Riverside Hotel Southbank

Hotels
7 (6328 reviews)
20 Montague Rd, South Bank , Brisbane , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Old facilities

Categories

Cleanliness
5.89
Several reviews indicated unclean rooms, dirty carpets, and general neglect in cleaning.
Service
7.86
Mixed reviews regarding service quality, with some friendly staff noted but issues with understanding accents during check-in.
Location
9.4
The location was consistently highlighted as a strong point, with good access to attractions.
Room Quality
5.35
Rooms were described as old and run down, with issues reported regarding amenities.
Amenities
6.88
Basic amenities and some cleanliness concerns, but presence of a pool was appreciated.
Value for Money
7.84
Fair pricing mentioned, but quality does not reflect the price paid according to some reviews.
Food and Beverage
5.39
Negative experiences reported in the restaurant and issues with the bar closing early.
Overall Experience
7.36
Although there were positive aspects, overall disappointment with cleanliness and service impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Prime Location near Attractions
Located just a 3-minute walk from Queensland Art Gallery, Riverside Hotel South Bank offers convenient access to top attractions like Queensland Museum and the Lyric Theatre.

Comfortable Accommodation
Enjoy air-conditioned rooms with a private balcony, satellite TV, and convenient amenities like a refrigerator and tea/coffee facilities. Upgrade to rooms with a separate living room, full kitchen, and laundry for added comfort.

Dining Experience
Indulge in modern Australian and international cuisine at Montague’s Restaurant, showcasing local produce. Unwind at the Lobby bar, offering indoor seating and an outdoor patio with a relaxing fountain.

Book your stay at Riverside Hotel South Bank for a perfect blend of comfort and convenience.

Important information:

Please note that the property requires an AUD 250 credit card pre-authorization at time check-in to cover any incidental charges or damage to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 6328 reviews
Cleanliness: 5.89
Service: 7.86
Location: 9.4
Room Quality: 5.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 5.39
Overall Experience: 7.36
E
Eric solo_traveller nc
9
Pros:

Propre et bien isolé du bruit

2026-07-18 via Nuitee
N
Narelle couple au
10
Pros:

Clean, easily accessible, free parking

Cons:

Nothing

2026-07-18 via Nuitee
G
Georgia family_with_children au
10
Pros:

Exceptional customer service! The man Nick at the front desk was a godsend! So genuinely helpful, positive and caring! Clean, comfy beds, AMAZING location

Cons:

Facilities a bit outdated, but they were starting painting the day we left - so that’s wonderful too!

2026-07-18 via Nuitee
N
Nicholas family_with_children au
7
Neat, clean, tidy good value for the price
2026-07-18 via Nuitee
W
warren solo_traveller au
7
2026-07-18 via Nuitee
R
Rod couple au
7
Ok. Served the purpose.
Pros:

Location

Cons:

Old and tired.
The furniture in the room was “second hand”. The bath/shower was tiny and dangerous for older people. Bathroom extractor didn’t work. Dust everywhere. Get new cleaners.

2026-07-16 via Nuitee
C
Cardy couple au
8
Pros:

Location was just what i was looking for the room was tidy but the bed was just a little uncomfortable for my liking the crew on site were very friendly and very helpfull

2026-07-16 via Nuitee
K
Kirstie solo_traveller au
6
2026-07-16 via Nuitee
K
karine couple fr
10
2026-07-16 via Nuitee
A
Anna solo_traveller au
8
Convenient and affordable
Pros:

The location was very good. It was close to the river and it was an easy 20min walk to Queens Street Mall. There is underground parking and a cheap restaurant on the premises. The room was clean and has everything you need for a short stay.

2026-07-16 via Nuitee
J
Jennifer solo_traveller au
7
2026-07-16 via Nuitee
B
Buffett family_with_children nz
10
Cheap, Great, Amazing
Pros:

Price,Location,service

Cons:

Nothing

2026-07-16 via Nuitee
M
Michelle couple au
6
Comfortable bed
Pros:

The bed was soft and comfortable,staff were nice and helpful. Good communication from staff as I had to check in after hours as reception was shut by 9 pm.

Cons:

The soundproofing is bad ,can hear noises in hall next room. Was woken up early by other guests and bin truck. Vending machine needs fixing as said can buy water at reception but reception is shut by 9 pm. Room had most things but could do with a refresh, found other accommodation for same price that was much nicer.

2026-07-15 via Nuitee
K
Kate couple au
3
Pros:

Location

Cons:

Very dirty bathroom

2026-07-15 via Nuitee
興記 solo_traveller jp
5
2026-07-15 via Nuitee
A
Adrian Deville family_with_children au
8
Pros:

Located very well for family keen to visit gallery, museum and southbank area.

2026-07-15 via Nuitee
V
Vincent extended_group au
7
2026-07-15 via Nuitee
J
Joan couple au
7
Pleasant relaxed stay.
Pros:

Location, pool, 2 beds.

Cons:

I wrote to remind the hotel that we will be using the fold out couch in the lounge. They didn’t make it up or leave bedding. When we asked they said they had run out of blankets and handed us sheets.

2026-07-15 via Nuitee
J
Jack solo_traveller au
6
2026-07-15 via Nuitee
J
Julian family_with_children nz
7
2026-07-14 via Nuitee