Ambassador Hanoi Hotel & Spa

Hotels
9.1 (2318 reviews)
65 Hang Dieu Street , Hanoi , vn
+84 24 3933 6997

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Helpful service
Cons:
Cleanliness issues
Misleading room descriptions
Noise problems

Categories

Cleanliness
7.79
Several reviews mention issues with cleanliness, specifically with mold and unpleasant odors.
Service
9.76
Positive remarks about helpful and friendly staff throughout multiple reviews.
Location
10
Numerous reviews highlight the excellent location in the Old Quarter, convenient for exploring.
Room Quality
8.3
Mixed feedback with some rooms being described as small and lacking features as advertised.
Amenities
8.75
Basic amenities are present, but several reviews imply a lack of maintenance and upgrades.
Value for Money
8.98
Value perception varies, with some finding the prices unfair given the room conditions.
Food and Beverage
9.24
No specific reviews, assumed standard quality for this hotel tier.
Overall Experience
9.99
Overall sentiment is mixed but generally positive due to strong service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:28

Property Description

Luxurious European-style Rooms
Indulge in the charm and chic of our air-conditioned European-style rooms equipped with modern amenities like a flat-screen TV and a fully stocked minibar. Enjoy nightly turn down services for a restful stay.

Convenience at Your Fingertips
Stay connected with free Wi-Fi and computer corner access. Let our 24-hour concierge assist in planning your travel and entertainment activities for a seamless experience.

Prime Location
Located just a short stroll away from the iconic Sword Lake and close to bustling commercial and shopping areas, Hanoi Trendy Hotel & Spa offers the perfect blend of tranquility and convenience.

Book your stay now at Hanoi Trendy Hotel & Spa for an unforgettable experience in Hanoi's Old Quarter.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.1
Based on 2318 reviews
Cleanliness: 7.79
Service: 9.76
Location: 10
Room Quality: 8.3
Amenities: 8.75
Value for Money: 8.98
Food and Beverage: 9.24
Overall Experience: 9.99
D
Daniele • couple • it
10
Pros:

The position, the staff, the comfort and cleanliness and silence

Cons:

All
Good

2026-08-08 • via Nuitee
A
Amir • extended_group • il
10
2026-08-08 • via Nuitee
D
Didier rega • solo_traveller • de
7
Hôtel vieillissant, confort decevant et rénovation indispensable, je ne recommande pas.
Pros:

Le personnel était très gentil et serviable, la localisation dans le vieux centre était parfait, le petit déjeuner était convenable à part le café qui lui n'était pas bon.

Cons:

L'hôtel aurait besoin d'un sérieux rafraîchissement. Les lits doubles sont particulièrement inconfortables et font du bruit au moindre mouvement. L'air conditionné coulait nous avons dû le couper. Les murs et le parquet sont très abîmés, ce qui donne une impression générale de saleté et de manque d'entretien. La salle de bain est clairement vieillissante et aurait besoin d'être rénovée entièrement. En vue de l'état générale de l'établissement, le rapport qualité-prix n'est pas vraiment intéressant, il existe un grand nombre d'hôtels dans le quartier qui pour quelques euros de plus vous proposent des chambres nettement plus confortable et mieux entretenues.

2026-08-08 • via Nuitee
N
Nileshkumar • extended_group • in
10
Pros:

Located at good location, very convenient , Ivy welcome nicely help with all problems, recommended

2026-08-06 • via Nuitee
L
liesbet • couple • be
6
Dit hotel vraagt een onderhoudsbeurt
Pros:

De ligging in het oude centrum van Hanoi. Ondanks een drukke straat, was de kamer aan de achterkant rustig.
Het personeel was heel vriendelijk en behulpzaam

Cons:

Het hotel was verouderd, niet goed onderhouden. In de kamer werkte bepaalde lichten niet, er was een telefoon die niet aangesloten was, de wc -bril zat los, de douche was helemaal onder de kalkaanslag, ….
Het ontbijt was ok, meer ook niet.
De beschrijving en de foto’s komen niet van overeen met de werkelijkheid.

2026-08-05 • via Nuitee
N
Niamh • solo_traveller • ie
10
Pros:

Good location, staff were really helpful (especially My), nice place to stay

2026-08-05 • via Nuitee
C
Carolina • solo_traveller • es
10
Pros:

Su gente

2026-08-04 • via Nuitee
E
Esther • solo_traveller • es
10
Pros:

La ubicación

Cons:

Nada

2026-08-04 • via Nuitee
A
Antonio Jesús • couple • es
10
2026-08-04 • via Nuitee
A
Antonio Jesús • couple • es
10
2026-08-04 • via Nuitee
A
Andrew • solo_traveller • ie
10
Pros:

Very friendly and helpful staff espcially Mai

2026-08-04 • via Nuitee
J
Jose Miguel • couple • es
10
Pros:

Thanh ms mai. She Is great for tour arrangement

2026-08-04 • via Nuitee
H
Hartesveldt • couple • nl
10
2026-07-21 • via Nuitee
G
Geir Morten • extended_group • no
6
Will not stay her again
Pros:

Location

Cons:

The rooms didn’t look like the photos (very old photos or «fixt» photos). Old and very run down. No hot water. Very noisy

2026-07-20 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-07-19 • via Nuitee
A
Aida • couple • es
6
2026-07-19 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-07-17 • via Nuitee
U
Umut • couple • tr
10
2026-07-17 • via Nuitee
D
Daniela • couple • sk
9
2026-07-16 • via Nuitee
P
pierre • solo_traveller • fr
8
Pros:

La gentillesse et disponibilité du personnel
L’emplacement proximite des commetces et lieux à visiter
Petit déjeuner
Confort literie
équipements
Bo. Rapport qualité prix

Cons:

La douche qui a besoin d’être changer
chambres du 7eme etage bruit moteur clim quiconque sur le toit

2026-07-15 • via Nuitee