Reef Gateway Apartments

Hotels
8.4 (729 reviews)
239 Lake Street , Cairns , au

listing image 1
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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Cleanliness issues noted on arrival
Outdated and rundown aspects mentioned

Categories

Cleanliness
7.56
Some reviews indicated cleanliness issues upon arrival, such as crumbs on the table.
Service
9.03
Several reviews highlighted friendly service and helpful staff.
Location
8.57
Location received positive mentions for convenience and accessibility.
Room Quality
8.52
Rooms were described as clean, comfortable, and well-presented.
Amenities
8.55
Good amenities like a swimming pool and washing machine were frequently mentioned.
Value for Money
8.41
Many reviewers felt they received good value for their stay.
Food and Beverage
8.06
Only limited comments regarding food; chips and chocolates were a pleasant arrival surprise.
Overall Experience
8.53
Most guests reported a positive and enjoyable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:58

Property Description

Convenient Location
Reef Gateway Apartments, a mere 15-minute stroll from Cairns' city center, offers self-contained accommodation with a touch of tranquility.

Relaxing Amenities
Enjoy the outdoor saltwater pool, BBQ facilities, and free Wi-Fi during your stay at Reef Gateway. Unwind in the spa pool or on your own private patio or balcony.

Abundant Guest Facilities
With air-conditioned apartments featuring modern amenities, kitchen, and laundry facilities, Reef Gateway ensures a comfortable stay. Benefit from free undercover car parking and proximity to the Cairns Esplanade and Trinity Bay.

Experience the best of Cairns at Reef Gateway Apartments. Book your stay now for a memorable getaway.

Important information:

Please note that all apartments are individually furnished, and the photos are only to be used as a guide.

Guests arriving outside reception hours must inform the hotel in advance to arrange an after-hours check-in (charges may apply). Guests who arrive outside reception hours without prior arrangement with the hotel will be charged AUD $30.00. Contact details can be found on the booking confirmation.

Please note that the apartments will not be serviced during your stay.

When traveling with pets, please note that an extra charge of AUD 10 per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 30 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 729 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
D
Damita • family_with_children • au
10
It’s was good
Pros:

It’s was good

Cons:

It’s was good

2026-02-08 • via Nuitee
I
Iain • couple • au
10
2026-01-26 • via Nuitee
E
Elizabeth • family_with_children • au
10
2026-01-26 • via Nuitee
A
Anne • family_with_children • ie
10
2026-01-22 • via Nuitee
J
Joshua • extended_group • au
9
2026-01-20 • via Nuitee
B
Bridget • family_with_children • au
4
Sufficient
Cons:

Not the cleanest when we arrived. Previous tenants breakfast crumbs were still on the table

2026-01-20 • via Nuitee
S
Shaylm • extended_group • au
8
Was very good
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
J
Jaeson • family_with_children • au
10
Awesome
Pros:

Awesome

2026-01-19 • via Nuitee
L
Lucy • extended_group • au
4
Pros:

The facilities include everything you possibly needed for a comfortable stay, you really only need to pack your clothes! Apartments are quite spacious and great value for money.

Cons:

We were greeted by an intoxicated (although friendly) women that struggled to walk (and fell up the stairs) to show us to our apartment. There was a lot of arguing/ and fighting from the apartments next door, which resulted in a police raid over a number of hours. Bedroom window was unable to be locked which was quite uneasy given police were clearly searching for a suspect metres from my window.

2026-01-19 • via Nuitee
P
Perpetua • family_with_children • pg
10
2026-01-19 • via Nuitee
R
Rose Marie • extended_group • au
10
I would recommend this property to family and friends it made it a comfortable stay for the 3 of us.
Pros:

The wonderful staff that went that extra mile for us

Cons:

Just the slippery tiles in the shower meant we nearly fell.

2026-01-19 • via Nuitee
C
Curly • extended_group • au
9
2026-01-19 • via Nuitee
G
Gareth • family_with_children • au
9
Relaxation, in a quiet, convenient location!
Pros:

We had just the most amazing time! Location was convenient, just a block back from the Esplanade, we loved walking to the main area of Cairns. The facilities were everything we needed. The apartment was clean, the beds were comfy and the staff really went out of their way to make sure we had everything we needed for our stay. Loved the ability to cook our own meals, and having a washing machine was amazing! We would definitely stay here again!

2026-01-19 • via Nuitee
T
Themistokles • family_with_children • au
10
2026-01-19 • via Nuitee
Y
Yana • extended_group • au
10
Would stay there is a heart beat! Very friendly and accommodating.
Pros:

Fantastic stay, loved the accessibility of the area.

2026-01-19 • via Nuitee
B
Bryce • extended_group • au
7
2026-01-19 • via Nuitee
R
Russell • extended_group • au
9
Would stay again
2026-01-19 • via Nuitee
S
Steve • family_with_children • au
9
Will definitely stay again…
Pros:

Excellent stay, great apartment, was expecting lower quality but felt like I was welcomed in someone’s home. Definitely will stay again.

Cons:

Was all great.

2026-01-19 • via Nuitee
K
Kelly • extended_group • us
10
2026-01-19 • via Nuitee
K
Karen • extended_group • au
9
Great stay
Pros:

Location is great

Cons:

Bed where a bit hard

2026-01-17 • via Nuitee