SpringHill Suites by Marriott Macon

Hotels
•
SpringHill Suites
9 (201 reviews)
4630 Sheraton Dr, Macon, Georgia, 31210 , Macon , US
1-478-803-9100

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Facilities

Free breakfast
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Clean and professional service
Great location
Helpful staff
Good breakfast options
Cons:
Issues with room cleanliness
Maintenance problems with showers and the pool

Categories

Cleanliness
8.14
Several reviews highlighted cleanliness as a consistent positive aspect, but there were notable mentions of issues like a moldy shower and leftover food in the fridge.
Service
9.61
Guests expressed high satisfaction with the friendly and helpful staff throughout multiple reviews.
Location
9.15
Reviews cited a convenient location, especially in relation to shopping and dining options.
Room Quality
8.6
Most rooms were described as clean and spacious, although a few specific concerns were raised.
Amenities
9.13
Amenities such as a pool and breakfast were largely praised, though a maintenance issue with the pool was mentioned.
Value for Money
8.59
Guests found the value acceptable for most of their stays, despite the service fee surprise.
Food and Beverage
9.14
The breakfast options received positive feedback from several guests.
Overall Experience
9.61
Despite some complaints, the general consensus suggests a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:12

Property Description

Recreational Amenities
Indulge in the indoor pool and 24-hour fitness center at the hotel for a relaxing stay.

Dining Options
Savor delicious bites from the snack bar/deli and enjoy a complimentary buffet breakfast served daily.

Convenient Facilities
Benefit from amenities such as wired internet access, a business center, and free self parking during your visit.

Book your stay now at SpringHill Suites by Marriott Macon for a delightful lodging experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 201 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.61
D
David
10
Pros:

Clean room, nice staff, good breakfast

2025-10-12 • via Nuitee
C
Cynthia
10
Pros:

Great place and fast and friendly check in!!

2025-10-12 • via Nuitee
T
Tiekenshia
10
Pros:

Quite and very clean

2025-10-12 • via Nuitee
S
Shelonda
10
Nice tucked away spot convenient to everything!
Pros:

Wonderful hidden spot. Convenient to everything literally a couple minutes mins drive. I will stay here again for another mini getaway.

2025-10-12 • via Nuitee
R
Robert • family_with_children
6
Pros:

Rooms had maintenance issues

2025-10-12 • via Nuitee
W
Wynona
8
Pros:

breakfast was over at 9am, we did not get out until 10am, too early for us. staff was great, parking was good as long as you parked in the back.

2025-10-11 • via Nuitee
J
Jennifer • family
10
Pros:

Very friendly and helpful staff. Clean room. Would stay again.

2025-10-11 • via Nuitee
B
Becky
6
Pros:

I felt the property was old and needed more renovation in the rooms. We stayed in 207 a handicapped room. We were fine with that but room needed updates!
Food was cold on buffet. Not up to Marriotts standards. Very disappointed!

2025-10-10 • via Nuitee
R
Rosemarie
8
Pros:

Staff was friendly

2025-10-09 • via Nuitee
S
SheIia • partner
10
Pros:

Will stay again if in the area!!

2025-10-06 • via Nuitee
A
Alicia • family
2
Pros:

From the moment we arrived, the service felt unwelcoming and unprofessional. Check-in lacked basic hospitality, and requests were met with dismissiveness. Our room — a handicap-accessible one we didn’t request — had cleanliness and maintenance issues, including urine around the toilet, loose tiles, a malfunctioning door, and poor shower pressure.

Most alarming, a water leak through the bathroom ceiling at 1 AM forced us to move rooms — 3X — as the first two were unclean or previously occupied. We finally settled into a 4th room, only to find it lacked basic bedding and had similar cleanliness concerns.

At no point did management contact us or offer assistance. The fire alarms in both rooms were blinking red, and I later learned water leaks are a recurring issue at this property. Overall, this stay was far below expectations and raised serious concerns about safety, cleanliness, and customer care.

2025-10-05 • via Nuitee
T
Tom • friends
10
Pros:

Clean and professional

2025-09-29 • via Nuitee
A
Allison
10
Pros:

Great location!

2025-09-27 • via Nuitee
J
Jillie • partner
6
Pros:

It was convenient and affordable but the room we were in had a broken shower nozzle that flooded the bathroom and you could tell it's been an ongoings problem because it was very moldy smelling. I regret not asking for another room because my husband and I left with allergy symptoms. The receptionist was very kind and took notes about it.

2025-09-21 • via Nuitee
T
Timothy
10
Pros:

This property was clean and was a nice stay.

2025-09-19 • via Nuitee
E
Emily
10
Pros:

Clean, good location

2025-09-16 • via Nuitee
M
Michelle
10
Pros:

The whole place was clean and all workers helpful and kind

2025-09-16 • via Nuitee
E
Elizabeth
10
Pros:

Great stay!

2025-09-06 • via Nuitee
G
Geneva • family
10
Pros:

Very friendly staff.

2025-09-05 • via Nuitee
H
Holly • family_with_children
10
Pros:

They have outstanding staff members and a great breakfast.

2025-09-01 • via Nuitee