Hotel Am Schloss Ahrensburg

Hotels
8.2 (1956 reviews)
Am Alten Markt 17 , Ahrensburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable common areas
Cons:
Issues with cleanliness
Overpriced amenities
Room quality concerns

Categories

Cleanliness
7.78
Several mentions of room and bathroom cleanliness, but some issues with the assigned room's odor and minor damages.
Service
9.25
Overall positive feedback about the staff being friendly and providing assistance.
Location
9.29
Frequent mentions of excellent location being central and convenient.
Room Quality
7.24
Some positive reviews about room comfort, but issues with bed quality and amenities like the shower.
Amenities
8.27
Amenities are generally well mentioned, but there are concerns about the breakfast costing too much and underwhelming.
Value for Money
7.73
Mixed feelings regarding pricing, some reviews indicate good value, while others feel certain services were overpriced.
Food and Beverage
7.28
Several comments about breakfast pricing and quality; some users found it unsatisfactory for the cost.
Overall Experience
8.75
An overall pleasant stay mentioned, with very good remarks on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:48

Property Description

Charming Family-Run Hotel in Ahrensburg

Spacious Rooms and Modern Amenities
Experience comfort in our elegantly furnished rooms with flat-screen TVs, Wi-Fi access, and stylish bathrooms. Some rooms even offer a private balcony or terrace for a relaxing stay.

Delightful Dining Options and Relaxation
Start your day with a rich breakfast buffet, unwind in our beer garden, or soak up the sun on the terrace. Whether you're looking for a hearty meal or a tranquil spot to unwind, we have you covered.

Convenient Location and Easy Access
With Ahrensburg Castle a short walk away and excellent train connections, exploring the historic city is a breeze. Plus, being just 20 km from Hamburg with easy S-Bahn access, the possibilities for adventure are endless.

Book now for a memorable stay at Hotel am Schloß!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 10 per person per night when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1956 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
C
Christian • family_with_children • de
9
Jederzeit wieder!!
Pros:

Geräumiges, sauberes Zimmer mit einem großen Badezimmer, überragend gutes Frühstück!!!

Cons:

Uns ist nichts Negatives aufgefallen!

2026-07-25 • via Nuitee
G
Gisbert • couple • at
5
Pros:

Freundlichkeit und Lage des Hotels

Cons:

Keine Klima Anlage ist bei hohen Außentemperaturen sehr unangenehm.

2026-07-25 • via Nuitee
S
Stefanie • couple • de
8
2026-07-24 • via Nuitee
M
Maren • solo_traveller • de
8
2026-07-24 • via Nuitee
V
Vera • solo_traveller • de
9
Service rund um die Uhr
Pros:

Zuvorkommender Service, ob an der Rezeption, beim Frühstück oder Abends auf der Terrasse.

2026-07-24 • via Nuitee
U
Ulrika • couple • fr
8
2026-07-23 • via Nuitee
S
Sven • solo_traveller • de
10
2026-07-23 • via Nuitee
A
Aurora Hernndez • solo_traveller • es
8
2026-07-23 • via Nuitee
T
Thomas • couple • de
8
2026-07-23 • via Nuitee
D
Dagmar • couple • de
9
Sehr entspannter Aufenthalt in Wohlfühlambiente mit kurzem Weg nach Hamburg
Pros:

Das Frühstück war hervorragend: tolle Auswahl, sehr gute Qualität. Das Ambiente ist sehr geschmackvoll gestaltet und die ausgesuchten Pflegeprodukte im Badezimmer sind ein angenehmes Plus für den Aufenthalt.

2026-07-21 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Tiefgaragenpreis von 5 Euro pro Tag. Top.
Das Zimmer war sauber und das Bett war sehr gut 👍.
Ausserdem kann man das Restaurant im Hotel absolut empfehlen. Sehr gutes und leckeres Essen.

Cons:

Kein persönlicher Empfang. Alles lief über DO IT YOURSELF am Touchscreen. Vielleicht bin ich da aber auch ein bisschen altmodisch unterwegs. Muss jeder für sich entscheiden.

2026-07-21 • via Nuitee
D
Dorothee • solo_traveller • de
8
Ein schöner Zwischenstopp
Pros:

Es war ein großes und komfortables Zimmer mit gutem Platz für die ganze Familie. Die Betten waren bequem.
Das Frühstück war mega gut und super abwechslungsreich.

Cons:

Im Raum stand die Wärme. Lüften war zum Schlafen aufgrund der hohen Lautstärke von der Straße ungünstig.

2026-07-21 • via Nuitee
S
Suzanna • solo_traveller • ch
10
2026-07-21 • via Nuitee
R
Regina • couple • de
9
2026-07-21 • via Nuitee
S
Stefanie • solo_traveller • de
8
2026-07-20 • via Nuitee
B
Benny • solo_traveller • dk
10
Pros:

God morgenmad venlig modtagelse i receptionen

2026-07-20 • via Nuitee
A
Agnes Laura E. • solo_traveller • de
9
Pros:

Das Hotel liegt recht ruhig und gleichzeitig dicht am Zentrum. Hotel und ZImmer sind modern eingerichtet. Das Frühstück war hervorragend, mit einer breiten Auswahl.

Cons:

Mekern auf hohem Niveau (denn es war sehr gut): Nur das Bad wirkte durch Farbe und Beleuchtung etwas dunkel/Kellerhaft, war aber super sauber.

2026-07-20 • via Nuitee
G
GHzB • solo_traveller • de
8
Pros:

Traditionell gutes Hotel.

Cons:

Teilweise doch in die Jahre gekommen.

2026-07-19 • via Nuitee
H
Helle • family_with_children • dk
8
Pros:

It was good the room was to the garden, and the room was not warm as my travlers was to the street

Cons:

The beds was hard to sleep on

2026-07-18 • via Nuitee
M
Michael • solo_traveller • de
8
2026-07-18 • via Nuitee