Marriott's Shadow Ridge II - The Enclaves

Hotels
•
Marriott Vacation Club
8.5 (422 reviews)
9003 Shadow Ridge Road , Palm Desert , us

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Nice pool area
Cons:
Noise complaints
Limited food options

Categories

Cleanliness
7.75
Reviews noted cleanliness, but one review highlighted a situation with noise complaints suggesting potential cleanliness concerns.
Service
9.25
Staff was described as friendly and customer service was appreciated overall.
Location
8.75
The location was good, but some logistical issues mentioned.
Room Quality
8.25
Rooms were generally comfortable but one reviewer had complaints about noise which could indicate issues with soundproofing.
Amenities
8.25
Good amenities available, although some were noted as under repair during the stay.
Value for Money
8.75
General sentiment reflects a reasonable experience for the respective cost.
Food and Beverage
8.75
Facilities included a nice restaurant, but limited options noted in certain reviews.
Overall Experience
8.25
While experiences varied widely, overall sentiment trends positively despite notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:40

Property Description

Luxurious Self-Catering Accommodation:
Indulge in the comfort of air-conditioned rooms with well-equipped kitchens and modern amenities at Marriott's Shadow Ridge II.

Recreational Paradise:
Enjoy the outdoor pool, on-site golf course, and delicious dining options at the Chuckwalla Pool Bar and Grille and Nick Faldo's Bar and Grill.

Convenient Location:
Located just a short distance from popular attractions like Palm Springs Aerial Tramway, Knott's Soak City Waterpark, and the Living Desert, Marriott's Shadow Ridge II offers the perfect blend of relaxation and adventure.

Experience luxury and convenience at Marriott's Shadow Ridge II - The Enclaves. Book your stay now for a memorable getaway!

Important information:

Parking is available for USD 30 plus tax per day, per vehicle. Guests allowed four vehicles per reservation.

Guests may experience some noise or light disturbances from 04/27/2026 to 11/19/2026.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 25 per day.

Location

Guest Reviews

8.5
Based on 422 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.25
A
Ashley • couple • us
1
2026-02-14 • via Nuitee
1
109chantelc • Family
4
Nice property, poor response when an issue arose
Pros:

I stayed at this property on and off for about 38 days while taking care of my father’s affairs. Overall, I truly enjoyed the stay — the grounds were nice, the accommodations were comfortable, and it was a good place to be during a difficult time.

Unfortunately, toward the end of my stay I had a health and safety concern. What was most upsetting was not the concern itself, but how it was handled afterward. I reported the issue, submitted a written complaint, and was told management would follow up.

No one ever contacted me. There was no response, no explanation, and no indication that the concern was addressed. Given the length of my stay and the circumstances I was there under, the lack of care or communication was very disappointing.

I’m sharing this so future guests are aware — the property itself was enjoyable, but follow-through and responsiveness when an issue arises were lacking.

2026-01-30 • via Tripadvisor
R
Robert • couple • us
6
Frustrating
Pros:

The group exercise activities were fun

Cons:

The keys to the gate and room malfunctioned 2 or 3 times a day and had to be replaced
Our shower water backed up from clogged drains
The dishwasher failed to clean the dishes or drain

2026-01-27 • via Nuitee
L
larry • couple • us
10
2026-01-21 • via Nuitee
J
Jose • couple • us
10
2026-01-19 • via Nuitee
G
Greg • couple • us
10
I love the vacation can’t wait to bring my family back to stay again.
Pros:

I am disappointed I wasn’t even aware of the the resort provided breakfast. I’m going to have to try next time I visit.

Cons:

Only a few thing mabe have some food,drink be amenities. And a pool afterhours for adults only but the resort is amazing either way just way to make More enjoyable .

2026-01-19 • via Nuitee
A
Alicia • couple • us
10
Pros:

We are definitely coming back and stay longer next time!

2026-01-19 • via Nuitee
J
Joni • couple • us
9
Pros:

Great staff. Rooms need more kitchen supplies, containers, spices

2026-01-12 • via Nuitee
G
Gil • solo_traveller • us
9
2025-12-26 • via Nuitee
S
Sheri • couple • us
10
Tranquil!
Pros:

The pool was nice and close to the room. Also loved having a restaurant on the property.

Cons:

My only c9mplaint was the toaster didn’t’t work, but everything else was so nice I didn’t even mention it. I am sure they would have brought up another for us.

2025-12-09 • via Nuitee
C
Charles • couple • us
8
2025-11-21 • via Nuitee
T
Trudy • solo_traveller • us
10
2025-11-17 • via Nuitee
M
Misael A • couple • us
10
Simply Immaculate!
Pros:

From the staff to the facilities 10+++!

2025-11-12 • via Nuitee
Y
Y795WPwilliamm • Family
2
It's not a hotel
Pros:

Took my son for a birthday golf vacation week.
Warning: if you think this is a hotel . . . wrong.
It's some sort of vacation time share. The room was about 10' x 20' two square holes in the wall under the TV, no room service, a peculiar 'foody' smell and worst of all, no amenities. Want morning coffee? - drive. One restaurant, a pizza shop, open evenings only. When I complained, response was, well, 'we have better rooms had you said something' and 'we're not a hotel you know.' No I didn't.

2025-11-04 • via Tripadvisor
D
DAYERLING • family_with_children • us
10
2025-10-25 • via Nuitee
M
Martha • family_with_children • us
8
Clean sofa bed was comfortable very surprised view of the pool md parked right in front
Pros:

Clean lots to do

Cons:

Didn’t stay Long enough to say but I couldn’t get the air conditioner just right. It was either too hot or too cold. Couldn’t figure out how to turn on the ceiling fan.

2025-10-20 • via Nuitee
T
Trudy • family_with_children • us
10
Relaxing much needed getaway
Pros:

Our room was so comfortable the pool was right outside our door we could see the big movie screen from our patio it was a very relaxing stay

Cons:

The parking would fill up quickly

2025-10-20 • via Nuitee
E
EDWIN • family_with_children • us
8
Pros:

Rooms are beautiful, and very friendly staff.

Cons:

Unfortunately Snake bite pool was under repair during our stay.

2025-10-12 • via Nuitee
K
Kerstin • couple • de
9
2025-10-08 • via Nuitee
D
Dina • partner
8
Pros:

The property was very clean and pool area beautiful. We were there for 1 night and the room was okay for just 1 day. It had no patio facing the pool so it had a feel of a motel. The price was high for what the room actually was. To many other options near by.

2025-10-06 • via Nuitee