Bernstein Schlosshotel Ballenstedt

Hotels
8.4 (172 reviews)
Schlossplatz 1 , Ballenstedt , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast options
Nice location
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.71
Several reviews noted issues such as unclean rooms and dusty areas.
Service
8.88
Many guests highlighted friendly service, although some mentioned unhelpful staff.
Location
8.72
Guests appreciated the hotel's proximity to attractions and scenic surroundings.
Room Quality
8.17
Rooms were reported as spacious, but there were complaints about uncomfortable mattresses.
Amenities
8.2
Some amenities were appreciated while others were lacking, such as pool facilities.
Value for Money
7.66
Guests felt the prices charged did not align with the overall experience.
Food and Beverage
9.21
The breakfast and dining options received consistent praise for quality and variety.
Overall Experience
8.68
Despite some setbacks, guests enjoyed their stay overall and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:38

Property Description

Luxurious Accommodation in a Historic Castle

Elegant Rooms and Delicious Dining

Indulge in tastefully furnished rooms and start your day with a delightful breakfast buffet. In the evenings, savor light cuisine and fine wines at our restaurants.

Relaxation and Recreation

Unwind in the indoor swimming pool, sauna, or with a rejuvenating massage. Exciting news - our pool and sauna area will be renovated by 14.07.2023. Golf enthusiasts can enjoy our own 18-hole golf course.

Scenic Surroundings and Outdoor Activities

Explore the beautiful landscape with Nordic walking and cycling tours. For a personalized experience, opt for our guided tours upon request.

Book your stay at the Bernstein Schlosshotel Ballenstedt now for a memorable and luxurious experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LEJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 13 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 172 reviews
Cleanliness: 7.71
Service: 8.88
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 9.21
Overall Experience: 8.68
M
Mrs Smith • family_with_children • de
7
Pros:

frühstück war super

Cons:

kein Kühlschrank in der Suite und nur Dusche, Doppelzimmer war besser ausgestattet.

2026-03-20 • via Nuitee
A
Anja • family_with_children • de
9
Gerne wieder!!!
Pros:

Sehr schönes großes Zimmer, alles sauber und sehr nettes Personal. Ein tollen Frühstücksbuffet. Wasserkocher und Kapselmaschine auf dem Zimmer.
Nutzung des Pools und der Sauna.
Parkplätze waren direkt vor der Tür mit 3 Euro für 24 h (öffentlicher Parkplatz)

2026-03-20 • via Nuitee
J
Jörg • family_with_children • de
6
2026-03-17 • via Nuitee
S
Simone • family_with_children • de
9
2026-03-02 • via Nuitee
S
Silvia • family_with_children • de
10
2026-03-02 • via Nuitee
C
Christophe • couple • de
8
Pros:

Personnel professionnel, la piscine, les prestations dans l'ensemble, le calme de l' hôtel, le petit déjeuner.

Cons:

D'être relogé sous le toit, pour un problème de clés de la chambre initialement prévue au premier étage. Le sol de la piscine extrèmement glussant.

2026-02-25 • via Nuitee
M
Maik • solo_traveller • de
10
2026-02-23 • via Nuitee
B
Birgit • family_with_children • de
8
2026-02-09 • via Nuitee
C
Carsten • couple • de
10
2026-02-08 • via Nuitee
M
Manfred • extended_group • de
10
Pros:

Ein unglaublich schönes Hotel mit viel Liebe zum Detail. Sehr schöne Weihnachtsdeko überall. Frühstück sehr lecker und mit großer Auswahl. Auch das Abendbuffet war toll. Wir waren rundum begeistert.

Cons:

-

2026-01-25 • via Nuitee
E
Erik • solo_traveller • dk
10
Perfekt ophold
2026-01-19 • via Nuitee
M
Martin • couple • de
7
2026-01-15 • via Nuitee
R
Ralf • couple • de
4
2026-01-10 • via Nuitee
S
Sören • solo_traveller • de
7
Das Hotel kann nichts für sein Anbauten :-) Der historische Teil ist super !
Pros:

Super gelegenes Hotel mit sehr freundlichen Personal in einem zum Teil historischen Stadtschloss.

Gutes Frühstück in schönem historischen Saal .

Cons:

Recht altes,abgenutztes Inventar.
Leider wird das historische Potenzial wenig genutzt.
Der Anbau erinnert eher an eine Kaserne.

2026-01-06 • via Nuitee
E
Egbert • couple • de
8
2025-12-18 • via Nuitee
R
Ralf • couple • de
3
nicht empfehlenswert
Pros:

Schönes Ambiente

Cons:

Unfreundliches Personal an Bar und Rezeption , kaltes Wasser im Bad und Armaturen defekt

2025-12-15 • via Nuitee
K
Kai • couple • de
8
2025-12-08 • via Nuitee
E
Erika • couple • de
8
2025-12-02 • via Nuitee
U
Uwe • couple • de
7
Pros:

Sehr gutes Frühstück, großes Zimmer.

Cons:

Duschen nur in der Badewanne, keine Duschkabine vorhanden.
Parkgebühr auf dem Hotegelände höher, als der öffentliche Parkplatz vor dem Hotel.
Hoher Zimmerpreis.

2025-11-24 • via Nuitee
G
Gerd • couple • de
5
Pros:

Nähe zum Vortragssaal im Schloss.

Cons:

Unfreundliches, wenig entgegenkommendes und hilfsbereies Personal mit dem Charme strenger Jugendherbergseltern...

2025-11-10 • via Nuitee