расположение отеля, все достопримечательности в шаговой доступности. В номере есть все необходимое. Персонал русскоговорящий, подскажет куда сходить, как добраться. Кровать и подушки изумительные, после долгих прогулок самое оно.

Cons:

Есть лишь только один нюанс это завтрак. Он вкусный, но изо дня в день один и тот же.
Совет: внести разнообразие, чередовать день через день.

2026-06-10 • via Nuitee
V
Volha • extended_group • by
6
Pros:

Расположение удобное. Можно пешком дойти до многих достопримечательностей и основного транспорта , недалеко от причала.
Завтрак есть , чай/кофе доступно в любое время

Cons:

В номере было не совсем чисто
Холодильник не работал

2026-06-09 • via Nuitee