JW Marriott Indianapolis

Hotels
JW Marriott Hotels & Resorts
9 (1236 reviews)
10 South West Street , Indianapolis , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Low floor view concerns

Categories

Cleanliness
9
The hotel maintained exceptional cleanliness despite large crowds.
Service
9.5
Staff demonstrated outstanding service; multiple mentions of friendly and helpful staff.
Location
9
Conveniently located near museums and stadiums, providing an enjoyable stay.
Room Quality
9
Rooms were described as large, quiet, and comfortable with nice views.
Amenities
9
Available amenities like the Executive Lounge and workout room received positive mentions.
Value for Money
8.5
Overall value was good, especially considering the service and location.
Food and Beverage
9
Breakfast service was highly praised for its quality.
Overall Experience
9
Guests expressed a strong likelihood of returning, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:45

Property Description

Prime Location and Connectivity

Connected to the Indiana Convention Center and Lucas Oil Stadium via indoor walkway bridge, this contemporary hotel in downtown Indianapolis offers unparalleled convenience for business and leisure travelers alike.

Luxurious Accommodations and Dining Options

Each room at JW Marriott Indianapolis features a 40-inch flat-screen LCD TV, premium cable channels, and upscale amenities like an iPod docking station and coffee maker. Indulge in exquisite dining at OP Italian or unwind at High Velocity with a variety of beverages. 24-hour in-room dining is also available for ultimate comfort.

State-of-the-Art Facilities and Services

With over 103,000 square feet of event space, a large ballroom, modern fitness center, and valet dry-cleaning services, JW Marriott Indianapolis ensures a seamless and enjoyable stay for all guests.

Experience the best of Indianapolis with nearby attractions just a short walk away. Book your stay now and elevate your travel experience at JW Marriott Indianapolis.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 55 per day.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

Location

Guest Reviews

9
Based on 1236 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
D
Donald couple us
10
It was a very pleasant time.
2026-07-02 via Nuitee
A
amandav339 Family
10
Morgan Wallen Concert
Pros:

Beautiful. clean hotel. Helpful, friendly staff

2026-06-29 via Tripadvisor
L
Laura solo_traveller us
10
Pros:

The service and staff were excellent !

Cons:

Ca t really think of anything

2026-06-29 via Nuitee
Y
Yayoi family_with_children us
10
2026-06-22 via Nuitee
A
Ashim family_with_children ca
10
2026-06-22 via Nuitee
W
W7386OEsandram Family
10
Great!
Pros:

Tosha was so helpful
And fabulous.

2026-06-19 via Tripadvisor
J
Joseph couple us
4
Great facilities. Okay staff
Pros:

Very nice and comfortable

Cons:

Staff wasn't great relative to similar hotels in area. They were short with explainations. I parked in garage and they added parking into my hotel hill which is fine. However, they didn't inform me to use my room key to exit garage. I held up traffic and had to go back inside for them to say “oh yeah..you need a room key.” First time there, so I wasn't aware.

2026-06-17 via Nuitee
S
Susan couple us
10
2026-06-17 via Nuitee
T
Todd extended_group us
10
2026-06-15 via Nuitee
9
96visitor Business Globe, Arizona
10
Very nice hotel
Pros:

Clean, polite, very nice. Friendly helpful staff. Great room. I recommended this hotel.

Only one problem: They gave us a card that said "free wifi". I still have the card and it says nothing about "members". So I used it. They wanted to charge me $15 but rescinded when I showed them the card they gave me at check in that said free.

2026-06-13 via Tripadvisor
C
Coleen couple us
10
2026-06-12 via Nuitee
D
Danik couple us
3
Cons:

We paid for deluxe room to have a good night and we couldn’t sleep at all…very bad noise all night like somethings was broken in next room ..

2026-06-11 via Nuitee
R
Ryan couple us
7
2026-06-05 via Nuitee
J
jhamiltondias Business
10
Exceptional service!
Pros:

Everything was exceptional. Extra special shout out to Alexander in the executive lounge. He was happy to bend over backwards and run all over for a very busy four days it was fun to watch and he smiled at every single person was amazing. Excellent service.

2026-06-03 via Tripadvisor
V
Venture581522 Business
10
Great Hotel for a conference
Pros:

This hotel has wonderful amenities, great location and friendly staff. Jasmine, who greeted me at the front desk, went above and beyond to make sure my stay was wonderful!

2026-06-02 via Tripadvisor
F
francesco solo_traveller us
9
2026-05-31 via Nuitee
T
TeddyS452 Friends getaway
10
Jasmine the great!
Pros:

Jasmine made our stay at the JW Marriott Indianapolis start off on the perfect note. From the moment we arrived, she was incredibly welcoming, professional, and genuinely friendly. Check-in was quick and seamless, but what really stood out was her positive attitude and willingness to go above and beyond to make us feel valued as guests.

Travel days can be hectic, and Jasmine’s warm personality immediately put us at ease. She answered all of our questions, provided helpful recommendations, and made us feel excited to be staying at the property. Outstanding customer service like hers is what turns a good hotel stay into a great one.

The JW Marriott is fortunate to have Jasmine representing the hotel. Thank you for the exceptional hospitality!

2026-05-29 via Tripadvisor
M
M2752UHgarretts Solo travel
10
Great Service
Pros:

Jasmine was superb at helping me get checked and in!

2026-05-29 via Tripadvisor
T
Taiwo solo_traveller us
9
2026-05-27 via Nuitee
S
Smith couple us
10
2026-05-27 via Nuitee