Riverside Hotel Southbank

Hotels
7 (5840 reviews)
20 Montague Rd, South Bank , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Old facilities

Categories

Cleanliness
5.89
Several reviews indicated unclean rooms, dirty carpets, and general neglect in cleaning.
Service
7.86
Mixed reviews regarding service quality, with some friendly staff noted but issues with understanding accents during check-in.
Location
9.4
The location was consistently highlighted as a strong point, with good access to attractions.
Room Quality
5.35
Rooms were described as old and run down, with issues reported regarding amenities.
Amenities
6.88
Basic amenities and some cleanliness concerns, but presence of a pool was appreciated.
Value for Money
7.84
Fair pricing mentioned, but quality does not reflect the price paid according to some reviews.
Food and Beverage
5.39
Negative experiences reported in the restaurant and issues with the bar closing early.
Overall Experience
7.36
Although there were positive aspects, overall disappointment with cleanliness and service impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Prime Location near Attractions
Located just a 3-minute walk from Queensland Art Gallery, Riverside Hotel South Bank offers convenient access to top attractions like Queensland Museum and the Lyric Theatre.

Comfortable Accommodation
Enjoy air-conditioned rooms with a private balcony, satellite TV, and convenient amenities like a refrigerator and tea/coffee facilities. Upgrade to rooms with a separate living room, full kitchen, and laundry for added comfort.

Dining Experience
Indulge in modern Australian and international cuisine at Montague’s Restaurant, showcasing local produce. Unwind at the Lobby bar, offering indoor seating and an outdoor patio with a relaxing fountain.

Book your stay at Riverside Hotel South Bank for a perfect blend of comfort and convenience.

Important information:

Please note that the property requires an AUD 250 credit card pre-authorization at time check-in to cover any incidental charges or damage to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 5840 reviews
Cleanliness: 5.89
Service: 7.86
Location: 9.4
Room Quality: 5.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 5.39
Overall Experience: 7.36
M
Margaret • solo_traveller • au
7
Comfortable, convenient.
Pros:

Proximity to attractions and CBD.

Cons:

The first room I was given was exactly like a very worn out hospital room with a disability bathroom. However, when I spoke to staff they immediately moved me to the one bedroom unit I'd expected.

2026-04-11 • via Nuitee
R
Roslyn • couple • au
7
If you’re looking for a semi budget stay it’s great! It’s an old motel so don’t expect modern facilities. We were here f
Pros:

Location was great for us. Staff were friendly. Pool was perfect.
Restaurant was nice with big meals.

Cons:

No fan/exhaust in the bathroom. Very stuffy in there. Shower door didn’t close very well.
Key room entry. Had to carry key with us with big tag. A swipe card would have been more practical.

2026-04-11 • via Nuitee
D
Diann • family_with_children • au
3
Average
Pros:

Location

Cons:

Buffett breakfast was very ordinary and the both beds were very uncomfortable

2026-04-11 • via Nuitee
V
Vicki • couple • au
10
Pleasantly surprised at this hotel with convenience price and location
Pros:

Location. Very quiet and clean

Cons:

Everything was great

2026-04-11 • via Nuitee
L
Lyn • couple • au
9
Great value for not as much money as you’d expect to pay
Pros:

Location, free parking, tidy rooms and helpful staff

2026-04-10 • via Nuitee
L
Lesley • family_with_children • au
3
Pros:

Location

Cons:

Bin collection at 4.30am was horrendous and vacuum cleaner going at 8.30am. Room had a door which was not sealed properly so the conversations, phone alarm etc could be heard throughout the stay.

2026-04-10 • via Nuitee
R
Rachael • family_with_children • nz
8
Great stay which is close to South Bank for lots of fun in Brisbane! Super comfy beds and would go back.
Pros:

Great location, extremely comfy beds, super easy late check in procedure

Cons:

Water pressure of shower was not great!

2026-04-09 • via Nuitee
N
Natalie • family_with_children • au
7
Excellent location, easy walking distance to the cultural district.
Pros:

Location.

Cons:

The beds were not comfortable.

2026-04-09 • via Nuitee
K
Krzysztof • couple • pl
8
Fantastic Brisbane - super place to stay.
Pros:

Our stay in Brisbane was fantastic. It was an ideal place to spend our time. The public transport links were very convenient. The hotel staff were kind and accommodating. The breakfast was really good. We are very pleased with our stay.

2026-04-09 • via Nuitee
R
Roxanne • solo_traveller • au
9
2026-04-09 • via Nuitee
M
Matthew • family_with_children • au
9
Pros:

Great staff.

Cons:

Wine glasses were initially dirty on arrival to room.

2026-04-09 • via Nuitee
T
Tracy • family_with_children • au
8
Good choice for city stay
Pros:

Nice staff , good location.
Good having food on premises.

Cons:

Think night wait staff need bit more training.

2026-04-09 • via Nuitee
V
Vicki • solo_traveller • au
6
Pros:

The location is excellent

Cons:

Booked for 3 people got asked what configuration of the room id like as in a double bed or a double and a single? And then got told they would try to do their best to give me that configuration. We booked for 3 and only got given 2 towels. And the tv reception was terrible and couldn't connect to smart tv for Netflix.Have stayed here before and it was alot better last time.

2026-04-09 • via Nuitee
H
Helen • solo_traveller • au
9
Pros:

Location was perfect to get to the Convention centre. The bed was extremely comfortable and the hotel offered extended parking (for a small rate)

2026-04-09 • via Nuitee
A
Alexander • couple • au
4
2026-04-08 • via Nuitee
T
Tiffany • family_with_children • au
5
Pros:

Location

Cons:

Sofa bed did not have any sheets on it after paying for two beds. Bathroom had a septic smell, it was putrid.

2026-04-08 • via Nuitee
L
Lais • family_with_children • ie
10
Pros:

Everything

Cons:

Nothing

2026-04-08 • via Nuitee
J
Jim • family_with_children • au
5
Pros:

Proximity to Brisbane CBD & Southbank

Cons:

The room was a bit dusty, shower screen was not attached to the rails. Cold water tap leaked from around the base of the tap. Restaurant was not open over easter, we were not advised of this at time of booking. Unable to cast our programs to the tv.

2026-04-08 • via Nuitee
Z
zarah • family_with_children • au
10
Pros:

Clean , friendly staff

2026-04-06 • via Nuitee
G
George • solo_traveller • au
4
Pros:

Excellent location

Cons:

Very basic small rooms for the price lot of noise from laneway

2026-04-06 • via Nuitee