Hotel Am Schloss Ahrensburg

Hotels
8.2 (1821 reviews)
Am Alten Markt 17 , Ahrensburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable common areas
Cons:
Issues with cleanliness
Overpriced amenities
Room quality concerns

Categories

Cleanliness
7.78
Several mentions of room and bathroom cleanliness, but some issues with the assigned room's odor and minor damages.
Service
9.25
Overall positive feedback about the staff being friendly and providing assistance.
Location
9.29
Frequent mentions of excellent location being central and convenient.
Room Quality
7.24
Some positive reviews about room comfort, but issues with bed quality and amenities like the shower.
Amenities
8.27
Amenities are generally well mentioned, but there are concerns about the breakfast costing too much and underwhelming.
Value for Money
7.73
Mixed feelings regarding pricing, some reviews indicate good value, while others feel certain services were overpriced.
Food and Beverage
7.28
Several comments about breakfast pricing and quality; some users found it unsatisfactory for the cost.
Overall Experience
8.75
An overall pleasant stay mentioned, with very good remarks on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:48

Property Description

Charming Family-Run Hotel in Ahrensburg

Spacious Rooms and Modern Amenities
Experience comfort in our elegantly furnished rooms with flat-screen TVs, Wi-Fi access, and stylish bathrooms. Some rooms even offer a private balcony or terrace for a relaxing stay.

Delightful Dining Options and Relaxation
Start your day with a rich breakfast buffet, unwind in our beer garden, or soak up the sun on the terrace. Whether you're looking for a hearty meal or a tranquil spot to unwind, we have you covered.

Convenient Location and Easy Access
With Ahrensburg Castle a short walk away and excellent train connections, exploring the historic city is a breeze. Plus, being just 20 km from Hamburg with easy S-Bahn access, the possibilities for adventure are endless.

Book now for a memorable stay at Hotel am Schloß!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 10 per person per night when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1821 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
A
Al-Ferdaus • couple • de
7
2026-02-12 • via Nuitee
D
Dr. med. Christoph • couple • de
10
2026-02-11 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-02-08 • via Nuitee
C
Christine • family_with_children • de
8
2026-01-30 • via Nuitee
C
Carsten • couple • de
10
Pros:

Das Hotel war sehr sauber und das Personal sehr zuvorkommend. Die Zimmer waren toll ausgestattet und die Betten sehr bequem. Es gibt ein super Restaurant im Hotel.

Cons:

Es war alles wirklich toll!

2026-01-26 • via Nuitee
M
Monika • solo_traveller • de
10
Ich freue mich bereits auf meinen nächsten Aufenthalt.
Pros:

Personal äußerst zuvorkommend
Frühstück topp
Freundlichkeit sehr gut.
Zimmer sauber und alles vorhanden, was man braucht.

Cons:

Ich versteh die Frage nicht ...🤣🤣🤣

2026-01-26 • via Nuitee
W
Wolfgang • couple • de
9
Sehr schön
Pros:

Sehr ruhig und entspannt

Cons:

Alles ok

2026-01-24 • via Nuitee
I
Inge • couple • de
9
Immer wieder gern.
Pros:

Freundliches und umsichtiges Personal

2026-01-21 • via Nuitee
H
Hildegard • family_with_children • de
9
Pros:

nettes Städtchen

2026-01-20 • via Nuitee
T
TOMASZ • solo_traveller • pl
9
2026-01-20 • via Nuitee
A
Anna • couple • de
10
Fantastisch
Pros:

Super

2026-01-19 • via Nuitee
C
Catrin • couple • se
8
Pros:

Frukosten erbjöd det man räknar med ska finnas och lite till.

2026-01-19 • via Nuitee
W
Waldemar • family_with_children • de
7
2026-01-19 • via Nuitee
L
Leif Skov • couple • dk
7
2026-01-19 • via Nuitee
V
Vanessa • couple • de
10
2026-01-19 • via Nuitee
S
Stephan • couple • de
7
Pros:

Zimmer war Gut, nur zu kalt. Frühstück ok, Lage gut

Cons:

Keine Heizung,

2026-01-19 • via Nuitee
M
Mati • couple • ee
9
2026-01-19 • via Nuitee
R
Rodrigues • solo_traveller • de
7
2026-01-17 • via Nuitee
T
Tomas • family_with_children • nl
9
2026-01-16 • via Nuitee
F
Frank • solo_traveller • de
8
Wenn ich Geld habe, immer wieder
Pros:

Alles Super!

Cons:

Preislich recht gehoben

2026-01-14 • via Nuitee