Riverside Hotel Southbank

Hotels
7 (6479 reviews)
20 Montague Rd, South Bank , Brisbane , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Old facilities

Categories

Cleanliness
5.89
Several reviews indicated unclean rooms, dirty carpets, and general neglect in cleaning.
Service
7.86
Mixed reviews regarding service quality, with some friendly staff noted but issues with understanding accents during check-in.
Location
9.4
The location was consistently highlighted as a strong point, with good access to attractions.
Room Quality
5.35
Rooms were described as old and run down, with issues reported regarding amenities.
Amenities
6.88
Basic amenities and some cleanliness concerns, but presence of a pool was appreciated.
Value for Money
7.84
Fair pricing mentioned, but quality does not reflect the price paid according to some reviews.
Food and Beverage
5.39
Negative experiences reported in the restaurant and issues with the bar closing early.
Overall Experience
7.36
Although there were positive aspects, overall disappointment with cleanliness and service impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Prime Location near Attractions
Located just a 3-minute walk from Queensland Art Gallery, Riverside Hotel South Bank offers convenient access to top attractions like Queensland Museum and the Lyric Theatre.

Comfortable Accommodation
Enjoy air-conditioned rooms with a private balcony, satellite TV, and convenient amenities like a refrigerator and tea/coffee facilities. Upgrade to rooms with a separate living room, full kitchen, and laundry for added comfort.

Dining Experience
Indulge in modern Australian and international cuisine at Montague’s Restaurant, showcasing local produce. Unwind at the Lobby bar, offering indoor seating and an outdoor patio with a relaxing fountain.

Book your stay at Riverside Hotel South Bank for a perfect blend of comfort and convenience.

Important information:

Please note that the property requires an AUD 250 credit card pre-authorization at time check-in to cover any incidental charges or damage to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

7
Based on 6479 reviews
Cleanliness: 5.89
Service: 7.86
Location: 9.4
Room Quality: 5.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 5.39
Overall Experience: 7.36
A
adriana solo_traveller au
7
Pros:

Our room this night was fine, after moving from a difficult room the previous night which was definitely not fine

Cons:

Big difference in rooms, if you are lucky you have a good one

2026-08-22 via Nuitee
C
Cassandra solo_traveller au
8
City Stopover
Pros:

I liked the location. It was pretty central.

Cons:

The hotel itself, the rooms were outdated, but in a quaint way. It felt like being in a 90s hotel room. Especially the bathroom.

It was hard to get extra linen from the staff.

In the morning the bathroom had a strong sewerage smell.

2026-08-22 via Nuitee
C
Christine couple au
8
Excellent staff, Walking distance to Southbank, Entertainment centers and Brisbane CBD
Pros:

5 min walk to Southbank and Entertainment Centers, 20 min walk to Brisbane CBD. Excellent staff at reception. Great to have everything on hand (Microwave, Washing machine and Dryer) Comfortable bed and quiet surroundings. A cozy little home away from home with a great restaurant on the ground floor. I do recommend

Cons:

Cleanliness. I am new to apartment living or it was a bad day for the hotel. I was not sure whether to expect hotel-standard cleanliness or an "at-home" run-through clean. I got the "at-home" run-through clean. Besides the bed, toilet, and complimentary items (towels/shampoos/coffee...), everything else seemed to be a second thought.

2026-08-22 via Nuitee
T
Thi Kim Hanh family_with_children de
9
2026-08-22 via Nuitee
P
Phan extended_group vn
7
Phù hợp cả gia đình thăm brisbane
Pros:

Gần trung tâm

Cons:

Chén bát chưa sạch sẽ
Dọn vệ sinh k sạch lắm, chỉ lấy rác hàng ngày k lau chùi

2026-08-22 via Nuitee
D
Doris solo_traveller au
7
2026-08-22 via Nuitee
E
Emerald solo_traveller us
2
Pros:

Close to Brisbane conference centre and a walk into city

Cons:

Not clean - someone else's hair in the shower
Bad wifi - had to use my hotspot
Uncomfortable pillows

2026-08-22 via Nuitee
S
Sonja extended_group nz
5
Very handy to Suncorp Stadium but a little dated
Pros:

Very handy location to Suncorp Stadium which is why we chose it and just a short walk to South Bank markets & cafes.

Cons:

The sofa bed was made up but with only sheets - no duvet/blanket for the third guest which wasn't ideal. Also a little dated.

2026-08-21 via Nuitee
D
Donald solo_traveller au
8
Good location close to public transport at reasonable prices.
Pros:

Very handy location close to the river, cultural centre, eateries, bars and Brisbane South train station. Restaurant is handy for breakfast and dinner with a good menu at reasonable prices.

Cons:

Can’t think of anything.

2026-08-21 via Nuitee
G
Gemma family_with_children gb
5
Staff were amazing and location was perfect. Apartments need updating as very dated and cleaning better
Pros:

Location was perfect

Cons:

Kitchenette was tiny-barely usable
Apartment wasn’t cleaned during the 8 days we were there
Had to ask for fresh towels

2026-08-21 via Nuitee
G
Graham solo_traveller au
5
Pros:

The location was great for the footy

2026-08-20 via Nuitee
L
Lindsay solo_traveller us
6
It worked overall and location is amazing.
Pros:

Location is great and the staff is friendly. Room was pretty clean overall.

Cons:

The property is pretty dated - rust on the bathroom wall, really old carpet. Walking down the alleyway to get to the hotel didn't feel unsafe, but it definitely didn't feel the safest.

2026-08-20 via Nuitee
M
Megan couple au
8
Great place for a short stay to see a show or play.
Pros:

The hotel has free parking for guests. It is situated a very short walk from the BTC Bille Brown Theatre and a couple of blocks to the Southbank Parklands. The restaurant is open for breakfast and early dinners so you can eat and go to a show nearby.
Basic accommodation but very economical for a city stay.

Cons:

The only problem we had was with the tv which turned itself off after half an hour or five minutes. We reported it to staff so should be resolved for next guests.

2026-08-20 via Nuitee
C
Cathy couple au
5
2026-08-20 via Nuitee
J
Jutta solo_traveller au
8
Pros:

I arrived before 2 pm but I could leave my car at the hotel. That was helpful; I could already go to see the surroundings and have lunch. The location is very convenient to QPAC (Performing Arts) as I had booked the Romeo & Juliet evening performance there. Although the ballet finished very late (11 pm) I felt safe to walk home to the hotel. All in all a very easy excursion to Brisbane.

Cons:

N/A

2026-08-20 via Nuitee
R
Rachael extended_group au
6
2026-08-20 via Nuitee
D
diana family_with_children us
1
Horrible place to stay
Pros:

Location

Cons:

-Spring in sofa bed was work out and staff dud nothing after 6 complaints.
- bad stabbing pain because the sag was so bad
- dirty kitchen floors
- cheap products

2026-08-20 via Nuitee
T
Toni solo_traveller au
10
Happy with our stay
Pros:

Good spot, we enjoyed our stay 😁

Cons:

Nothing to complain about

2026-08-19 via Nuitee
P
Pamela solo_traveller it
7
Pros:

Ottima posizione in centro e vicino alla stazione south Banks. Camera abbastanza grande.colaziobe a buffet con buona varietà di cibi disponibili

Cons:

Il check in era disponibile dalle 14.00. avevamo chiesto di poter anticipare un pochino. Siamo arrivati alle 13.15 e non è stato possibile farlo comunque. Ci hanno fatto fare il deposito bagagli ma siamo comunque dovuti ripassare in albergo perché il check in doveva essere fatto entro le 21.00. un po' scomodo

2026-08-19 via Nuitee
S
Susanne couple au
10
comfortable and cosy
Pros:

Bed was very comfortable and the walk from the station was easily made. Did not hear the traffic even though on main thoroughfare over the bridge

Cons:

nothing noted

2026-08-19 via Nuitee