Ontario Inn & Suites

Hotels
•
Independent
8.3 (146 reviews)
5361 Holt Blvd, Ontario, California, 91763 , Montclair , US
+1 909-625-3806

listing image 1
Show all photos

Facilities

Braille or raised signage
Free self parking
Visual alarms in hallways
Handrails in stairways
Free WiFi
Swimming pool
24-hour front desk
Designated smoking area
Wheelchair accessible

Review Highlights

Pros:
Clean rooms frequently mentioned
Very polite and helpful staff
Fast and easy check-in
Quiet location set back from Main Street
Convenient to shopping and stores
Good value/affordable
Ample parking
Friendly front desk with coffee and fresh fruit
Cons:
Occasional strong urine smell reported in bathroom
Found hair on surfaces in at least one room
Door/security issue reported (door not securing)
Beds described as cheap and uncomfortable
Limited in-room amenities (no bedside lamps, no Kleenex)
Neighborhood can feel rough; trash reported by car

Categories

Cleanliness
7.8
Many guests praise the rooms as clean and well kept, but several reports of a strong urine smell in a bathroom and found hair on surfaces reduce the score.
Service
9.2
Consistently positive comments: staff described as very polite, helpful, pleasant; fast/easy check-in and friendly front desk service frequently mentioned.
Location
8.4
Convenient location close to shopping and stores and set back off Main Street so rooms are quiet; some guests noted it sits next to a car dealership and the surrounding neighborhood can feel rough.
Room Quality
7.6
Rooms are often described as orderly and quiet, but several guests reported cheap/uncomfortable beds, thin bedding, and minor maintenance/fixture issues.
Amenities
7.8
Limited in-room amenities (no bedside lamps, no Kleenex noted) but positive lobby touches like coffee and fresh fruit; overall amenities are basic.
Value for Money
8.9
Many guests call it clean and affordable and state it provides good value for the price; multiple guests say they will return, indicating strong perceived value.
Food and Beverage
8.3
Only light F&B mentions (lobby coffee and fresh fruit). No full dining service described, so set to the target overall rating.
Overall Experience
8.4
Generally positive overall — guests frequently express intent to return and praise cleanliness and service, tempered by occasional cleanliness, security (door) and room comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Situated in Montclair, Ontario Inn & Suites is a short drive away from popular attractions such as the Ontario Convention Center and Ontario Mills Shopping Mall.

Comfortable Accommodations
Relax in one of the 63 well-appointed guestrooms, each equipped with modern amenities including refrigerators and complimentary Wi-Fi to ensure a cozy stay.

Essential Amenities
Enjoy the convenience of a 24-hour front desk, laundry facilities, and free self-parking during your visit. Your comfort and satisfaction are our top priorities.
Make your reservation at Ontario Inn & Suites today for a delightful stay in Montclair!

Important information:

  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.3
Based on 146 reviews
Cleanliness: 7.8
Service: 9.2
Location: 8.4
Room Quality: 7.6
Amenities: 7.8
Value for Money: 8.9
Food and Beverage: 8.3
Overall Experience: 8.4
E
ERWING M
10
Pros:

All good best service

2025-10-12 • via Nuitee
E
ERWING M
10
Pros:

Very nice place filled with comfort very clean great friendly staff very convenient stores nearby ample parking

2025-10-12 • via Nuitee
N
Naomi
10
Pros:

😀

2025-09-28 • via Nuitee
S
Salvador
10
Pros:

Close to everything

2025-09-25 • via Nuitee
T
Travis
10
Pros:

Super fast and easy check in. Clean rooms and the A/C blew so cold. It was nice.

2025-09-20 • via Nuitee
M
Manuela
10
Pros:

Staff was very polite and Helpful

2025-09-06 • via Nuitee
R
RICHARD
10
Pros:

The room was clean and orderly. The manager was pleasant and businesslike. I will stay here many times in the future.

2025-08-31 • via Nuitee
R
Richard
10
Pros:

First time visit here. Very impressed. I will use it again.

2025-08-18 • via Nuitee
R
Rhodora And Edgardo
4
Pros:

2nd time our door not secured it can unlocked the door if your outside even don't used the key card we let the manager know about it hive us excuses that it happened all the time this are our second time experience every time me and my wife check in we always check our door if secured pls double check owner your manager give us excuses this things happened a lot of times thank you

2025-08-16 • via Nuitee
E
Elaine • partner
8
Pros:

Staff is very very very very nice people its quiets and nice rooms

2025-08-08 • via Nuitee
R
Rodolfo
2
Pros:

Everything good but bathroom smelled like urine badly horrible made the whole room smell

2025-08-02 • via Nuitee
E
Erick
10
Pros:

The best I

2025-07-25 • via Nuitee
C
Curtis • family
10
Pros:

Great!

2025-07-04 • via Nuitee
A
Ana
10
Pros:

Well kept hotel. No issues

2025-06-28 • via Nuitee
D
David • family
10
Pros:

Really like the customer service and location

2025-06-22 • via Nuitee
L
Lilith
8
Pros:

Clean and affordable, but the beds were so cheap and uncomfortable.

2025-06-11 • via Nuitee
C
Chris
10
Pros:

Family operation. Bare bones but cleaned well and nice.

2025-06-06 • via Nuitee
E
Ed
10
Pros:

Clean

2025-06-02 • via Nuitee
R
Rhodora And Edgardo
10
Pros:

Nice room

2025-06-02 • via Nuitee
L
Lizbeth
10
Pros:

Really nice clean rooms . Nice management.

2025-05-25 • via Nuitee