Holiday Inn Express - Neptune by IHG

Hotels
Holiday Inn Express
8.7 (640 reviews)
3510 Highway 66 , Neptune City , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Delicious breakfast
Comfortable beds
Cons:
WiFi issues
Noisy chairs from dining area
Complicated TV remote
Bed comfort problems

Categories

Cleanliness
8.54
Multiple mentions of cleanliness and great experiences related to this attribute.
Service
8.81
Service was praised frequently, with staff being friendly and helpful.
Location
9.05
Great location mentioned in several reviews, contributing to overall satisfaction.
Room Quality
8.5
Rooms were mentioned as clean and comfortable, though some had issues with bed comfort.
Amenities
8.43
Amenities like WiFi were noted, but some issues with breakfast were observed.
Value for Money
8.49
Value perception is reasonable, matched to similar hotels.
Food and Beverage
9.04
Breakfast is particularly noted for its quality and variety.
Overall Experience
8.71
Overall experiences were consistently positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:30

Property Description

Convenient Location near Shark River Park
Located just 2 miles from the fishing and hiking opportunities at Shark River Park, the Holiday Inn Express in Neptune, New York, offers the perfect base for outdoor enthusiasts.

Comfortable Accommodations and Amenities
Guests can enjoy a continental breakfast, heated indoor pool, and business centre during their stay. Each room features a flat-screen cable TV and a seating area for relaxation.

Fitness Center and Nearby Attractions
Stay active at the on-site fitness centre or explore nearby attractions like Six Flags Great Adventure, Avon Beach, and Jenkinson’s Boardwalk, all just a short distance away.

Book your stay at Holiday Inn Express Neptune now for a memorable and convenient experience!

Important information:

Please note breakfast service is suspended and the pool and fitness center are closed until further notice. Breakfast is currently offered as a to-go bag option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 640 reviews
Cleanliness: 8.54
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.71
D
David family_with_children us
10
2026-02-11 via Nuitee
B
Bender family_with_children us
8
2026-02-09 via Nuitee
S
Stuart couple us
9
2026-02-08 via Nuitee
K
Kristy solo_traveller us
8
2026-01-31 via Nuitee
J
Jill family_with_children us
9
2026-01-25 via Nuitee
C
Cara couple us
5
Good location for the hospital.
Pros:

The young man at the desk was very helpful. The television was not working. We asked for a handicapped accessible shower but that was not provided. The breakfast was good and the room was clean.

Cons:

The television was not working. The bathroom door could not be left ajar for a night light. Two chairs in the room would be helpful. We did not get the accessible shower that we paid extra for.

2026-01-25 via Nuitee
D
Destinee solo_traveller us
4
Cons:

The front desk staff that was there when I arrived used my booking info to look me up on Facebook and add me.

2026-01-20 via Nuitee
D
Davide couple it
10
2026-01-20 via Nuitee
W
Wendel family_with_children us
10
Formidable
Pros:

Tous!

Cons:

Rien

2026-01-20 via Nuitee
F
Frances couple us
4
Pros:

Staff was very nice and helpful.

Cons:

The pool was closed, the main reason i book here but is t enjoy that.

2026-01-19 via Nuitee
W
William family_with_children us
10
2026-01-19 via Nuitee
D
Dawn couple us
10
2026-01-19 via Nuitee
S
Sarah extended_group us
9
2026-01-19 via Nuitee
N
NEIL couple us
1
WILL NEVER USE BOOKING.COM AGAIN BECAUSE THE HOTEL HAS NO SAY IN THE OFFERING OF A CURTESY DISCOUNT
Pros:

Decent breakfast but ran out of a lot of food. Had to go to the kitchen staff to tell them to replace a variety of foods

Cons:

THE ROOM SMELLED MUSTY, LIKE MOLD! DID NOT SMELL CLEAN!
ANOTHER ROOM TWO DOORS DOWN FROM OURS WAS UP UNTIL 4 AM MAKING NOISE! I CALLED THE FRONT DESK TWO TIMES TO COMPLAIN. SECURITY AND DESK MANAGER WENT TO THE ROOM BUT THEY STILL MADE NOISE!! VERY LITTLE SLEEP! ASKED FOR A CURTESY REFUND BUT GOT NOTHING!! BOOKING.COM WILL NEVER BE USED AGAIN!!!

2026-01-19 via Nuitee
A
Anthony couple us
10
Pros:

It was a stain on the ceiling like there was a leak and a little bit of mold

Cons:

You could vacuum behind the bed there’s a space behind the bed that was not clean on the floor

2026-01-19 via Nuitee
H
Heather extended_group us
9
Pros:

The staff was very courteous and helpful.

Cons:

The breakfast was not as good as expected.

2026-01-19 via Nuitee
R
Richard couple us
10
Very nice hotel
Pros:

Very friendly and well kept clean rooms.

Cons:

Rates were a little high, but understandable as it was a weekend near the beach at the end of the season. Rates are much less during the week.

2026-01-19 via Nuitee
M
Mary Ann couple us
10
Nicely surprised by the very modern and updated rooms.
Pros:

Great location. Beautiful room. Very clean and had everything we needed.

Cons:

Nothing could have been better.

2026-01-19 via Nuitee
T
Takia couple us
10
2026-01-19 via Nuitee
V
Valentin couple us
10
Excellent
Pros:

Excellent

Cons:

Excellent

2026-01-19 via Nuitee