First Hotel Backpack

Hotels
First Hotels
8.3 (2371 reviews)
Parkgata 4 , Tromsø , no

Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Well-equipped kitchen
Comfortable atmosphere
Cons:
Poor cleanliness
Small room
Noise issues

Categories

Cleanliness
7.28
Several comments highlighted issues with cleanliness in the rooms, indicating a need for improvement.
Service
9.25
Positive feedback about the staff being friendly and helpful throughout various reviews.
Location
9.29
Multiple reviews praised the hotel's convenient location near the city center.
Room Quality
7.74
Mention of small room sizes and issues with soundproofing created some dissatisfaction.
Amenities
8.77
Well-equipped common areas and the availability of kitchen facilities were appreciated.
Value for Money
7.23
Guests felt that the price did not fully correspond to the quality they experienced.
Food and Beverage
8.28
Availability of snacks and drinks is a positive aspect, enhancing guests' comfort.
Overall Experience
8.55
Despite some drawbacks, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:40

Property Description

Modern and Convenient Accommodation in Tromsø City Center

Communal Kitchen and Dining Area: Enter Backpack Hotel caters to young travelers with a communal kitchen and dining area, perfect for socializing and preparing meals.

Cozy Rooms with Free WiFi: Each room and apartment at our hotel comes with free WiFi, a flat-screen TV, fridge, desk, and wooden floors. Choose between a private bathroom or shared facilities.

TV Lounge and Nearby Attractions: Enjoy our TV lounge and explore nearby attractions like the Polaria Aquarium and the Tromsø Polar Museum, both within walking distance.

Experience the vibrant atmosphere of Tromsø at Enter Backpack Hotel - book your stay now!

Important information:

Please note that this hotel is not staffed at all times. Guests are requested to contact the hotel in advance in order to receive check-in information. Contact details are included in the booking confirmation.

Enter Backpack Hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 350 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NOK 150 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2371 reviews
Cleanliness: 7.28
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.55
M
Marta extended_group it
9
Pros:

It was close to everything (though tromso is pretty small, so that’s to be expected), and the room while nothing special was clean. The beds were comfortable, and the bathroom decent. Staff were extremely helpful and welcoming, we were able to get a toaster and a coffee machine in our room plus coffee pods every day

Cons:

The shower door wasn’t working very well, and the room felt a bit cold

2026-05-04 via Nuitee
A
Alba couple es
10
Estupendo para estar en tromsø
Pros:

Todo. Pese a que nos cambiaron a otro de sus hoteles, no dudaron en compensarnos con una habitación mejorada. La cual nos encantó.
Su personal de recepción muy amables.

2026-05-02 via Nuitee
S
Stanisław solo_traveller pl
10
Pros:

Obsługa mówiąca po polsku, ekspres do kawy w recepcji, szeroki wybór herbat i własny aneks kuchenny w pokoju.

2026-04-28 via Nuitee
M
Margaret couple gb
6
2026-04-26 via Nuitee
J
Judit couple es
10
Un alojamiento calidad precio estupendo
Pros:

Nos gustó todo. Nos alojamos 5 días. Tenía cocina compartida y las zonas comunes estaban muy limpias. Había café m, tés y galletas para servirse. El personal del alojamiento siempre estaba atento a todo, incluso nos recomendaron un sitio para ir a ver las auroras boreales. El último día nos dejaron guardar las maletas allí. Si alguna vez volvemos a Tromsø nos volveríamos a alojar en este sitio. Muchas gracias por todo.

2026-04-26 via Nuitee
C
Charbel couple se
9
2026-04-24 via Nuitee
E
Elisa extended_group it
10
2026-04-24 via Nuitee
L
Lady solo_traveller fr
5
Pas terrible… Je ne reviendrai certainement pas dans cet hôtel. Ce n’est pas la faute du personnel mais de l’équipement
Pros:

Le personnel disponible et souriant ainsi que les gaufres, thé, café et cookies gratuit qui est un vrai plus.

Cons:

Les chambres ne sont pas terribles… j’étais dans une chambre qui menait directement sur la rue en face avec aucune possibilité d’avoir un store (pour la lumière du jour). J’avais un rideau mais cela n’était pas suffisant pour filtrer la lumière du jour avec le soleil qui était levé dès 5h du matin. De plus, comme j’étais au premier étage, j’entendais tous les bruits de pas de l’étage d’au dessus (bruit entendus alors qu’il était 22h passé, certains clients ne respectent pas les règles de bienséance). La chambre n’est pas bien insonorisée.

2026-04-23 via Nuitee
V
Varsha solo_traveller gb
9
2026-04-22 via Nuitee
O
Oliver couple es
9
La comodidad de Trømso
Pros:

El personal del hotel, te daban útiles consejos especialmente el recepcionista rubio, era un crack.

Nuestro barco a Lofoten salía de madrugada y nos dejaron quedarnos más tarde del chekout en la zonas comunes del hotel

Cocina común amplia y salón común muy acogedor. Además tenías galletas, café e infusiones gratis.

La localización es perfecta. A solo 3 minutos caminando al centro de Tromso.

Cons:

Pedimos para mayor comodidad una habitación con baño propio y era perfecta, pero teníamos justo al lado de nuestra habitación el lavabo común al piso donde nos alojábamos y al usarlo mucha gente sin baño propio, era un ruido constante.

2026-04-22 via Nuitee
ΧΑΡΑ solo_traveller gr
8
Καλή σχέση ποιότητας-τιμής
Pros:

Ήταν πολύ κοντά στο κέντρο της πόλης, μόλις 5 λεπτά με τα πόδια. Πρόσφερε δωρεάν καφέ, τσάι και βαφλες καθημερινά στην ρεσεψιόν.
Μας άφησαν να παρκάρουμε δωρεάν στο πάρκινγκ του ξενοδοχείου παρότι ήταν επι πληρωμή υπό κανονικές συνθήκες.

Cons:

Ηταν μικρό και όχι όσο καθαρό θα ήθελα. Στην αρχή μας έδωσαν ένα μεγαλύτερο δωμάτιο το οποίο ζήτησα να αλλάξουν διότι ο χώρος που ήταν το κρεβάτι ήταν πολύ στενός και το κρεβάτι ήταν πολύ χαμηλό. Επίσης από άποψη καθαριότητας δεν ήταν προσεγμένο και δεν έμοιαζε με το αρχικό κατάλυμα που είχα κλείσει και προπληρώσει φωτογραφίες. Μας μετέφεραν σε άλλο δωμάτιο έπειτα από αίτημα μας.

2026-04-20 via Nuitee
M
Montse solo_traveller es
10
Pros:

Ubicación perfecta y personal del hotel muy amable y te dan recomendaciones. Se estaba muy calentito.

Cons:

Todo bien

2026-04-19 via Nuitee
E
Emma Louise family_with_children gb
9
An overnight stay.
Pros:

We had the doudle room with bathroom which looks out over Tromso, we even saw a little streak of green aurora from the room. The staff are friendly and helpful. There's free coffee and biscuits, it's in a good location to walk to the city in 5 minutes.

Cons:

Nothing.

2026-04-17 via Nuitee
B
bernard solo_traveller fr
6
2026-04-16 via Nuitee
S
Shelley family_with_children gb
9
Pros:

I was travelling with my Mum so booking a 'hostel' style hotel felt risky but we had a great experience. We had a ground floor room and it was a little bit noisy but after the first night we didn't notice the comings and goings as much. We had a private room with a bathroom and it had everything we needed and the towels were replaced as needed. Tea and biscuits available in the lounge area. We didn't use the kitchen but it looked clean and tidy.

2026-04-16 via Nuitee
C
CHEN extended_group si
10
2026-04-14 via Nuitee
R
Roberta couple it
7
Buon rapporto qualità/prezzo
Pros:

La posizione. Centro raggiungibile in pochi minuti.

Cons:

Pochissimi bagni disponibili rispetto al numero delle camere da servire.

2026-04-12 via Nuitee
N
Ng solo_traveller ie
3
Fair location. Noisy. Small and weird room setting
Pros:

Location

Cons:

Too small, poor noise isolation

2026-04-12 via Nuitee
Y
Ying Tzu couple tw
5
Pros:

櫃台員工遇到三位都非常的貼心熱心

Cons:

照片拍得很現代的實際上很舊。獨棟公寓的廁所都發霉了。浴簾發出惡臭到整個房間都聞得到。窗簾透明到街口將整間屋子看得一清二楚。 幸好專業的員工幫我們拔掉浴簾,換了窗簾

2026-04-12 via Nuitee
S
Sarah solo_traveller gb
8
2026-04-11 via Nuitee