Reef Gateway Apartments

Hotels
8.4 (741 reviews)
239 Lake Street , Cairns , au

listing image 1
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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Cleanliness issues noted on arrival
Outdated and rundown aspects mentioned

Categories

Cleanliness
7.56
Some reviews indicated cleanliness issues upon arrival, such as crumbs on the table.
Service
9.03
Several reviews highlighted friendly service and helpful staff.
Location
8.57
Location received positive mentions for convenience and accessibility.
Room Quality
8.52
Rooms were described as clean, comfortable, and well-presented.
Amenities
8.55
Good amenities like a swimming pool and washing machine were frequently mentioned.
Value for Money
8.41
Many reviewers felt they received good value for their stay.
Food and Beverage
8.06
Only limited comments regarding food; chips and chocolates were a pleasant arrival surprise.
Overall Experience
8.53
Most guests reported a positive and enjoyable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:58

Property Description

Convenient Location
Reef Gateway Apartments, a mere 15-minute stroll from Cairns' city center, offers self-contained accommodation with a touch of tranquility.

Relaxing Amenities
Enjoy the outdoor saltwater pool, BBQ facilities, and free Wi-Fi during your stay at Reef Gateway. Unwind in the spa pool or on your own private patio or balcony.

Abundant Guest Facilities
With air-conditioned apartments featuring modern amenities, kitchen, and laundry facilities, Reef Gateway ensures a comfortable stay. Benefit from free undercover car parking and proximity to the Cairns Esplanade and Trinity Bay.

Experience the best of Cairns at Reef Gateway Apartments. Book your stay now for a memorable getaway.

Important information:

Please note that all apartments are individually furnished, and the photos are only to be used as a guide.

Guests arriving outside reception hours must inform the hotel in advance to arrange an after-hours check-in (charges may apply). Guests who arrive outside reception hours without prior arrangement with the hotel will be charged AUD $30.00. Contact details can be found on the booking confirmation.

Please note that the apartments will not be serviced during your stay.

When traveling with pets, please note that an extra charge of AUD 10 per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 30 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 741 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
B
Bahar • solo_traveller • au
8
Pros:

Decent size apartment with all basic facilities

Cons:

Dishwasher would have been nice. Little bit dated property.

2026-04-10 • via Nuitee
D
Danielle • family_with_children • au
8
Pros:

Close and convenient to hospital

2026-04-06 • via Nuitee
K
Kira • extended_group • au
10
2026-04-01 • via Nuitee
A
Alexandra • extended_group • gb
8
2026-04-01 • via Nuitee
M
Martin • family_with_children • au
8
2026-03-29 • via Nuitee
M
Mareko • family_with_children • au
10
We had a wonderful stay at Reef Gateway Apartments! 🌴 The rooms were clean, spacious, and very comfortable. The location
Pros:

Tidy, Spacious and it was really nice. Also love the gardens they are beautiful.

Cons:

N/A

2026-03-28 • via Nuitee
I
Isobella • family_with_children • nz
8
Pros:

Convenient location,
Well equiped apartment & felt homely & comfortable

Cons:

A couple of maintainance issues that needed to be done.
And the single beds in the 2nd room were rather small & too short for our tall son

2026-03-25 • via Nuitee
T
Tania • couple • au
10
Pros:

Friendly and helpful managers

2026-03-25 • via Nuitee
K
Kathleen • family_with_children • au
10
We loved our stay
Pros:

Our stay was a lovely experience.
Friendly and honest people.
It was very clean and comfortable, with a beautiful garden and pool.

Cons:

N/A

2026-03-24 • via Nuitee
D
Deborah • extended_group • au
10
Excellent service
Pros:

Wonderful staff. So helpful and friendly. They went the extra mile whenever we needed something it felt like we were with family. Thanks so much

2026-03-20 • via Nuitee
A
Adrian • couple • nz
5
Alor of neighbouring noise. No tv signals had an Apple TV that was no good without an account
Cons:

Couches were dirty and un clean

2026-03-20 • via Nuitee
V
Vanita • family_with_children • au
10
Pros:

The apartment was nice & clean inside. Beds were very comfortable and the staff was super friendly

2026-03-19 • via Nuitee
N
Nicola • extended_group • au
7
Enjoyed our stay.
Pros:

Convenient location. Securely gated. Good size rooms. Clean.

2026-03-15 • via Nuitee
L
Ludger • family_with_children • de
6
2026-03-14 • via Nuitee
J
Jocelyn • extended_group • au
8
2026-03-08 • via Nuitee
D
Diane-Maree • extended_group • au
8
had a lovely stay would be a great place for a family to stay comfortably.
Pros:

very convienent location

Cons:

wall switches were a little confusing to start with

2026-03-01 • via Nuitee
M
Michelle • extended_group • au
7
Good Value stay
Pros:

Complimentary snacks, the number of rooms was just right for our group; there were food options closeby

Cons:

It was a bit far from Esplanade proper; the air conditioning was warm; there were moths staying in the bathroom.

2026-03-01 • via Nuitee
D
Damita • family_with_children • au
10
It’s was good
Pros:

It’s was good

Cons:

It’s was good

2026-02-08 • via Nuitee
E
Elizabeth • family_with_children • au
10
2026-01-26 • via Nuitee
I
Iain • couple • au
10
2026-01-26 • via Nuitee