Riverside Hotel Southbank

Hotels
7 (6113 reviews)
20 Montague Rd, South Bank , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Old facilities

Categories

Cleanliness
5.89
Several reviews indicated unclean rooms, dirty carpets, and general neglect in cleaning.
Service
7.86
Mixed reviews regarding service quality, with some friendly staff noted but issues with understanding accents during check-in.
Location
9.4
The location was consistently highlighted as a strong point, with good access to attractions.
Room Quality
5.35
Rooms were described as old and run down, with issues reported regarding amenities.
Amenities
6.88
Basic amenities and some cleanliness concerns, but presence of a pool was appreciated.
Value for Money
7.84
Fair pricing mentioned, but quality does not reflect the price paid according to some reviews.
Food and Beverage
5.39
Negative experiences reported in the restaurant and issues with the bar closing early.
Overall Experience
7.36
Although there were positive aspects, overall disappointment with cleanliness and service impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Prime Location near Attractions
Located just a 3-minute walk from Queensland Art Gallery, Riverside Hotel South Bank offers convenient access to top attractions like Queensland Museum and the Lyric Theatre.

Comfortable Accommodation
Enjoy air-conditioned rooms with a private balcony, satellite TV, and convenient amenities like a refrigerator and tea/coffee facilities. Upgrade to rooms with a separate living room, full kitchen, and laundry for added comfort.

Dining Experience
Indulge in modern Australian and international cuisine at Montague’s Restaurant, showcasing local produce. Unwind at the Lobby bar, offering indoor seating and an outdoor patio with a relaxing fountain.

Book your stay at Riverside Hotel South Bank for a perfect blend of comfort and convenience.

Important information:

Please note that the property requires an AUD 250 credit card pre-authorization at time check-in to cover any incidental charges or damage to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 6113 reviews
Cleanliness: 5.89
Service: 7.86
Location: 9.4
Room Quality: 5.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 5.39
Overall Experience: 7.36
K
Karen • solo_traveller • au
3
2026-06-06 • via Nuitee
J
Jo • couple • au
10
Pros:

Great location to Southbank and the city

2026-06-06 • via Nuitee
C
Claudia • family_with_children • au
10
2026-06-06 • via Nuitee
L
Lefroy • family_with_children • sg
9
2026-06-06 • via Nuitee
K
Kimaya • solo_traveller • au
10
2026-06-06 • via Nuitee
T
Tiffany • extended_group • au
9
Pros:

Lovely clean big room

Cons:

Tv channels didnt work

2026-06-06 • via Nuitee
A
Amber • solo_traveller • au
8
Pros:

Great value. Super close to art gallery etc

Cons:

Didn't feel safe after dark walking to hotel. Down dark lane wat past alot of homeless people

2026-06-04 • via Nuitee
C
Christian • solo_traveller • gr
6
2026-06-04 • via Nuitee
I
Ingrid • family_with_children • au
7
Pros:

Convenient

2026-06-04 • via Nuitee
I
Ingrid • family_with_children • au
7
Pros:

Convenient

Cons:

Bit far from restaurants to walk forced to drive.

2026-06-04 • via Nuitee
J
Juan • family_with_children • au
8
2026-06-04 • via Nuitee
P
Paul • couple • hk
8
2026-06-03 • via Nuitee
M
Michael • couple • au
8
Staff very friendly & helpful
Pros:

NA

2026-06-03 • via Nuitee
R
Robyn • solo_traveller • au
10
Pros:

Good location & friendly helpful staff

2026-06-03 • via Nuitee
A
Anna • solo_traveller • se
8
Ligger bra till
Pros:

Fick en liten svit till bra pris.

Cons:

Lite trött utrustning, poolen är liten och inga solstolar. Ok för barn att bada men inget ställe man vill/kan slappna sv som vuxen

2026-06-02 • via Nuitee
K
Kylie • family_with_children • au
5
Don’t expect too much & you won’t be disappointed
Pros:

Location

Cons:

Presentation was less than average - very small rooms/bathroom

2026-06-02 • via Nuitee
• couple • au
3
2026-06-02 • via Nuitee
N
Natalie • extended_group • au
6
Pros:

Location was convenient and sheets/bedding was clean.

Cons:

There was a year's worth of dust and dirt built up along the walls/edges of the carpet and other areas that were long overdue for a deep clean (e.g. grouting etc in bathroom).

2026-06-02 • via Nuitee
R
Rick • family_with_children • au
8
Pros:

Very comfortable, we were able to access the carpark earlier than check in which was very helpful as parking in the area is expesive.
Frienly staff and lovely food.

Cons:

The bath was quite small and I'm not a small man, the sofa bed didn't lie flat.

2026-06-01 • via Nuitee
J
Jouleen • family_with_children • nz
8
2026-06-01 • via Nuitee